Hmm. It's a healthy food place. I get it. Kind of bland. Kind of expensive. The service was sub par. My brother's salad was not brought out with the rest of the meals. In fact, we had to ask where it was. It took about 45 minutes for him to get his food. Almost all of the other meals were missing parts of the food. Not great. Also, full of gym rats. read more

Had heard mixed reviews so we decided to try a new place. Husband had chicken Caesar wrap...as his stomach doesn't do well with anything crazy spicy this was a good choice for him. It was a hearty enough size for him, was flavorful without being too zesty, and had a side of mixed fruit with pineapple and melon. I had a bowl with bison and veggies - " the General " I believe - and it, too, was flavorful. I had it with the cauliflower rice as a lower carb option. It was on the smaller side ( my husband's reaction: " that's kinda SMALL isn't it? For the price?" ) but it was filling enough for me for a light lunch; however, a person with a more hearty appetite may be left wanting more. There were two people working behind the counter. Younger girl seemed as though it was perhaps her first job, with limited people skills. The other woman was very helpful....making suggestions on menu items... and enthusiastic ( she was probably the manager of owner). Overall I enjoyed the meal but it would not be my absolute first choice...as it is a bit on the spendy side for what you get. Still a good option for health conscious folks. read more

It's truly hit or miss with this location. Some days a bowl is great and others the exact same bowl has an awful cut of meat that is way over cooked. read more

If I could give no stars I would. Called in an order and they "put it down" gave me a wait time too and when I came in to pick up they didn't even have the order. Service is AWFUL. Especially for high prices. I get it, it's healthy but like.... can you at least pretend to like your job??? Also, trash on the ground, trash cans super full. Like.... read more

Can't give enough stars! We've been coming to this place since it opened. People who complain that it's a little too pricey aren't taking into account the menu and why people go there. It's really clean eating and really delicious! I love the breakfasts, the smoothies, the bowls, the burgers...everything is good! I'm not a gym rat and I love to eat there. Also, perfect for people who count macros because they give you the nutritional information on the menu. Customer service is great. You just order your food at the counter and find your own seat. I could eat there everyday! If you are even a little health conscious, you'll love this place! read more

Definitely for the health conscious person. Burrito wraps are delicious, but very pricy as it does come with a small cup of fruit. Fruit was soggy as though it had been in refrigerator too long and taste less. My friend ordered pancakes as they did look delicious, but were literally like pieces of rubber with again no taste. Did not like once again you go to counter to order food and given a number when food is served. For the prices not to have full service is unexceptionable. There are really no drinks some green tea or water. Coffee is expensive expresso at $4 and $6 dollars a cup or smoothies $8 and $10 dollars. So if you wanted one burrito wrap and smoothie you are looking for one person $22.00. When my friend told counter person about pancakes all she said was "I am sorry", and did not offer to suggest something else. My friend then ordered burrito wrap for $12.00 so she could eat with our group. She ended up paying $11.00 for pancakes and $12.00 for burrito wrap. Breakfast was literally ridiculous. This place is not customer service oriented in taking care of the customer. I did see a great deal of people coming or going from gym next door pop in for smoothies to which most people in our group that tried them said the were good. Not kid friendly as nothing on the menu would be tasteful for kids and to pricy. Environment is not warm and friendly and appears to be run down and not well kept. I would say tried it once probably not again. Good Luck. read more

We will not be back to this location!! We left the gym at 7:30 pm and did not get our TWO protein shakes until a little after 8:30 pm. It took 30 minutes just to get to the register, with ONE person in front of us and another 30 minutes to get out shakes. The girls, Hannah and Ana, were disrespectful, rude, snotty, and careless. The attitude we received from these girls was UNREAL! I tried speaking to the manager, Josh, and he was absolutely NO HELP!! The food and shakes are delicious and if they had better service I wouldn't mind paying their outrageous prices but these girls is what is wrong with society! read more

Place was clean and nice but the cashier was nice but not welcoming. I ordered the bbq turkey burger.My burger was burnt, the mushrooms and not sure what other veggies came in it but they were all burned. The cooking staff were extremely loud, cursing and laughing. I definitely understand giving the youth an opportunity in the workforce but some restaurant etiquette training is definitely needed. read more

The food here was really delicious, but the main issue I had was with the employees. Me and my friend walked in and no one greeted us. The guy at the front was very rude and short. Employees need to be given a few tips on customer service. read more

I was happy when I found a place that did acai and I got a coconut acai bowl and expected it to be thick but was super runny and the second time I came back and asked for it to be thickened and when I got it, it was even more runny and the bowl wasn't even filled up all the way for $10 I don't think its worth it and I used to work at a similar place that did acai bowls too, so I kinda expected more but was disappointed read more

The food is good, even very good... But the $16 price tag and 45 minute wait for a simple protein bowl was enough to make me search elsewhere. read more

Clean, fresh and simple. The way you would eat if you had time to prepare every meal. So glad that I was introduced to this gem!

Awesome. Love it! Visiting Pheonix for work. Great fresh high protein foods. I'm gluten intolerant and they have that covered too. Did I say I love it? read more

Horrible customer service. They screwed up my food I called and got a maybe someone will refund you if you take a picture of the incorrect food which I was happy to do no one called me back like they said. I also emailed the location and got no response since none of the managers would talk to me or call me back. I would not recommend this place if they are not even willing to correct their mistakes read more

I have been coming here about 3-4 times a week over the past 2-3 weeks. I'll start off by saying the food is great and so are the prices. I have no complaints there, but in the past couple weeks they have messed up my order 5 times. They have forgot my rice 3 times, despite it being on my receipt. They have also forgot my sauce twice. Not a big big deal, but when I only have 30 for lunch, I don't want to have to get up and ask or wait for it to be corrected. read more

Over the past few months the smoothies have not been consistent. There seems adequate staffing, but the wait was still long and the employees were confused. When I finally got the smoothie, it was almost the consistency of a slushy with too much ice. Hopefully this place sorts out their training soon. read more

I give no stars to this horrible place. My husband and I walked in to get some breakfast and I saw a huge bug inside on the wall where I was standing. I told the girl at the counter. First she ignored me with no response. Then two minutes later, she goes to another employee points at it, and they both start laughing. They did absolutely nothing about it so we left. I think that's so disgusting of them not to do anything and unprofessional that they were pointing and laughing at it right in front of us being extremely disrespectful. The bug could have ended up in someone's food. I will never step foot into this restaurant again. I will make sure to tell everyone I know what happened today. read more

Loved the options. There are very few places like this to pick from on the east side. Food was tasty, staff was attentive, quality was outstanding. read more

It's a great concept, and I really appreciated that the food options came with calorie and macro counts, and that the product is probably very clean. No KAFO Meat I assume. But I won't eat there again, because they forgot one thing - flavor. Every person in my party had consult their food to try and make it taste better including the quesadilla. read more

Good healthy food, clean, and good customer service. Bathrooms and changing tables were also clean.

One of the best burgers and the best bowl my fiancée had ever had! Definitely recommend this place, just be prepared for a hit to the wallet as prices are high. read more

I've been here a couple times and I have loved the food, that LR steak burrito is to die for. I love the menu and how it gives the macros of everything it's so helpful when I count my calories! The service here is great, everytime i go in its the same employee, I think her name is Summer and she works so hard. I can see her running food, making shakes, and taking orders in the most positive attitude. Even when there's a huge dinner rush she still manages to make my green beast perfect! It's unfortunate she doesn't have other coworkers with her because it seems she has to do everything and I'm sure it'd be a lot more efficient with multiple baristas. The manger continues to be on her phone and go into the back while a line is to the door,however, Summer maintains to provide great service still! i'm extremely impressed with the menu options and the great employee. I can't wait to return with my family!! read more

Food is sooo good I bring all my friends and family here when they visit but this review is to give props to summer I didn't realize I called an order 5 minutes before close I hate being that guy but she was so upbeat and positive very welcoming great employee read more

Let me start off by saying this is not fast food.If you are in a hurry order online first. I ordered a BBQ Bison wrap, it was $11.99, it comes with a fruit bowl as well. It was absolutely amazing! I'm truly in love with this place! The BBQ wrap was so tasty. The tortilla had a toasted crunch to it. The fruit salad was fresh and tasted great. I have read a few reviews saying they think it's over priced. The value is truly in the healthy ingredients. If you want a $5 meal that's not this place. I will definitely be returning. read more

Live in North Phoenix and found this place on the east side. Great vegan options for my gf. Had the pb and j pancakes and power wrap. So good. read more

This was our first time trying PH as I have seen it in Scottsdale but never actually stopped in. I ordered the PH burger and my husband ordered the chicken ceasar wrap. I was suprised at how much my husband liked the wrap. He is usually really picky (getting him to eat healthier options out is a hassle). We will definitley be back. read more

Really good food! I had specific Macro goals the day I went and she was able to walk me through the whole menu quickly, making it easy for me to narrow down what I wanted. Very clean restaurant, friendly staff all the way around, owner was in clearing plates and delivering food...making conversation with each table. Will definitely be back soon! Great job all! read more

The food here is really tasty but the smoothies are subpar for how much you're paying. I've tried almost all of them and there's not much flavor, kind of tastes watered down and I think they put too much protein powder bc I only taste vanilla in all of them. If they made them with more of the additional ingredients like almond butter spinach strawberries etc they would taste a lot better! read more

Not really impressed. Way over priced and food was below average. Cup of fruit was like 5 pieces. Seating was uncomfortable. Aluminum chairs. read more

this place is absolutely chilllll! i ordered the Greek yogurt bowl and it was quick service and the fruits were fresh, ripe, and ready to go. the location is on point just in case you want to go workout next door at the nearby gym. They also offered free wi fi so i was able to work as i enjoyed my tasty meal! Highly recommend! read more

8:30 Sunday morning, pretty empty place and the music was just a bit too loud. I'm sure the music is meant to energize you. Ordered a Titan shot and the PH Loaded Pancakes with all the fruit. Service was very quick and the food was fresh. The Titan shot was spicy and interesting - I wouldn't order again because of the price. But I think if you're on the edge of a cold, the Titan shot would scare it away. :) The pancakes were perfect. I am not usually a restaurant pancake person - most are too heavy, doughy, or worse. These were perfect. And actually, they looked fake - better than the pictures and they tasted better than they looked. Definitely going back to try more on the menu. Or maybe I'll just stick with those pancakes... read more

We enjoy this place and come often but we've tried to order Togo food 20 minutes before close and they denied us. Another instance we were here 40 minutes before close and most the chairs were up as if they were already closed. It just made us feel rushed and not as welcomed. read more

The food was okay (kinda bland), the service was fine but nothing special. The place was clean. The one noticeable trait of this place is that it seemed a little cliquey amongst the workers and somewhat either unprofessional or inexperienced in their demeanor towards guests. I'd definitely come back, try something different and hopefully amend my review with something more positive! read more

Put in an order for meal prep pick up online. The website would not accept payment. When I called to ask to place my order over the phone I was told "no we don't do that" I asked for an exception because of the technical error for the website. I was then told "ok I will for this one time but know we don't do that" Placed my order to be ready at 12:30pm the following day. I ordered 12 meals. When I went to pick up....only 8 were ready. When I notified of the mistake they then handed my order back to me with only 10. When I notified them again the girl behind the counter and juice bar rolled her eyes. It is not over and hour and half passed my appointment time and they are still trying to prepare my food. I thought this would be a great place for me to have my meals made for me but it's clear they are under staffed, unprepared, unorganized and customer service is lacking tremendously. There was no offer for a refund not even an an apology from anyone on staff. When I asked for a manager she said there wasn't one. I'll be taking my weekly $130 order elsewhere. read more

I absolutely LOVE this place!! I've gone several times and have tried a few different things on the menu (although I keep going back to the pancakes because, well....PANCAKES! The Chocolate Monster are my favorites) The staff is super friendly and helpful and the place is always clean. Plus, the portions allow me TWO meals for the price of one. I am also in the process of using them for meal preps as I'm able to customize meals for my macros and the cost is super affordable. I would highly recommend Protein House. It's clean eating that's delicious too! read more

My husband, 2 year old, and I LOVE this place! The menu is easy to read with macros listed. The pancakes are to die for. The breakfast sandwich is super filling. The pb shake we had was just the right amount of sweet. My 2 year old had chicken and sweet potato. The cashier girl was super helpful in finding a side option so we didn't have to pay for a full meal for our kid who clearly can't eat that much! They also offer meal prep options where you can pick up anytime you want. The customer service was amazing and the restrooms were clean- which to me is some of the most important things businesses need!! read more

I ordered the plant power bowl with no red peppers and no red onions. I received a bowl with red peppers and no tofu, which the bowl includes tofu. I pointed this out to the cashier and she said she'd sworn she saw tofu in it before giving it to me and said she'd ask the manager about it. She comes back saying they're out of tofu and that's why there is none in my bowl. If you're out of a protein then don't just give me a protein-empty bowl. The best thing to do is ask the customer if they'd like a substitution for the lack of tofu. Don't just give me the bowl in hopes of I not noticing or saying anything about the missing protein that I paid for. Also, I have a dietary restriction to peppers and luckily I spotted them before consumption. If I ask for a specific ingredient not to be in my food, then the cooks should know there is a taste for health reason. Clearly this establishment either has workers who do not care or are inexperienced with average customer service. read more

Great healthy food options, too bad they open at 8am. It would be a great place to start your day with some good breakfast food. But if you have an actual job no dice. I guess I'll go get something else like jack n the box. Have fun sleeping in snowflakes. read more

I want to love Protein House. Food is fresh and simple, and it's great for a healthy dinner when you don't want to think too hard. Unfortunately, the folks who work there don't always seem to want to think too hard, either. Every single time we've been there, they've messed up our order. Every. Single. Time. Left items out. Added unasked for items. Can I say it again? Every. Single. Time. During today's visit, we made sure to be very specific about the order and have it read back. They still got it wrong. Even so, we decided to suck it up and not ask them to remake it, but we did ask for an extra side of sauce. You'd think that after the hassle, they'd just throw that in. Nope. Charged us a dollar, and brought out a half-full side of sauce. I don't mind paying extra, but the service here is just atrocious. Need better management, better training, better employees, maybe all three. Not sure we'll be back. read more

I've been here multiple times and had nothing but awful service. Today when i was there none of the cooks had gloves on and no one had a hair net on either. The employees were eating and drinking behind the register. After waiting 20 minuets for one protein shake the employees were playing with each other's hair in the kitchen. I'm completely disgusted. read more