these guys were angels in our life when we needed a miracle!!! we hired them to move our things…read morefrom the u-pack pod facility in cohoes to our intended storage facility, albany menands self storage. they did such a great job packing the heavy contents of our three pods into their truck, and were knowledgeable, professional, and good natured. when we arrived at the storage place to unload, we found an empty office, broken elevator, and homeless people partying in the unlocked building. the sun was going down, the truck needed to go back to the facility, and our only plan had suddenly fallen apart. the folks from don's so kindly came to our rescue and stored our belongings overnight at their facility, helping us brainstorm new options. the next day they helped my husband move it all into a massive u-haul we'd rented, and when he paid the invoice, they hadn't charged us any more than their original quote, despite the headache our chaos had surely caused. i am truly so grateful for the kindness and patience they showed us, and of course for the expert job they did with the move itself. highly recommend!!

Organized a $1,500 move from a 2 bedroom to a house. Set the move up 2+ months in advance. Spoke…read morewith Tony about 3 times re: various things such as, updating the inventory list and date for move. Super unprofessional and unreliable. I had to call back because the new quote hadn't been sent to my email. Called and confirmed with Tony again and had the quote sent to my email and I signed it. No phone calls to confirm. Movers didn't show up the day of the move after getting the permits for no parking, arranging time off of work and family members to help. Don't waste your time on this company, you'll be running around doing it all on your own anyway.

Very communicative, arrived on time, handled everything with care, all for a MUCH more affordable…read moreprice compared to other companies around!

Great communication initially when getting a quote and setting up the appointment. You do have to…read moreput down a deposit. For us, it was $50. Fast forward to a couple days prior to the move, I texted and no response. Texted again the next day to try to get confirmation they were going to show up and again no response. Texted from a different phone number pretending to get a quote and what do you know, he texts back. Thank god they actually showed up, albeit 15 minutes late. I will say they were polite and put our stuff where we told them. However, they damaged TWO of our dressers (took an entire corner off both) and didn't reimburse for either of them. Didn't give a discount, just apologized and charged the full price. Each one of the dressers cost $300.

I'll be relocating soon and just did a quick search of storage facilities. I had a chance to stop…read morein to The Albany Menands storage, the two women that were in the office were really helpful wonderful. I'll be making a reservation soon.

we were so upset when we arrived last monday 7/13/26 and saw the condition of this place. the…read morebuilding looks nice from the outside and it is beside an apartment complex that appeared to be lively and in good shape--so we were shocked at how unsafe we felt inside the self storage, both in terms of leaving our belongings in the building for any amount of time, but also for our personal safety. we had rented the unit based on these reviews that said no one was even able to access the upper floors without management letting them up. instead we arrived (with our four-man moving crew and 30 ft truck full of our belongings) to find the "coded" gate totally open to the road, zero staff on site during business hours, and every single outer door unlocked. the elevator was fully broken, trash was piled in vacant units with their doors wide open, a transient was smoking (not weed) out of a clear glass pipe on the third level, with his liquor bottles and garbage spread out across the floor and music blasting like he felt completely at home. we decided that even though we had no other place to take our stuff and the movers needed to leave, under no circumstance could we stay one minute longer here. a bright spot in our awful day was how responsive the StoragePro corporate team (who are based on the west coast) were to us when we couldn't get anyone on the phone at albany-menands and then arrived with our whole moving crew to an empty office and all the rest of it. those kind folks did refund us our money after we filed a report about all this, but i still feel compelled to share this experience with anyone researching safe storage options, since the existing reviews on here do not accurately reflect the current state of this facility. my husband did later have a phone call with the person who was out that day with a family emergency, and while i understand that emergencies arise, that still does not change the reality of the physical state of the facility or its total lack of security and oversight. we consider it a blessing that everything worked out the way it did and we were able to see the true state of affairs, rather than foolishly leaving our things there.

Don't use if you value your furniture. The 'crew' showed up in time and did the job, however only 1…read moreof the 3 knew what they were doing. I supplied more than enough moving blankets, however they did not secure any items in place nor wrap items properly. Many dents in furniture & broken handles on a cabinet. Also dented and marked my new wood floor and hit my ceiling in 2 places. Asked for insurance submission- stopped responding to my texts. Before hiring I brought up all the negative reviews and was told those were selected by the website... Shame on me for believing he was different. See photos

Mr.Winslow and his co-worker did a great job. They were prompt conscientious and friendly.The move…read morewas smooth and stress free. I would recommend their services you are in good hands.

Amazing! With less than a week's notice Capital Movers found a way to fit me into their schedule…read more Early Friday they came and started right to work. There were two pieces which needed disassembly to get down the stairs. It wasn't bad enough that the stairs were narrow and had a low ceiling but also the landlord thought it was wise to paint the stairwell the day before. Moving can be a time fraught with anxieties about the place and furniture you've come to rely on and care for. Their calm diligence was reassuring from the start. At the house there were many additional boxes that had to go to the second floor and they adapted without pause. Their truck was pristine with everything loaded orderly in it's place so as not to be damaged. You knew that someone who cared that much for the tools of their trade would care for yours as well. These guys were not just professional but true Masters of their Craft. You can't go wrong with Capital Movers.

Called them on a Wednesday afternoon to see if they could move some furniture back in place after…read morerefinishing my hardwood floors. He immediately called me back and was here 8 AM Thursday morning and had the job done in 20 min. Very friendly and real nice group of hard workers. I would recommend them and would use them again!! Thank you Tom!!!!!

thanks for your prompt and efficient service! We needed help disposing of our mattresses and junk.read more

Steve and his crew did a spectacular job moving us. They were very efficient, respectful of…read moreproperty, and paid attention to detail. We highly recommend Steve and crew!

LorDell and Donnell moved several pieces of heavy furniture from the second floor of my home to the…read moregarage and they did an excellent job. They were on time, polite and were very careful and thoughtful when moving the furniture. They made sure I was pleased with the work performed. Also, they were reasonably priced. I would certainly use them again for future moving jobs.

Great job. The team arrived on time. Did not waste time…read more The job was quick and with no issues. I would use them again. And recommend Also, great quote