Words cannot describe the beauty of this company. It's not only the proficiency of the workers, or…read morethe kindness and care that is brought to us. It is the owner of the company. Ben Kane was so kind to us and I would never even think about using a different moving company. They made us feel in such safe, caring hands using their top notch equipment and moving trucks. Once again, Great Valley Moving and Storage is an amazing company.

We chose GV Moving for our recent move within Chester County. I was really nervous about choosing a…read moremover having had not so great experience before. These guys were great-they packed us on day one, moved us out of our first home on day two and moved us into our new house on day three. They really took care of our things AND the houses-nothing got damaged or broken. Hopefully we won't be moving again soon but if we did we'd definitely use these guys!

I'd like to say something positive about this business, but they just doubled my rental rate with…read moreno written notice and was told "rentals are very in demand so we don't really need your business." That's enough for me to leave and never come back. It's bare bones storage with very dirty conditions, no temperature controls, water leaks, etc. Don't trust this company or the manager, Brian. Just another money hungry business that doesn't care about its customers.

Just had great experience working with Ed today at Extra Space Storage. Ed was very knowledgable…read moreand I feel he went out of his way to help me solve my storage needs. He is very professional yet he heard and understand my individual situation on a personal level. He promised to look into o something and returned a call within a hour. I would recommend stopping in and speaking with Ed about your storage needs.

I've been renting a storage unit here for the last several months now. I've been extremely happy…read morekeeping my stuff at this facility. I know my things are safe, secure, and protected. The management is always very friendly, happy to help, and is super accommodating. I've also visited my unit multiple times and never seen or heard of such things that were mentioned in the other reviews about homeless people living there. I don't believe that. Your stuff will be safe here and they are professional about their property. In fact, I know the management does property walks multiple times a day to ensure the safety of the area. I ended up starting out with a larger unit and then wanted to downsize to something smaller. The management was extremely helpful and accommodating towards this unit move! I don't have 1 negative thing to say about this business. In fact, I recommend them!

Homeless people living and/or storing belongings in this facility (verified by the manager) made us…read moreuncomfortable keeping anything of value at this location. I wasn't even comfortable letting my girlfriend go there alone. The manager didn't seem to care when I asked for a prorated month after emptying the unit for our safety. Customer BEWARE

We were in a weird situation where we had to be out of our old house a week before we could move…read moreinto the new one. Stephen was excellent and responsive in helping me figure out what would work best for us. He was honest and up front and I at no point felt like he was trying to push me or sell me more than I needed. The day of our move out the driver Michael called and said he would be a little early. He showed up and immediately started helping my husband carry everything. His knowledge of how to pack the truck was extremely helpful. He was so good at it we ended up only needed one truck instead of two! This saved me a nice chunk of change! ZippyShell then took our stuff to storage for a week in their facility. The day of our move in, the driver was once again early and so pleasant. All of our stuff arrived in perfect condition. No mold. No smell. No critters. He helped us unload. He was friendly and careful not to hit any walls or drop anything. I would highly recommend using them.

Beware. I stored our belongings for almost five years. When they were returned to us they were…read morecovered in soot. No apology, no reply to my complaint. No explanation. I even paid to have the cage covered. They were also late delivering to our new home causing me to have movers waiting around being paid to do nothing

If I could give them a zero I would. What a nightmare. Scheduled the move, took off, hired a baby…read moresitter, and they never showed, never called, and never called back even after 4 calls. This so called "professional" moving company looks like they are run by amateurs at best. I have never had such a bad experience in my life. It cost me 100's of dollars, to not move, not to mention the headache of this nightmare. AVOID AT ALL COSTS!!!

Three members of the crew came, and one was experienced. It took them a very long time to help me…read moremove one bedroom into a 3 bedroom place. They did not fully assemble two of my beds which I had to do later. They also lost 3 items, worth around 75 dollars. I called the company and they did not return calls or call me back. Seemed nice and courteous on the phone, but afterwards never responded. Very disappointed. I recommend not using them. Pay a little extra and don't be stressed about it.

The price quoted was not the final figure. The movers were professional and very hard working. They…read morepacked most items well, but did not take care of some items. I'd recommend having a detailed moving inventory to ensure you receive an accurate estimate. The detailed inventory will also assist in identifying any missing items upon delivery. If you pre-pack, the movers can't be responsible if things get broken or damaged. The full value insurance should be included if the movers pack your shipment.

Worst move of my life. Spent time and money making sure my stuff was safe in PODS. They then…read moreadmitted to having major leaks from rainfall - taking my stuff OUT OF SAFE KEEPING - and ruining my 4K couch that my wife and I saved up for as well as our expensive mattress which was 3K and our bedroom set 4K. Total losses almost 12k if not more and what did they offer? $400. Absolute POS company and never again. Terrible!!!!!!!!!

I am a devoted tenant! I love the hospitality, security, service, and warm, kind temperament that…read moreyou receive from the beginning of your lease until...I have been with HIDDEN VALLEY now going on 4years and I wouldn't change even for a smaller sum of money! I feel my property is well secured and safe!!! Thank You H.V.! I made the best choice for a locker & my vehicle!

I helped my brother manage a self storage place so, I feel that I have a decent understanding of…read morethe inner workings and have significant expectations on deliverables: cleanliness, security, access, & continuity of fees. Hidden Valley is top notch on all counts!

PLEASE, PLEASE pay attention to this. MakeSpace IS A SCAM…read more After being told my movers would arrive between 8-11am I received a text message at 10:50 from the moving team saying, "we'll be there in 20-30 depending on traffic". 50 minutes later, nothing. I so texted them and received a message saying, "we're en route". At this point it was 11:45 -- 45 MIN LATE FROM THE LAST POINT OF THE TIME WINDOW. Then about 20-25 minutes later, I received a message from a customer service agent - not the movers who had been texting me - saying there was nowhere to park, so they left. Interesting, because there were places to park, including where I parked my car to ensure there was a designated spot. The customer service rep was very apologetic and said she'd call the team. She called them, and called me back maybe 40 minutes later only to say she couldn't help cause they had nowhere to park. WHO DOES THAT? They could text updates on their arrival, but when they didn't see immediate parking, said nothing. Keep in mind, this was the last day of the month. I was moving from Philadelphia to Boston that day. So I now had to engineer a move to Boston the same day (now at about 1:30pm). Needless to say, no moving company could help. I looked at a previous Uhaul quote I'd gotten when I was considering moving myself -- the truck rental would have been $450. Uhaul, Ryder, and Budget all had no trucks within 150mi. of Philadelphia on the day of the move. Penske did -- so I drove 45 minutes to pick it up, paying $1200 for the rental. Of course, I was moving from a 3rd floor walk up apartment, which was too much to move myself with the time crunch. I was forced to hire people off TaskRabbit since no actual movers could accommodate the same day scheduling. Like the truck, I paid a significant premium for same day help. The two gents, who were far from professional movers, with me, were able to get my stuff in the truck in 3 hours. All in, I paid $600 for those two helpers. Worst of all, I went back and looked at the quotes I'd gotten for a full-service move from Philly to Boston (all in the $1,400-1,700 range). Instead, I ended up paying just over $2k, because MakeSpace is a SCAM. Maybe a bad outing, you say? Just bad luck? I thought so, too. Don't get me wrong, under no circumstances would an experience this bad be allowable, but then I met my friend's new girlfriend -- who HAD THE EXACT SAME EXPERIENCE. As did her friend, who moved the same week she had from NYC to Philly. They often DO NOT SHOW, do not call, and leave you to figure it out. I paid just over $2,000 to move myself! Not leaving Philly until 9pm and arriving in Boston to my new apartment at 3am. Thankfully I was able to get out the same day and avoid having to deal with my old apartment and property manager to pay additional rent. All-in-all, the worst experience ever. Whatever you do, do not risk it by using this "company".

I really wish I could say Makespace addressed this issue but after filing a claim and 2 estimates…read more(for thousands of dollars in damage done to my home by their truck), many months, and repeated contact I am still not getting a real answer about my claim...

I used Suburban Solutions for a recent move and added on packing services. When I tell you the…read morepacking service was the best money I've ever spent in my life, I am deadly serious. Good thing I had the presence of mind to pack a suitcase of stuff we'd need (there was one night between the pack and the move) because these dudes came through my house like a very organized hurricane that just blew everything that wasn't nailed down into boxes. They wrapped every piece of china in layers of packing paper and arranged it in some magical way so that not one dish broke. They wrapped my unbreakable Corelle dishes from Target the EXACT SAME WAY. My entire four-bedroom house was packed in 4.5 hours. The move itself took place the next day and again the team was extremely punctual and professional. They took amazing care in bringing everything in and making sure it was placed in the right room. And once again, they got the job done in less time (and for less money) than I was originally quoted. And yes, side note, if you work with Bobby on the initial estimate, he is almost certainly going to tell you that the job is going to take longer, be more difficult, and cost more than it will actually end up being in reality. Don't worry about it, the guys who actually show up to do the job will do better than that! Huge shout out to Fred, Isaiah, Justin, Kurt, Ford, and the rest of the team...you guys were the real MVPs making a stressful time far less so!

Unprofessional and inconsiderate moving company. They'll park their truck right across your…read moredriveway, blocking you in completely, and casually tell you it'll "just be 15 minutes" while they move at a snail's pace, easily stretching it to 30-40 minutes total. Even after they finish loading, they linger next to their truck and in their vehicle, slowly counting cash or chatting, refusing to move until they're good and ready. Then, when you finally ask them to pull out, they shoot you a dirty look like you're the one inconveniencing them.

These folks are incredible! I mean tip to tail they did an exceptional job! We got a price for a…read moretwo phase move that was very fair. In phase 1, they came with 6 young men and 3 trucks to move 200-300 boxes we had and in phase 2 they will move the furniture once we show the house and sell. They were kind, considerate, and careful. They also did a great job on strategy for how to navigate approach, and protect certain risk pieces. We would definitely hire them again! Try them, you'll like them!

The team from Mt. Everest were extremely professional & courteous! Within 2 hours, they were able…read moreto disassemble, thoroughly, carefully wrap & load, then deliver a baby grand piano (purchased from an estate sale) to my home, which was another 45-60 minutes away from the pick-up site. Honestly, I have had "white glove delivery" services before, and Mt. Everest services raises that bar! Even after they had placed the piano where I wanted it, they didn't leave until it was thoroughly checked over, played, and that I was happy. Their pricing was extremely fair, and actually the best price I found, considering the amount of stairs to my house. What really impressed me was the level of knowledge and extreme organization in getting it done so quickly! I was simply amazed in watching them disassemble/move/reassemble so large and heavy, yet delicate! Not one scratch!! I recommend them for any moving, but especially for piano, or anything large, heavy and of value!