Arielle & Kari were the best , professional,warm friendly & helpful with us,glad we gave this place…read morebusiness!

Worst storage facility in the world if you want your belongings to actually feel secure. The…read moremanagers are unprofessional and the customer service is just disturbing. The manager Manny acted like some thug from the hood when we went in to complain about how ignorant his wife was to myself and my wife. We took our belongings and went elsewhere because it wasn't safe keeping it there. We purposely put our lock on a certain direction 3 times and every time the lock was put on backwards when we came back. Each time our things were rummaged through. Who would ever trust that!? I would NEVER recommend them for anyone's storage needs. If you have any sense, stay far away from this place.

I'm a repeat and just recently a customer here again. Moving, packing, storing and just the whole…read moreprocess of relocating ones life can be super stressful. It makes matters better and that much easier when the reps for truck rentals and storage are courteous, upstanding and helpful. When they not only do their jobs but give service with a smile and offer sincere interest in helping you along your way, it begs the small effort for a good review of satisfaction and appreciation. I can get into the details of my particularly hellacious moving scenario but I'll save y'all from it. I'm sure we all have em. But Ryan helped us meticulously and promptly! Thanks Deb on the phone and Ryan Murphy, manager at ESS cherry hill old Cuthbert

First time visit…read more Tractor Trailer accessible Friendly staff Open 7 days Sells boxes too

All My Sons and the movers - Bill, Justin, and Thomas- made my move simple. The process was a…read morebreeze from the first call asking for an estimate to the pre-move inventory and the day of the move. The drivers were prompt, and a little early, they worked quickly and with care and were friendly throughout the entire move. Unequivocally, I would recommend them.

My experience with All My Sons Moving (32 Coles Ave, Cherry Hill Township, NJ and All My Sons…read moreCorporate Office in Texas) has been the worst service experience I have ever had, and their public ratings across major platforms reflect exactly why so many customers report similar issues. Across multiple review sites, this company consistently scores poorly: * Google: Approximately 3.9 stars, with thousands of reviews * Yelp: Approximately 1.5-2 stars, with a long history of complaints * Better Business Bureau (BBB): 1.97 stars across more than 1,000 customer reviews, despite being "accredited" These ratings are not a coincidence -- they mirror the exact problems I experienced. Please don't take the chances that I did and use this company. You'll be very sorry. I hired All My Sons for what should have been a simple, professionally handled move within Pennsylvania. Instead, the company sent a crew from their New Jersey branch, and from the moment they arrived, the situation was unacceptable. The movers smelled strongly of weed, and the odor was so overwhelming that it transferred onto my belongings, the moving blankets, and into my home. Despite being quoted $1,500 for a move that originally included far more items than we ultimately needed moved, the crew stalled for hours, took an unreasonable amount of time to get set up, and barely worked. They attempted to charge us $200 per hour for 12 hours to move fewer than ten pieces of furniture and no boxes--time that was inflated entirely due to their own lack of productivity. They even took apart furniture unnecessarily, removing every screw they could find, and then struggled to reassemble anything, which appeared to be a deliberate tactic to keep the clock running. To make matters worse, they forced us to pay immediately before unloading the furniture, even though the job was nowhere near complete and their performance had already been unacceptable. They refused to allow me to inspect my furniture after they brought it in. They were holding my furniture in their truck until I provided the person on the phone with a credit card to pay for the move. By 10 p.m., exhausted and frustrated, we had no choice but to let them leave. My husband and I ended up moving most of the furniture ourselves, unwrapping and assembling items they were supposed to handle. The next day, we had to take two cars and make multiple trips just to move basic items like totes and clothing bags--items we specifically hired them to move. Damage Discovered - In daylight, the true extent of the damage became clear. The movers had: * Drilled holes through three credenzas, including over ten holes on the wrong side of two of them * Split a 500+ lb wooden and marble credenza by placing it on its side on a dolly instead of carrying it properly * Stained my couch * Broken a $1,500 art piece * Scratched $1,200 chairs Their lack of training and care was obvious, and their behavior raised serious concerns about whether they were under the influence while handling our property. Claims Process & Geoff Burgess I filed a claim for nearly $10,000 in damages, providing receipts, photos, and videos--evidence the company was aware of from the moment the damage occurred. Since my move at the end of December, I have been going back and forth with All My Sons for months. It is now March, and they have: * Refused to settle * Refused to explain their employees' behavior * Refused to address the lack of training or drug testing * Refused to replace or compensate me for the extensive damage The claims representative, Geoff Burgess, has been a complete roadblock. He: * Refuses to review any of the material proof * Refuses to provide documentation * Refuses to acknowledge the severity of the damage * Blocks any attempt to escalate the issue I even tried going to his supervisor and to customer service, and no one will do anything. Every path leads back to Geoff, who simply repeats the same scripted denial. Their final response was that their insurance would only cover $644 under "limited liability," and they refused to refund the $1,500 I paid for the move. The local NJ operations manager initially told me he would speak with his partner and call me back. He never did. I have texted him multiple times and left a voicemail with no response except to speak Geoff in claims. The company also refuses to let customers speak directly with their executive team, forcing all communication through an internal division that shields them from accountability. I even tried reaching out on LinkedIn to the chief customer officer of all my sons in their corporate office in Texas. Conclusion - This company's behavior is unacceptable, and their pattern of ignoring customers, denying valid claims, and hiding behind internal processes is exactly why they have low ratings on Google, Yelp, and the Better Business Bureau. I wish I had looked more closely at those reviews before hiring them. Don't make this mistake!

Facility looks excellent. However, will not commit to a 1-year rent rate. Consider whatever rate…read moreyou are quoted to be an "introductory rate," a teaser that can be jacked up at any time. Based on reviews by others, it looks like everyone gets an increase. This may not technically be "bait and switch," but it sure feels like it.

Paid to rent a truck to clear some items out of my unit. Arrived to a hand written note that since…read morethe door was broken it was closed. There were many other customers visiting that day that put out money and had to access to their units. I asked to be contacted by the manager to discuss being refunded for the days I was unable to access my unit. Instead of an apologetic phone call I recieved and email that said "sorry cannot prorate your rent" , and when I questioned how to prevent this from happening again i was told to call and make sure they're open? I think that's a ridiculous request for some that I pay monthly for. This experience is motivating me to clear this unit out and give my money to a company that values their customers.

I just got a storage unit and Sean was super helpful. He was extremely knowledgeable and very…read morepersonable. He was able to get me the storage unit i wanted and explained all the costs. I highly recommend coming here and speaking with Sean.

Easy, quick process of renting the storage space. The space is clean. Shawn answered all questions…read moreand was a pleasure to work with

I have had my belongings stored at this location for two years. The property managers are kind,…read morecourteous and care about you as a leaser. They do their best to make sure you know your belongings are safe and your business is a priority to them. Definitely feel at ease using this facility

Rent went from $144 to $334 in 2.5 years time. Be prepared for increases EVERY six months. Poster…read morechild for Corporate greed.

The staff are very nice, but the main overhead door has been broken for months, which compromises…read morethe security for which I am paying. This week while I was there, the elevator was not working either! Not enough carts at times as well. Saw some bugs during the summer - ewww!!!

They started me off with an acceptable rate of $118.69 per month, and within 4 months they…read moreincreased my payment to $202.92. Almost double the payment! I would not recommend this place to anyone! I have read about them doing this to several customers. Talk about a price gouging ! It seems like all businesses nowadays do not care about taking advantage of their customers

RUN!!! Don't even think of doing business with this fly by night place!! The company has held my ex…read morehusband's belongings and refused to let my son collect his father's belongings because they want MY marriage certificate WTF?? They need to refund all the money my son has paid and release the rest of items being held hostage Tony Dollard is the name of who the corporation said is the district manager but they have MO WAY TO CONTACT HIM?!?!?!!!!

I have been a 10+ year customer at Cube Smart at 1820 Frontage Rd Cherry Hill NJ. I have always…read moreappreciated the effort by staff (Valerie) to keep the location safe, clean and maintained. I would and have highly recommend this storage location to anyone. Great job !

Chelsie is an amazing manager and a credit to the business. As I've stated before, customer service…read moreis in short supply and she is crushing it. Professional, friendly, reasonable, and effective! Highly recommend this storage facility just for her great work alone!

One Star. But I wish I can give it ZERO!!!! Bad customer…read moreexperience and worst place to put your storage. They lie from the start. A small space was around $40-ish a month. And when l ask them will the price go up, they said "In 3 to four months we will call you before the price is go up to negotiate the price" And when l asked them how much they will raise the price to, they told me that they can't say and that they will give me a call before the price raises. Well.... They lied. It went from 40 to a $100 real quick. They try to take $98 out without calling me. I call them and they wouldn't pick up. I left a msg and they wouldn't call back. So I cancel it and quickly took my things out of the storage, the same day, before they figure out that l cancel my payment and told my bank to not let them take out. They tried to toss my stuff out. Don't be fooled with their nice customer service in the beginning. They are pirates, hungry greedy, sneaky little bast@ds. Don't listen to any reviews. They all lying. I wish l had read someone review like mines before l signed up. They probably will buy fake reviewers to drown out my reply so people won't see it.