I love this place. Courteous. Responsive. Small. Gave great attention to detail. Honest…read more Efficient. They even completely detailed my car before returning it to me.

First of all, I never imagined myself being excited about a body shop, since I associate them with…read moreaccidents, but Auto Precision has changed that. We had an unlucky year with multiple accidents and I'd been dragging my feet on dealing with insurance to get things taken care of. My wife found Auto Precision based on the reviews, and I'm so glad she did. It was a totally different experience to any repair shop we've used over our many years of car ownership. Both Anatoly and Andrei talked us through things (Andrei the insurance side and Anatoly the car side). They worked directly with our insurance, kept us updated the whole time, kept meticulous computerized records and helped us make sense of what was what with our insurance (including that we had an outstanding check owed to us that we should get re-issued from the insurance company). They took what was a stressful and confusing situation and made it feel straightforward and logical. Most importantly, our Jeep looks beautiful. We had some old scratches from bushes and parking lots and sticky remainders of ill-advised packing tape, and they took care of those things as a little extra with no charge or even mention of them until I brought it up to thank them. They detailed the car, and it felt new despite our multiple kids & dog. They have been in business for 40 years, and it is clear why. Don't let the tiny side street location fool you-I highly recommend them and would go back to them for anything they would take care of.

fantastic shop! professional, explanation of everything without my even asking, handled insurance…read moreand rental car dealings so easily. and best of all, they worked so quickly and did such great job that my car looked better than when I first bought it! And it's true - they washed it inside and out! Five stars*****

One of the best service experiences I have had at any type of business. They not only took care of…read morethe car but handled everything with my insurance company and even the rental car company. I barely had to do anything. Communication while the work was going on was just right -- not too much and not too little, and always friendly. And when I got the care back, it was thoroughly cleaned inside and out -- looked way better than when I dropped it off. Very impressed!

I had a great experience with Hynes Collision Center in Belmont. I dealt with Vincent and he was…read morevery professional and answered all my questions with professionalism and kindness. I picked up my car a few weeks ago and I couldn't be happier with their work. I highly recommend Hynes Collision Center. Kristine

A collision center is not where one ever wishes to find themselves; but there are exceptions to…read moreevery rule. All interactions here were positive. Efficient, knowledgeable and courteous staff - Clean and comfortable environment - Plus my car now shines like new inside and out. Gratitude is what I feel for this quality operation with a special nod to Vincent who kept a smile on my face for the duration.

Someone hit my car and drove away a while ago, and while it is never a good time for a rental car,…read moreI finally coordinated the repair and rental car after exhausting conversations with my awful insurance company. The easiest part was knowing that I would return to O'Reilly's for the work to be done, and did not even think of going anywhere else. Supply chain delays have really slowed things down for them, but Dustin kept me in the loop of everything that was happening and when I finally did pick up my car, my 14 year old Volvo looked fabulous.... and was sparkling clean inside AND out! They have always been busy, but they do have more cars in progress now due to the situation of getting parts in (as well as people keeping their cars for longer than in the past); be patient, and you will see the miracles performed on your car!

A+ experience. Owner Bernie is very professional, responsive, honest and reputable. Everything was…read moredone on time and omitted things were corrected right away. Will definitely use again. Highly recommended

Stay Away! I had…read morebeen a LOYAL customer for over 23 years and I don't know if the lack of customer service is a result of Mike's kids and his friends taking over the business, but I will say that nobody has EVERY treated me with such DISRESPECT as the owner, Mike--again, whom I've known for over 20 years as a customer. I drove over 2 hours today to get a hub cap replaced after it had fallen off after a $525 brake job a month prior. Long story short, he (Mike, the owner) literally grabbed his desk to protect himself from LUNGING at me and said loudly "You're a HORRIBLE person!" He shouted this and his eyes bulged after I called him a day prior to make sure it was okay for me to stop by for the replacement hub cap. I had to pull over and talk to a friend to figure out the next steps after this VERBAL ASSAULT. I'm SERIOUS, when I said he lunged at me and said the aforementioned comment with sheer hatred. I had NEVER IN MY LIFE been treated like this and I'm biting my tongue and still thinking about taking legal action for his BLATANT DISRESPECT! We all have "bad days", but you should never LASH OUT at a customer of 23 years. I will be sure to spread the word about the downfall of this once reputable organization.

Got an oil change and it was easy. Unlike their competitors. And half the price as valvoline.read more

I got 3 quotes from different shops after my truck got sideswiped and Webster offered a better…read moreprice than any 3, fixed components the other two places said they couldn't, and ultimately saved me a ton of money while getting the job done the next day in a couple of hours and overall having friendly service. I highly recommend them for any body work!

Great service and care with my car. This was a no-stress experience. Adam was extremely pleasant…read more My car came back sparkling clean and I could not tell where the damage had been. I had been recommended here from a friend who had had body work done twice there, and now I'm another happy customer.

Absolutely amazing body shop. They took care of me from day one and kept me closely updated…read morethroughout the entire repair process. The team did a fantastic job fixing my car and it looks as good as new. I can't even tell it was ever damaged. I'll definitely be going to Coach & Carriage for all my future body work and will gladly recommend them to my friends and family. Thank you!

I stopped by because one of my bumpers is was "unhinged" after getting too close to a snowdrift…read more John is was incredibly helpful popping the bumper back in place and replacing some missing clips! He didn't charge me anything and I have already told several people about this! His customer service was an amazing contrast to what you get anywhere these days! Thank you so very much for your kindness! You made my day!

I was in a fender bender where I needed to get some body work down. They checked in my car and…read morespoke with the insurance company. They billed the insurance company so I did not have to deal with them after initially filing my claim. afterwards, the car looked brand new, like it was right out of the showroom. We had identified the area where the car needed work and afterwards, it was good as new. I would return if I needed any work done on my car.

Unfortunate things happen and the only place that I will go it is Clay Autobody , now Precision…read more Autobody on 444 Watertown street in Newton. This is The Best of the Best Bodyshops in US. The People here have a passion to do what they're doing , fixing cars damaged in accidents. My Special appreciation to Sergio , Mark and Doug For handling repairs on my 2023 Honda pilot like it was their own car. They are second to none In this tough business. Hats off for you. You are the Best of the Best of the Best. Alex