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    Public Storage

    3.1 (74 reviews)
    Open • 6:00 am - 9:00 pm

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    Reviews With Photos

    Billy K.

    You only need to know two things about this place. 1. They consider carts a "courtesy," "not a necessity." If you need to move something large and all the carts are lost, you are out of luck. Come back some other time, I guess. 2. Despite any claims, they are not climate controlled. Temperatures in both my spaces reached over 100º regularly.

    The help office is half this size now, since I took this pic.
    Holly M.

    If I had anything else or any place else in the world I could keep my furniture while I live in taking care of my elderly parents, I would. Because what started as an affordable monthly bill of less than $100 has increased 5 TIMES now to more than $400. They have you over a barrel and they know it, it would cost an extra $300-$400 to move my things someplace else and start over with a lower rate. I wish I'd never done it.

    Greedy Bastards. Several rate increases. Started out at 24, went to 29, then 36, then 42, now 54. In only two years.

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    2 months ago

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    8 months ago

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    5 months ago

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    2 months ago

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    3 months ago

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    2 years ago

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    2 years ago

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    6 months ago

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    10 months ago

    Fen was very helpful in helping us with the move in process! He helped us on doing it online which is easier.

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    1 year ago

    The manager on duty Jimmy was great!! He was very helpful and courteous!! I had to get a new lock for my unit and he got right on it.

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    4 years ago

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    1 year ago

    Needs to be Clean and sanitary. Someone sh!t all over the wall of my storage unit. Human feces. Everywhere. I am disgusted

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    2 years ago

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

    They were so helpful and Fen was great helping me puck out the proper unit. Appreciate all the help!!!

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    3 years ago

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    7 years ago

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    2 years ago

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    6 years ago

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    7 years ago

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    5 years ago

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    8 years ago

    Helpful 4
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    3 years ago

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    14 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    8 years ago

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    5 years ago

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    4 years ago

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    10 years ago

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    16 years ago

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    14 years ago

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    13 years ago

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    6 years ago

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    11 years ago

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    7 years ago

    Great place to rent a unit. Super clean and the staff is friendly. I would definitely recommend.

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    Ask the Community - Public Storage

    Review Highlights - Public Storage

    “That office is always a pleasure to visit because of the great customer service, thanks Stormi.”

    Mentioned in 2 reviews

    Read more highlights

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    Public Storage

    Public Storage

    (27 reviews)

    Moving from Dallas to California, we needed a storage unit and chose Public Storage near our home…read more The starting rate was $99.00 per month, which seemed reasonable at the time. However, over the course of a year and a half, the monthly cost increased to more than $220.00. We called multiple times asking if the rate could be reduced. Each time, we were told that they had already lowered it twice and there was nothing more they could do. I also tried contacting the corporate office, but the representative I spoke with appeared to be working remotely and communication was difficult. According to the representative, notices about the rate increases were mailed to us. Unfortunately, we had moved and forgot to update our mailing address, so we never received those letters. Why not email us or send a text!!! That said, we didn't need a letter to notice the increases--we saw the higher charges every month on our Chase bank statement. Because of these constant price increases, we have decided to move to another storage facility. Unfortunately, the cost of relocating our belongings will now exceed $1,000, making the situation even more frustrating. Based on our experience, I would strongly caution others to carefully review the terms and potential rate increases before choosing Public Storage.

    Beware! Before you lease ask if elevator fixed! Public storage on inwood possibility leasing units…read moreon 2nd floor! 2 flights steps if you have a heavy move!

    Public Storage - selfstorage - Updated September 2026

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