So nice and clean is the first ting you notice. I'm so happy that this one had indoor storage…read moreespecially with the weather down here. Decently priced for the area but the associates up front made me rent a unit. it was so nice speaking with Cheryl and Tiffany, they made me feel welcomed.

I would recommend finding another storage option in the area. I have two of their large units that…read morerun $235ish a month and have had an issue every month since I moved my household goods there as we it for our house to be finished. To start, the elevator ‍. You need a code to request the elevator every time. Mind you, you already put a code in to enter the gate, then another code to enter the building, then you need it a third time to request the elevator, over kill and a time waster, especially when you are paying moving companies by the hour. The elevator doesn't have a run/stop switch. Makes it hard to load an elevator moving in or out. If you prop the door open to fill it, it shuts the elevator down and the staff has to come reset it. I ended up switching one of my two units to a first floor unit strictly because of the time it took to do two loads up to the second floor. Issue two. I bought multiple locks from Home Depot so they are keyed the same. On my second month bill, I get a charge for locks from them. I called and said I supplied my own locks. Response was, there wasn't anything they could since I was already charged, but they'd credit me the following month. Good enough for me. Did they do it? Nope. Shows lack of any follow through. Issue three. Today I get a call saying they are overlapping my lock because they are missing a form. They have everything else signed and dated THREE months ago, but today they lock my unit, because they can't find it. Units are paid on auto pay, but one form on just of the units allows them to lock my goods up. Now they hadn't called me to let me know, before this, which is the professional thing to do. Instead, make it so I can't access it, even though the exact same documentation is on the other unit. Issue four. When I set up my units, I did autopay, just so I wouldn't be late or miss it, while we are in transition. They only auto drafted one of the units and I get a late notice with a late fee. I told the lady who I called that everything is autopay and that they took for one of the units, why not the other? Response has been par for the course, "not sure why, but we'll remove the late fee." I'm a huge supporter of local, small business, but in this case, go to the storage unit a block north and avoid this place at all cost. When I asked for a managers number or the owners contact to be emailed to me, since I'm on the road, I got a snarky answer from the lady at the desk and still no contact info. The owner has 5 reviews on here, the two good ones are a form letter response and no response to the negatives. That should give you an idea of the management.

Great experience finding and obtaining the space in Aubrey. Ask for Cecil - he's the best person…read moreand so so helpful and Dylan handled everything on the admin side so expediently and efficiently. A joy and looking forward to my move-in date. Definitely recommend ! Will update after with my experience having a space there but so far so good.

If I could give this location zero stars I would. I've had my account with them on auto draft for…read moreyears. They are under new ownership: they raised my price and changed my payment date without notifying me. Highly overpriced for the junk yard atmosphere of this low class establishment. Do yourself a favor and store your stuff in a run down crack house - it'll be cheaper and nicer than this establishment. 0 stars and 5 thumbs down.

I've used Wisteria to since it opened to store my boat and rented a storage unit to hold some…read morefurniture for relatives. I like that they have a gate with personal access codes and that the facility has someone living on site along with security cameras. Lighting at night is reasonable. Storage units are no frills (concrete floor, no lighting) with a vertical lifting doors that accept a padlock. But it also doesn't cost much to rent a space (prices listed on their website), which is also good. The one con is trying to get my boat in and out. The parking spots are just inside the gate but the face storage units so the clearance to back in and pull out is limited. A 20' boat and a small SUV is doable, but not much beyond that.

Just got a unit here for some stuff I need to put away. It was pretty easy, I called ahead to get…read morethe website, selected the unit I wanted. It was on sale for $75 for the first 3 months and then $150 for any month after that. No contracts or fluff fees. They even give you a lock for the unit. The location is clean, easy to get to and everything seems to be working. The unit we got, was not climate controlled, so nothing to report there. I can say the door was sturdy but not too difficult to open and the lady there helped walk us through everything. Very quick, easy and painless. Looking forward to having a secure place near by.

Great supply of packing materials for a reasonable cost. Very helpful workers. Will go back if…read moreneeded.

We rented a 15' truck to move our son. We have previously rented from here and the experience was…read morefine except for the woman who works there was rude. We decided that we would try again and hopefully things would go better. Just a hint-it did NOT. The same woman was working today. She has the worst attitude and acts like she's put out if you ask her to do her job. She's snotty from the moment you walk in so it's not like we did anything to her to make her rude. There are about 10 locations in 5 miles from here. If we need another rental, it will not be from here.

Smooth process, fair price. It's a bit out of the way and hear a gravel road but that didn't bother…read moreus much.

I was looking for a storage place and there were other options to go with but it was Blake's…read moreprofessionalism and follow-up that sold me. Their prices are competitive and there was no contract. I made an appointment as the are practicing Covid guidelines for social distancing and masks. They are also independent and locally owned which I prefer to support local small businesses. Thanks!

Very thorough and quick installation. The price was in our budget and we even got more cabinetry…read morethan we initially planned for! Kevin was always available and ready to show us our options.

Angela was so helpful!! I have a storage unit located in another location, but she was so…read moreinsightful and answered all of my questions and concerns I had on my unit. Thank you again!

Kona and Angela are awesome! Loma and Lucien were great too! They go the extra mile to make sure I…read moream a happy customer!

Large and great RV storage lot with lots of covered and uncovered space…read more Good-sized spaces with a LOT of room in front of each, so VERY easy to back in. They sell propane, and have a good dump station with a hose, and also have a free tire air pump. The security is much better than many lots, with an 8' solid fence all around, and a passcode required to get thru the gates -- in and out. (There are a few of the outdoor spaces that are muddy in a rainy time, but 95% of them are high and dry. I asked to change spaces due to mud, and the onsite staff was very helpful.)

Great spot for storage. This place is well maintained and secure. I've been a customer several…read moretimes when I have had storage needs and they never disappoint. The staff is friendly and very helpful.

I have used this facility many times. The staff is always helpful and courteous…read more Rental trailers and vehicles have been clean and maintained. Most recently, a bike rack hitch install on my Prius Prime, and it was done textbook perfect,following install instruction to the letter, Even better, minimal cutting of underside plastic (as installation guide requires). I will return!

I stopped by to return some boxes I purchased earlier in the week. The facility's pretty clean and…read morethe staff was friendly. The return process could've been a bit better. The person helping me almost refunded the amount to another person's card (she mistyped the store number), but because I'd asked if it was going back to ABC card and she said no, it's going back to 123, we were able to catch the mistake before the transaction was finalized. Outside of that near miss, everything else seemed okay.

I actually waited a really long time to write this review because I wanted to make sure that I…read moretruly wasn't in my emotions when I wrote it. The day that I moved, we were moving from apartment building 3 to apartment building 2. I was pregnant at the time so my ability to do things like lift boxes or move. Furniture was extremely limited. Even though it was not Sunday, they have a very specific policy about Sunday moving, but was in the middle of the week. I was given a quote stating that it's a minimum of five hours to move my belongings. I opted to go with this company because I had heard a lot of good things through the grapevine so you have to imagine my disappointment. When not only did they slow down to meet that five hour minimum that was falsely quoted. But a good number of my items were damaged. I was asked by one of the representatives to leave a good review after I spoke with them about the damages and the concerns that I had about this particular company and how my items retreated, and how moving from apartment on one side of the complex to the other side of the complex was more expensive than moving from North Richland Hills, Texas to The Colony, Texas. They asked me to leave a good review because the person who had set up my case was due for a annual review or a merit review of some kind or bonus review of some kind and a bad review would have hurt them in that. I opted to just not leave a review. In addition to all of that, I was told that the owner/manager of this particular branch of two men and a truck moving was going to reach out to me. I specifically said that I needed him to reach out to me at my cell phone after 4 PM central time. Something that every single other person that I spoke to was able to do. Not only did that manager wait to call me for months, but he called me in the middle of my workday. I explained that I couldn't talk now and I would need to have him call me back after 4 PM central time I never heard from them again. In short, I wouldn't really recommend this company. Being given a quote related to hourly pricing, and then being quoted that I would have to pay minimum of five hours when that is only their policy on Sundays. It left a really bad taste in my mouth and has made me really research and try to find better moving companies because this is the second miss that I have had with suggested/recommended companies in the Dallas-Fort Worth area.

Contacted them to move this set out. I ended up disassembling the bed and moving things into my…read moreliving room. They have zero communication skills, their prices was high for removal of a metal bedframe, 2 bookcases and a dresser. (with one bookcase disassembled and the bed frame disassemble) Explained when setting up the appointment that I needed morning because I work nights at a rehab center and the date of pickup would be a 16 hour shift for me. No response. I had a feeling they would try to renegotiate the cost given the iffy appraisal range and you can see I called it into question. Then I see this other review concerning an elderly person. yeah, I won't be using them.