Love that it's right off of Highway 30 so it's easy access for trailers, RV's and Boats. The front…read moreparking spaces close by the front have extra gravel which is good for heavyweight loads. The employees are respectful and down to earth. I really appreciate that this place is a rent by the month basis, priced are more then fair and you only have to give a ten day notice before leaving.

I would definitely recommend them. Chris was extremely friendly, helpful, and considerate of our…read moreneeds. He most definitely went above and beyond. If you are in need of storage or to rent a U-Haul, this is the place to call. Thank you so much Chris!

I have a parking space and first of all they promised me one rate, and doubled it ,not even 60 days…read morelater. But the problem was. I own a business and this one day, we happened to have to work late to complete the job. I called corporate and explained the situation. Instead of helping me, they did worse than the opposite , and put in the system to block me from getting an emergency code for One day! So instead of helping me, they doubled down and made it more difficult for me, more difficult than if I would have never called them in the first place!! They said I could call in the morning and take it up with the locals at my storage.. um they are the nicest people and YOU are the ones not helping me NOW!! Don't give them the burden in the morning!!! So hey my guys are out 15 plus hours making money to pay for this storage and their reward is to not be able to access their cars to go home to their families. I understand and this is not an everyday occurrence. But they could help this one time and they chose not to!

Love this place. So very helpful, considerate and answered all my questions. This is the second…read moretime I have used them and probably always will.

The office workers are amazing! Very helpful. We were able…read moreto get our new storage space squared away very quickly. We moved from a terrible storage facility where we had a horrible experience- and we ended up finding Advantage Storage and we got a much larger unit, in a temperature controlled space, for cheaper!! The professionalism and great experience really made this a great process.

so I have been with advantage storage for a little over almost a year and I have never or been…read morelate or never a payment but one thing I say about Mr. Rogers is that Mr. Rogers can be nice some days but this old guy is very mean talks to any kind of way there's also an eight lady named and when I tell you that she be nice she never wanna have your back if you're talking to her about Rogers, which I think is unfair the other day I got stuck out in Garland and they gave me the fifth degree and started talking to me crazy rude hostel, and everything else you think about it so that going forward if you're thinking about renting your best bet is to go to public storage or some other place because they are not so nice. I don't care how nice you can be to them. They are not the nicest people I have put nice reviews earlier when I was renting there because that's when it was nice but you started to get to fill people when you didn't been there for a while, but if you're thinking about renting their thing twice, they say they're a queen, but they do not clean their hallways or mopped their hallways.

Unfortunately, this facility has changed owners and/or mgmt several times since I first became…read moretheir customer. Up until this past year, customer service was great. It is no longer that way. Very hard to reach a live person. I have called twice to request a call back from a higher up regarding another increase in our rate. This is the FOURTH increase in just 2025. Four increases in less than a year is ridiculous. Be forewarned.

Gina was quick to respond and so helpful! The unit was cleaned and ready when she said it would be…read more She has locks and anything else for purchase that you may need. The location is secure and well managed.

I recently rented a unit as I was moving in my movers were sure what size they needed…read more The gentleman at the front desk said no problem here's another unit that's larger if you don't need 2 don't worry since it's the same day we will transfer the amount paid to the larger unit. Turned out we didn't need the second one as soon I left I called the guy back telling him we only needed one he had completely forgot the conversation we had. I understand they don't issue refunds but to charge me for an entire month for a unit I did use is poor business.

Wow! I am so impressed with the property manager at this place. Charlotte is very friendly and…read moreprovided great customer service. Her husband Justin maintains the property and it looks great. I wasn't sure what size unit I needed because we are just getting ready to sell our house. Charlotte gave me a varitey of sizes that I could look at based on my needs now and what I may need when the house sells. Justin took me out on the property and showed me each one. They made it so easy to lease. I highly reccomend them. They live on the property and everything is well taken care of. If you want awesome friendly people to work with and great prices then this is your place.

staff was super friendly and very informative with total ease in reserving and servicing this new…read morecustomer. it's nice to hear friendly voice s over the phone

I recommend this place for your storage needs. I live down the road and chose BTA Rockwall for the…read moreconvenience. Glad I did. The ladies up front were very welcoming, and got me set up in around 10 minutes. The facilities are very clean, and well maintained. Prices are on par for what you are getting here. If your near a BTA, I recommend checking them out!

The gates never work and they will never fix them. Broken for two years . And if it's raining or…read morecold they 100% don't work.

DeeDee is amazing! Clean and convenient location. Highly recommend this place for personal or…read morebusiness use!

So far 5 stars- but I just signed up! The young lady who answered the phone and assisted me signing…read moreup (directed me to their website) was very, very pleasant and answered all my questions. Gave me all the info I needed and explained everything. Very refreshing to have that these days! She didn't act like I was bothering her or that she had better things to do, like the last company I contacted for trash disposal. I'll update after a few weeks on level of service, etc., and u trust it will be a good experience. My neighbor just signed up and he likes it. The extra can / bulk pick up is very helpful.

This is the fourth time that they have missed my street for pickup. Called to get someone to come…read moreout, the lady on the phone said she would send someone, and lo and behold I come home tonight to my trash can full. I hope this company burns to the ground.