My Delivery driver went above and beyond to help with large package I REALLY APPRECIATE HIM!! Sorry…read morecan't remember his name AWESOME

Absolute garbage, Dude parked outside our front door, claimed WRONG ADDRESS even though they were…read moreliterally RIGHT there. We're waiting today to get our package in hopes it isn't fried and or damaged. Called customer service, the Asian lady we spoke to was short, snappy and not listening to us AT ALL. We thought she was going to hang up on us before she would transfer us to a nicer man who seemed much more apologetic but we can't even pick up our own package. Having to WAIT AGAIN When its not even an hour away? How does the Asian lady and this Driver have jobs? This isn't the first time, EVERY SINGLE TIME we get a package from this place they ALWAYS ALWAYS ALWAYS mark our address as "INCORRECT" we look at the box? Its CORRECT I don't get why they hate our address so much.

From Chicago, in town to help my daughter move to a new apartment. Here are some thoughts…read more.. --I did everything in the U-Haul app, pretty easy and convenient. --About two hours before our 11am pickup, we got a text that our rental truck wasn't going to be returned on time, so they moved our pickup time back to 12:45pm. --We called and tried (unsuccessfully) to locate another truck in the area. Donna was helpful. --We happened to drive by shortly before 11 (on our way to my daughter's storage facility) and noticed a couple of 10' trucks parked out front, so I called and they said "Yes, we have one available. You can pick it up now." --When I got there, Donna got me in and out pretty quick. They had four 10' trucks sitting in the lot! --My truck looked good on the outside, but the shocks were completely shot. --Less than $40 for a one day 10' truck rental with furniture dolly. Overall, I would only marginally recommend in a pinch. Not super organized or communicative.

If you want to save some money take your propane tanks here to be filled. You may not know this…read morebut....( important must have Ben inspected in last 10 years . You may get older or dangerous tanks at the gas stations. Be sure to check the date stamped on the tank) 1) when you trade them out you only get 3 of the 4.5 gallons they hold. ( I proved this) plus the tank seldom uses the last half gallon due to lack of pressure. Meaning you use 2.5 gallons and pay for 4.5 when swopping them out. I filled 2 tanks for 31 bucks! If you're trade them out you spend twice as much for half as much. Btw service was great! Pay at the pump with the attendant.

Always quick and efficient service delivered from the staff. Team is helpful and accommodating when…read moreneeded.

we have been with Andrew and Ashley for over five years they are always helpful, and go the extra…read moremile to make sure we are comfortabl. If anyone needs a honest dependable storage unit W. Florissant location talk to Ashley or Andrew they are number #1!!! Excellent Customer Care NOT Service they actually care !!!!!

Used this company several times from Wentzville to st. Peters. Great job every time…read more Always on time. No lolly gagging.

Used Ben's to store some items and furniture. Their prices are very reasonable and my items were…read moresafe. I then hired them for moving me to my new house. I cannot say enough good things about the young men who moved me in the rain. They were care and concerned about my family treasures and worked carefully and quickly to get things in out of the rain. These young men were also some of the most respectful guys I have had the pleasure of working with...super polite, very respectful. Hard to beat hard work and respect!! I recommend Ben's Moving and storage!

I would and HAVE recommended STL Rent A Box to anyone I know moving. It's so convenient having the…read moreboxes dropped off and then picked up. No more having to ask friends and family for extra boxes. No more having boxes rip. No more having to mess around with packing tape. When our movers came and saw all those green bins neatly stacked and ready to be put on the truck, I noticed tears of joy in their eyes. STL Rent A Box is the REAL DEAL! Help spread the word.

Outstanding company with a hospitable, service oriented approach. Their business model is creative,…read moresmart, and very user friendly. Our moving company was thrilled to see the green bins stacked in our living room; they were very familiar with the company and found the bins to be very efficient. My one area of critical feedback is that the handles of the bins could be more comfortable....especially if there is any amount of weight in them. Other than that, I highly recommend them - they can't remove all the stress from moving but they made ours significantly easier.

1000% recommend Richard was on time, honest and fair with…read morehis estimates on time required for the job and all other costs. He checked in prior to and arrived on time as discussed if not earlier. He and Jeremy worked strategically and efficiently, no damages or loss occurred. It was an absolute pleasure to work with them, I would definitely use them during my next move in 2years.

They did a great job in helping us move and for a very fair price. They helped us move into an…read moreapartment that was on the third floor and do not complain. Would recommend and use again!

I ordered a mattress. I have scoliosis and Degenerative Disk Disease with a protruding disk in my…read morelower back and risk losing my right leg due to pinched nerves in L4/L5. I made the purchase through Amazon on Saturday, Feb 28th. Amazon said the package would arrive by today, Thursday, March 5th. It's now delayed. It has NOT moved since TUESDAY NIGHT from Earth City's location. After coming here and seeing all these reviews, I'm now absolutely livid. I will be talking to a lawyer, as well as reporting this branch to the Better Business Bureau.

I purchased a pair of snow boots off Ebay, the seller used UPS as their delivery service. the…read moretracking number is UPS and when the package was SUPPOSEDLY DELIVERED, IT WAS UPS that sent the package delivered message. when i call customer service they ask for my tracking number and say, i see you need help with your Amazon package which clearly is not the case but i cant get them to acknowledge the issue. NO human no help and a piss poor way to treat a customer. To be honest they did not include the promised photo, and I personally believe that the driver saw what the package was and took them for Christmas. NO lie. no neighbor had my package, and we never saw a truck.