I recommend this company for your carpet purchase. Throughout the entire process, Stacy and her…read moreteam were nothing but professional, knowledgeable and courteous. I had just painted my walls and baseboards and was highly concerned these would be damaged during the installation. Of course, there are no guarantees that unintentional damage might occur. Stacy has worked with Profix Services for over 20 years and had nothing but good things to say about the owner Carlos Hernandez who did the installation. Carlos was also knowledgeable, professional and courteous. After the installation, not one ding or scuff to be noted. My home looks beautiful with new carpet! Thank you GCO Flooring Outlet and Profix Services!!

I came in to GCO Flooring Outlet in Reno to look for carpet for my new home. After working with…read moreOwner Stacy, I decided I wanted to create an oversized rug for my living room and runners for the entry and kitchen. I didn't know this could be created? This truly was fantastic experience and I enjoyed working with Stacy. There were so many choices and she gave me so many ideas. I am still trying to decide what I will do for my new home. I may hire their designer to come out and give me some styling ideas and bring out samples. I felt the value and pricing were very fair. The outlet is very large and really nice and clean. Working with Stacy was a dream. She cares about her customers and is so lovely to work with. This has been a 5 Star Customer Service experience working with Stacy and GCO flooring and Carpet Outlet in Reno. I can't wait to see what I choose. I will add to my review in the near future. Design decisions take time. Julie A

They installed our carpet in our brand new home 33 years ago. We still have the carpet in our…read moreupstairs and it still looks good.

Campbell's Carpets has amazing employees. Jeff helped us pick out the perfect carpet, gave us…read moresamples to take home and showed up ON TIME to take the room measurements. The carpet installers were very respectful of our home, worked great together, vacuumed afterward, and clean-up the outside work area. Caren was delightful to work with concerning the contract and payments. I would definitely recommend Campbell's Carpets.

On time, very professional staff, good quality, fair price. Very happy with their work.read more

Spangler Floors was an absolute pleasure to work with. From coordination to install, everything was…read moresmooth and easy. They were quick to get someone out for a quote, which was a huge relief because getting quotes from other companies was a nightmare. We also got quotes from Home Depot, and Spangler beat them across the board. On top of that, they included baseboard removal and reinstallation instead of quarter round, offered a much higher quality vinyl plank, and better carpet overall. The install itself was quick and efficient, and every question we had was answered thoroughly. They truly went above and beyond by fixing floor creaks, repairing a chipped baseboard, and even addressing a chipped tile I asked about. It is clear they put their clients first and take pride in their work. Highly recommend. Pictures attached.

This is a Veteran owned local family business. Initial went to a box store out of convenience, but…read morethey said it would take 3-4 weeks to get it installed on their advertised 72hr install. Not liking this I asked a family friend who he uses for his rental properties. He recommended these guys and I'm glad he did. I got a quote the next day, and I live way out of town slightly past Spanish Springs. Their prices are better then the box store and they were knowledgeable on what would look good and work best for a rental. Never did they try to up sale which was nice! Next best thing is they showed up when they said they would and did a really good job. Can't even tell anyone was here as there was zero mess. I will be doing business with only this company in the future.

Not sure who's rating this business. I almost didn't go because of the Yelp reviews. Thank god I…read moredid. I went to 7 flooring/carpet stores including Home Depot and lowes. This place is amazing. Not only are they competitive in pricing, they are knowledgeable in there products and help guide you to the right choice for your needs. They came to my home with samples. Helped me pick the right style and beat all the competitors pricing, including Costco. FYI they sell the same flooring as Costco, very good quality material. I just for reference, I stopped by at 11am on a Thursday, they were at my house at 1130 and ready to install the next day. Locally owned and operated. Great people!!!!! Great products!!!!! Great prices!!!!!

Excellent all around! Team is wonderful and the work meets my expectations in every way. Highly…read morerecommend.

In addition to installing wood floors in the major living spaces and hallway, and carpet in the…read moremaster bedroom and closet, Joyce coordinated tiling the bathroom and renovating our fireplace. I could not be more pleased with the results!

This company is the best. They are so friendly and efficient. Our installer was so efficient and…read morepleasant. Quality is exceptional and they are so far in price. HIGHLY RECOMMEND

Our floors turned out great, but it was kind of a mixed bag of an experience…read more THE GOOD: The flooring selection process: Cory was friendly and helpful and I got what I needed at the show room in under 30 mins. The measure: the turnaround time between my show room visit and the in-home measure was extremely fast. Jason also sent us the quote really quickly. The installation: we got both carpet and hard flooring. Brian (hard floors) gets a 5 star. Work quality was amazing, and he meticulously cleaned up after himself every day so there wasn't a speckle of dust left behind the whole time he was here. He got the work done faster than anticipated and instead of cutting out early every day, he just kept going. Steve (carpet) was also great. He found a defect in our carpet and could've taken the easy route and installed it without saying anything, but he made sure we knew about it and had a say in the matter. Once the new carpet arrived, he got the work done really quickly. THE NOT-SO-GOOD: The scheduling: we were scheduled for demolition the day after thanksgiving but had a no-call no-show. We couldn't get that resolved for a few days because they were closed longer than usual due to the holiday. It would've helped if someone called to confirm the appointment before everyone went out of office. No explanation was given, so no idea what happened. The demolition: Jason rescheduled the demo asap, but the crew didn't vacuum or do any meaningful cleanup. In fact, the installers were surprised at the mess they left behind. Also, we were supposed to paint our floors with Kilz in between the demo and installation but the demo guys already put down carpet tacks, so we had to spend time removing those ourselves so that we can paint. There were lots of loose nails and debris on the floor from the demo so it was not an easy job. The lack of attention to details caused some non-value-add work for everyone. The flooring: it doesn't seem like Full Circle does a QA check on their materials before sending it out to the work site. We were surprised that no one caught the defect in our carpet until Steve was about to install it. This caused a delay in our timeline, which is a pretty big inconvenience when you have to temporarily vacate your home to accommodate the demo/installation. We had other contractors lined up, which also had to be rescheduled. Also, the spare nosing they ordered for Brian was broken. Thankfully, he was meticulous enough that he didn't need them, but there was no margin for error. Imagine the added delay if that wasn't the case... In the end, our floors did end up looking really great so Full Circle gets a 4 star. The hassle we experienced might cause us to consider other contractors in the future, though.

This place is top-notch from the moment you walk in. It's clean, the customer service was awesome,…read moreand the pricing was great

Really great first impression! Easy convenient parking and extremely helpful staff! Quick,…read moreefficient and pleasant experience all the way around!

We are now on week 9 of our dust clean up from Frankful Floorings awful service,…read more Between them not putting any plastic up to mitigate the dust between the kitchen and the house. Or not sealing the kitchen cabinets (we are having to wash every item) we are now finding that they cut many of the boards to short and they shift as we walk on them.

Don't show up on time. Forgot they had measured…read more Dont bring samples nor suggest even though they did a home visit. I had to make several phone calls and schedule a second visit to measure. They did finally come out & install flooring but, it wasn't what I chose. Installation was good enough work.Bit both employees were grumpy & unpleasant. One just left 1/2 way through. only offered 7am to 9am on 1 specific day. They left me with several extra pieces, "for replacement purposes ". But when I called a yr later to do another room they refused to use the extra pieces they left , And the bid to do the additional room. was way higher than other contractors/companies. I want to support independent companies, but the attitude, inconveniences don't warrant it.

I used this business in 2003 for carpet and real hardwood floor in my last house and recently for…read moreLVP flooring in my new place. It's a bit out of the way for me but I like the newest staff member, Erica. Erica has been working with me on selecting a new floor for my downstairs since mold took over the bathroom at Christmas. Pointing out all the pros and cons and colors, I decided on the new LVP flooring- waterproof and a lifetime warranty, and looks like hardwood. I was able to take home four large samples and live with them and move them around to be sure to get the one I could live with forever. Prosource even gave me the names of a couple of installers. They came out quickly, measured and returned a itemized statement of moving furniture and appliances, removing old carpet and tile, and installing new floor and trim. Price seemed very reasonable. I was able to pay half on order and the rest the following month when it came in. Can't wait now as we sent the install for mid May. Thanks Erica for all your knowledge and help.

We purchased 2, 10' x 10"-100% Virgin Wool Carpets from ProSource, Sparks Nv for $2500. The service…read morewas good during the sale, but when we informed them that the carpets are defective the "service" ended. We didn't ask for a refund, we asked for replacements and were told that that would only happen if we hired an ispector from their list and paid the $350 inspection fees. We agreed to this and began contacting every inspector within a 200 mi radius. I won't bore you with the multiple reasons there are no inspectors within a 200 mi radius, but there aren't. ProSource sympathizes with us that there are no inspectors but not that we are out $2500 for carpets that are unusable.