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    Public Storage

    2.9 (19 reviews)
    Open 6:00 am - 9:00 pm

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    10 months ago

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    2 years ago

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    2 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    9 years ago

    Rich is great. Always helpful. Nice location, clean.

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    13 years ago

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    Ask the Community - Public Storage

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    CubeSmart Self Storage

    CubeSmart Self Storage

    (9 reviews)

    They say they will refund you for broken elevators. 4 months pass and elevator is still broken and…read moreno promised refund. They are trying to refinance or cook the books so they look better for securing new corporate loans. It's shady.

    I'm a CFO of an advertising company who does work for extraordinarily high end product…read moremanufacturers. My account had been given a price increase and I had done research to find that the current market was 100% or more lower than cube smart was asking me to pay. I brought this up to the store manager who was as helpful and understanding as can be who basically told me that he was unable to do anything about my pricing, would i like to move into another size unit to restart the clock. My time is valuable however I don't want to feel like I am being taken advantage of. As a business person as a service provider and a consumer the fat in pricing is always up for negotiation. I had an understanding with one of the past regional manager that if the rent reached a point where I was motivated to move out then he would adjust it if the thing was reasonable. When I put the facts before Eric he basically told me that under no condition would he match the current market conditions and if that is what I was insisting on that I could take my stuff and go... I did. I was told by Eric the regional manager that "as your lease matures it will become more expensive". Eric was extraordinarily RUDE and unprofessional. He displayed that Cubesmart does not value my business and would rather loose it than treat me fairly. All he had to do is match his own "in-store" pricing as advertised on the website and I would have stayed. https://www.storable.com/resources/learn/raising-storage-rental-rates/ I requested a call from one of the VPs to find out if this experience represented Cubesmart's policies. I have received no reply for more than 7 business days.

    Extra Space Storage

    Extra Space Storage

    (8 reviews)

    I initially rented a 5' x 10' unit for $61 per month and with the mandatory insurance, it brought…read morethe cost up to $74.66 per month, but by the end of the first year, (the contract was initiated in April 2017), my rate had escalated to $85 per month. By the time that I was able to close out my unit in 2020, that monthly rent had increased to $101. I had tried calling periodically to negotiate a more reasonable rate, but was repeatedly told there was nothing that they could do - that the increase was wholly due to market rates rising. Family circumstances had demanded that I move suddenly from Pennsylvania to California and then work and family obligations prevented me from emptying my storage unit or changing its location until now. Had I been local, I would likely have tried to find a more reasonable unit. All of that being said, their digital contracts made navigating the enrollment swift and relatively painless and Bill, in particular, was very helpful in coordinating the move out with the moving service that I hired, despite the challenges posed by COVID-19. The key to my unit got lost over the years and so I also needed to provide authorization for them to cut the lock to the unit. He helped with all of this and I'm most grateful. I know that pricing is often controlled by corporate, but I also know that companies with stronger commitments to customer service tend to do a better job of empowering their managers and staff to work with customers.

    First time using storage unit of any kind and this was a great experience. I would recommend using…read morethis company.

    MakeSpace - Philadelphia - Say hello to on-demand, to-your-door storage without the traditional price markup. (Oh, and we haul everything for you, too.)

    MakeSpace - Philadelphia

    (28 reviews)

    PLEASE, PLEASE pay attention to this. MakeSpace IS A SCAM…read more After being told my movers would arrive between 8-11am I received a text message at 10:50 from the moving team saying, "we'll be there in 20-30 depending on traffic". 50 minutes later, nothing. I so texted them and received a message saying, "we're en route". At this point it was 11:45 -- 45 MIN LATE FROM THE LAST POINT OF THE TIME WINDOW. Then about 20-25 minutes later, I received a message from a customer service agent - not the movers who had been texting me - saying there was nowhere to park, so they left. Interesting, because there were places to park, including where I parked my car to ensure there was a designated spot. The customer service rep was very apologetic and said she'd call the team. She called them, and called me back maybe 40 minutes later only to say she couldn't help cause they had nowhere to park. WHO DOES THAT? They could text updates on their arrival, but when they didn't see immediate parking, said nothing. Keep in mind, this was the last day of the month. I was moving from Philadelphia to Boston that day. So I now had to engineer a move to Boston the same day (now at about 1:30pm). Needless to say, no moving company could help. I looked at a previous Uhaul quote I'd gotten when I was considering moving myself -- the truck rental would have been $450. Uhaul, Ryder, and Budget all had no trucks within 150mi. of Philadelphia on the day of the move. Penske did -- so I drove 45 minutes to pick it up, paying $1200 for the rental. Of course, I was moving from a 3rd floor walk up apartment, which was too much to move myself with the time crunch. I was forced to hire people off TaskRabbit since no actual movers could accommodate the same day scheduling. Like the truck, I paid a significant premium for same day help. The two gents, who were far from professional movers, with me, were able to get my stuff in the truck in 3 hours. All in, I paid $600 for those two helpers. Worst of all, I went back and looked at the quotes I'd gotten for a full-service move from Philly to Boston (all in the $1,400-1,700 range). Instead, I ended up paying just over $2k, because MakeSpace is a SCAM. Maybe a bad outing, you say? Just bad luck? I thought so, too. Don't get me wrong, under no circumstances would an experience this bad be allowable, but then I met my friend's new girlfriend -- who HAD THE EXACT SAME EXPERIENCE. As did her friend, who moved the same week she had from NYC to Philly. They often DO NOT SHOW, do not call, and leave you to figure it out. I paid just over $2,000 to move myself! Not leaving Philly until 9pm and arriving in Boston to my new apartment at 3am. Thankfully I was able to get out the same day and avoid having to deal with my old apartment and property manager to pay additional rent. All-in-all, the worst experience ever. Whatever you do, do not risk it by using this "company".

    I really wish I could say Makespace addressed this issue but after filing a claim and 2 estimates…read more(for thousands of dollars in damage done to my home by their truck), many months, and repeated contact I am still not getting a real answer about my claim...

    Public Storage

    Public Storage

    (31 reviews)

    I have been renting a garage at the Frazer location to store a car in since 2017. I have been very…read morehappy with the staff, when there has been an issue they are very good at working with you to resolve the problem. Most recently Harry helped me with a billing issue. Jerry

    I tried to move some things into my new unit on the second floor, only to discover both elevators…read moreare currently (as of 4/23/26) out of order. From the loading dock I could read the sign for the closest elevator that says it's broken (2-3 weeks now). However, it was only after I had fully loaded a cart and pushed it down the hallway that I discovered the state of the second elevator. We could clearly see an employee was present in the office, but he was not proactive with informing us of the inaccessible state of the building. I could have been spared from loading and reloading the car with 150+ lbs of items. The employee said the second elevator just broke down recently, which could have been fine if it weren't for the fact that the first elevator was not serviced in a timely manner. To add insult to injury, he said one of the elevators was supposed to get fixed today "in the next couple hours" and that he'd call us once it got resolved. Well, it's past 10pm and that didn't happen. Without the elevators, we (and even the employee) are unable to access the second floor. There was a deconstructed couch just sitting by the loading dock, which seemed, potentially, like evidence of another customer who had an issue accessing their unit. Public Storage should notify customers if there are any issues that may impact accessibility to their products and services. To people considering this place, I highly advise taking your business elsewhere. Sure, it seems clean--but at what cost? Would I recommend this business to my enemy? I'm not that cruel.

    Public Storage - selfstorage - Updated May 2026

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