I've now had the opportunity to work with Artemio from Aquamess twice, most recently during a water…read moreleakage emergency. Despite the late hour, he responded promptly and came out to assess the situation, helping us get our water back up and running quickly. What stands out most is his honesty and transparency. Artemio goes above and beyond what you would expect from a standard assessment--he takes the time to clearly explain the issue and walks you through your options. Even when the work may fall outside his scope, he is willing to offer helpful recommendations and point you in the right direction. His professionalism, responsiveness, and genuine willingness to help make him someone I would confidently recommend to others in need of reliable service.

We had Aquamess Restoration evaluate our property in University Place where my daughter and family…read moreis living. They were wonderful to work with, responsive, honest and diligent from scheduling to actual evaluation. Unfortunately, the work needed on the attic (mold remediation, ventilation issues, removing/installing insulation, needing a new roof or extensive roof repairs) was more economically feasible hiring an insulation company and roofing company. We really appreciated Artemio's honest assessment and advice. They are a trustworthy company and do not operate by taking on any job solely to make money. They want what's best for potential customers and customers!

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

Matthew must be one of the most honest people in this business. I asked him to assess a situation…read morewhere we had a toilet overflow that leaked onto the lower floor. He did not try to upsell and seemed very transparent in his assessment. A few other water companies had pressured us to start an insurance claim there and then, saying the work would be more than our $5k deductible. Matthew told us that the water was very small and could be dried out with some DIY strategies. He then also looked at another issue we had and provided honest unbiased information about plumbers and contractors. He also provided a lot of small tips to prevent moisture and leaks in the future. I recommend Matthew as your first call and will definitely seek him out for future water damage needs.

Paul and the crew at Ace Flood Response could not come more highly recommended. We had a…read moresignificant flood that impacted 80% of our home. The team was quick to respond to mitigate the water damage and they have been terrific through the restoration project. Do yourself a favor and call Paul and Ace Flood Response, first!

If you have any kind of water damage problem, do yourself a favor and hire this company!!!! Paul…read moreand his crew have been nothing short of a miracle! They are very communicative, quick to respond and have facilitated every part of this process, except the plumbing replacement. This included insulation being removed and replaced along with the vapor/water barrier, drying out of the floor after the damage extent was verified... working with Great Floors to skillfully install our new carpet... moving ALL of the furniture out and back after renting a pod for storage! Absolutely amazing job working hand in hand with our fabulous insurance company Farmers!!! Thank you all SOOO much!!!! Ace Flood Response are aces in our book!!!!

I contacted the company due to toilet issues and they sent out Scott Thomas service technician on…read moreMonday the 16th and he advised us of what the problem might be and what he recommended to solve the issue he was not high pressure and we agreed to what needed done he said he could be out on the 3-18-26 he was here as he said he would and went right to work and let us know what was being done he was very very pleasant and respectful of our home and us and completed the job and told us to call if we had any further questions he gave me his card just a very good experience and that helps when you are having to put out so much money to get things fixed that have to be done. Denise W.

Planned to not only do the extension, but the pressure testing as well. Chris really knew his stuff…read moreand was very professional.

I went down in my crawlspace to investigate a rodent problem and found some sections of missing and…read moredamaged vapor barrier as well as some white mold. I hired H2O Away to remedy the situation. They sent some guys out. I checked the crawlspace afterwards and the work wasn't completed. After some back and forth they sent a different crew out. They also put a dehumidifier down there as agreed. Unfortunately the dehumidifier was pointless as the work still wasn't completed and the mold wasn't remedied. The original person I spoke to ghosted me but I found someone else to talk to. They offered to come out and try a third time but we agreed instead to terminate our business relationship and pay a discounted amount. I get that paying for staff and equipment costs money, but in the end I still paid about $2k for services that had approximately $0 value to me as I still needed to do the work myself. A contractor friend of mine said to be really careful about who you get to work in your crawlspace. Companies that work down there get the lowest paid, least qualified guys to do those undesirable jobs. As at my house, they often don't actually complete the work because most homeowners won't go down there to verify it was actually done. I am inclined to agree. I would guess that many of the positive reviews are from people who trusted that the work was done rather than verifying it themselves. The picture is from after their second visit. Stay way from H2O Away.

I called H20 Away when a pipe burst in my house. I didn't know what to do, so my insurance…read morerecommended I reach out to them. They did come really quickly, but all they did when they got there was mark what was wet. It was odd. This happened right before we went on vacation, and luckily they said they would be able to take care of it in the week we were out of town. In my mind- take care of it meant get everything fixed, I was so wrong. The day we were flying home, an HVAC guy we had never met or been in contact with called to say he could not install our heat because our house was such a mess. I was shocked and called H20 Away to see what had happened. Our coordinator was not in contact with the people who were at our house and had no idea. We ended up coming home from our trip to no heat, no water, and a house that looked like it had been torn up by animals. We had NO idea they were going to remove our shower, all of our cabinets and countertops, our stove, and our HVAC. This was all done without our knowledge. Our coordinator and scheduler never really knew what was happening inside the house, which was super challenging. The project took about a month, with barely any progress happening on each visit. We also had a different HVAC guy show up at 9:30 PM on a Tuesday. I called H20 away to ask about it and they said they gave him our door code and figured we wouldn't be home. WTF? This scared us. I was grateful they worked with our insurance directly, but they really misled us in terms of the scope of work, how long it would take, the quality of the work, etc. Our house is completely torn up. The contractor they recommended we work with to fix it has 2 stars on Yelp, so I will just be cutting contact with them going forward since our insurance has already paid them out (for an OBSCENE amount based on the work they did). The people are nice and they came over quickly, but the work itself as well as the communication and schedule was super disappointing.

so grateful for the work they did! They put in a sump pump under my house and while they were…read morethere, they closed out rodents and took out dirty insulation and added replacement.

Our family was impacted greatly by mold in a previous house. In this house we just found a leak…read more After having the leak repaired we had Clean Green come to tend to and mold residue. They came quickly and did a good job. I now feel safe in our house again. Thank you.

This company came to my work and trimmed branches from our tree. Once trimmed, one of the workers…read moreproceeded to then drag the branches across the front of my car and dropped a branch of the hood of my car leaving scratches and a small ding in my hood. When I confronted the workers, I was told to contact their office, which I did. The desk person took my info and reached out to The "foreman" who called me back the next day and got all the info and was going to have a talk with the employee who did it. The foreman said he would have the owner call me to make things right. It has been over a month and I have called and emailed multiple times and have received no further communication from the company. Do not do business with them as they probably will do the same to you and will ignore you once they damage your property.

Do not use this company. Earlier this Spring, we payed them $500 to prune our apple tree so it…read morewould be healthy this summer. They showed up and cut some branches, took their money and left. Our tree has never been more unhealthy. After calling(their number seems to be disconnected?), emails, and text messages have gone unanswered, I have to say that their business is completely unprofessional. If you need tree care, PLEASE look elsewhere.

In the Tacoma, Olympia area, for disaster restoration services from water damage in your home, I…read morerecommend Delta Disaster Services. I called to make an appoint to have one of the Delta members, onsite at our home to evaluate the extent of, and provide a recovery plan solution to the water damage caused by bad angle stops on the sink in one of our bathrooms. Team 1 Emergency Service Technician, Kwabena (Kwab) Opare was onsite about 2 hours after the call. With 16 years in the field of disaster restoration, Kwab's professionalism, expertise and quality of his work during the initial meeting provided detailed assessment of the damage, along with information on the scope of the repairs. He is accommodating and available to address questions. Delta Disaster Services uses the most advanced cleaning methods and state-of-the-art disaster mitigation and remediation equipment. Kwab works with the plumber under contract to repair the damages, insurance adjuster, and other contractors to help get our home back to normal.

From the owner: We're Olympia's full-service property damage restoration experts. Our local team of damage…read morerestoration specialists is available 24/7/365 to handle all of your water and property damage emergencies. From water damage, mold damage, and fire and smoke damage, to sewage cleanup and professional deep cleaning and sanitizing services, we can take care of it all. We're dedicated to providing top-quality property restoration and unmatched customer service for residential and commercial customers in Olympia and surrounding areas.

Amazing. Super friendly and knowledgeable staff, very fast, communication was transparent and kept…read moreme up to date on what was being done. If you need mold remediation, these are your guys and thisbis your one call to make. Johnathan was amazing. Thank you Jason and team! Job well done.

24/7 Flood and Fire was quick to be onsite and resolve the issue. Everyone involved in the cleanup…read morewas efficient, professional and punctual. I recommend calling 24/7 for help if you are ever in a situation requiring mitigation and clean-up from water or fire damage.

I hired Blue Ribbon back in July when I needed a basic carpet cleaning before moving in. Bob was…read morequick to answer all my questions prior to booking their service and gave me a quote that was the best out of all the other businesses I contacted. Their guy, I think his name was Jim, came out on time and did a great job! Highly recommend and will hire them again in the future if needed.

Gary came on time, did a great job, was very efficient. They were less expensive than some of the…read moreother places, but I do not feel I did not get a good quality clean. I will use them again