Beyond the best nail service plus customer service combined. They have late hours and are always willing to take walk-ins even if it's 15min before closing time - they even schedule you before open hours to accommodate. Aside from all the different types of free drinks offered to you at no charge, theres always parking available, the facility is always clean and it's fast service. They have an expanded pedicure menu to suit your needs - love the hot stone massage! Wen and Jimmy are awesome for the hot stone massages - they'll put you to sleep!!!! read more

Everytime I come get my pedicure it always comes out good. I would always recommend this place for ur toes.

Highly recommend. They are always friendly and greet me by name. Plus, my nails always look fabulous

Have been going here for a while & its been going downhill but today was the absolute worst!! Day before my daughters wedding I go in for a mani pedi she literally ripped all the skin off the side of my foot. I'm saying Ouch Ouch & she kept going then tired to hide it from me by placing straight alcohol on it like nothing happened. Now it hurts terribly & how am I supposed to wear shoes. I was so upset! read more

Pronails and Spa - Holes in my foot from being scrapped off - Nail Salons Near Me - Gurnee, Illinois

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Not very happy with this place. One time I went, she made my toe bleed and pulled a piece of my nail off, then put that piece on my FOOT. Ew. Today I went and the paint job on my toenails is very sloppy and my nails were not filed well. I'm going to have to go home and fix them so they're not so jagged. Not coming back here, unfortunately. Nice people and the foot massage felt good but not worth the $30 plus tip. I'd just buy a nail polish from the store and do it myself before getting a crappy paint job again. read more

I have been coming here for years as I have lived in the area almost my entire life. Once I had Vandy work on my nails- I never went to another spa. Everyone is friendly, the owners, technicians, the front desk workers. Give this place a try, I have never had a negative experience. Thank you for all the hard work and talent Gurnee Pronails! read more

I got a no chip manicure, they did sloppy work And rushed service. To top it off my nails started chipping as soon as I left the salon. I called and was told I could come back and have them done again. I came back, had them redone and they started chipping within hours again. Never going back to this place. read more

Pronails and Spa - The second set of 'No Chip' - Nail Salons Near Me - Gurnee, Illinois

Super disappointed in my service today with Loi. I am not one to complain but my full set was brutally painful. I have cuts on my wrists from the filer, I have cuts along my fingers and jumped and told him it hurt. He continued. They tried telling me I can't have a refund which is BS. I just spent $65 for a pedicure and my full set and was uncomfortable and In pain the whole time. Not to mention my massage of my legs hurt so bad as well. I'm getting bruising from it. I will not be returning. I don't recommend and hope they make some changes there to provide amazing service like they used to. Also glue is everywhere on my fingers Sunday nail day was supposed be to be comforting. read more

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DO NOT RECOMMEND THIS PLACE AT ALL!!! I went in on Friday the 28 to do my nails I got a full set no chip and come the next day all my nails where lifting so I called on Monday to have em fixed they refused to take me the day of told me to come back the next day tuesday. I come in and he says you are here for a a full set i said no Im here to get my nails fixed. The nail tech was very upset and had a attitude that I was back he looked at the nails and said I'm going to re do them I said fine. He then removed all my polish and lays new acrylic down. I get my nails done very often I know the routine and he was very sloppy with my nails rushing and seemed very unhappy to do my nails because I had came back to get em fixed. I will never be coming back because he made me feel so uncomfortable i paid a lot of money for them to mess them up not once but twice once again. read more

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My mom and I came to this nail salon to try it out, after we had a pretty poor experience with a much more expensive salon. We actually had appointments at the other salon last week, but canceled due to our unhappy experience. This means my nails went an additional week of growth- they were awful!! We called Pronails on a Sunday morning, and they were able to get us in pretty quick. We had the wrong address and went to the wrong salon, but when we called, Pronails was accommodating to our late arrival. The previous person had left my nails lumpy and with no shape at all, when I had requested shaping. The tech at Pronails was amazing and fixed the lumpy bumpy gobs on my nails. They look great and the tech was really fast! I will definitely be back. See my photos for a before and after. read more

Pronails and Spa - Before and after - you can see how awful they were! - Nail Salons Near Me - Gurnee, Illinois

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They did a terrible job on acrylic nails. I get my nails done every couple weeks and this is the worst I've had. My nails were done by an older man and he had terrible attitude as well. I do not recommend. read more

Pronails and Spa - Nails - Nail Salons Near Me - Gurnee, Illinois

Okay so I am changing my review due to the previous one being the first time I went and was genuinely pleased. But after getting my nails done there multiple times, they've chipped or just aren't that great.. but they do really good eyebrows I guess. read more

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I have had great experiences in the past with pedicures and no-chip manicures. The last good manicure that I got lasted over 4 weeks and looked great! My last 2 visits to this location have been a major dissapointment. I came in a few weeks ago and an elderly gentleman did my nails, I would have been better off doing them myself, they started chipping on the 4th day. The nails were not completely even, nail tips were not smooth and he did not touch my cuticles. (I seriously doubt that he had a license) I called and was asked to come in and have them re-done. The 2nd gentelman that did my nails was much better, but he left me with some nails that were not filed correctly, leaving some rough spots on the side of my nails that are now chipping after 5 days. I think I will try the other location from now on. read more

I hadn't been here in some time but this place is amazing. From the moment you walk in customer service is on point. I would definitely be back and recommend them. read more

Pronails and Spa - Spa pedicure. - Nail Salons Near Me - Gurnee, Illinois

Honestly...since they changed owners The service has been even worse. Last time i stepped a foot in there was when i had an appointment w Linda and right when i came in she told me she couldn't do my nails bc of a previous costumer?? Which didn't make any sense to me. Horrible service and i will never go back after years of going to this place. read more

Personally this was just an average experience. My friend and I decided to go to Pro Nails after looking around the area for nail salons. We didn't make appointments so for being walk-ins they sat us down very quickly (within 5 minutes of arriving.) My nail tech introduced himself and asked what I wanted to which I responded no-chip. The whole experience was very fast but when asked if he liked his job he said "yes I do I talk to people and i get money what's not to like" "sometimes i dont even know what I'm doing I'm just on auto like a car." It shows that he doesnt know what he was doing. My nails are uneven, the gel was not set properly by the lamp so my nails look cloudy and on my thump you can see the areas he missed with the topcoat. My friend and I were also charged different prices for the same exact no-chip gel. It was strange to say the least. If you want a place that's quick and you're in a rush this salon is perfect for you. If you want good quality work go elsewhere. read more

Very disappointed with my customer service. I have been going to this shop on and off for several years. The shop has been changing over time. My last visit I thought I wouldn't go back, but yesterday was a definite. I call for an appointment. I waited over an hour. Once I got my feet in the water, I waited another 15 minutes, while 2 ladies who came in after my hour wait were waited on immediately. Unacceptable! My last manicure did not last 2 days. Because I only do a simple manicure and pedicure I am treated like a 2nd class citizen. No money here. I do not like the no chip, it hurts my nails. I do not do the Acrylic nails. The shop is rundown, the pedicure chairs need an overhaul, the cushions are saggy, the paint is rubbed off the foot rest. I go for a treat. This was not a treat, rather a total disappointment. read more

Favorite spot for when I'm back home. The place does tend to get busy on weekends. Especially in the mornings. But during the week you can call ahead and get right in the chair when you arrive. Be at peace and relax enjoying a wonderful pedicure. read more

Love them! My nail tech didn't hurry through and rush, he took his time and did a great job. Acrylic tip with no-chip polish, coffin shape. The color is Baby Girl, I think #497? Definitely recommend this salon! read more

Pronails and Spa - Nail Salons Near Me - Gurnee, Illinois

Absolutely horrible customer service. I'm extremely disappointed. I received services for a full set with gel polish and a pedicure. The polish on my nails started to chip immediately. When I went to get my nails fixed I was advised that I would need to come back later. All I was asking was for the polish to be fixed one nail and at that time I was unable to return. I let them know that I was unable to come back and was told there was nothing he could do..turned his back and began speaking with someone else while I was still talking to him. I spent $115 with them and left a very nice tip. Bad customer service will most definitely keep me from returning here. read more

Pronails and Spa - The polish job was absolutely horrible and he cut me. - Nail Salons Near Me - Gurnee, Illinois

Unsanitary, unorganized. Staff will start you and rush to finish to grab the next person my nails were not properly yet. Homie even forgot to put top coat on one hand until I mentioned it. read more

I spent over two hours here and left without the service I requested when I arrived. Pedicure was great but if you don't know how to perform a nail service that I customer requests upon arrival, you should just let them know. This salon has a sign on the door that states polices about not giving refunds, they'll do do-overs etc - consider it a warning!!! Do not waste your time or money here. I paid for all services and also left a tip because I've worked In The service industry and I know that workers really on tips. Never again read more

The odor in there from the acrylic made me SICK. Bad headache from it and the nail was all but friendly. Inspire of the good reviews I have seen I'd discourage anyone from Going there and inhaling that toxic smell into your lungs. Very poor conditions to serve the unlucky and I for one would never recommend this place under any circumstances read more

Absolutely love this salon so mad that I didn't find it sooner. Customer service is above & beyond expectations, staff is very friendly & salon is very clean!!! I had "gel" nails from another close by salon & decided I wanted to go with "no chip mani's". Instead of soaking the gel off & leaving my natural nail so thin she filed down gel super thin then put on the no chip polish. So my nails aren't super thin & each time file away more of the gel.That told me right there they are more about their customer then making the extra money! Highly recommend this salon!! read more

Pronails and Spa - Pedicure with nail design - Nail Salons Near Me - Gurnee, Illinois

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I didn't have to wait and it took only 35 minutes to do a no chip. It was only $30 for everything which is pretty cheap in my opinion. My nails still look great after a week at job where I wash my hands constantly read more

Pronails and Spa - No chip on my natural nails after a week working at job where I wash my hands constantly - Nail Salons Near Me - Gurnee, Illinois

Great place! Wow what a great place to get no chip colored acrylics and classic nails! They stayed late for our wedding party!!! Great prices and attitude!! Thank u! 5 stars! read more

Pronails and Spa - Bride !!! - Nail Salons Near Me - Gurnee, Illinois

I passed a gazillion nail salons on my way into town. I yelped and found this one and was so glad I stopped. Brian was amazing, he took his time and was really nice! I changed my gel color a few times before he started and he patient and just smiled and said take your time. He was so customer focused, I was truly impressed with his service. I will be back to see him soon. read more

Pronails and Spa - Gel emerald green - Nail Salons Near Me - Gurnee, Illinois

Went in to get a full set of acrylics done and everyone working was super friendly. There were also a ton of people working, probably for prom but it was super awesome that so many people were available. I had Lorena do my nails and she was super sweet and made sure my nails were even before painting them which I've never had done before. She was overall super sweet and she did an amazing job. I've never felt so comfortable after getting my nails done before and I feel like they look so natural. Definitely coming back here! read more

Pronails and Spa - Nail Salons Near Me - Gurnee, Illinois

I wouldn't bother to go here. No real nail technicians. Just basic flat wide shaping. When you try to tell them what you want, they pretend not to understand. Worse...I received a quote before my service and it went UP by $5 went I went to pay. Which was very suspect. I have not patience for unethical people. read more

I went in to do my nails and the older gentleman started doing them and in my 10 min he was already trying to put the polish on them. I said "wait! Ur not done. You still have to file and clean them up." His response was "where show me" so I'm showing him and he says angrily "if ur not happy then leave" I get up to show another worker there and she looks at me like I'm crazy and I'm thinking it was her husband. In any event, I left! So terrible! I am so disappointed. I really need my nails done. read more

My experience overall was fantastic. I walked in with my male best friend and they were able to assist him and also give him advice on what to do at home. A $20 tip went to his nail tech since she worked a miracle! My pedicure was great! No complaints! Will definitely be back. read more

I just had dip acrylic nails with a tip done from Thai. I scheduled my appointment specifically with him because of all the great things I had read on Yelp and Facebook. He took his time on my coffin shape tip and the ombre color effect with the dip powder. The design and shape are flawless - he really did a great job! I am a well seasoned acrylic nail gal and these are definitely my favorite set. I will not go to anyone else besides Thai. This place also gives great pedicures - I left a review about them a few weeks ago. They have many different packages to choose from all at a great price. Love Pronails & Spa!!! read more

Pronails and Spa - Nail Salons Near Me - Gurnee, Illinois

This used to be my place to go to but not anymore. I had the powder nails done. Lady insisted to try and try after I told her I did not like these because they chipped easily last time I did them. She assured me 3 weeks they would last and if not she would fix. After 3 days one chipped. I went back. Got it fixed. After 6-8 days the rest had a chip on the corners of the nail. (All i normally do for a job is type, scan, etc) I called on the 9th day, to tell them this issue. They assured me I would get them fixed with no charge. I went back the 10th day, waited half an hour just to sit in the table and then to say "there policy is after ten days, you have to pay full price because you type a lot". The only pro to this salon is they take debit/credit. Best place in Waukegan (cash only) is beautiful nails. read more

I went in with two of my friends this afternoon for pedicures was told it was a 20 minute wait and yes after those 20 mins we were moved to spa chairs where my friends waited 20 mins for their techs to start their pedicures. I however waited 2 hours for anyone to even come over to me. My feet were soaking in freezing cold water for over an hour!!! I expressed that to one of the nail techs working on my friends and they did absolute NOTHING! No apology or anything they were extremely rude and did not communicate with us at all also there were multiple people just sitting around so there's absolutely no excuse for such poor customer service! I left after waiting for 2 hours with soggy cold feet. None of us would ever return. read more

I absolutely loved it here. I just moved into the area and was looking for a new place to get my nails done. Decently priced and they did an awesome job on my dip powder nails! read more

Pronails and Spa - Dip powder nails - Nail Salons Near Me - Gurnee, Illinois

We were visiting from out of town for a Navy graduation and decided to take our graduate for a mani/pedi. There were five of us total and we spent close to $250, absolutely not worth it! Rude nail techs, no attention to detail, and we all left unhappy with our nails. They hardly touched my acrylics with a file, and did not check to see what length or shape I wanted them. She just started doing whatever she wanted and when I asked for something different she got an attitude with me. I had to have them repainted twice because they were very messy. I gave up and had to deal with the last try because I was tired of sitting there. Horrible experience, was expecting much more, very disappointed. If you do go here make sure to be VERY clear with what you want and watch what they are doing closely. And also be ready to deal with rude service read more

Honestly I'm pretty disappointed. The customer service here is phenomenal. They make you feel comfortable, but my manicure lasted literally a whole 24 hours. I spent 55$ and a 10$ tip on a no chip mani pedi and sure enough my nails started chipping the next day. I would've kept coming here because of the employees but I definitely can't knowing the outcome. It's a shame. read more

NEVER GO HERE. I have no idea how this place has any positive reviews. I was just there for a no-chip mani with soak off & repair of one cracked nail. The tech first tried to "soak off" my polish with the drill. When I asked her not to use the drill on account of my already-weak nails, she buffed the shine off & did the usual acetone soak. When she took the foil off, she proceeded to SCRAPE my nails like her life depended on it. First with the flat side of the metal scraper*, then with the sharp side, then with the file -- using all of her might. I saw sheets of my nail surface coming off with the file. It was horrifying. I asked reappeared lot for her to be more gentle. When she started to apply the clear base on my scraped up nails and I groomed cuticles I had enough and walked out. The manager, a nice man, agreed my nails had been damaged and were crooked to boot & (to his credit) offered to fix it. But since nothing can fix the damage done other than growing them completely out, I declined and left. At least he didn't make me pay, though I did offer. *These metal tools are NOT sterile, though they've made an effort to have you think they are. The pouches are perfectly smooth, not wrinkled they way they'd be if they'd gone through a cycle in an autoclave, and the indicators on the pooh that change color with sterilization were unchanged. read more

Pronails and Spa - So much damage. Crooked index finger. - Nail Salons Near Me - Gurnee, Illinois

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Not only is Pro Nails extremely clean with quick service, this was the longest lasting manicure I think I ever had. My polish didn't chip for a full 10 days, and this was a regular manicure. Next time I will try to keep it up with a top coat every few days to make it last longer. More perks: Free water/soft drinks, Cash discounts and punch cards. I'll definitely be back! read more

Went in for two pedicures was told that he was short staffed and only had two technicians at the time. He told me if I could return later I said ye. I then asked him if he could write me down for noon he then said no 11:30 come back I said fine. When I arrived at 11:30 he already had 2 people waiting. He then told one that she was going to have to wait 45 min so she said she would come back later. Then he took me to the back and told me that he was going to do one and then in 30 min the other. He could of said that the moment he said 1130. Very unprofessional and a waste of my time and gas. Hasn't been the first time something like this has happen. read more