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Public Storage

2.8 (11 reviews)
Closed • 6:00 am - 9:00 pm

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1 year ago

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2 years ago

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3 years ago

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3 years ago

It seems like they r always raising the price for my unit every 3 to 6 months later.

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4 years ago

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9 years ago

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Public Storage

Public Storage

(8 reviews)

Ms Darlene was so helpfu. She was pleasant and friendly aide me in selecting and reselecting the…read moreright size unit. The facility was very well maintained. Thanx again Darlene

This particular location has piss poor customer service. It's beyond filthy, trash is constantly…read moreeverywhere. The location reached out to me sating I was late on payment. Okay, NP. I then gave them a date and time when I'd be in. The lady Madison who was working told me okay not a problem. Only to find out they sold my unit 5 days after we spoke. Not one time did she mention I should come in prior to that time. I acknowledge it was late and she said NO problem. I then called the corporate office and they told me that there was nothing they could do even after acknowledging their employee should have told me it was up for sale 31 days of no pay. So their policy is if your late 30 days on the 31st day they will list your unit to be sold. I'm blown away by this cut throat policy. The lady also tried to tell me if we don't hear from the customer about taking care of their bill then we move forward. HELLO! They heard from me and I clearly gave them a day when I would be in and I did. Only to find out it was sold. I'm writing this to alert everyone that if you happen to get in a tight or bind that causes you to be late by 30 days. Not 60 or 90 days please know your stuff will be sold even if you call and let them know. Please find another storage company that has some compassion for their customers and who are willing to work with them. Lastly noted, the young lady who I talked to no longer works there for not doing her job! Go figure.... I've lost everything do to her behavior. Then the man who bought the unit on line wants to sell my items back to me for 5k.

Public Storage - selfstorage - Updated May 2026

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