Their price was average but the quality of workmanship was poor. I tried to get them to resolve issues I had with the installation with no success. One of the owners Bev was great at selling the project but once the project was mostly done, she did not come through for me. read more

Pacific Northwest Flooring came highly recommended to us, so when we needed a floor refinished and new carpeting,we went to the store to meet Bev and Jim. They had many carpet samples and it did not take us long to choose one. Jim wanted to come out to see the project and measure. He sent us a bid the next day, which we thought was more than fair. The carpet went in flawlessly and the floor finishing took several days but the work was perfection. it is stunning. We were very happy with their communication and follow-through, as well as the superior work. Pacific Northwest Flooring was a great find for us and a terrific local resource for all things flooring. read more

Pacific Northwest Flooring - hardwood floors in a home - Flooring Near Me - Shoreline, Washington

our experience was awesome at all stages of putt new floors in. from help with picking what to put in. They had good feedback on what to use and why. The installation was perfect. We liked them so much we came back again when our bathroom flooded. Again they were helpful picking flooring and did a great job with installation. Their floor guy did a better job putting the toilet back on then the plumber before him. polite, helpful and professional! read more

We hired Jim Ivey of Pacific Northwest Flooring, LLC to redo our century-old softwood floors. He came in with a slightly more expensive quote than the other company we talked to, but he seemed to know his stuff and we wanted our floors done right. Instead what we got was the worst patch job ever (no effort at all to stain the new wood to match the old, and no effort to lace-in and match the existing style), staples from the old carpet smashed and sanded into the floor and finished over, plaster from the walls rubbed off into our floor finish, and footprints in the brand new finish on our floors. Yes, that's right, these professional refinishers left footprints in our new floor finish. They also sanded the wood down to the nails in several places, despite this being the floor's first refinish (the wood was a full 3/4" thick when they started), so we can't ever have our floors refinished again. In exchange for all of this incompetence, Jim threatened to put a lien on my home when I refused to pay in full for a job poorly done. He's lucky he got half the money, and that was only because as a new homeowner with a lot of other projects on my hands I didn't have the time to take him to court. If you value your old wood floors, don't hire these incompetent boobs. read more

I hired Jim Ivey at Pacific Northwest Flooring to redo our Master Bathroom shower. Jim is a good guy and an effective salesman. Unfortunately, we also found him to be an incompetent general contractor and one whom consistently under-delivered on our expectations. Our specific problems included: - He cut through a copper pipe while trying to repair a wall, and tried to charge me for the repair. - The 4x4s that he installed to hold a new shower door in place were misaligned, which required us to cut a large hole in the drywall to install a new 4x4 to hold the door. - He purchased (and attempted to charge me for) new shower hardware that was not compatible with the configuration that I currently have, despite his confirmation early in the project that it would be compatible. This required us to cut yet another large hole through the wall on the opposite site of the shower control valve. In the end, I was left with one severed pipe, 2 destroyed bathroom walls, and numerous additional contractors in my house for 4 months, which is about 3.5 months longer than the project should have taken. After all of this, when I netted out all the costs I had incurred because of the repairs to Jim's poor work, Jim threatened legal action, something I found ridiculous given the number of mistakes he had made. The one positive note on the project is that his tile guy, Oleg, was very professional and detail-oriented, and we were happy with his work. I would not recommend hiring Jim for any project under any circumstances. However, if you must, I would recommend taking several precautions: - Do not pay him more than the minimum required up front; had I not done that (I put half or less down), I would have a doubly toxic cocktail for having bad work done, and be out of too much money. The way it was I was able to have Jim pay for the correction many of the mistakes he made on the job. - Do not let Jim's contractor named Wayne work on your project; he is a subcontractor called on by Jim for many things, and he could not do anything that was high quality at all, e.g. his drywall repair was uneven and the his construction of the studs behind the shower walls were not done at right angles, leaving us with a non-uniform shower. 2/6/11 update - after just 2 months of our showering being completed, the grout at the seams of wall and floor tile began to crack and we had to hire someone else to come back and repair it. It ends up that they used grout on grout at the seams, which is an obvious "no no" in this business. You should always seal the seams with caulk, especially when on top of grout! Amazing that, even though I could have called Jim to have him come back and repair this at no expense, I had such low expectations of his work that I gladly paid someone more competent $150 to repair Jim's mistakes that were borne from incompetence. read more

If you want a company that both stands by their product, has up to date products and knows their stuff then Go see PNW flooring in Lake City. Bev and Jim have installed both carpet and flooring and even sold Pittsburg paint to me. I love their products. My bamboo floors are still in good condition after 10 years. Today I got this new vinyl ( and environmentally friendly) plank flooring. The guys who put it in were extremely professional and totally skilled. They even were nice to my dog. Bev and Jim will work with your schedule and give you a fair price. They are a local company and supporting them is supporting our community. read more

Pacific Northwest Flooring - New flooring. Mannington plank. Acacia. Lovely - Flooring Near Me - Shoreline, Washington

Had a great experience with Pacific Northwest Flooring. After trying to work with a larger business on a new floor I eventually realized all the little costs and scheduling issues were making it impossible to actually ge the new floor! I stopped into Pacific Northwest Flooring on a whim and they literally had a new floor installed for me in a week! So easy to work with and the floor and trim looked amazing. read more

I was surprised to read the reviews of the other folks as I've used this company 3 times in the past, and I'm in the process of having them replace carpet in an apt that they installed about 16 years ago. Yes apt carpet and it lasted 16 years. I've had both wall to wall and tile installed and been very happy with both the service quality and speed and the product each time. Both the owner and his wife have been very proactive in getting us what we needed when we needed it and we will continue to use their services for all of our flooring needs. read more

Wow, I dodged a bullet! First and foremost if you are looking for someone who has an ounce of listening skills, Jim's NOT your man. I met with Jim on a couple of occasions and opted out of any services he promised he could provide. For starters he never followed through with anything. He never got back to us about bids, blamed it on someone else. He would say "I need to call so-and-so about whatever" and NEVER make a call. I would ask him point blank to his face what the hold-up was and he would talk round and round in circles about just about anything but what I had asked him and in the end say "well that guys not getting my business again!". His prices are higher than others I've priced, and actually bought, around town. In regards to cost at one point when I told him something was out of my price range he said he could go down X amount but that means he's going to have to take it out of his rep's pocket. He's just a terrible salesman who never takes responsibility for his own actions or lack there of. I think my favorite interaction with him was when he came to our home to give a bid on tile he went on and on about the wood floors that we currently have in our home and how he carries those and, basically, tried to sell us wood floors... buddy... we've got them already, can you get back to the tile bid! If you are looking for flooring... keep driving just a couple more blocks, you'll see a great spot on the same side of the street. read more

We have used PNW Flooring for years with carpeting in our rental houses. Bev and Jim have always been courteous and polite and we have always had great service from their installers. read more

Thanks, Yelp! I also feel like I dodged a bullet. I had Jim come over to give an estimate. He didn't listen to what I wanted done, and tried to (over)sell me something else. I'll go elsewhere, thanks. read more

I wouldn't recommend them. I hired them to tile my bath walls and floor. Their tiler, Oleg, did the job. It turned out looking good, BUT the tiler left my bathtub with thinset AND concrete grout all over the tiles, tub and down the drain. Both the tiler and Jim at PNWF said they didn't do it and never came to see it. I spent 6 hours cleaning up the mess. read more

We recently had a great experience with Pacific Northwest Flooring. We met Jim and Bev at the store, quickly narrowed down our best options for replacement flooring in our basement, got a quote and a few weeks later our floors were installed on time and on budget. The installer, Jeff, was fabulous. Consistent, a hard worker, and did great work (we installed a laminate wood floor). We were very happy with the process and are enjoying our new basement floors. read more