The experience I had with this company was great. My son attends college in West Chester, so it was…read moreconvenient to store his belongings for the summer months instead of taking them home & back again. Ivan made the process easy from start to finish. I recommend this facility and will use them again in the spring.

GO SOME WHERE ELSE! I set up a auto direct payment with A…read moreStorage Depot of WEST CHESTER. They have sent warnings of non payment multiple times even though the payment has processed! And threatening Auction! I will no longer use this facility ! So Look for another Storage Facility! DO NOT USE A STORAGE FACILITY OF WEST CHESTER 1464 POTTSTOWN PIKE WEST CHESTER, PA 19380

Storage unit OF MY DREAMS!…read more In a rush, late dropping off my giant Penske pulling a car carrier towing my own truck behind, coming from Texas, I'm not even set up yet with a storage unit. No time for anything. No planning just driving and caretaking a blind deaf sick tiny doggie with cancer, and my colon sealed shut, needing to get us both moved here to get to Penn Medd. It only took me 22 days and 22 nights in hotels.... Yup, okay so right as I'm feeling my final organ trying to fail and my 96 pound body pounding in hypertension, I've got to figure out where to unload an entire Penske alone late night asap... I get on Yelp! and search for anything near the Penske drop off site, I see this place, I see I can DIAL THE ENTIRE MOVE IN PROCESS ONLINE IN LIKE 5 MINUTES?! What???? From a gas station nearby on my phone? Okay, and the price? I thought it was a scam at first. It didn't seem normal. It was real. I emailed the manager as I was arriving just as the gate access would be closing for the night. They get back to me with solutions. I show up, and I punch in my code and the gate just flies up high in the sky like some futuristic creation I've not yet experienced, there were lots of carts that worked and worked great, the lights turn on, doors automatically opening and closing, I emptied that truck and I got everything in that perfectly cleaned and equipped with a welcome bag and lock and boom I drove out.... After using their clean bathroom. My dog loved the grass too. I survived the night and collapsed in a bed at some Mendenhall Inn at 7am, and my (disabled) service scent trained doggie and I just slept there for 3 nights to decompress, and I had I not had this easy accommodating last second storage unit experience exactly like this? (And rewards points for the inn)... I think we'd be dead. So YES TO THIS ! ! ! Hallelujah Amen

This place is horrible!!!…read more The manager and his worker bee arent very communicative/friendly. This property manager hould have made it clear when we got the unit that they do not have a dumpster for tenants that have purchased units there. I've NEVER been to a storage that did not have a dumpster. I was told "what you bring in here it must leave with you". Needless to say we will be moving our furniture.

Tina and Juan were absolutely amazing to work with during rental process. They are so friendly and…read moreprofessional!! Kudos for having great staff. Treat them well!!!!!!

Carole was a super helpful and kind! Definitely recommend you store your things here. They actually…read morecare about you and your things

Highly recommend Extra Space Storage as a company and this location specifically. The staff are…read moreprofessional & seem to really like coming into the office. The facility is kept clean. We have had to switch our storage unit 3 times because of changing needs and they were great to work with. The rising cost of storage was a bit of an issue, but I think that was industry-wide and not just this company. Safe, secure, clean, professional. Can't do better

This location has the most personable and helpful staff. They are knowledgeable and super friendly!…read moreThe units are clean and most importantly I feel safe when I am there. Thank you for a great reasonably priced option for people who need some extra space :) My family and I were in a bind and I was able to get multiple units to fit our needs and stay within our budget.

The owner of this business showed us exceptional kindness when our jeep broke down driving home…read morefrom vacation on a hot Saturday afternoon. Thank you sir!

The facility was clean and well lit. I only ended up storing there for 5 months because in my 3rd…read moremonth, I received notification that my rate would go from $72 to $143 so I made arrangements to vacate the space. Had they not doubled my rate, I would be storing with them for much longer.

I am a devoted tenant! I love the hospitality, security, service, and warm, kind temperament that…read moreyou receive from the beginning of your lease until...I have been with HIDDEN VALLEY now going on 4years and I wouldn't change even for a smaller sum of money! I feel my property is well secured and safe!!! Thank You H.V.! I made the best choice for a locker & my vehicle!

I helped my brother manage a self storage place so, I feel that I have a decent understanding of…read morethe inner workings and have significant expectations on deliverables: cleanliness, security, access, & continuity of fees. Hidden Valley is top notch on all counts!

This place just opened near us and it's a blessing! our garage has been overcrowded for about a…read moredecade. For years we've been waiting for something like it in the Philly area. Met the owner -- seems like he knows his stuff. Most of all, he seems like he cares. He's super excited about new renovations. If you're in the area and looking for automobile storage, it's worth a trip to see the Park. The place has character... and is open 24/7!

I store several cars and motorcycles at The Park. It is the best storage experience I've had. Tony…read moretreats the cars like the curator of a fine automotive museum. There is ample space between cars and outlets available for tenders. If you need to store your car in a safe place with like minded car enthusiasts The Park is your place