Too bad i cannot give a negative number. I would not use Gonzales Appliances for anything. Our…read moreexperience was a bait-and-switch, price-gouging mistake. The Gonzales tech insisted on fussing with a weeping issue we had (from a plugged condensor discharge tube). He wasted lots of time (poorly) dismantling the freezer compartment. Ridiculously, the discharge tube is actually accessed at the lower back of the fridge. The tech had nothing to clear the tube, so my tool box provided the stiff wire needed. The tech then refused to check - without booking a second visit - why the freezer was not working (i.e. not freezing), which was the original reason for the call-out. It turned out that the freezing system (using freon or a more modern alternative) had a leak - diagnosed within 5 minutes by a real fridge repairman who we sourced through local friends (so, live and learn). The fridge was replaced, because leaks can't be fixed on modern fridges. And, having the tech fix the leaking discharge tube (which he insisted on) was a complete waste of time and money ($250).

This was our third appliance we bought from them, that's how happy we have been with them. Mr…read moreGonzalez and his staff are professional, helpful, and mindful of budget. First we bought a fridge, a beautiful cabinet depths GE, and a GE microwave. Bought those 4 months ago, very happy with the appliances. This week we bought a stacked washer dryer, made arrangements for the delivery and install. As usual, perfect service, excellent appliances. Very much recommend!

Jonathan, an outstanding technician representing Precision Appliance Repair, called in advance of…read morehis arrival, and appeared exactly on time. Jonathan thoroughly checked out our Thermador refrigerator, inspected the coils, and made sound recommendations to keep our appliance in prime condition. We were completely satisfied with Precision's previous service, and made sure to call them back for annual maintenance. Randy scheduled our appointment well in advance, and took care to ensure that the experience was seamless. All of Precision's staff have been kind and considerate, and have offered superior value for the services rendered. Sincerely, Andy & Donna Gregg, Palm Springs.

Appointment made to repair an appliance. A couple weeks later told they had a faulty emergency. A…read morefew more weeks passed, called and again was reassured someone would come to do the repair. Then, nothing. No call, email or text. Nothing. Ghosted. Definitely would never recommend this guy.

Serge from Quick N easy came out 1/13 to look at our broken Kitchenaid ice maker in our winter…read morerental in Rancho Mirage. My husband just had knee surgery, and the freezer in this rental isn't working either, so we needed the ice maker fixed pronto. Serge knew what the issue was and ordered the parts after our landlord approved the repair. Parts and Serge arrived 1/19 and ice maker was fixed! Very pleased with efficiency, politeness and speed. His English isn't 100% by his own admission, but I had no trouble understanding, and the company responds quickly via YELP or by phone. Recommended for fast fix in a pinch! Had one of the lower diagnostic service call visits in the area, applied to the total repair.

Serg was great! I have used this company for several appliance repairs. Fixed every time!…read more Washer, dishwasher, trash compactor, Mini fridge. Huge savings to not replace. Fast service

Outstanding Customer Service and Repair! Shawn called me back same day and scheduled an appt, to…read morewhich he showed up very promptly! He diagnosed the WM problem and was able to repair it onsite and within an hour or so. Shawn left the area spotless and the WM works GREAT! No trying to upsell or buy unneeded parts to install. Shawn seemed experienced, trustworthy and was a pleasure to work with. Call this guy first!!

First rate experience, from initial call, to follow up and repairs! After contacting two other…read morefirms without any response whatsoever, Shawn with Elite returned my call promptly, gathered some relevant info and set the service call. After brief testing he was able to diagnose the problem and repair it on the spot! Professional, pleasant and efficient! I can't wait till something else breaks!

Service was contracted through home warranty AHS for a refrigerator repair…read more Appliance Repair experts were able to quickly and efficiently diagnose problem, order part, and install part, when the prior company sent by AHS failed to competently do so. Technician 'Alex" was punctual, pleasant polite and knowledgeable Appliance repair expert support staff were kept me informed to the visit schedule. I highly recommend Appliance Repair Experts

Terrible company. I was assigned to this contractor by AHS about a month ago for simple oven door…read morehinge replacements for an oven door that is covered under my warranty. The company sent a moron out to my home who wreaked of cigarette smoke and diagnosed that my door was broken. I could have diagnosed that. He was at my home for 5 minutes and left. I have tried to reach out to Appliance Repair Experts on 3 different occasions since the original diagnosis appointment. No one answers the Appliance Repair Expert business phone. The call goes directly to irritating music where I am on old for a hours without any one answering. The phone call annoyingly does not even have an option to leave a message. Because of their failure to communicate, I had to call back AHS and I have been on hold with them for an hour, without resolution. Appliance Repair Experts are an unreliable and unprofessional company. They have terrible customer service. It looks like a bunch of other people have apparently had a similar experience experience. And on that note, American Home Shield is awful too. The problem is that there are no honest Home Warranty Company's. DO NOT USE Appliance Repair Experts!!!!

Got a great deal on a refurbished washer with a warranty. Cynthia, the sales lady was very…read moreprofessional and knowledgeable, more than that though she was not pushy! Picked the unit up the next day and got it home, I live near Salton City and they don't deliver that far away. There was a problem with the water inlet so I went back to store and the manager Ellie was very attentive and understanding. I showed her a video I took of the unit and what was wrong. Her response was perfect saying she would send her lead tech out and have us up and running by the next day. True to her word Bobby was out there, when they said he would be out there, swapped the part out with another new part from the manufacturer, then took the time to explain why the inlet valve had failed, electrical winding. Needless to say I am extremely pleased with the service I received from everyone there.

We have a stackable washer and dryer that was leaking. I called JC APPLIANCE and they gave me a…read morequote to fix it and rather than buy a new unit we told them to repair it. The machine would always make the worst sound while in the spin cycle and we always thought maybe Sears delivery guys hadn't set it up correctly. JC Appliance took a little longer than I expected to get the parts back and come back to finish the job but my washer no longer makes the horrible Noises it did and doesn't leak. I'd give them 5 starts but the lack of communicating was annoying. Trish

These jokers delivered a stacked washer/dryer, that, in my opinion, was way overpriced. I had…read moreinstalled a brand new 240v receptacle in a single-family home and the homeowners were delighted with the space-saving design of this stackable unit. The upper (dryer) section, failed to turn on upon delivery. I went and double-checked and tested the 240v outlet after their 'installation specialist' said the outlet wasn't wired properly. He's a momma's-boy delivery slave, and I'm an electrician. ANYWAY, they argued the point but agreed to take the unit back to their shop and 'look it over.' The homeowners never heard back from them after two months of leaving messages and voice mails. I took the homeowners to Lowe's, and we bought a brand new stackable unit - and guess what? When we plugged it in to my supposedly 'defective outlet,' everything WORKED! I waited over a year to post this review in hopes JC Appliance would reach out and try somehow to make this right. They still have the machine to this day, and my homeowners never got their money back. Where I come from, this is known as LARCENY. Shame on you JC! Your other reviews reflect your incompetence and dishonesty.

****DO NOT BUY ANYTHING FROM THIS COMPANY****…read more I have waited almost four weeks to post this review so I could give JC Appliance and Repair a chance to rectify the situation. Unfortunately they did not. I own a small property management company and am a full time resident of the City of Indio. I had this company replace our broken double oven with one of their $1350 certified models three days prior to Thanksgiving since they say they tested their product and it worked. the following day it showed an error message so (DAVID, great guy so far) said to reset the breaker which we did. Unfortunately, nothing. Our guest were unable to make their thanksgiving dinner at the home and I requested JC appliances remove their default product since we had to pay our guest $1000 refund for the inconvenience. Now, JC appliance owner (Female, UNK name) refuses to give us our money since their invoice states no refunds (Which I did not sign as requested on the invoice and makes the contract void). regardless it has been almost 4 weeks the company will not respond to me, has not mailed me anything other then a short answer of you get store credit. The female owner also had the gall to tell me that i took a gamble buying one of their products since its a 50/50 chance since its used 8D.. wow! DO NOT BUY ANYTHING FROM THEM UNLESS ITS BRAND NEW. Now we have to go to small claims. Sad for a local small business who can not help other local small businesses and have to scam people.

Great service! More than fair pricing. Honest, quick, cleaned up the area. I really wanted the…read moreservice and Dunn Right could have quoted double. I still would have agreed. But he didn't! $240 for all in repair of my dishwasher. (Glass in the pump.)

Mike at Dunn Right Appliance service is what everybody needs. A Knowledgeable and honest repairman…read more I called him yesterday to fix my neighbors refrigerator that was leaking water from the water dispenser.I left a message and he called back within 30 minutes, I explained the problem and he asked me to text him the model number and said he could come by at 2:30. Mike showed up on time with the correct part in hand, he knew what the problem was from our brief phone conversation. He had the job completed in less than an hour at a very reasonable price. Would definitely use again.

Very impressed with Precision Appliance. Our old "built in" 15+ frig has been making knocking…read moresounds for several months. After researching reviews we decided to call them. Porfirio came out and found it was not cooling the freezer properly, and we knew it was probably the compressor. He has so much experience, we felt confident and he came and replaced our compressor. He did refer us for a call with the owner Jayson as we had some concerns, and he had good info. Everything is working good now. Porfirio is definitely an "older" frig guy!! thank you so much

Avoid at All Costs - Unethical and Unprofessional…read more This was by far the worst experience I've had with a service provider. Charging $75 for a 4-minute visit without prior warning is completely unacceptable. Most reputable companies apply the diagnostic fee toward the cost of the actual job--not this one. Instead, I was given a stream of excuses about how other companies operate, trying to justify an outrageous charge for doing essentially nothing. If your business relies on surprise fees and misleading practices, it's no wonder you have to constantly remind people how "long" you've been in the industry. Longevity doesn't equal quality--especially when transparency and basic professionalism are missing. Save yourself the frustration. There are plenty of honest, upfront professionals out there. This one isn't it. ** DO NOT BELIEVE THE FAKE RESPONSE HE WRITES BACK **

I initially reached out to them for a routine maintenance on my 3 ton Carrier unit as well as my…read moresplit unit in the garage. Their reviews as well as overall ratings were what attracted me to use them as well as their experience with split units. My call was answered right away & I was able to get an appointment the next day. That went very smoothly & the technician was very professional & helpful. Unfortunately a while later my Carrier unit's fan motor started making noise. It was Easter weekend, but I called them to see if they could send someone to at least take a look at it. Chris the owner responded to my call & despite being with his family, said he'd be over later that day. When he arrived, he assessed the situation and explained to me that the previous repairs on the ac unit had replaced the fan motor with the wrong size motor for that unit. He took the time to educate me on why the motor was wrong & had resulted in damage to the fan. As a result, both the motor & the damaged fan would need to be replaced. He said he'd work on getting both a new fan and motor for the unit. Unfortunately there were non in stock from the local suppliers as well as LA. We're able to find the right motor & fan at an out of state supplier which was able to ship it UPS 3 day delivery. Parts came a day early, & Chris was there the next day to install both! He again showed me how the new motor & fan were not only the right ones for my unit, but also how it would be more energy efficient as well. Chris is a true professional who genuinely cares for his customers! I'd definitely recommend him to any of my friends in the future!

My husband and I are so impressed by the honesty, integrity and professionalism Assured Heating and…read moreAir conditioning displayed in our home. Wow! their attitude, service and unbelievable honest approach is so refreshing in this environment. They absolutely put the customer first in every way! We highly recommend Chris and his team for all of your Heating and air conditioning needs if you want not only a fair price but an excellent job well done!