Shout out to Kesha and Derrick for their assistance with helping me sort out my reservation and…read moregetting my storage unit.

I recently rented a storage from this location. I reserved online and once in the office it was a…read moresmooth transaction. Kisha showed excellent customer service. She showed me a few units to make sure I'm comfortable and she also let me switch. The first storage was too hot so I moved to a climate control with no problems at all. Thank you to Kisha for representing Extra Space Storage and making me feel comfortable with my personal things there.

Do not store anything here for long. We had this storage unit to keep some antiques when we moved…read morehere 20 years ago. We started out paying a small amount, was a move in special. It has gone up in price about once or twice a year. After 20 years, we are paying almost 3 times what the move in price is. Loyal customers who pay on time. What a rip off. As of today our unit is cleaned out. Think before you store!!!! I was asked to contact CubeSmart after this review. I did, no response. No resolution.

We rented a climate controlled unit for 1 year only to move our items out and discover our…read morefurniture now had mold damage and water damage. We had an extra insurance policy through Progressive that provided more coverage than the basic Cubesmart insurance. We filed a claim and were told Cubesmart would handle it at the Corporate level. Fast forward many weeks, Cubesmart will not provide any documentation or answers for our insurance company in order for us to close our claim. They refer to this documentation (work orders) as "internal documentation" and would only provide incident reports dating back to September 2022 when our items were in there from November 2021-December 2022. So, Cubesmart just gets to say nothing happened and our stuff gets damaged and nothing has been made right (nor have we received an apology) by Cubesmart. We paid $200.00 a month for a climate controlled unit and this is what we got. PLEASE do not rent here. There are so many other storage facilities, please try anywhere else. We thought we were protected because of our insurance but with Cubesmart not providing answers to questions, we get nothing. Don't let this happen to you and your belongings. Also to note, a worker did tell me over the phone that they have had issues with busted pipes due to the freeze earlier last year but Cubesmart is still claiming nothing happened and not willing to share that information with my insurance company. Shady, shady company.

Do not use company. this is just the last damaged item of the three items. they are damaged when…read morethey are my property not in their possession. they are going to tell to contact claims. but claims has no phone number to contact.

Call box claims sent me an email three months ago approving my claim and asking for my address and…read moreI sent it to them and they never sent me my refund of the $216.50 that they promised me I have been emailing them for a total of five months for my refund they are very unprofessional they're very disrespectful to their customers and they are the worst furniture storage company I've ever seen and I would never use them again!!!!! Don't waste your money or time with them!!!

I was looking for a small storage unit. I checked the websites of the storage units nearby and…read morefound their smallest available was 10 x 10. Lone Star doesn't have a good mobile website or much information online, so I called. This business is family operated. The owners live upstairs. Their level of service was excellent and they were easy to work with. They have lots of smaller units. The place was clean and well maintained. I would recommend using them, especially if you need a small unit and do not care about making payments online. You can pay over the phone. So far, it has been a good experience with The Flanigans!

We recently purchased a 10x10 storage room at The Storage Locker in Rockwall to temporarily store…read moresome of our belongings, and they were exceptional in every capacity. They offer auto-pay, they have good flexible hours (you can even call after hours to get access if it's critical), and their staff is extremely friendly & helpful. Great people, great facility, great prices, great local business!! If you are looking to get a storage room in the Rockwall area, I highly recommend The Storage Locker just east of the intersection of Hwys 276 & 540!!

I'd never use this company again. Have been a customer for…read moremany years, and their customer service has declined drastically the last couple years. Always late. Always cancelling at the last minute and telling me to find someone else. If this is how they treat their long term customers, I can't imagine what they do to their new customers.

Have used Alexis Delivery for years! Very organized and efficient! Would definitely recommend!read more

Their facility is a little older, but the rates are as good as I could find anywhere, and they are…read morefamily owned, so you get personal service without all the run-around on access and fees, also as a contractor I appreciate the fact theyhave no issues with us working out of our units. We use three of their locations right now, storing materials in the areas we work. Thanks A Mini Self Storage, hope this review helps someone out there! --S

Bill and his team moved us out of state and were both professional and skilled. We have a large…read morearmoire that they expertly maneuvered up a very difficult stairway. We we no longer near Rhode Island and had another company perform the same move. They damaged the armoire and many other pieces (we discovered later) The armoire presented them such a challenge that upon arriving at the new residence they would not move it into our bedroom and we ended up putting it in the first floor. I believe that Bill and his company really care about your belongings and are top-notch movers. Honesty, integrity and professionalism are the words that are first in my mind.

I'm happy to be the first person to review my experience with this company so that I can provide…read moreall with a true perspective on why this must be the most poorly run business ever. I purchased a Living Social coupon for $40.00 so that I could have one piece of heavy furniture in an antique store across the street from my home into my home. All in all, the entire trip, door-to-door, would have been about 1000 feet of travel for this team and would have taken about 20 minutes of their time. I live in the Milton, MA area which is located at the top if Route 95N and this business is located in Providence. It's not a far trip - in fact, it would be about the same mileage to go from Providence to Newport as it would be to go from Providence to where I'm located in Milton. However, before I purchased this voucher, I made sure to read ALL the fine print, all the legal, in order to guarantee that there was no time or mileage stipulations built in that would interfere with me buying this voucher. There were not, so I was pleased to purchase. When I called, I was greeted by a man on a cell phone that was a bit abrupt. I began to explain that I had purchased my voucher and that I wanted to schedule a time to have 2 movers (as stated on the voucher) come to move 1 piece of furniture. When I told him that I was located in Milton, he said that "Nope, I won't move anything there." When I asked why, he said that he wasn't coming to Boston to move furniture and when I explained that 1) I wasn't in Boston - I was at the top of 95N and 2) that when I had purchased the voucher, I did so very carefully so as to be sure that mileage wouldn't be an issue because Boston isn't far from Providence, he started to raise his voice. Without getting into the details, he started screaming that he was 'on a job and didn't have time to deal with this bullsh*t' (which is when I asked why he was answering phones if he wasn't prepared to take client calls) and he swore at me, on a few occasions. He was downright belligerent and rude and aggressive. When I reminded him that he already had my money and that services needed to be rendered, he told me that it was my problem and that I should take it up with Living Social. I said, "No, this is YOUR problem because you have my money and you need to render services. It's not MY fault that you didn't think through the terms/conditions that you wanted to uphold in your fine print. If leaving Providence was too far for you, then you should have noted how far away the services were valid for. Then, when it seemed he knew I had a point, he tried to tell me that there was a 2 hour minimum that I had to commit to, that I had paid $40.00 for the first hour, but that the second hour was going to cost me $98.00. Again, I said those terms were never mentioned in the voucher, the offer or the fine print/legal and at this point, I think he was just trying to make the trip to Milton worth his time by adding in some fake terms that didn't exist. At the end of the day, this was the rudest interaction I have ever had with a vendor that was trying to build a good name in the community and earn business. He swore at me. He yelled at me. He berated me. And then, tried to make it sound as though it was all my fault. DO NOT USE THIS BUSINESS unless you're okay with these types of interactions and happy to have your personal items managed by a bunch of people that can't even hold a civilized conversation (in my case with a client, whose money they already had.) A HORRIBLE, HORRIBLE EXPERIENCE. BELOW IS THE LEGAL AND THE TERMS/CONDITIONS THAT WERE INCLUDED IN THE VOUCHER. NOWHERE DOES IT SAY THAT THERE IS A 2 HOUR TIME MINIMUM OR NOTE ANY MILEAGE CONSTRAINTS: Limit one per purchaser, additional as gifts * Limit one per household * Appointments are required and subject to availability * Merchant cancellation/re-scheduling policy of 72 hours applies; voucher subject to forfeiture * includes two movers and a truck * Entire value must be used in a single visit * Other conditions apply * PAID VALUE DOES NOT EXPIRE * PROMOTIONAL VALUE EXPIRES ON June 30, 2012