Friendly, knowledgable Lynn makes renting, payment, and storage so easy. Gated area and climate…read morecontrolled units were all I needed, but Lynn made it an enjoyable, stress-free experience. Only negative is that public storage makes you buy one of their locks; $20 for a lock that you can find for $10 elsewhere is a rip off. Find one on your own and bring it with you; it's a round shrouded padlock.

PUBLIC STORAGE SOLD MY BELONGINGS ON AUCTION AFTER BILLING ME INCORRECTLY. Poor communication, bad…read moremanagement, rent increases. Protect your goods, Delco Friends, and go elsewhere for your storage needs. MY STORY: I was a customer of Public Storage, Newtown Square for about 2 years when they increased my rent beyond my budget to $600/month. I compared the price with a similar unit at their nearby competitor Storage King Newtown Square, which offered about $300/month. I called PS NS to see if I could get the rent reduced to a competitive rate. I was told by Property Manager, Timothy, that I needed to pay the full bill first. I called Customer Service, which was off site, and paid the bill. After a lot of "phone tag" and another high bill without a rent reduction, I tried to transfer to a smaller unit via Customer Service by phone. When I arrived to transfer my goods, there was an additional lock on my unit, and the cart was nowhere to be found. Additionally, PS requires that you leave by a certain time at night. Because I work, I arrived after 5pm; between the cart, the lock and the limited time, I was unable to make the transfer. I called the manager. On my next bill, I was billed for two units instead of one though I occupied only the original unit and the manager had been informed of the situation. With an even higher out-of-budget bill, I played phone tag again. The manager didn't leave messages with solutions, instead I got messages resembling "robocalls": "Hello, this is so-and-so calling from Public Storage regarding an important matter..." I told the Property Manager, that if he didn't have authority to rectify the situation, he could put me in touch with the person who could. He did not. In June, the situation remained unresolved and they sold my goods on auction (Probably Storage Treasures website on 6/23/26). My bill was paid at the end of March 2026, so this happened after about 2 months of phone tag over being wrongly billed for 2 units instead of one. MY OPINION: As a customer, I have never been treated WORSE than by Public Storage Newtown Square under the current management: Property Manager, Timothy & District Manager, Brendan. After approximately two years and thousands of dollars spent to protect my goods, my rent was incrementally raised and almost doubled. Ironically, the now empty unit was advertised at a lower price that I would have been happy to pay, making this entire fiasco even more nonsensical. Public Storage LOST money on this transaction; the auction buyer paid less than I was willing to pay and Public Storage is renting the unit for less! This makes it look like they are catering to a predatory auction industry! They would have been better off trying to keep me as a tenant. As a worker, I have never treated a customer like this. Regardless of what is permissible by storage industry standards, whatever laws protect this animalistic process are unjust and should be changed to protect the consumer. The dehumanizing, remote processes and unethical policies at Public Storage ensure that there will be miscommunication and neglect. I would have been willing to pay even a wrong bill to prevent this from happening. Minimally, a payment plan could have mitigated the situation while I removed my goods from this self-interested business that puts the privacy of auction buyers ahead of the privacy of customers. Not only was Public Storage comfortable with auctioning the goods of a long-time, local customer regardless of the impact on their business or reputation, they had no compunction about the fact that there were items included that had no market-value such as family photos that can never be replaced and personal documents that put my identity at risk. This is not the kind of business DELCO RESIDENTS want in their neighborhood. *IF YOU HAVE ANY INFORMATION THAT COULD LEAD TO THE RECOVERY OF MY BELONGINGS AUCTIONED ON STORAGE TREASURES www.storagetreasures.com ON JUNE 23RD 2026 from Public Storage Newtown Square, PLEASE CONTACT ME IMMEDIATELY AT: DelcoNeighbor@proton.me

This is the absolute best storage company around! They are very competitive price-wise; their…read moreproperty is always safe and clean; and their team is always helpful and polite. I have enjoyed working with this family-owned business for several years. Gen

I I had a problem with my rate going up 30.00. So I called and spoke to Don at Primos. He then went…read moreto his manager twice in my behalf and got in increased only a little over 4.00. Thank you Don for going the extra mile for me.

As someone else said here, the bathroom is filthy and is rarely cleaned. There is evidence of…read moreroach infestation as well as mice. When I brought this to the attention of the staff, I was told that that is impossible as they clean it regularly. That's simply false. The only thing I see the staff do regularly is look at their cell phones. Do yourself a favor and find a different storage facility. I'm

I had a wonderful experience when going to Extra Space Storage. We all know how stressful moving…read morecan be but when we went to get a unit we were greeted by Asia and she gave us AMAZING customer service. Asia went over pricing, showed us the unit, and gave us the best rating. She made us feel at ease and was very informative and thorough with everything, she got us in and out. I highly recommend this location and going to go see Asia if you're in the process of moving and need a storage unit!!

Tim got Me in a vehicle storage spot and handled the contract forms promptly…read more He gave Me great suggestions where to enter and drive throughout the storage grounds, showing His genuine care. Thank You Tim, and Extra Space Storage.

The experience with this storage facility is awesome! The onsite rep took us on the tour and found…read moreexactly what we needed. Pleasant, polite and very personable. Will be moving in next week and was able to book the moving truck on top of great deal for the storage. The place is very conveniently located, clean and easy to access. Very pleased.

The storage building was always clean and well lit with lights turning on as you go. The carts were…read morehandy to move stuff. The front desk was friendly and the app was great to pay and remind. I always felt safe coming and going with security. The price was raised at least annually, which was annoying, but comparative to other facilities and better priced than others. I liked that this place has storage all on one level.

My unit has been a lifesaver after moving across the country. Easy access and affordable.read more

There's really not much to say about a storage facility. It was clean and the security around the…read moreplace looked tight . The people who worked there were extremely friendly and even offered to meet me after their working hours just so they could walk me through the facility and show me the different sizes. I drove by this place everyday but never knew it was back next to the Toyota/ scion dealer. I would definitely recommend this place to others !!

This place does an absolute exceptional job. They will make sure all equipment is packed safely and…read moreproperly protected. They are one of the only movers who have respect for the house, meaning they use the correct gear to make sure no floors or walls will be scratched. From college students to single family homes, I highly recommend Havertown Movers. After successfully moving all my belongings without a scratch from the place I used to rent, straight to my new house. They managed to not leave a single smudge of dirt on my newly painted walls as well as my person items. They also mentioned they have the ability to take your equipment to their own storage facility Incase you need to move on separate days. After calling all moving companies around the area, Havertown Movers are clearly the best bang for your buck, while including exceptional care to the owners belongings. I've used 3 other moving companies in the past. All more expensive who don't care about your house or belongings.

Outstanding company. I highly recommend. Terrific value- cheaper than many of the alternatives…read morewhile providing high quality. We used them to both pack (2 separate days) and move (got it done in one day). The workers were very friendly and worked extremely hard. Nothing got damaged or scratched in our entire movie. It was truly seamless. It was also easy scheduling / coordinating the move with Jim and his sister. I will definitely use Havertown Movers again.

We chose GV Moving for our recent move within Chester County. I was really nervous about choosing a…read moremover having had not so great experience before. These guys were great-they packed us on day one, moved us out of our first home on day two and moved us into our new house on day three. They really took care of our things AND the houses-nothing got damaged or broken. Hopefully we won't be moving again soon but if we did we'd definitely use these guys!

Words cannot describe the beauty of this company. It's not only the proficiency of the workers, or…read morethe kindness and care that is brought to us. It is the owner of the company. Ben Kane was so kind to us and I would never even think about using a different moving company. They made us feel in such safe, caring hands using their top notch equipment and moving trucks. Once again, Great Valley Moving and Storage is an amazing company.