We were having a really hard time getting our pool ready this season and had Brett recommended to…read moreus. He came out and gave us great advice and recommendations. We thought we needed the sand in our filter switched out and instead of just jumping at a chance to make money he let us know our filter was still working as it should be and taught us a few things to help it function better. We were also interested in converting to a salt pool and he was able to do this for us pretty quickly! Would definitely highly recommend and have him back for any of our pool needs.

Brett was phenomenal! He jumped in and helped me sort out my pool issue before I destroyed all of…read moremy equipment. Very professional, helpful, patient and prompt. We all need a Brett in our lives!! Thank you.

Just about the nicest, most willing to help and talk to you about pool's company out here…read more After getting screwed over by Blue Haven, I switched over to Carolinas. They could not be happier with their people. They give you 10x more time and knowledge than they bill you for. Fair. Honest, Kind.

We have been waiting for over a year to get our salt generator installed that we paid for. Keep…read moregetting the "run around".

If you are looking for honest service, JTL Pool Services is the place to call. I received a very…read morereasonable quote and thorough explanation of what was causing issues with my swim spa. John offered alternative solutions to save me money while still achieving the same outcome. I will definitely call JTL Pool services for any future issues with my swim spa. Highly recommend!

From the owner: Dear valued customer,…read more I am a CPO-certified pool operator committed to delivering exceptional customer service through open communication and reliability. I provide a variety of services, including regular pool cleaning, chemistry adjustments, equipment repairs or replacements, pool inspections, seasonal pool opening and closing, green-to-clean treatments, and more. Whether you require weekly maintenance or repairs for your pool and spa equipment, I am here to help. Thank you for considering my services.

Excellent experience from purchase through follow-up service. I purchased a hot tub from them, and…read moreeverything was delivered and set up as expected. What really impressed me, though, was the service after the sale. About three months later, I had a filter that was extremely tight and I couldn't get it loosened. Mike, the technician, came back out to my house and took care of it for me. He was extremely helpful, professional, and made sure everything was working properly before he left. It's easy to provide good service when making a sale, but how a company treats you afterward says a lot more. Mike and the team demonstrated that they truly stand behind their products and take care of their customers long after the purchase. I really appreciate the service and would definitely recommend them to anyone looking for a hot tub or spa.

We were losing water and needed a repair. We called around for some quotes but we always end up…read moreback at Hydra. Not just because we bought our pool and hot tub from Hydra, but because they consistently have the best service. Mike, their service technician, responded quickly to our concern. He came out and was on time. Unfortunately, that morning, an animal decided to go for a swim and didn't make it out alive. Due to this, we had to reschedule and Mike made it a priority to get back over ASAP - once we shocked the pool! He came again, on time and prepared and fixed the pool. Right in time for the last day of school! Thank you Hydra - Thank you Mike

Steve & Preston are excellent to work with. We live on Hyco lake and had a hard time finding anyone…read moreto come out here and service our hot tub. Steve was prompt to respond and get us on their schedule. He and Preston were very knowledgeable and friendly and quickly diagnosed and repaired our heating element with same day service and reasonable pricing. We were even able to order a replacement hot tub cover through them. They also offered regular water testing and treatment services. Highly recommend River City Spa.

Great service and great people... highly recommend. Covers central NC and southern Virginia.read more

Our hot tub has a wiring issue and shorted fuse. Greg found this with 10 minutes and offered me…read moresame day service. Will definitely do business with again.

From the owner: Our business specializes in Fitness equipment and Hot Tub Spa Repairs. We take pride in our…read moreexcellent customer service and punctuality with handling our clients. We also consult and troubleshoot with our customers over the phone for free prior to even having our technician make a trip to ensure that everything possible was done prior to scheduling an appointment for further analysis.

Early this year we had trouble locating a local business in Florence willing to resurface our large…read moregunite pool, recoat our concrete deck and replace our water slide which would now be 29 years old. The original plaster had finally worn away in numerous spots and we began to have difficulty controlling pool chemistry and experienced a couple of green algae blooms this past spring. We expanded our search area and had a couple of pool plastering companies from the Myrtle Beach area interested, with Boswell's seeming the best equipped, including being a Pebble Tec certified installer. The business owner Anthony Boswell talked and texted often through the process. We took about 3 weeks of discussion to finalize our plan which included using Pebble Tec's Pebble Sheen in Cool Blue for the new pool surfacing and the Pebble Tec Lightscapes Renaissance in Peacock for the large amount of tiling needed. Boz and crew started work about 3 weeks after we paid our deposit. The total time from work start to completion was about 8 weeks and within our expectations. Time factors included the size of the pool (60' x 18' with an attached 24' semicircular wading area), copious amounts of tile including large lane marker tile rows and four additional tile rows on the perimeter of the large wading area steps, shorter working days for the crews due to 3 hours of travel each day, several weather delays and two weeks of grinding the old deck coating and doing small repairs prior to recoating. The crews worked hard, kept the area clean, removed all waste materials and seemed to have great attitudes. We just finished the first week of the 28 day new pool startup process to optimize the Pebble Tec curing including daily brushings and daily tweaking of the new pool chemistry. The pool results are spectacular! The Pebble Sheen surface becomes a little more colorful each day as the residual plaster dust is brushed off of the aggregates. And the Peacock glass tiles - beautifully iridescent! We are in love with our pool again! This was not an inexpensive project, particularly by selecting premium materials, but the value to us is high and we are very satisfied with the end result. Kudos to Boz and his crew!! *Updated 10/21/2025 with photos.

I would not hire Boswells Pool Plastering and Restoration again…read more We spent a significant amount of money to have our pool refinished and have dealt with problems with the plaster surface for more than two years. We paid for an additional corrective treatment, went through multiple attempts to fix the problem, and have now drained and refilled the pool three times. The problem keeps returning, and the finish is noticeably less vibrant after the corrective treatments. What has been equally disappointing is how Anthony handled the problem. He became dismissive and argumentative, brushed off our concerns, and has been difficult to get responses from. He blamed water chemistry, despite our pool being professionally maintained, but never provided a technical evaluation establishing that as the cause. After more than two years, multiple corrective attempts, additional expense and considerable inconvenience, the problem is still unresolved. Our latest request for help, sent in August, has gone unanswered. Based on our experience, we cannot recommend Boswells Pool Plastering and Restoration.

My pool was a dark, dark, green with hundreds of frogs, frog eggs, spiders and very large Alien…read moreCreatures living in it. Jamie came out, took a look, gave me a quote and it only took him 3 days to get my pool crystal clear. I couldn't be happier with the service given. I'd recommend Ellenboro Aquatics to anyone who needs servicing. JOB WELL DONE!

From the owner: Ellenboro Aquatics is here to take care of all your aquatics needs. We are cpo certified with alot…read moreexperience in hot tubs and how to maintain and repair them. We specialize in water balance and getting the best quality water your pool or hot tub has to offer.

Highly caution using this company; no amount of calls, emails or interest forms generates any…read moreresponse. They must have too much business, be extremely overloaded, or maybe out of business? If this is how they handle their front-end imagine how poor the communication must be during a project.

From the owner: M&S Pool Pros LLC is your go-to partner for comprehensive pool care in the Charlotte, NC area. With…read moreover 20 years of experience, we specialize in providing high-quality services for both residential and commercial properties, ensuring your pool is always in pristine condition for relaxation and enjoyment. Our services include routine cleaning, equipment installations, liner replacements, plumbing, equipment repair and replacement, and more.

Weekly service was prompt pool water always crystal clear. Work always done to completion. Very…read moresatisfied

Mountain View Pool n Spa are very knowledgeable on the proper care and maintenance of equipment…read more They are quick to respond and a pleasure to work with. Highly recommend!