We loved this location and the proximity to our home but to offer a promotion, fail to mention that…read moreit's only for 4 months, and then to DOUBLE our rent is absurd. We'll be moving our stuff. Would not recommend to anyone. That's just slimy business.

From the owner: Lockaway Storage - Aubrey presents a state-of-the-art storage solution in Denton County, Texas. Our…read morefacility is located at 2881 FM 1385 within the Dallas-Fort Worth metropolitan area. It's a prime location at the intersection of FM 1385 and Frontier Pkwy, right beside the Circle K and Aubrey Montessori School, making it an accessible option for both businesses and residents in Arrow Brooke, Aspen Meadows, Blackjack Oaks, Savannah, Paloma Creek, Prosper, and nearby communities.

U.S. Postal Center now open…read more My choice for Post Office services. Knowledgeable, friendly and convenient. That's all you need.

If you're looking for a dedicated wine storage facility, I would recommend looking elsewhere. My…read moreexperience was disappointing from the start. The monthly pricing seemed to change every couple of months, and the locker sizes are awkward and not particularly well suited for storing wine. Access is another major issue. Getting in and out of the facility is cumbersome, especially when you're carrying multiple bottles or cases of wine. Overall, the wine storage area feels like an afterthought rather than something that was intentionally designed and properly managed for wine collectors. The tasting room was also disappointing. While you're shown a tasting room, members apparently don't have access to actually use it, and the overall setup is strange and not very inviting. For a facility specifically offering wine storage, I expected much better attention to the practical needs of wine collectors.

Clean newly refurbished deniable and secure. Very satisfied. I have used them for several years and…read morehaven't had any problems that a phone call to management didn't take care of.

My husband and I needed a storage fast ,and hannah is the sweetest my bank account was compromised…read moreour first month being here and hannah was patient with us I'll refer as many people as I can because I love this place and employees.it always clean and calm.thank y'all so much

I reserved a 26' truck initially, and went in person and met the Manager Donna Jackson to make sure…read moreI made the right choice. This was a big move for me to be home with my family out of state. She was great that day in guidance, did believe a smaller size was suggested (just for the streets I was driving in the neighborhood but we spoke about switching size up that day should I make the wrong selection. The day of Reservation she wasn't present, no issue on that, but we did have a size issue. I even hired movers through Uhaul and after 2 hours of loading, personally went back in to reserve a trailer around 11:30 am, we were loading a 20' truck and knew we'd be out of room. Yes, the 26' was needed, but had to accept fault as we were loaded and had to pay another $260 to pull a trailer as I was moving out of state, sold my home, nothing could be left. We arrived to pick up the trailer at 3pm as reserved earlier, and found out there was "something wrong" with a fuse and the trailer blinker lighters weren't working. WE were then asked to drive the 20' Truck (?!) we rented, ourselves, to an AutoZone and buy "a part" (?! - though the representative Jackson Bowling couldn't tell us which one .. maybe 37 or 38?) and bring it back. We were also told by Jackson Bowling we'd be reimbursed for the part and given a discount for loss of time- "$50" What?! And who's gonna repair it if no one knows what the part is? Regardless as we had no choice, we drove to AutoZone as instructed- they couldn't look up a part on a Uhaul. They found a Sku for what part we were told it "may be" - but it had to be ordered. We even then called O'Reillys to check on a part- they said similar but with more detail- as Uhaul changes their trucks from standard "Ford models" it's not even something to look up. As it was now 4:30 pm and UHaul closed at 5pm, we returned to speak with Jackson. He said there was nothing he could do, just refund us for the trailer as he couldn't dispatch the trailer to us. The manager was out of town, he DIDN'T give us the menial $50 discount already mentioned, NOR reimburse us for the part we had to buy to check the Circuit Breaker ON OUR OWN (Receipt in hand). He told us to go to the Prosper location and I refused. We're NOT driving the truck to another location without knowing if they had the proper tools/ parts/ mechanics available. Again, said nothing he could do and I demanded he call them before we drove there. Relentingly, he finally called 2 other locations who stated no one was available to help. WHAT?! We were fully loaded in a 20' Truck that wasn't checked/ maintained before renting, had to leave at 7 am for a 10hr drive? What were we supposed to do with the extra? We couldn't leave in home as it was sold, and didn't even have a vehicle to transport the additional for donation let alone at now 5pm on a Sunday? He told us only option was to call Roadside Assistance now. I also asked about the discount and reimbursement promised- told me to send an email to the Manager Donna Jackson and she'd address when she returned. We get BACK to the house, now almost 2 hours later, and call Roadside Assistance- speak to Greg, who says !!! "We can't fix the Truck if you don't have the Trailer" WHATTTT?! Jackson wouldn't dispatch it, didn't have a Manager or RDM to call- "Nothing he could do" SENT US HOME SAYING "Call Roadside Assistance" to now find out we had to have the Trailer (we rented, and refunded) in order to create a ticket?! "WELL WHAT DO WE DO NOW!" -"You have to rent and pick up another trailer then call Roadside to fix." ARE WE KIDDING. It's now 6:30pm AND UHAUL'S ARE CLOSED. So we have to go to a dealer.. a legit farm 20 minutes away (in the 20' Truck again mind you, our mileage and gas!) and "see if they'll let us leave with the lights not working. I asked, "Isn't it illegal to drive without?" Agent "Yeah, you could get a ticket. But you can wait there for Roadside Assistance" OMG. And what if they can't fix it?! "We have to cross that bridge when we get there that's all we can do." We reserved, drove to 2nd Dealer 30 minutes away, they gave us a thumbs up and let us drive away. We got back again to the home, checked, nothing working not even Brake Lights. With a 10 hour drive we refused to risk safety of other drivers and ourselves (although Uhaul allows it) and called Roadside Assisstance again. We finally had someone show up after 8pm, and he determined the problem, had to go get the correct part, and it wasn't fixed/signed off on until after 9pm. SIX HOURS. THAT LITTLE ELM AUBREY caused us. Plus mileage, loss of loading time/ exhaustion. We had to then get up at 5am to start loading again and couldn't leave for the 10 hr drive until after 2:30pm -and THEN we discovered the Oil was leaking from back (obvious Bad Silicone job attempt) and splattered all over the back end of the truck/ ground. HORRIBLE UHAUL.

rented a U-Haul got a storage for free first month had a lil incident happen to where i had to…read moreleave the truck Monday and couldn't come back until Wednesday very thankful for them putting my belongings into the storage unit for me and taking it off the truck because that's where i had to leave it due to and emergency so i come back Wednesday get the key to the storage unit they got for me, goes to the storage unit and notice that they threw away my expensive dog food because they wasn't supposed to have kibble or food inside of the unit he did say that they had to throw the dog food away and he was it still in the trash I could get it out. He stated that the trash people had already ran so I asked them like you guys just couldn't like sit he said no so I noticed that I had a cooler that was in my property and it had my wife's gun in there. The cooler was closed, but due to not being able to have food in the unit, that's what prompted him to go in the cooler, but once he noticed that it wasn't any food in the cooler, but there was a gun he decided to take my wife's gun out of the cooler and give it to the police. I never knew it was a crime for someone to store something in their unit when he was the manager Donna Jackson available he says she's not on the clock, but she's here meaning I couldn't talk to her so when I was asking, what do we do from here like isn't this some privacy invasion he stated I needed to call Elm Ridge police I feel like this place is a big scam. They didn't proceed to tell me after they call the police on me because the guy said I cursed at him, but I never cursed at him didn't even raise my voice. He perceives to go to the front of the building go inside lock the door put a sign on the door and they call the cops. The cops come and talk to Donna Jackson. she finally comes from the back. To tell them that they don't want to go along with my contract anymore for me to move my things out of storage by the end of today. All because I was asking for a manager this is crazy if you store anything at this place please have a big rat infestation the place is just not be.

This facility had storage units available for our vehicle. Great location and Kim was very helpful…read moreto work with.

Finally moved out and will never do business with this poorly operated company. My initial price…read morefor a 10x20 was about $197. By the time I finally got fed up, because I wasn't going to continue with this price gouging every 6months, I was paying $431 for the same 10x20 that they were advertising for under $200 again, but couldn't honor me the same rate for a long term tenant. Worse predatory company ever. The pricing practice should be illegal. Then they had the audacity to ask if there's anything they could do to keep my business, after I had already moved out! I asked for a price adjustment to a reasonable rate a few times. Public Storage is a circus and no matter how poorly operated a competitor may be, I'm confident they're still a much better offer. The WiFi for gate and door entrance is also spotty as well and the excessive amount and pricing option to have 24Hr access is ludicrous. You'd figure for $431 a month, one would have unlimited, spotless, and perfect access whenever desired.

Smooth process, fair price. It's a bit out of the way and hear a gravel road but that didn't bother…read moreus much.

It's CubeSmart not legacy storage If I could've gave this…read moreplace a negative I would I already went and left a review on the other listing, which is the actual CubeSmart listing same address as legacy storage. I've been there since 2023 prices consistently go up Downsize since I'm a single mother paid a few months in advance then having to move out of the unit I downsize too because it smelled like dead animals in there in building 400 Jamie, the office manager moved me out four days after told me, I was paid up until August started receiving late payments emails in July. Charges me late fees when they're not supposed to after my contract starts on the seventh day of the month and they charge me on the second of everyone putting causing me to have late fees, lien fees, etc.. do not rent from here definitely don't go to the building 400

This is the worst company I've ever done business with. I've been on time with autopay for nearly 5…read moreyears and just recently had to update my card. The payment didn't go through on the old card so I went in to change it after returning from a business trip out of the country. They charged me a $48 late fee for being a week late and refused to waive it. They also raise the rates every six months to the point it's just stupid to stay there. I started out at $90/mo and ended up at over $350 for a 10x10. It's time to move out which sucks because I have a lot of heavy stuff. It's like they know they have you, so they abuse any way they can and DO NOT CARE ABOUT CUSTOMERS at all. What's strange is that once I move out they will sell it for $90/mo again and slowly raise it every 6 months to get back to $300+ over the next few years. So running me off is going to cost them a lot of lost money. Do they just hate customers that much??? I will never do business with this company again. Probably what they want anyways.

DO NOT BUY STORAGE SELLS HERE! The manager takes the junk…read moreleft behind other units, throws it in a big unit, sells it cheap. Then you have to pay a $200 cleaning deposit!!! So if you don't completely clean it out, they get your $200!!!! FRAUD! FRAUD! FRAUD!! If you are a person that buys storage units at auctions beware of this location! We cleaned out the heaviest, most broken beat up furniture I've seen. Some random pieces of broken furniture! This was an online auction. Never had this happen before. There was always something of value at least! Not in this junk unit! It also was unusual in that all the drawers were missing but furniture was wrapped in plastic. ??? Obvious the manager put these objects together so whoever bought this " managers special" would have to haul off all of this heavy furniture!

I've used Wisteria to since it opened to store my boat and rented a storage unit to hold some…read morefurniture for relatives. I like that they have a gate with personal access codes and that the facility has someone living on site along with security cameras. Lighting at night is reasonable. Storage units are no frills (concrete floor, no lighting) with a vertical lifting doors that accept a padlock. But it also doesn't cost much to rent a space (prices listed on their website), which is also good. The one con is trying to get my boat in and out. The parking spots are just inside the gate but the face storage units so the clearance to back in and pull out is limited. A 20' boat and a small SUV is doable, but not much beyond that.

Just got a unit here for some stuff I need to put away. It was pretty easy, I called ahead to get…read morethe website, selected the unit I wanted. It was on sale for $75 for the first 3 months and then $150 for any month after that. No contracts or fluff fees. They even give you a lock for the unit. The location is clean, easy to get to and everything seems to be working. The unit we got, was not climate controlled, so nothing to report there. I can say the door was sturdy but not too difficult to open and the lady there helped walk us through everything. Very quick, easy and painless. Looking forward to having a secure place near by.

Great experience finding and obtaining the space in Aubrey. Ask for Cecil - he's the best person…read moreand so so helpful and Dylan handled everything on the admin side so expediently and efficiently. A joy and looking forward to my move-in date. Definitely recommend ! Will update after with my experience having a space there but so far so good.

If I could give this location zero stars I would. I've had my account with them on auto draft for…read moreyears. They are under new ownership: they raised my price and changed my payment date without notifying me. Highly overpriced for the junk yard atmosphere of this low class establishment. Do yourself a favor and store your stuff in a run down crack house - it'll be cheaper and nicer than this establishment. 0 stars and 5 thumbs down.