Reasonable prices for drop-off laundry service, and the clothes smell GREAT. They are super fast,…read moretoo - I dropped off like 50 lbs. of clothes, and they had it ready the next day! The lady who works the desk is super nice and even remembers my name, even though I've only been in twice (but I guess only a few people drop off over 50 lbs. of laundry...)! They fold everything way better than I ever could, and they hang up the fancy stuff.

Its not fancy but reasonably priced and clothes get clean. A great spot to hang out while getting…read morethe horrible chore of laundry done.

perfectly fitted my bridesmaid dress that was too large in the chest, and had it done faster than i…read moreneeded

I bought a $400 leather coat in Florence Italy, and later realized it was too tight in the chest…read more Milrich did an excellent job letting it out so I could move in it. Perfect stitching, you would never be able to tell it was worked on. Thank you very much Milrich!

I had an unusual request. My husband recently had his foot and part of his calf amputated. His pant…read moreleg needs a zipper so he can open the pant leg from the bottom up. This gives him access to his prosthetic and makes it easier to get the pants on/off. I took the pants to Lee's Tailors and there were 2 women at the desk. I told them I needed a zipper in the pant leg and showed them where (inner seam). One of the women thought that was hysterically funny - not sure why. She laughed and laughed, and then went in the back. A bit disrespectful, but whatever. The other woman was nice and respectful, showed me what she would do and how much it would cost. The pants were ready 2 days later, and they're perfect. They collect payment up front, and give a ticket for picking up. They did a great job.

I came to Lee's Tailor for the first time as an adult after having my prom dress altered here as a…read moreteenager. I ordered a floor-length gown to wear to a wedding, which required hemming. I came in around 11 am on a weekday and was immediately greeted by the staff. The measurement process was quick and efficient. The staff had me pay up front and set a pick-up date, then I was on my way. I felt that the price was fair, especially having gotten similar alterations done at other tailors in the area. I told the team that I just needed the dress back within 3 weeks but they told me that it would be ready within 2-3 days! My dress was ready on the agreed-upon date and the hemming was well done on all layers. If you live near the Natick Mall and require any hemming work on your clothing, I would recommend checking out Lee's Tailor!

Owner was awfully rude when ask to stop touching my laundry. The sheets needed to be readjusted but…read moredidn't even stop to ask whose stuff. Start grabbing to separate and draggi the sheets on the floor. Seven dryers not working with five dryers stopped with clothes for more than 20 minutes. I was there most of the day nothing got fixed does nothing except getting in the way collecting her money. Been before it always nice and clean but the owner needs to have some customers service skills.

Great Place and great owner! I would be willing to bet the people who left bad reviews never made…read moreany attempt to contact the owner and let her remedy the situation. I had to contact the owner after I made a mistake and she was a pleasure to deal with and went above an beyond to help me with my mistake. The experience made me and my family loyal customers of Laundry Loft. Laundry Loft has is conveniently located next to Roche Brothers and they are open daily until 11pm which gives me more options for when I do my laundry. The Laundry Loft is bright and clean, they have plenty of machines, both standard and large capacity and the machines work well. Most or all machines accept both quarters and credit card. This is my go to laundromat and I have tried several in the Natick area but between the place itself and the owner who is responsive and focused on providing great customer service I won't go anywhere else.

The best dry cleaner in Natick. Genuinely nice people, and great for quick tailoring jobs too.read more

Always a great job - and tailoring is professional and reasonably priced. They will even pick-up…read moreand deliver to door.

They are actually amazing and deserve only 5+ stars!!! My first time using their service, they let…read moreme know that apparently my wallet was bundled up in my comforter that I was getting washed, and they immediately let me know and carefully placed it to the side before taking care of my items. They didn't just throw the comforter in, they took the time to really clean and examine the item, and when they did they found my wallet in there!! Oh and also great prices. Such prompt service and responses too. 100/10

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

The prayer shawl that I dropped off came back unacceptable. Not only were the stains still there,…read morebut new ones appeared. When I brought this to his attention, here are his answers; " It's old." (No it isn't") " I had sweat stains on it" ( that part of the shawl does not touch any place that sweats). He said he "washed it three times."Now I have other marks on my item that were not there previously. This was a horrible job and the customer service was non existent. No attempt to rectify the problem. Good luck if you use Royal Cleaners

So glad I found Royal Cleaners! I spilled red wine on my…read morenew camel colored Burberry wool blazer & was nearly in tears. I foolishly went on internet to see what to do. I poured water on the wine stain to dilute it. Then I had a big water AND a wine stain! I went on Yelp to find a good cleaners. Royal worked their magic & blazer looks new again! Fabio provided excellent customer service and bill was $11.50. I just can't recommend them enough. Thank you Royal Cleaners! (Maybe Il'll switch to white wine when I wear the fancy stuff )

I've used the laundromat in the past. It was very clean not crowded mid morning. Last night I was…read morestressing about having enough small bills for a change machine. Guess it's been a while since I've used a laundromat, they now offer debit cards as payment!! This absolutely made my day so far.

High capacity washers. Great and large enough to fit 2-3 King sized comforters or a complete set of…read moreKing bedding, including pillows, sheets, etc.

Brought beautiful Eileen Fisher top with 4 little spots at the bottom & 2 tiny thread pulls at the…read morebottom. Was assured they can fix it. During pickup same spots were present & instead of pulls I now had two holes. Promised again it would be fixed. Spots are still there, two holes turned into two inaccurate mendings. Extremely unhappy.

They did a good job hemming my dress but lied about the price 2 times . First it was 30$ over the…read morephone then it was 45$ in person then when I picked up it was 65$ . I'm sick of being overcharged and lied to. Will never come back .

used to be great. card swipers no longer work and no signs to indicate. its frustrating to get all…read morelaundry into machine only to discover you cant pay by card and didnt bring cash to get coins :-/

would give 0 stars if I could. they closed earlier than what was stated online and on posted on the…read moredoor. we made it 15 minutes before closing and it was locked lights turned off with our clothes still inside. pretty sure the owner saw us and drove off. what a horrible way to run a business.