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    Lockaway Storage

    2.0 (1 review)
    Closed 9:00 am - 6:00 pm
    Updated 1 month ago

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    Two Men and a Truck Moving

    Two Men and a Truck Moving

    2.5
    (81 reviews)

    Terrible. 4 guys, 2 trucks, only 1 guy cared. There was lots of damage. Moved into brand new…read morehouse, they dropped the treadmill on the hard wood floor, lots of damage to flooring, tracked mud on to cream carpets, grease from workout equipment on cream carpet, walls damaged, refrigerator and washer damaged. Did not ask were to put things and put things in wrong rooms , did not take their wrapping off of furniture, etc. Filed a claim and they don't care either. Would recommend you find another moving company. this one is absolutely terrible. Do not recommend.

    I actually waited a really long time to write this review because I wanted to make sure that I…read moretruly wasn't in my emotions when I wrote it. The day that I moved, we were moving from apartment building 3 to apartment building 2. I was pregnant at the time so my ability to do things like lift boxes or move. Furniture was extremely limited. Even though it was not Sunday, they have a very specific policy about Sunday moving, but was in the middle of the week. I was given a quote stating that it's a minimum of five hours to move my belongings. I opted to go with this company because I had heard a lot of good things through the grapevine so you have to imagine my disappointment. When not only did they slow down to meet that five hour minimum that was falsely quoted. But a good number of my items were damaged. I was asked by one of the representatives to leave a good review after I spoke with them about the damages and the concerns that I had about this particular company and how my items retreated, and how moving from apartment on one side of the complex to the other side of the complex was more expensive than moving from North Richland Hills, Texas to The Colony, Texas. They asked me to leave a good review because the person who had set up my case was due for a annual review or a merit review of some kind or bonus review of some kind and a bad review would have hurt them in that. I opted to just not leave a review. In addition to all of that, I was told that the owner/manager of this particular branch of two men and a truck moving was going to reach out to me. I specifically said that I needed him to reach out to me at my cell phone after 4 PM central time. Something that every single other person that I spoke to was able to do. Not only did that manager wait to call me for months, but he called me in the middle of my workday. I explained that I couldn't talk now and I would need to have him call me back after 4 PM central time I never heard from them again. In short, I wouldn't really recommend this company. Being given a quote related to hourly pricing, and then being quoted that I would have to pay minimum of five hours when that is only their policy on Sundays. It left a really bad taste in my mouth and has made me really research and try to find better moving companies because this is the second miss that I have had with suggested/recommended companies in the Dallas-Fort Worth area.

    Two Men and a Truck Moving

    Two Men and a Truck Moving

    3.0
    (2 reviews)

    Jeremiah and Dom were our FAVORITE movers with Two Men & a Truck. They were so fast and efficient…read moreand it felt so comforting with their expertise. They also were so kind to my toddler and my husband and I. They felt like family while moving! Worth every penny. Summertime five.

    I've waited almost two weeks to give this company an opportunity to correct the issues with no…read moreresult. DO YOURSELF A FAVOR AND DO NOT USE THIS COMPANY. I was quoted for a 4 man, 2 truck move at a $310 hourly rate. I was told, after sending in my video, that the move would take 4.5-5.5 hours. The morning of the move, I got a call that one of the movers was not available and only 3 men and 2 trucks would be coming at an adjusted hour rate of $275. How they came up with this arbitrary figure, who knows. The three men got to my home within the agreed upon window, however, at almost no point did the men work together. They went to separate areas to work and took their time. I appreciate them wanting to wrap furniture, but Two Men should invest some time and money in training their "employees" about the most efficient means of doing so. I have hired full-service movers in the past who completed the entire move in less time than it took these people and the boxes were packed and staged for them! I talked to a supervisor during the move who assured me they would take care of it at the end- a lie. At the end, they booked me for almost $2600 and told me someone would be in touch. They didn't keep any of the next appointments to make the problems right. They broke an irreplaceable antique chest, a very expensive piece of china and some of my bakeware. !!!BEWARE!!!

    Firehouse Movers

    Firehouse Movers

    4.4
    (226 reviews)

    Moving after divorce and I had so much anxiety. Dyamon and her team managed multiple calls and were…read moreso patient with me. The team of three men that came to help were very friendly and hard working. They worked so efficiently and were very professional. I am so grateful I choose Firehouse Movers. The quote scared me at first. I have not had to pay for a move in the last 13 years. The team worked hard and were worth every penny. These movers are professionals for sure! If you want your items moved without issues. This is the way to go! I prayed over this move. I prayed and God delivered!

    BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

    Lockaway Storage - selfstorage - Updated June 2026

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