fantastic customer service - impeccable installation. i had a couple of minor issues come up after…read moreinstallation - 18 months later. they were right there, responsive and the issues are fixed. cannot recommend this flooring company enough. absolutely outstanding and owner vicki allen went out of her way to have the issues addressed quickly and easily. thank you to her!

From the owner: With over 22 years of experience we have learned what products work and what products do not. We…read moreonly show you high quality materials that fit your individual needs and budget. We are family owned and operated we do not have commissioned high pressure sales staff. Our highly experienced installation teams have been with us for many years. They will get your project done right, on time the first time. We have been helping families select the right flooring to fit their needs and budget for over 15 years. We also work with property managers to get their rental homes fixed up quickly for the next resident. We provide our clients with great customer service the way things used to be. Please visit our testimonials page for more details. We are proud to be in business since 2001 with over 22 years of experience! We purchase our materials directly from the manufacturers and pass the savings on to you!

John had a worked on the small upstairs patio of my home in July 2017, as part of a revamp done to…read morefix a water leakage issue. I found John to be a very sincere person, who stands by his work. He also helped advice a contractor , who I had hired, when the contractor was on the path of doing poor workmanship. John really looked out for me and made sure that the contractor did his job right, before John did his work. Thank you, John!

From the owner: The best garage floor coating, urethane deck coating, concrete coating and industrial floor coating…read moreservice in Washington. We focus on advanced commercial and residential floor coating solutions, and our floor coating system outlasts all others, making it a smart investment for protecting your garage floor, patio, deck, industrial floor or other concrete surface!

Had carpet installed replacing the original builder-grade carpet and pad in our house that we'd…read morebeen abusing over the past 10 years. I have a background in corporate vendor management specifically within trades, and a strong preference for spending money with local business. I eliminated two of the options based on a lack of response or follow-up to my inquiries, leaving two where I focused on quality of product, price, and installation. In the end, Andy's was able to provide a 15% better price for the exact same product, pad, and installation options. Installation took two days, the installers were wonderful people. Family and I couldn't be happier. I'll certainly recommend Andy's to my friends.

We went to Andy's 5 Star Flooring in Bothell due to a recommendation from a friend after a failed…read moreattempt for a quote with one of the big box stores. Our job was replacing flooring on the top floor of a split level that included removing tile in the entry and kitchen. We knew our flooring under the carpet was subpar from the carpet install 24 years prior and we expressed this to the salesman from Andy's several times. He assured us they could fix it. The measure, product choices and quote all went smoothly and we had an install date set for 1 month out in October. We started moving furniture downstairs in preparation. The day before the product delivery the sales rep from Andy's told us that it had not arrived. We were given a new install date in November but when the date arrived, same story. Now our install date was early December. The Sales Rep from Andy's apologized and added free furniture move due to the delays so we left our 4 pieces of leather furniture upstairs. Again, no product and install was set for Monday after Christmas. The initial install attempts had been scheduled for a 4 day install but this one was only for 3 and during a holiday week. On day of install, crew didn't show up until after 10am and left about 5pm. The install crew was short one person and had forgotten the tool to remove tile. Someone delivered it several hours later. Removing the tile created tons of dust. None of our furniture, countertops or appliances were covered. The installer complained constantly about our floor level and that he didn't have enough time to do a good job although the crew were very seldom here for a full 8 hours. The 3rd day they left at 4pm as it was New Year's Eve. They had to come back New Year's Day to complete the install. Bottom line we are happy with the final product result. We don't know if the problems of material delivery were in fact the product company or Andy's incompetence. We will place the problems with install on Andy's as they did not give the installers adequate time to do a good job. Especially during a holiday week. We were left with a HUGE mess to clean up with tile dust thick on our furniture, walls, appliances, kitchen, etc. Our free furniture moving for compensation was not performed. We also had to have the installer come back later to clean up glue that was smeared on the new flooring. Although the Andy's rep was communicative and easy to reach, I would not recommend Andy's.

I do not recommend Denera Mcknight who is one of the owners at JaeRoch Construction and owns…read moreRockwood Design Group (which now appears to be closed), due to a defective installation job they did in my home, as well as various representations and failure of the company to comply with state law. In February 2024, I hired Denera McKnight and Rockwood Design Group/JaeRoch Construction to replace my kitchen countertops. Within a week of installation, discoloration started appearing along the edges, especially near the stove. The discoloration has spread to every cut edge. In August, Rockwood Design Group was contacted to show the issues the countertop was having. After months of delays, in November 2024, the fabricator that Rockwood Design Group subcontracted to and the manufacturer both came to my home and inspected the problem. The manufacturer told me that it appeared the issue was caused by the fabricator using the wrong sealant. The fabricator attempted a fix that day that failed. After more delays, in June 2025, Rockwood's fabricator returned to my home and attempted another fix that also failed. Again, the manufacturer explained the issue was caused by the fabricator using the wrong sealer. Rockwood submitted a warranty claim to the manufacturer and the manufacturer denied the claim because natural stone (quartzite) is not covered by the warranty. Rockwood later admitted they had never disclosed to me that the stone they were using did not have certain warranty protection. When I inquired about insurance coverage, I discovered after researching, that Rockwood Design Group is not an active licensed contractor in Washington State and has no insurance or bond. I also discovered that Rockwood failed to comply with WA State law, which requires a contractor to provide customers with a disclosure statement prior to commencing work. I paid over $15,000 trusting I was working with a licensed, insured professional, only to be left with countertops that are incorrectly installed and permanently discolored. If you are looking for a contractor, seek out a licensed, bonded, and ethical business as Rockwood Design Group does not meet any of these standards.

From the owner: Rockwood Design Group LLC is a woman owned and operated business that specializes in Kitchen & Bath…read morerenovations. Denera's love and knowledge of home building and remodeling stems from her father's many years of owning a framing company. Our goal at Rockwood from the moment you walk into our showroom is to provide the highest quality customer service along with a beautiful and affordable finished product that you will tell all of your friends about. Focusing on quality materials made in the USA.

Exclusive Design and Construction did an amazing job repairing our home from significant tree…read moredamage this last year. They were extremely responsive in having an estimate and game plan ready for us when we needed it. Their work is impressive! We could not be happier with the job they have done in rebuilding the roof and interior of our home.

Our experience with Exclusive Design & Construction was spectacular. Jesse was our main contact,…read moreand he demonstrated professionalism and empathy. Our project involved reinstalling a kitchen range hood that was originally installed improperly. He helped us find cost-effective solutions with the least intrusive method possible. While still ensuring that the project was completed to our satisfaction. This saved us roughly a few thousand dollars based on other bids given to us that would have been more involved and required installing a new duct system . Even during the end-of-the-year holiday time, he got us early on the schedule. A huge Thank You to Jesse and and Vasilli who did the repair work. It's very hard to find a trustworthy and reliable contractor, but Exclusive Design & Construction surpassed all expectations.

Our upstairs bathroom and downstairs laundry room recently needed to be remodeled due water damage…read more Jose & crew did an AMAZING job making the bathroom look fantastic & very fancy. The new tile in the bathroom is exceptionally well done and now I won't even have grout in the future! The shower and tile for the floor was also done and looks exceptional. Jose is incredibly responsive and helpful at every step of the way explaining to us what his crew was going to do next, and checking in with us. 5/5 stars will absolutely be working with Cruz Construction & Renovation again to remodel my entire downstairs den!

Jose and his crew did a complete remodel of my unfinished basement, turning it into a beautiful…read moreextension of our living space. Understanding that I was on a tight budget, Jose helped me brainstorm ways to design the space to reduce costs while keeping quality finishes, like the beautifully tiled fireplace. He facilitated engagement of a structural engineer and architect, navigated King County' byzantine permit system, and delivered a beautiful and functional space for me family. Definitely recommend.

I am updating my review. Now that we have lived on the floors for about a year, it has become very…read moreapparent that the floors were not leveled well. The LVP is lifting in areas because there are uneven surfaces. The LVP has lifted so much, that the boards are sharp where they have popped. I contacted Modern Flooring Services and they informed me that my warranty expired in February (2 months back) and that they won't be able to help me. This isn't a warranty issue, this is an installation issue. Don't use this company as they won't make good on their mistakes. They did offer to provide an estimate to repair the work, however. UMMM. No thank you.

This company is great for all your flooring needs. Our installer Fabian is very professional and…read moreis easy to work with. When they are done a truck shows up and hauls everything away. They finished it up in two days. Worth the five stars.

Dima and his crew do top-notch work. My garage floor was transformed to a whole new level at a…read moreshort notice thanks to their quick and easy scheduling over a single phone call. They completed the job in about 5 hours, and I could not be happier with the results. Thank you again, Epoxy Bros!

Dima and his team were amazing to work with. Very clear expectations, communication and work! I had…read morea 20x20 garage and the finished product was absolutely amazing! It's such a common sense upgrade in the garage, I wish we had done it sooner! It really transformed our garage into something we could be proud of. I searched all over, and epoxy bros were definitely competitive. They also answered the phone! Several other companies I tried calling didn't answer their phones, and/or didn't return my phone calls. They also wrapped my only two garage storage pieces that could not fit elsewhere with plastic. Above and beyond. Also, one thing that sets epoxy bros from others...they use full coverage chips. We selected the greyed oak. It had blue, black, grey and brown. Although brighter than our exposed aggregate concrete driveway, it definitely looks amazing next to it because of the similar colors. The full coverage chips normally costs extra, but having the full coverage normally costs extra elsewhere. It's definitely the best look and feel. Thank you again!