Great place to buy and sell shoes/clothes. Been a customer for about 2 years now. It is worth the 1 hour drive. No complaints whatsoever.

You guys be lowballing smh do better offering was less than the price the shoes are worth

This is my reply to Bryan A. You are on point. It's true they care about their people's first. I was in line waiting to get help then all of a sudden these guys came in and acknowledged them so there at that moment I was thinking they're regular customers. I felt like shit cuz that actually happened. I got my shoe. Got a great deal. Store was full of choices. Especially if you want Jordan's. read more

Was here last week, Horrible customer service. Shoe selection small and the clothing racks are grossly overcrowded

Met the other owner and Joseph was awesome! He was very friendly and enthusiastic- I LIKE that! Great customer service( but lines all the time it seems!?) and gave us a fair decent price for our Anti social hoodie. Give kudos to this business and smart concept of turn around which is like a thrift shop and yet not, they have new items too. But it is high end as well and to elevate it to super status like this- esp marketing and hype, well it is brilliant and genius! Wish them much success! read more

This is the place to go when you're looking for some kicks. The daily specials are the best. You just got to keep an eye out on their IG page. I've gotten some great deals here if you just keep on checking back. They have the best selection of limited kicks you can possibly find. All the guys that work here are very helpful and friendly. If you're looking to trade sell or buy. This is definitely the place to go. I don't even waste my time going or checking anywhere else. read more

Took multiple times to call in for a phone order, just to have the dude who picked up hang up on me the second I ask for the item. Unprofessional and will be taking my business elsewhere. read more

Just wanted to share my positive experience that I had at PRSTG. I didn't know they buy/sell/trade until my bro told me to check out an Instagram link of some Nike React Element 87s I've been wanting for a decent price. I apologize, I forgot the guys name at the cashier when I first visited but he was super helpful and even held the shoes for me to pick up my Utility Yeezys to get a quote for a trade. Came back an hour later, he inspected the shoes and voila, came up on my new pair of shoes and a little extra. The guys over here are reasonable and knowledgeable of the shoes and gear they got. I would recommend them anytime someone mentions they're looking for some dope gear, choice! Oh yeah and shout out to Juan's Barbershop next door, wicked cuts! read more

Knocka, Dae, Matt, & all the other staff members are super friendly and willing to go out their way to help. Knocka has help me countless times to find shoes that I've searched all over for. I've seen Dae help someone would was physically unable to put on shoes put them on and lace them up for the guy, truly a great group of guys over at PRSTG. If you're in the area make sure you stop by read more

I went to prstg and so has some of my friends, they got no good customer service, alot of good stuff, sometimes they have deals, but the customer service is not there at all! Makes you want to get in and get the he'll out read more

The reason why I am giving them one star is because I am not satisfied with my shoes that I bought from them, when I got home and opened them and unwrapped the to put them on, they had hairs all over them hairs were stuck on the shoe laces and that is every hard to clean I was expecting some nice clean shoes to wear but they were very dirty. Aren't they wrapped up for a reason so that they won't get dirty ? If you guys are wondering what type of shoes were they, they are Nike Foamposite, those of you know how they look, they had hairs all over them and were very difficult to clean. For people that plan to shop there for some shoes, Check them before you buy them make sure they don't have anything on there like hairs for example read more

Dont go here. Go somewhere else for sneaker needs. I walked in and no on even said Hello and Customer service is shit. They only care about they money. They dont care about the shoe game or what it stands for brought in some shoes to sell and tried to give me 40 for my jays. They lowball to the max and they trynna just quick sell everything. They have a physical shop that is basically always closed and phone orders are flawed because lines are always busy prolly because its just one cellphone/telephone they use to take orders. Basically youd be wasting your time if you go here because youll be disappointed. You cant even go here to buy the shoes you want because they'll sell it over the phone before you even get there. Their system is based around them makin money. Just close your shop and be an online store read more

Walked in didn't get a greet or How may I help you. Simple, walked back into my car and drove off to Sole Supremacy. Ridiculous service.

2 out of the 3 times I came here it was closed, even though they said online that it would be open. When I finally was able to come by and have them look at my shoes they hella low balled me and I didn't appreciate the attitude from the guys who worked there. Just seems like they aren't very interested in helping the customers/sellers or making a good name for themselves. Normally I love supporting small business's but this palace is whack. Will not be back. read more

Poor customer service. They told me they would hold shoes for me didn't give me a time to pick them up or how long they would hold them just said they would be able to hold them and when I arrived from San Francisco they told me they had sold them. It's a very small shop with a barber shop in the back. No room to try shoes on comfortably (some shoes fit different yes I want to try them on). The only reason I am giving them 2 stars is because they do have some exclusive shoes for sneaker heads. Don't be surprised when you walk in all of the shoes on display are shrink wrapped. If your lucky they will hold them for you like they say and not sale them before you get there. read more

Bought a pair of royal 1s from the place for a cheap price. I didn't have enough money so the owner gave me the pair for how much I had. Great customer service and will come again. read more

If you are looking to buy or even sell your Jordan's then I recommend coming to this place. I first emailed them and told them exactly what shoes I wanted to sell and they gave me quotes on how much they would purchase them for. I went there the week after and showed them all my shoes and they gave me a good deal for all 5 pairs of shoes and paying me in cash. Very fast and friendly service. read more

Glad to have this spot on the island. They offered me a fair price for the kicks I sold them to the point that I wasn't even mad when I saw the prices they were selling them for. Calling in to get the specials can be a little tough but that's cause they're specials. Love the fact I can pick em up after work (unless there's a Warrior game). As far as the customer service they remembered me after stopping by a few times. read more

The PRSTG fam has great customer service with a wide range of kicks at a good price. Always well stocked with the latest. If you ever need a new pair or need to try and get rid of a pair this is the spot. Head over to PRSTG asap. read more

PRSTG - Shouts out to PRSTG - Shoe Stores Near Me - Alameda, California

Never had any hairs in my shoe like that idiot Martin, just 5 star service and legit kicks

So just yesterday I gave this place 2 stars and I really wanted to give them 1 , but all that changed today . I went in today to sell some kicks and although they only gave 150 for 3 pairs of shoes , I really wanted the cement 4s so I took the trade amount ( only 10 bucks more smh ) most places offer 20 percent more in trade but what ever . As I'm being helped I notice that there is one guy , one guy working the phones , the floor , the register , by himself now I see why the customer service lacks . This is where the 2 star comes into 5 stars , these 3 kids maybe 10 years old tops were looking at shoes and had no money . The owner goes into the back and gives each kid a pair of sneakers , after of course asking them " how are y'all grades ". Not only did this dude stop what he was doing to make these kids day , but he also told the kids " next time you better have the report cards with yuh , now go ahead and grab some cold drinks boys ". Outside these 3 kids were talking to each other so happy . You are a person we need in the community, thank you bro for making those kids days all the better read more

Came here last week to trade in my Jordan 12s for a 7.5. Joe told me to come back on Tuesday and they would have the size. So today I went back doubting they would even have the 7.5 and they did!!! I was very pleased with the service that Joe gave me! This was my first time at this store and I'll be sure to let everyone know to go here to trade Jordan's and other shoes as well as purchase!!!! read more

First time to drop in and what a chill store. Super friendly, took time to answer all my questions. Besides shoes, lots of interesting vintage T-shirts. Definitely be back, check it out. read more

Heard bout this store thru my fellow sneakerheads.Got to admit I was skeptical at first but I will be returning. The place is very small and gets crowded fast so you gotta really get their attention and be patient. The shoes where cheaper online than in store but they did honor that price. So will definitely return to cop some sneakers. read more

Great business, but nobody is usually in the store, they are usually in the back, would be great if they put a small bell on the front desk for assistance. But I just bought some jordan 6s today and the employees were cool and energetic. Lots of rare shoes and if you follow their Instagram, they have some weekly specials that are great deals. Overall they just need to add a bell for assistance, other than that, great ass sneaker store. read more

I think most y'all have had a bad experience I've gotten some retro 8's and some 2006 Penny's didn't even Pay over 200. Dollars this is the spot. and Saturday I just brought some lebron 8v2 for 65 bucks so u can't tell me this place is bad but people are going to always complain about something read more

The experience I had was great... the renovated side is much bigger and comfortable... and although busy the staff was very helpful and honest when answering my questions... even giving me other options to extract more value from my shoes.... due to them valuing my shoes at less than retail they suggested I return for store credit which I ended up doing and retaining an extra $90 value. - Was trying to sell a Red Suede Jordan 5 they offered $100 but suggested I could return for $190 Nike store credit. I listened to the suggestion and did the return.... I really appreciated the info as I don't believe many stores would make suggestions this helpful. Def has a great selection and if you want a big selection of hard to find shoes - without having to worry about authenticity go to PRSTG read more

Great amazing place with amazing reasonable prices. This place gets a lot of hits for their customer service and and lack luster buying prices on kicks. Which I think is bull if you wanna sell your shoe sell your shoe yourself its co-sign for a reason your trying to get rid of it not them, if you believe they low balling go somewhere else or sell on a third party internet site. Customer service though is by experience and the times I've come in I've been helped with and treated well. They are knowledgeable and are a bit stiff on the customer service by yelp review standards and I have to agree to an extent. But besides that an amazing place to go to to look for your sneakerhead fix need. read more

Whenever I need to cop some heat or sell my shoes. No hassle, S/O to knocka for always holding it down. #PRSTG

Terrible experience!! Brought in a pair of unworn space Jams and a worn pair of Curry's, now I do understand it's a two way street, we are both trying to make money but screwing the customer with a disgusting price is not cool, looked a shoes and were studying the space jams, then another guy ran up and said nah they aren't DS, ok? Whatever I'll listen to the offer, put the shoes away and said I can't sell these DS I'll give you 140 for both. WHAT??? No way!! I said why so low??? He said the same thing. I said no thank you all I get was see ya! Very disappointed, knocka is a very nice guy and hard worker and runs a great shop! But it's not cool that his guys where trying to screw a loyal customer who shops very frequently there. He said I can't sell them as DS (which they are) but I guarantee you that thing would be up as DS in an hour lol read more

me and my son traveled to this place after surfing online for the "olimpic7s" bottom line i will never ever have my son go back or let alone drive anyone else to this ripoff store they sold the same pair of shoes twice online and to us never shop here, spread the word no one at this place has common sence or greeting skills this place has the worst customer service i have ever had to deal with. read more

did a over the phone transaction via pay pal yesterday they said ok we will send invoice then ship shoes.Invoice was sent the got another email saying it was canceled just to look and see they sold shoes to somebody else what kind of service is that.My friend had them hold a pair of shoes for pick up same day drive all way to Alameda to find out they sold shoes not a verry good buisness if you ask me read more

i went & picked up shoes my son had ordered over the phone. everyone was very nice & helpful. they answered all my questions ( i had alot ). i'm sure i will be returning to get more shoes for my son. he really likes the selection of shoe specials they offer. read more

I am not a sneakerhead. I only know when I see a pair of shoes of like. The guys at PRSTG let you roam freely around the store and check things out, but if you have a question, they are very well informed. I wear a size 12, but the guys said that in the Jordan Retro 12s, I should get an 11.5 and they were dead on. Sure the store is small, but I guarantee you will find some of the more sought after sneakers around in this place. If you want customer service that holds your hand, go to Foot Locker. If you want to wait your turn and get an informed opinion about shoes, go to PRSTG. The guys there are great. read more

My first experience here was not so great, but everyone has their bad days. Plus they have the highest payout than ANY other shop I've emailed in the Bay Area. Went in today and sold 4 pairs. Line moved quick and staff was very welcoming. Do not hesitate to sell here OR BUY. They're daily deals always have something good for LOW! Keep it up guys! read more

Not sure why people have posted negative reviews saying that PRSTG low-balled them. I brought in about 10 pairs of shoes that I was expecting to sell via consignment, but they offered WAY more cash than I expected for them. They also do a great job of posting daily deals on their Instagram page. I'll definitely be back any time I'm in the Bay. read more

Best shoe place in town...there's a shoe out there for everybody and here is where you will find it