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    Quick Solution Repair

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    2 hours

    Response rate

    100%

    Services - Quick Solution Repair

    Pool repair

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    3 years ago

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    Carolinas Pool Cleaning - We keep your pool clean!

    Carolinas Pool Cleaning

    (6 reviews)

    Plaza Midwood

    This was my first summer in my new house and I was so excited to get the pool open. I had Charles…read moreout in the winter when I moved in to make sure everything would be good to go in spring. I called the first week of April to get on their schedule early. Charles started work on Thursday 4/25. After showing up without notice very sporadically and spending most of the time sitting in a rented van in my driveway, I began calling asking for an end date for the cleaning. I wasn't seeing any progress. Ashley gave me the same story every time I called, "just a few more days" "mid next week" and now "it should be done by Monday (Memorial Day)." As you can see from photos - there was zero progress. Pool is still deep green and totally unusable. It's now been four full weeks of the runaround and I'm left scrambling to find another company that can fit me in. I missed out on memorial weekend and had to change my guests' plans. I'm several weeks behind schedule and of course they waited until everyone was booked up, so now I will have to wait several more weeks. Disappointed doesn't begin to describe it. Every time I go in my backyard and see my festering green pool, I feel sick. I wish I had started with a new company rather than trying to remain loyal to the vendors the previous home owners used. Huge mistake. And it really pisses me off coming on here and seeing recent reviews - clearly they've been working, just not with the person who booked April 3rd!

    Our pool cleaner was not working properly and Charles came out as soon as he could. He was…read moreprofessional and courteous with even helping me walk down the steep slope of our backyard to the pool equipment. I really liked how he explained to me the bad and the good news on how to problem solve our issues. I took his advice and within minutes, this company text me some options while keeping in mind I had a budget. What is better is they are going to come right back out next week and install my new cleaner. I am pretty excited to finally be done with old issues from an inherited pool. These guys understood what I needed and I finally felt like I was in good hands with servicing old pool equipment. Very fair and did not try to sell me on several things that my pool very obviously needed. Keeping these guys on my contacts in my phone.

    Hot Tub Urgent Care - An old Spa Control system

    Hot Tub Urgent Care

    (10 reviews)

    University City

    STAY AWAY!!!!!!!!!!!…read more I have also experienced the dishonesty of this guy. I gave him a check for $1,214.00 in July as a deposit for a new board and 2 pumps to repair my hot tub. He kept scheduling appointments for the repair and then making excuses why he had to reschedule. At one point he said he had Covid, so I gave him the benefit of the doubt. Another time he said he had to go out of town as his Brother had died. After about 2-3 months of this, I told him I wanted a refund as I had decided to get someone else to do the repair. After multiple calls with him I had him agree to Fedex me a "refund" check, which of coarse bounced, along with my control panel that he had taken with him. Gordon Charles Smith is a scammer! He took my money and didn't even attempt to do the work. I'm also filing a criminal complaint with the sheriff's department in Henderson County, as well as a complaint with the NC Department of Justice. He needs to be held accountable for these actions or he will keep doing it to other people. I found another guy to do the repair for me, and when I told him what had happened, and the name of the company, he said he had four other clients that were scammed by the same guy. If anyone else has been ripped off by this guy, and would like to reach out to me, we could pursue a class action lawsuit against him. I can be reached at 704-777-7301 or emailed at erickmarksman@gmail.com Eric,

    Came out two months ago gave us an estimate for a repair of $972.00 which we paid…read more despite numerous calls and texts has never returned to complete the work,and now has blocked my number!!!! Scam don't use Google Charles Gordon Smith...

    Quick Solution Repair - poolservice - Updated May 2026

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