We chose GV Moving for our recent move within Chester County. I was really nervous about choosing a…read moremover having had not so great experience before. These guys were great-they packed us on day one, moved us out of our first home on day two and moved us into our new house on day three. They really took care of our things AND the houses-nothing got damaged or broken. Hopefully we won't be moving again soon but if we did we'd definitely use these guys!

Words cannot describe the beauty of this company. It's not only the proficiency of the workers, or…read morethe kindness and care that is brought to us. It is the owner of the company. Ben Kane was so kind to us and I would never even think about using a different moving company. They made us feel in such safe, caring hands using their top notch equipment and moving trucks. Once again, Great Valley Moving and Storage is an amazing company.

Tina and Charrie were very pleasant and cheerful. The weather was bad on the day that I rented the…read moreunit but you couldn't tell from their attitude. They quickly showed me around the property and I rented a 10 x 10 unit. I rented before and this was the best expiration of had with public storage of any kind. I would recommend shopping online for a better rate before coming in. There are specials and coupons available online if you cannot get at the store. Also bring insurance from your own home policy or be prepared to pay $11 a month for their basic insurance.

I had a great experience using Storage Depot of West Chester. Ivan provided great customer service…read more I definitely recommend them. I will be using them again in the fall.

I've been renting a storage unit here for the last several months now. I've been extremely happy…read morekeeping my stuff at this facility. I know my things are safe, secure, and protected. The management is always very friendly, happy to help, and is super accommodating. I've also visited my unit multiple times and never seen or heard of such things that were mentioned in the other reviews about homeless people living there. I don't believe that. Your stuff will be safe here and they are professional about their property. In fact, I know the management does property walks multiple times a day to ensure the safety of the area. I ended up starting out with a larger unit and then wanted to downsize to something smaller. The management was extremely helpful and accommodating towards this unit move! I don't have 1 negative thing to say about this business. In fact, I recommend them!

Homeless people living and/or storing belongings in this facility (verified by the manager) made us…read moreuncomfortable keeping anything of value at this location. I wasn't even comfortable letting my girlfriend go there alone. The manager didn't seem to care when I asked for a prorated month after emptying the unit for our safety. Customer BEWARE

I'd like to say something positive about this business, but they just doubled my rental rate with…read moreno written notice and was told "rentals are very in demand so we don't really need your business." That's enough for me to leave and never come back. It's bare bones storage with very dirty conditions, no temperature controls, water leaks, etc. Don't trust this company or the manager, Brian. Just another money hungry business that doesn't care about its customers.

You know, I'd prefer to give this place a better review than I'm about to. I've rented a storage…read moreunit with them for about 15 months now, and haven't had any issues with things like access hours, customer service, etc. The only gripes with the facility I have would be lack of access to electrical outlets (on my building) and lack of trash receptacles for customers. I get that a lot of customers would probably abuse the latter, but even just a receptacle for cardboard box recycling would be nice. Neither of those are a big deal, though. I also have a 10' wide unit, but it has two separate, smaller doors with two separate locks. Kind of sucks, one door would be easier...but again...not a big deal, I accept my lumps and continue storing my crap. What IS a big deal are the rate increases they've hit me with. Two increases this year, amounting to more than 25% over the original rate. WTF?!? That slightly outpaces inflation, and seems rather excessive to me. Right?!? So, go ahead and rent here for the convenience (right on the edge of the borough), but if you've read this, don't be shocked when you're stuck paying a lot more a year or so down the road.

I had a question about my bill and spoke in person with James at the facility. He listened to my…read moreconcerns and was very pleasant to deal with. He provided the assistance I was looking for.

Booked a rental space 3 months ago for a specified price. Contract states this is monthly and can…read morechange, alright I figure maybe they go up here and there based on "market forces" like they mention in the contract. Instead today I get a letter that rent is DOUBLING because my rate is a "promotional rate". I re-read my contract and there is no mention of a promotional rate. But the letter also states this is due to "market forces". It was a promotional rate in the first paragraph but now it's market forces. So this is a bait and switch sorta business. Don't store here if you are picking it because it is cheaper than other locations, they are just trying to trick you into renting a space and then DOUBLE THE PRICE because all your stuff is inside and they figure you won't move it. Bad business practice right there.

Highly recommend Extra Space Storage as a company and this location specifically. The staff are…read moreprofessional & seem to really like coming into the office. The facility is kept clean. We have had to switch our storage unit 3 times because of changing needs and they were great to work with. The rising cost of storage was a bit of an issue, but I think that was industry-wide and not just this company. Safe, secure, clean, professional. Can't do better

This location has the most personable and helpful staff. They are knowledgeable and super friendly!…read moreThe units are clean and most importantly I feel safe when I am there. Thank you for a great reasonably priced option for people who need some extra space :) My family and I were in a bind and I was able to get multiple units to fit our needs and stay within our budget.

Hi Chris!! Online rental process was easy and the size unit I needed was affordable. The customer…read moreservice is excellent with Chris. The day of my "big" move (most of my items) he came out to greet us, he welcomed the movers and asked if they needed any water or a restroom. He welcomed my mother into the office, gave her water and a chair to sit and wait for the movers to finish. The facility is clean and secure. I love the app that you can use to access the gate (in case you lose your code). The paved areas around the unit buildings are clean and free of debris. Since renting I have always been able to find a flatbed cart for use if I need one--the company keeps them parked just inside of doors for customer use. I would highly recommend for safe and secure storage. Lighting inside buildings is great. When I go alone I feel safe. Thanks Chris!! See you again soon!! Amy

I've had a wonderful experience at this Public Storage location. They have been so helpful and…read moreaccommodating. I was having a pretty rough day when I moved my stuff in. Things are not going great right now - hence most of my life going into a storage unit. Chris was so kind and thoughtful. He made me (and my family who was helping me) feel so welcomed and comfortable. He has been really communicative while I was coordinating getting everything in, and he made the whole thing fun and easy. I'm super happy to be using this location and grateful that someone as awesome as Chris working there. The cost is good too, and I got a month free!

Storage unit OF MY DREAMS!…read more In a rush, late dropping off my giant Penske pulling a car carrier towing my own truck behind, coming from Texas, I'm not even set up yet with a storage unit. No time for anything. No planning just driving and caretaking a blind deaf sick tiny doggie with cancer, and my colon sealed shut, needing to get us both moved here to get to Penn Medd. It only took me 22 days and 22 nights in hotels.... Yup, okay so right as I'm feeling my final organ trying to fail and my 96 pound body pounding in hypertension, I've got to figure out where to unload an entire Penske alone late night asap... I get on Yelp! and search for anything near the Penske drop off site, I see this place, I see I can DIAL THE ENTIRE MOVE IN PROCESS ONLINE IN LIKE 5 MINUTES?! What???? From a gas station nearby on my phone? Okay, and the price? I thought it was a scam at first. It didn't seem normal. It was real. I emailed the manager as I was arriving just as the gate access would be closing for the night. They get back to me with solutions. I show up, and I punch in my code and the gate just flies up high in the sky like some futuristic creation I've not yet experienced, there were lots of carts that worked and worked great, the lights turn on, doors automatically opening and closing, I emptied that truck and I got everything in that perfectly cleaned and equipped with a welcome bag and lock and boom I drove out.... After using their clean bathroom. My dog loved the grass too. I survived the night and collapsed in a bed at some Mendenhall Inn at 7am, and my (disabled) service scent trained doggie and I just slept there for 3 nights to decompress, and I had I not had this easy accommodating last second storage unit experience exactly like this? (And rewards points for the inn)... I think we'd be dead. So YES TO THIS ! ! ! Hallelujah Amen

This place is horrible!!!…read more The manager and his worker bee arent very communicative/friendly. This property manager hould have made it clear when we got the unit that they do not have a dumpster for tenants that have purchased units there. I've NEVER been to a storage that did not have a dumpster. I was told "what you bring in here it must leave with you". Needless to say we will be moving our furniture.