Great to deal with. Easy order, knowledgeable staff, not snooty, just helpful and accommodating. I…read morebought a simple toilet, they had it in stock, plumber picked up. A+.

I just had a horrible experience here. I'd rate them a zero for service if I could…read more I called ahead one day to have what I needed at will call. I come and and the guy rings the bell for will call. Wait 5 minutes and no one comes. Ring again. Someone comes. He spent 10 minutes trying to find my order and couldn't. Then I had to wait 15 minutes in line and then someone wrote up my order and I went to pay for it. They told me I had to drive somewhere a few blocks away to pick up my items. Fine. I did that. And I get there and they say they are out of stock of 3 of my four items. Why did they just sell me out of stock items and not tell me. Now I have to call on the phone and convince them I didn't actually get the three items I paid for and they need to credit my card. I didn't have the time to drive 2 blocks and back wait in line again. Update: they don't take phone calls on the weekend, even though they are open. !!?! And all of this took an hour, which should have taken less than 5 minutes and completely messed up my whole day of scheduled events.

This is my granite countertops after 5 years. We came home to this. Please don't do business with…read morethem!

Home improvements means new projects! Stopped by with friend for quotes. Very happy with process so…read morefar and can't wait to see finished cabinets and countertops. Fast, efficient, professional and easy to work with.

R&S Cabinets provide quality cabinets, excellent service, and professional advice. Letty was able…read moreto find a scarce part for my cabinet. If you need quality cabinets and exceptional service, no need to go anywhere else. Thank you Letty

Outstanding company. We worked with them for all our countertops and cabinets for our kitchen…read moreremodel. Everything turned out great. One small problem with the granite was resolved and R&S showed great concern in rectifying it. I sincerely appreciate the after the sale follow-up R&S provided to ensure our satisfaction!

We had a great experience getting cabinets from Osborne and Dermody. Our contractor had used them…read moreand suggested that we go see the shop. We were helped by Dannielle who was absolutely wonderful! She has so much knowledge about different products and projects and she showed us different options at different price points. In follow up emails and phone calls she was super accessible and very responsive. The cabinets arrived in the window that Dannielle had promised and they are sturdy and great quality. When we had an issue where one cabinet door arrived with a small split in the wood, Dannielle ordered us a new one right away, free of charge. I would use them again!

Undertaking a complete remodel of a 2003 house, including an all new, expanded kitchen. Jeff at O&D…read morehas been a rockstar, creating exactly the kitchen we had envisioned. Super helpful with budget concerns and patient with finish selections. Explained every detail and fast to make revisions. All the staff at O&D have been friendly and helpful. Highly recommend and would return for any millwork project.

I'm a contractor from California who moved here to Reno, and now a contractor here and had some…read moresimple questions to ask, and a guy named Nic from Slackey Bros. was the most arrogant POS to talk to. He couldn't listen to me, wouldn't let me ask questions, and just kept talking over me In don't think I will give them any of my business. I will go to Ferguson much more helpful

These guys have horrible service. Parts were ordered and they told my plumber they would be shipped…read morenext day. Week later no part. Then they said they had trouble locating part. 3 more days go by. Each time we have to call them. Then they said part was there but couldn't find invoice. This went on for 3 weeks with calls several times each week. I finally went down there only to be told part was never ordered, invoice was sitting on his desk, cause the Guy went on vacation. So what were they doing when they "couldn't find the invoice" the 1st time and I guess they don't cover for each other when on vacation. Nor think to look on person desk if something is missing. So 1 month without hot water in the mid of winter. Oh, and no apology!!!! Horrible

Marie, the designer at Floor and Decor is GREAT! I had picked out glass tile - four different…read morecolors for one wall and was struggling with what to put on the other walls. Marie walked over to help and picked a tile - bam - done! I couldn't believe it - the first one she picked out and my husband and I were in complete agreement with her! I won't lie, I was panicking and she helped enormously! She kept me calm and made the whole thing fun! She's obviously talented and enjoys her job! Thanks Marie!

If I could give Angela more than five stars, I absolutely would…read more We had a very large and complicated project with eight bathrooms, and I honestly don't know how we would have gotten through it without her. Angela is an incredibly talented designer with an amazing eye for detail. When the polished version of the tile we wanted wasn't available through the Reno store, she went above and beyond by coordinating with the Salt Lake distribution center to have it shipped directly to our home. She even worked to offset the shipping cost by reducing the price of the material, which was incredibly appreciated. Throughout the entire project, Angela helped us coordinate tile selections, grout colors, caulking, Schluter trim, and all of the countless design details that can easily become overwhelming. She was conscientious, responsive, proactive, and always followed through on everything she said she would do. What impressed me most was her level of customer service. At one point, while traveling through California on a weekend, she personally picked up the Schluter trim we needed from another Floor & Decor store and brought it back to the Reno store so it would be available for our project. She routinely answered my calls and texts on her personal cell phone, even outside of normal business hours, simply because she genuinely cared about making sure our project was successful. That level of dedication is almost impossible to find today. Building a home is one of the most stressful things I've ever done, but having Angela on our team made an enormous difference. Over the course of this project, she became much more than our designer--I truly consider her a friend. I can honestly say I could not have completed this project without her. If you're planning a remodel or building a home, do yourself a favor and find Angela at Floor & Decor in Reno before you make any tile decisions. She is knowledgeable, talented, caring, and one of the best customer service professionals I've ever had the pleasure of working with. Thank you, Angela, for everything you did for us!

Last Bedrodsians store I visited was in Sacramento 2005!!…read more Never knew I'd be living in another state and upgrading another home.. I've watched the store in stages when it was being built. We walked in and was very impressed with the showroom. Basically allowed to roam the warehouse, take pictures of the barcode, and they can create an invoice with info and pricing. Although they only carry slabs (no prefab).. I liked the choices they had. I had seven different slabs and pricing was various $$$$.. Still surprised the prices were lower than I thought. Still need to find a fabricator, and probably one more estimate on slabs. Im really glad they are in town.

We went to Badrosians for tile to repair our water-damaged home. We had gone to another tile…read moresupplier but they could not deliver in time; we needed two week delivery and they offered two months. In contrast, in Bedronisans we were greeted warmly by Cherrice, who has many years of design experience. She easily helped us and had a number of very helpful design ideas. These ideas, coupled with their wide variety of tiles, meant we soon had a better design than we were thinking about together with the tile to implement it. They will deliver within our two-week schedule so we can complete the repairs before the holidays. If you need tile for your home, save time and effort by going to Bedrosian's first!