Robert is a super hero! My apt building has doors that automatically shut and lock behind you and it's impossible to get management to help after their office closes. Was super worried since I had left my dogs inside. Robert came to the rescue at 10pm on Saturday night. I called him and he was at my apartment in 15 minutes and quickly let me back in! He is professional and just a nice person. He only charged a small fee even though it was clearly after hours on a busy night. 100% recommend if you need a locksmith. His contact is forever saved in my phone. Thank you again for saving the day read more

Robert was absolutely amazing! I called him around 7 PM, and he came out right away to rekey our front door. He was extremely helpful, knowledgeable, and professional. Most importantly, it's rare to meet someone with such great character and integrity. As someone who manages multiple properties in Los Angeles, I can confidently say I highly recommend his services, and I'll definitely be keeping him as my go-to locksmith moving forward. read more

Security is extremely important to me. I had an issue with a stuck lock and I needed rekeying so I called Robert at Properly Secured Lock Smith. I was on a strict time schedule and Robert scheduled me same day and he arrived promptly. He was extremely knowledgeable, and had my lock working in no time. The customer service was top-notch from start to finish. I feel safe again! What stood out to me is that Robert was polite, clean cut and extremely experienced. I have badges for my reviews... lol. So, I highly recommend to anyone in need of a reliable and skilled locksmith. Robert is the best in town! read more

I cannot begin to express how much I appreciate Robert. He answered my call of help in the morning after I had spent all night without sleep since I had lost my keys in downtown, looked at all the places I could have dropped it, went home and couldn't find the correct spare, and AAA left me hanging the whole night when they couldn't find me a tow truck with a dolly. He was VERY helpful, honest and made me feel comfortable. He also gave a great price compared to the AAA-affiliated locksmith to make a new key. Thank you so much Robert! I finally got to drive my car out of downtown and back home! read more

Robert is a class act!! My mom was locked out with a complicated door handle and he was the only guy that fixed it. Even the guys that installed it weren't able to come. Robert was patient, efficient and thought quickly how to fix the door handle. He's amazing everyone should use him read more

Properly Secured Lock Smith Service - Door lock - Keys & Locksmiths Near Me

Robert was friendly, professional and very fast! He came to me to remove a broken key from a lock and was very reasonably priced. A locksmith isn't necessarily someone you *want* to have to call, but if I need one in the future, I will definitely be calling Robert again! read more

Properly Secured Lock Smith Service - He was able to extract this from the lock so I could use it again! Hooray! - Keys & Locksmiths Near Me

This guy, saved my weekend! I accidentally locked myself out and of course management left already so I had to options 1. Hotel 2. Locksmith. This guy came in less than 10 minutes and opened a door within 2! Thank you again! read more

For 4 years, I had been using a defective key to my 04 Dodge Durango. When I went to get my key fixed, the dealership was way too expensive and any other service I inquired about tried to overcharge. I found Properly Secured on IG and I'm so happy I did. Not only did he come to me to cut and program my key, he did my cousin's car the same day. The customer service was impeccable and his prices are affordable. I use and refer this company for all of my locksmith needs. They also offer commercial and electronic door services. If you're looking for a great company that is professional, efficient and fast; LOOK NO FURTHER. read more

Excellent service and company. They are very responsive and transparent. We needed to utilize their services for a commercial building and they showed up on time and the charge was very reasonable. I've had experiences with other locksmiths in the DTLA area that were not communicative, didn't show up on time, and charged an outrageous amount for a service that lasted a few minutes at most. I would highly recommend Properly Secured and I will be keeping their info in my phone book should I ever need future service in the area. read more

Originally requested a key programming for our 2009 Honda CR-V but found out the cheap spares we purchased did not have transponders on them. What really sucked was that we paid $50 to get both keys cut but Robert went out of his way to return with a proper/oem spare key and have it cut for $20 total. What a steal!! He was very courteous, knowledgeable and helpful. All around great guy, he delivered exceptional customer service and I would highly recommend him for any locksmith service you need. Would 100% use/refer him for any future service! read more

Robert is amazing! Helpful, polite, reliable, can't say enough about him. Highly recommend, great guy, great professional.

Excellent and very speedy service!! Robert was very friendly and very quick to get a wrong key unstuck from my front door. He was able to remove the wrong key and double checked to make sure the right key worked. Overall great experience. Thank you. Would definitely call again if I am ever in need of a locksmith read more

Robert has great customer service and is very reliable. Came out super fast and has great quality of work. My lock was a little jammed and he had lots of patience getting it unlocked. read more

Wow! We locked ourselves out of our studio and Robert came in so quickly and was such a sweet person and very professional. We even recommended him to our building to list for future tenant problems because it was THAT painless. He also gave me a cool key thing to make sure I don't lock myself out anymore. read more

Asked for a quote via yelp and he got back to me right away. Was the very responsive and communicated well--plus he was the most affordable. Showed up on time, was very nice, and did quick and quality work. Will definitely use him again. Highly recommend! read more

Great communication. Reasonably priced services. I'd be happy to work with this locksmith again.

I locked myself out of my office and called Properly secured Locksmith. Robert came by within the hour and got my door opened. He is efficient and provided great customer service. He showed me how my door lock works to prevent myself from getting locked out in the future I highly recommend him and will call him in the future whenever we need a locksmith. read more

Robert is a good worker. He installed a new deadbolt on my front door. He took his time and ensured that it was installed properly. It was a Google Nest deadbolt. read more

I live in Dtla and was locked out Roberts professionalism was beyond my expectations and he was beyond adamant on his timing. Getting here & getting the job done..... I was locked out twice in the same day. He made the experience painless and worry free. I now know I have a reliable person I can trust to get the job done and not over price me. His price was so reasonable too. read more

Our front door latch and handle broke. I requested quotes from several locksmiths but Robert was the only one who answered back promptly and not only gave me a quote but also a time schedule of when he could come. When he came to look at the lock he said it needed a part and he would try to find it. He called later to say he couldn't find it and perhaps I should just buy a whole new lock set. I didn't do it right away because we were leaving town for a few weeks. A few days after we got back I got a call from him saying that he found the part! He came over the next day and fixed the latch and handle! I was happy that that whole time he went searching for the part and found it and I didn't have to buy a new lock set. And his rate was very reasonable too! I would highly recommend Robert! read more

Robert was a true pleasure from the moment of contact until he was finished with the job! He responded quickly, came when he said he would, made my key(s) and I was back running in my 2015 Chevy Malibu in no time! He was super professional and he gave me a GREAT DEAL! I've had to call other lock smiths and I promise he had the best rate I've ever paid for this service. I highly recommend this business. read more

Excellent and reliable service! The technician arrived promptly and fixed out door issues. Highly recommended.

Robert is the first locksmith I've ever hired and I am completely satisfied with his quality of work and reliability. He was very professional and took his time to ensure I was satisfied with the finished result. He was very knowledgeable of other inquiries I had. I will DEFINITELY be a returning customer and recommending him to others. read more

Fast response. Knowledgeable. Very helpful. Courtesy. Affordable. Highly recommended.

I called Properly Secured to have a few key copies made. We chatted quickly by phone and they were on their way immediately. They came to me and brought a full mobile operation with all sorts of equipment. They were fast, incredibly knowledgeable, and very professional. They were a great value and I wouldn't hesitate to use them again (plus we talked about some of the other stuff they do like car keys and vehicle security that all seemed really useful). Would definitely recommend. read more

Great customer service, came out to my car really fast. Very professional. The prices are reasonable. I would recommend them for your key & lock services. read more