Never again will I allow Public Storage to pull me in with their sticky storage rates. On 10/16/23…read moreI moved my belongings into Public Storage, with a monthly rate of $131.00. In just over four months on 2/29/24, I received notice that my rate would be increasing to $176.00 for April's payment. At this point I called and inquired on why it was being raised so quickly, in which case they did what was called a rent adjustment and left the rate at $131.00. By 7/3/24 (just over four months later) my rate increased to $176.00, and they said that there's nothing they can do about the increase. Then once again, four months later I received another notice on 11/26/24 that my rate would be increased to $223.00 and would take effect on 1/1/25. Outrageous! My previous storage facility was also climate controlled at U-Haul, and I stored my items there for six years. Within that six-year period, my storage rate only increased three times starting at $152.00 and ended at $168.00. At public storage within one year and two months, my storage rate increased twice almost doubling what I was paying when I first moved my belongings into Public Storage. On 12/27/24 I moved my belongings from Public Storage to a competitor that is also climate controlled. My rent at the competitor's climate storage is $152.00 a month for an even larger storage unit than what I had at Public Storage. You tried to get me Public Storage, better luck getting someone else with your excessive rate increases. And lastly, the temperature is not cool in your facility. It was always too warm, even during summer months.

I don't understand I was with All storage since I moved to Texas. I paid my bill on time or late…read more The one time I go past public storage rule due to an emergency they pit a lien on my u it cut my lock then tell me I have to but a new lock. Ummm you should replace my lock due to Injave never been in a position to have a lien put on my unit. I am not a trouble customer and I had friends go to them never again. Go to U-Haul.​

Worst self storage decision you could possibly make, with regards to both the company in general…read moreand this location specifically. Aside from people regularly living there and it smelling like it because of the overwhelming scent of human waste as you drive through the property, the shady business practices are structured to overcharge you after moving out because they are not upfront or transparent about their requirements.

Was left standing at the door knocking for over 10 minutes while the associate sat at the door…read morewatching me knock. If their mobile system worked correctly i would not have needed help. After knocking and waiting i was told i couldn't pick up my reservation because a prior customer didn't return a key. That knowledge could've been sent prior to me waiting in the cold but no one at this location was competent enough to relay that information nor resolve the situation.

Very happy with the customer service I get every time I open the front door. All smiles and happy…read moreto help with anything. I have been a customer here for a couple years and I love that it is always the same faces I see.

Rates just went up. From $120 to almost $200. Because they couldn't raise the rate during COVID…read more They then settled on a $40 increase to $160. Then while waiting for assistance from American GI Forum, they renigged on paying (after claiming they would). Despite being almost two months behind, a 120$ auction fee is applied to my acct along with 2 late fees. Not that it has gone to auction but has the possibility to, as I will pay my bill to get it off the auction list. $518! It's definitely how much a business can milk out it's clients. Been here a year. Truly sad.

Fantastic customer service! Crystal is amazing and super helpful! We are pleased with our…read moreexperience.

Crystal was a big help great customer service. Well kept and clean units. And they have access till…read more9 PM

I stored here for several years. Was always very happy with the service and the care and upkeep of…read morethe facility.

From the owner: U-Stor is the leading provider of clean, safe, and secure self storage mini warehouses. We offer…read moreaffordable solutions for your storage needs. Each of our spaces feature free 24/7 access, an individually alarmed door, and convenient ground-level drive-up access. Our automobile and motorcycle storage spaces are the perfect place to park your recreational vehicle between adventures.

Avoid this location like the plague. The on-site representative is one of the rudest and unhelpful…read moreperson I have experienced in a long time. The rats are everywhere so be prepared to lose some of your belongings. If I were to ever have to do this again...I would never do this location again. U-Haul is down the street choose quality over vermin and rudeness!

I moved all my stuff out June 30th and they're still messaging me that I owe them payment. I don't…read moreowe them anything. I spoke to a representative and they said they would cancel the request but still nothing is happening.

I was lied to, given the run around and robbed!…read more I was three months past due on my two storage unit accounts. I received a call on 10/18/25 notifying me that my units were being sent for auction. I called in 10/23/25 to make full payment on both units and was told they were already sold off and my items were gone. I went to the storage units and saw my belongings were still locked inside. I then called U-Haul corporate office and was told to speak to Norman or Manda, but Norman was out of the office and Manda was in a meeting and supposed to call me back. I got no call back. On 10/24/25, I received email receipts for the sale of both storage units. I called the phone number I was given for "corporate" but the call just rang indefinitely. I then called the customer service phone number and was told my units were sold online and the buyer hadn't picked up the items in storage yet. The discrepancy is that the date and time on the emailed sale receipts are AFTER I was told my items were sold off to auction. Why wasn't I allowed to pay my storage bill and keep my belongings???

I made an appointment for a hitch installation 9 days ago and when I arrived for my appointment, I…read morewas told the installer nor the hitch was available at this location. With many other hitch installers in this area, I would try anywhere else for a better experience.

If I can leave 0 stars I would! I've been renting a storage…read moreunit from this facility for the last 5 years and needless to say service and quality has decreased year by year! For the most part of 2025 the elevator was broken meaning people on the second and third floor had to use the stairs to carry heavy items! They do not operate within their hours of operation On last week, I tried to access my storage unit at 7 PM. However, when I got there, it was closed. I tried a number of times to access my key card with the door would not open. And I tried the side door and it was locked. I noticed on the sign. It had a number to text if there were any problems, and once I text this number, the person who responded was very less than helpful as a matter of fact, they act like I was bothering them and did not offer any assistance to correct the matter I must say most people only utilize this facility just because of convenience and not for

Great experience, this location had a truck available at 4pm on a Saturday. I returned it by 7pm…read more It cost me $70 and that included a $15 insurance option. Clean well maintained vehicles.

The app is totally amazing. I didnt have to worry about…read moreremember the gate code.. Just go in and open and close from the app. Very user friendly and for those that are not technical savvy it is very easy to use.

The amount of stuff I was able to fit in one of the storages was very handy and the quality of the…read moreinside is good enough space for big items and extra stuff for work.