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ProSource of Seattle

3.8 (12 reviews)
Closed • 8:00 am - 5:00 pm

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Riccon Construction

Riccon Construction

(19 reviews)

$$

My husband and I hired Riccon Construction for a major remodel on our home. They assisted with the…read moreaddition which included new foundation, complete exterior and interior reframing of the entire house and new roof. Jeff, Jon and their team were highly communicative, professional and show great workmanship. They got the work done faster than we expected and have even been very helpful when we have had questions about work that we are doing on the house ourselves. Highly recommend this company if you want quality work that will last a lifetime and experienced contractors that can get the job done at an affordable price with great lead times. Thank you, Riccon Construction!

We had two bathrooms done by Riccon. First off I should say the bathrooms came out beautifully…read more We did most of the design work ourselves, picked out pretty much everything and in the. case of the tile and vanity we ordered it and paid ourselves. Their estimate was way off, our house is older and there were a lot of things uncovered that made the estimates off by tens of thousands. We also used more expensive tiles to install, so some of those increases were on us. My real complaint was about communication and prices. On multiple things (plumbing and floor refinishing) we ended up finding our own contractor to do the job because the bids Riccon was getting were way too high. We also had to push to get additional electrical bids because the original electricians came in at a way higher price than originally planned for. There were days that people were supposed to show up and they didn't. Then days we weren't expecting people they would show up, which worked out okay since we were usually working from home given the pandemic but it was still frustrating. All in all I found Jeff to be a reasonable guy and again,. the bathrooms turned out well. I do think we paid a reasonable price for what we ended up with. I would use them again.

Floor & Decor - Tiles turned out great

Floor & Decor

(79 reviews)

I didn't use anyone to select colors but the inventory they have here made it a one stop shopping…read moreexperience. I was able to see everything in the store and order online. Returned what I didn't use without question. Super staff and service

Had an absolutely horrible experience looking for solid hardwood floors here and ended up walking…read moreout after attempting to get help for 45 minutes. Two workers in the hardwood flooring area completely ignored us the whole 45 minutes we were there. We finally flagged down a 3rd person who attempted to help us. He warned us that he had only been working there for 3 weeks and would grab somebody if we had questions he couldn't answer. But as we asked questions, it became abundantly clear that he was content with making answers up instead of getting somebody who knew what they were talking about. He initially didn't know the difference between site-finished and pre-finished hardwood floor until we described it to him. He couldn't explain how to tell which floor options had bevels between the boards and at one point claimed that a specific example floor only "looked like it had bevels because it was hanging vertically for the display" (obviously a completely wrong answer as you could see the individual boards had bevels on them). At one point, he told us that if we wanted to a site-finish floor then we could install a pre-finished board, completely strip it, and then re-finish it with the finish we wanted. I understand he was new but he never once actually went to get anyone else and confidently stood by all of his answer. He should NOT have been interacting with customers on his own as he clearly had no idea what he was talking about. And the cherry on top is that this whole conversation occurred within earshot of two other employees who never once offered their input, help, or correction. The complete lack of customer service and flooring knowledge is unacceptable and we will never be going back to this location or any other.

Andy's 5 Star Flooring - Setting up the new showroom

Andy's 5 Star Flooring

(83 reviews)

Had carpet installed replacing the original builder-grade carpet and pad in our house that we'd…read morebeen abusing over the past 10 years. I have a background in corporate vendor management specifically within trades, and a strong preference for spending money with local business. I eliminated two of the options based on a lack of response or follow-up to my inquiries, leaving two where I focused on quality of product, price, and installation. In the end, Andy's was able to provide a 15% better price for the exact same product, pad, and installation options. Installation took two days, the installers were wonderful people. Family and I couldn't be happier. I'll certainly recommend Andy's to my friends.

We went to Andy's 5 Star Flooring in Bothell due to a recommendation from a friend after a failed…read moreattempt for a quote with one of the big box stores. Our job was replacing flooring on the top floor of a split level that included removing tile in the entry and kitchen. We knew our flooring under the carpet was subpar from the carpet install 24 years prior and we expressed this to the salesman from Andy's several times. He assured us they could fix it. The measure, product choices and quote all went smoothly and we had an install date set for 1 month out in October. We started moving furniture downstairs in preparation. The day before the product delivery the sales rep from Andy's told us that it had not arrived. We were given a new install date in November but when the date arrived, same story. Now our install date was early December. The Sales Rep from Andy's apologized and added free furniture move due to the delays so we left our 4 pieces of leather furniture upstairs. Again, no product and install was set for Monday after Christmas. The initial install attempts had been scheduled for a 4 day install but this one was only for 3 and during a holiday week. On day of install, crew didn't show up until after 10am and left about 5pm. The install crew was short one person and had forgotten the tool to remove tile. Someone delivered it several hours later. Removing the tile created tons of dust. None of our furniture, countertops or appliances were covered. The installer complained constantly about our floor level and that he didn't have enough time to do a good job although the crew were very seldom here for a full 8 hours. The 3rd day they left at 4pm as it was New Year's Eve. They had to come back New Year's Day to complete the install. Bottom line we are happy with the final product result. We don't know if the problems of material delivery were in fact the product company or Andy's incompetence. We will place the problems with install on Andy's as they did not give the installers adequate time to do a good job. Especially during a holiday week. We were left with a HUGE mess to clean up with tile dust thick on our furniture, walls, appliances, kitchen, etc. Our free furniture moving for compensation was not performed. We also had to have the installer come back later to clean up glue that was smeared on the new flooring. Although the Andy's rep was communicative and easy to reach, I would not recommend Andy's.

ProSource of Seattle - flooring - Updated May 2026

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