Due to circumstances beyond our control we became behind. I called & spoke to Andrew who was kind…read moreunderstanding to my situation & also professional.I have been have been most satisfied with them.

Marc was very easy to work with. made transferring units a breeze. very professional and the…read moreplace was extremely clean

Professional, kind and very careful moving and storage company. I needed to move twice and a…read morestorage between. Could not have gone any better. These people know what they are doing, work hard and are only working to please the customer. They don't say "no". Our main concern was the storage. All furniture was wrapped in quality plastic and sealed. All came back perfect. They can help with boxing if necessary. I have used Riley for years. 5 Stars+!!!

In response to Kevin R. Don't listen to the exaggerated…read moreclaim that it was reported 2 weeks later. It was 1 week and only because I trusted them to do the right thing since they addressed the same issue 2 years ago. If you like hidden charges, box fees, unnecessary personnel, fuel charges, then sure go ahead and use them. Look at the 1 star reviews on this site.

Dirty and poor service: Rodent infestation. This was not…read moresurprising after I saw trash and food in units near mine when owners opened their doors. Corridor floors dirty. When I went to file a rodent damage claim, was told the storage policy does not cover pest damage! Also, lights go out after 17 min and you have to go back down the corridor to turn them on if you need more time. Why no motion sensors? Elevator down button broken for at least three weeks and counting. Office often closed during regular hours. Prices go up substantially every six months. Bait and switch with initial pricing. Avoid.

Do not store your items here! I stored some furniture and several boxes of clothes and home items…read morefor 2.5 months. When I came to get my stuff, I found that my boxes were damaged by rodents, and there were numerous rodent droppings in my storage unit. They chewed through the boxes and my items, and they left droppings everywhere. I had to throw away a lot of my items and throughly inspect and clean my remaining items, which was a monumental chore. When I contacted CubeSmart, they offered no resolution. They said that I would have to go through my insurance to get compensation even though insurance does not cover pest damage, and they refused to refund my rent. This is not a clean place to safely store your items!!

I've used this facility twice and the customer service is top notch. Great people to work with.read more

Please just take my advice as a customer, and avoid this storage facility at all costs. I have been…read morea customer for only 5 months, going on 6 months, and I just received a letter indicating that my rent is going up 45% next month!!! This is their business model......get you in, then increase the rent an absorbent amount! This facility and company is completely unethical, and that is putting it so politely. It frankly is theft.

I was looking for a facility to utilize for clutter cleanup in my garage and basement. I also…read morenoticed a part-time position that was intriguing. A review of the facility online reflected a very clean, organized, Customer friendly, and reasonably priced facility. It also appears to be a place that I could use to clearout clutter as well as work part-time if my schedule permitted shout out to Dan and the manager who contacted me perhaps the future may present an opportunity to visit and become a customer/worker.In any case, Mr Storage is a place of integrity and service with customers & clutter cleanup on their mind. Give them a chance to prove it. I guarantee they make the grade!

I can't tell you how much better this storage place is compared to others near by!!…read more The building is huge, clean, and secure. There are multiple levels of security and the elevator is huge and fast. The owner, who is there all week, is super nice and helpful. You can tell he really takes pride in his business and maintains the utmost in customer service. There are ample dollies and carts, all in great condition. The temperature was perfect and both the unit and the halls were pristine. Before you go spend the same amount of money on a terrible unit nearby, come check this place out!!!

Lisa was very helpful, professional and friendly. She answered all my questions and was very…read moredetailed oriented. The price was very reasonable. I would definitely recommend them.

If we could give it a zero stars we would have. They suck you in with low ball pricing and pop your…read morerent up 2-3 times a year. 100x cheaper to buy a storage shed and pop it up in your yard if you have one. If not, keep on drivin by this place.

Packing and moving multiple sites. Prompt, responsive, careful, reasonably priced. Owner and…read morecrews extremely pleasant. Have used them 4 times and will recommend Sloane to anyone.

Wow. I helped a friend move today and was so impressed by the team from Sloane…read more The guys were cheerful, liked each other, and looked out for each other's safety. This wasn't a bunch of guys moving boxes. They were a team with a project manager. They had a system and they executed it with cheerful efficiency. I'll be calling them for my next move.

While I agree that this is a convenient service, the pricing is not transparent. Before signing the…read morecontract, I emailed requesting an estimate, without response. The contract did not have an amount. I only got the amount a week after the company had my daughter's items in storage. Almost $1,000! This is my fault because I moved forward with the service without confirming the price. But I post this as a warning . The very rude customer service person talked my ear off, told me my daughter didn't pack well, shared that only Freshman use the service, and made a degrading comment about parents of the school my daughter attends. I have yet to receive an itemized invoice!

The College Butler (TCB) provided great service at a great price. I contacted other movers and…read morethey were more expensive, and I was not confident that the others movers would do a good job. TCB's owner was very responsive and friendly and evoked confidence that the movers would do a great job.