I had a great experience with customer service rep Tim. I'd brought in an older Moen faucet and he…read morehelped me identify the model and the missing valve. He was courteous, knowledgeable, and efficient. I recommend this store if you need to find the right parts for your plumber.

I tried calling several times to make an appointment. Not once did anyone answer the phone. I…read moreleft several messages. Not once, did I get a call back. They are located in the downtown area where parking is not convenient, so visiting the showroom, much less without a reservation, is a waste of effort. How they stay in business is a wonder.

Truly disgusted by this company and how they handle business. Ordered cabinets and countertops for…read morea beverage center in my new home. Not only did the project coordinator, Celeste, tell me to buy wine and beverage fridges that were not supposed to go under the cabinet (her response after I told her these are not made to go under the cabinet was "I don't really do this so I didn't know"...umm hello that's your job.) but the company also completely botched the delivery of my cabinets (they were suppose to deliver this week and now one of them won't arrive for two weeks). Normally you'd think that they would leave the two that were ready in a warehouse somewhere until everything could deliver together but instead, the coordinator decided to have them delivered to my house with a whole bunch of other materials just to collect dust for a few weeks. She also scheduled the electrician and countertop company to come this week which I had to take off of work for only to find out that neither of them could do their job without the final cabinet. So, now Reico will not answer me, I have huge boxed up cabinets in my kitchen and absolutely nothing is done nor will it be for at least two weeks. Worst thing is that when I asked for a discount for my troubles, Celeste said "well, it's not really my fault". I don't care whose fault it is because I hired them to do a job and it's not done. Moral of the story is please use another company! This experience has been awful and I wish I could take this decision back. Terrible coordinator, terrible planning skills, not worth the money.

BUYER BEWARE ! I used this company for my entire home and…read morehave never seen the amount of disorganization from one company in my life. Horrible customer service and inferior product. Would not recommend for anything. Cannot believe this office is even in business with the lack of everything that they produce. Do not even know where to begin as to the incompetence. STAY AWAY

D & D Flooring refurbished my hardwood floors several years ago in 2018. I had a lot of trouble…read morewith the flooring crew and the quality of work. As each year goes by the floors look worse and I regret that I didn't do my work to find a better flooring company. The problems started when the crew mgr. called me to come to the house due to a small section of hardwood I added that wasn't going in right. He did come up with a solution that worked. But, I noticed the color of the floors in the kitchen, dining room and foyer were different than the color in the family room, but they kept going and didn't stop to tell me that there was a problem, the family room and kitchen run together as one big room! (Apparently the wood in the family room was a different grade of wood than the kitchen.) The color that I asked for was in the family room. The crew leader said that since they did all the other floors, they would only redo the color in the family room. I said absolutely not, that isn't the color that I asked for. The crew started yelling at me in Spanish, they were not happy. I'm not sure what they didn't do, but after a couple of years, my floors were a mess. Lots of color kept coming off when mopping them (I waited several months before mopping), and the floor is dull in places and not smooth and there are gashes in the wood that I never had before. I do have a dog, but I've always had dogs and never have had this problem. I also had to work with the crew, Doug, who's the owner didn't handle any of my problems, he said I needed to work with the crew. My mother had just passed away, this entire experience with D & D was one that I really regret.

Doug helped me out with some remodeling work in a few condos I had listed for sale and was so…read moreflexible and easy to work with! We also worked with him to pull out carpeting and replace with hardwood in our own home and, again, his customer service was over the top! His advice about color choice to match existing hardwood was spot on, and we couldn't be happier with the finished product! I definitely recommend D&D Flooring for any flooring needs you may have!

Metehan and Sophia were extremely helpful, innovative and meticulous. Both of them have great eye…read morefor design. Go with their choices and you won't be disappointed and you will save time. When Metehan came to our house he had innovative ideas that no one else had. His eye for design is amazing. He notices everything and brings it all together. He and Sophia work so well together. She is great with making the selections and she and Met are in the same page. It was wonderful to work with them and the people that laid out quartz did such an awesome job that you can't even see the one seam that had to be done. (Because our counter is so large) We recommend them to everyone and will be using them for the bathrooms.

Do you have OCD, do you have to have symmetry, pleasure to the eye by design? Are you so detail…read moreoriented that you can't work with most people? Mete is your man. Mete and his mother are the perfect team, and the time they invest in design and planning of your project is incredible. I had 3 bathroom renovations with them, we are working on 4th!

Oh my goodness! We came here for cabinet hardware for our kitchen cabinets and Mary helped us. Mary…read moreis so knowledgeable on their products and vendors that it's amazing. She's certainly our "GO TO" person now. We described what we were looking fore and she directed us to exactly what we needed Thank you Mary

This was an expansive hardware store, that carried most everything from soup to nuts. Spread out…read moreover two floors, this place really pays homage to the old full service hardware stores ... whatever you need, they probably have it. While prices here are not rock bottom, that is not their goal. They do not seek to be the lowest price ... like big box stores ... but rather they want to be the full service option. For example, you need screens re-screened ... they'll do it. Liked this store a lot. Greeted when we came in, and loads of service people there to help you. Next time we're looking for a bolt or two, we'll be back.

Mastercraft took a large down payment from us and completed less then half the work. The work they…read moredid was very poor. They claim that most jobs under $60,000 do not require permits and claim to be licensed, both lies. If the the owner, Rodney, returns our emails, it is excuses as to why he cannot complete the work and blames us for his misuse of our money.

Service was disappointing. I received a lot of lies. When I wanted to cancel the work that I…read morehadn't received yet, the clerk was very argumentative. She was telling me that she wasn't sure I would get my money back. I asked the owner to come and see the shoddy work that I received....he said he would, but didn't. I was told an older couple that had been with the company for years would be doing the work I paid for, but a guy and 2 teenage boys came.

Do not do business ever with Scott Meier. He has taken money from me and not completed renovations…read more I will be pursuing legal action And I am not the only one. Also as of January 2025 he has not had a license and had workers in my home which is illegal. If anyone else has been scammed, please reply to this post so we can band together for a lawsuit.

We worked with Signature Home on a bathroom remodeling project and paid a $15K deposit for design…read morework. No work has begun and the designer and architect with whom we worked have left the company. Emails to Signature Home go unanswered, as do certified letters. The listed phone number is disconnected. It seems the company has closed and kept our money without even beginning work.