Update on our Whirlpool Stove. On July 28th we received a call from Cassie Salyer the district…read moremanager for Ferguson. Our review was brought to her attention and she stepped up when no-one else was willing to do so. She offered to replace our stove but unfortunately they could not install for a couple of weeks. Fortunately our son is an electrical engineer so she arranged for the new stove to be delivered to us on 7/30. Our current model was out of stock so we were offered an upgrade. The delivery person on 7/30 was very nice and her van was a low rider so Doug and I were able to help her set it in our garage. The stove was installed that evening and the broken stove was picked up on 8/10 by two Ferguson associates who could not have been any nicer. Thank you Cassie for coming to the rescue and it is awesome to be able to cook for my family. We appreciate you so much when Whirlpool would not! I will definitely buy from Ferguson in the future but it will not be Whirlpool!

I had a great experience with customer service rep Tim. I'd brought in an older Moen faucet and he…read morehelped me identify the model and the missing valve. He was courteous, knowledgeable, and efficient. I recommend this store if you need to find the right parts for your plumber.

Truly disgusted by this company and how they handle business. Ordered cabinets and countertops for…read morea beverage center in my new home. Not only did the project coordinator, Celeste, tell me to buy wine and beverage fridges that were not supposed to go under the cabinet (her response after I told her these are not made to go under the cabinet was "I don't really do this so I didn't know"...umm hello that's your job.) but the company also completely botched the delivery of my cabinets (they were suppose to deliver this week and now one of them won't arrive for two weeks). Normally you'd think that they would leave the two that were ready in a warehouse somewhere until everything could deliver together but instead, the coordinator decided to have them delivered to my house with a whole bunch of other materials just to collect dust for a few weeks. She also scheduled the electrician and countertop company to come this week which I had to take off of work for only to find out that neither of them could do their job without the final cabinet. So, now Reico will not answer me, I have huge boxed up cabinets in my kitchen and absolutely nothing is done nor will it be for at least two weeks. Worst thing is that when I asked for a discount for my troubles, Celeste said "well, it's not really my fault". I don't care whose fault it is because I hired them to do a job and it's not done. Moral of the story is please use another company! This experience has been awful and I wish I could take this decision back. Terrible coordinator, terrible planning skills, not worth the money.

BUYER BEWARE ! I used this company for my entire home and…read morehave never seen the amount of disorganization from one company in my life. Horrible customer service and inferior product. Would not recommend for anything. Cannot believe this office is even in business with the lack of everything that they produce. Do not even know where to begin as to the incompetence. STAY AWAY

D & D Flooring refurbished my hardwood floors several years ago in 2018. I had a lot of trouble…read morewith the flooring crew and the quality of work. As each year goes by the floors look worse and I regret that I didn't do my work to find a better flooring company. The problems started when the crew mgr. called me to come to the house due to a small section of hardwood I added that wasn't going in right. He did come up with a solution that worked. But, I noticed the color of the floors in the kitchen, dining room and foyer were different than the color in the family room, but they kept going and didn't stop to tell me that there was a problem, the family room and kitchen run together as one big room! (Apparently the wood in the family room was a different grade of wood than the kitchen.) The color that I asked for was in the family room. The crew leader said that since they did all the other floors, they would only redo the color in the family room. I said absolutely not, that isn't the color that I asked for. The crew started yelling at me in Spanish, they were not happy. I'm not sure what they didn't do, but after a couple of years, my floors were a mess. Lots of color kept coming off when mopping them (I waited several months before mopping), and the floor is dull in places and not smooth and there are gashes in the wood that I never had before. I do have a dog, but I've always had dogs and never have had this problem. I also had to work with the crew, Doug, who's the owner didn't handle any of my problems, he said I needed to work with the crew. My mother had just passed away, this entire experience with D & D was one that I really regret.

Doug helped me out with some remodeling work in a few condos I had listed for sale and was so…read moreflexible and easy to work with! We also worked with him to pull out carpeting and replace with hardwood in our own home and, again, his customer service was over the top! His advice about color choice to match existing hardwood was spot on, and we couldn't be happier with the finished product! I definitely recommend D&D Flooring for any flooring needs you may have!

Metehan and Sophia were extremely helpful, innovative and meticulous. Both of them have great eye…read morefor design. Go with their choices and you won't be disappointed and you will save time. When Metehan came to our house he had innovative ideas that no one else had. His eye for design is amazing. He notices everything and brings it all together. He and Sophia work so well together. She is great with making the selections and she and Met are in the same page. It was wonderful to work with them and the people that laid out quartz did such an awesome job that you can't even see the one seam that had to be done. (Because our counter is so large) We recommend them to everyone and will be using them for the bathrooms.

Fantastic customer service…read more Plan to spend 2 to 3 consecutive hours here. Bring a coffee, take a break and eat at the Liberty across the way (or Tupelo on the second floor), and just have fun. Picking out house materials can seem like an overwhelming task. Granted, I'm not gifted at knowing what flooring pairs nicely with which backsplash tile. However, I know it when I see it. Sophia was very helpful in pairing different materials together and also getting the details down to the color of the grout (which I had no idea it even mattered). They have a terrific assortment of materials from the basic and traditional, to the classic and timeless, to the trendy and colorfully patterned. It's everything from flooring, backsplash, countertops, accent tiles to make your kitchen or bathroom amazing.

I literally stumbled across this place with my family after we picked up some snacks from the…read moregrocery store. My mom is an absolute green thumb fanatic and loves anything and everything that has to deal with orchids and plants of all sorts! We didn't expect this place to be as awesome as it was! They had every plant under the sun to plants that attract pollinators and to create your own butterfly garden. They have beautiful pots and trinkets to beautify your garden and home with. It was definitely a hidden gem indeed.

I'm always so enthusiastic about coming here and I've been doing it for many, many years since the…read moremid-70's. It get's better every year and it's a great place to find affordable Christmas gifts for kids. The Staff here is always helpful and ready to assist with a smile. Today, when I walked in, I was greeted by two golden doodles in Christmas gear sitting by the fireplace. They have such a great variety of products year round. They must be doing something right, they've been in busy OVER 40 years!

Mastercraft took a large down payment from us and completed less then half the work. The work they…read moredid was very poor. They claim that most jobs under $60,000 do not require permits and claim to be licensed, both lies. If the the owner, Rodney, returns our emails, it is excuses as to why he cannot complete the work and blames us for his misuse of our money.

Service was disappointing. I received a lot of lies. When I wanted to cancel the work that I…read morehadn't received yet, the clerk was very argumentative. She was telling me that she wasn't sure I would get my money back. I asked the owner to come and see the shoddy work that I received....he said he would, but didn't. I was told an older couple that had been with the company for years would be doing the work I paid for, but a guy and 2 teenage boys came.

Do not do business ever with Scott Meier. He has taken money from me and not completed renovations…read more I will be pursuing legal action And I am not the only one. Also as of January 2025 he has not had a license and had workers in my home which is illegal. If anyone else has been scammed, please reply to this post so we can band together for a lawsuit.

We worked with Signature Home on a bathroom remodeling project and paid a $15K deposit for design…read morework. No work has begun and the designer and architect with whom we worked have left the company. Emails to Signature Home go unanswered, as do certified letters. The listed phone number is disconnected. It seems the company has closed and kept our money without even beginning work.