Extremely friendly and accommodating staff. They definitely know their stuff here. I learned that…read morethey will build a pack for you based on your adventures. They even rent equipment. Super cool and local!!!!

From the owner: Near Zero helps outdoor enthusiasts of all levels take the guesswork out of backpacking by…read moreproviding easy-to-pack gear that is lightweight and ready to go when they are. We take the hassle out of shopping by providing all the essentials in one place, from ultralight tents to titanium cookware to The Dean™, our patented backpack with a labeled storage system so adventurers can quickly access their gear.

just want to thank Mason at the gun dept, i appreciate your professionalism and awesome customer…read moreservice. I came back to purchase a rifle because of it.

I would ALWAYS prefer to buy locally, but most of the time it makes no sense. Consider this:…read more ~~~~~ I went to Sportsmen's Warehouse in Mesa several years ago to buy an assortment of primers for testing reloads for my new 44 SPL revolver. I had to stand in line for FORTY FREAKING MINUTES while those guys at the counter jabberred and jabberred like best buddies having a beer about the merits of this weapon or that one. I have SERIOUS back issues and it was shear freaking misery for me to do this. I told the guy who finally waited on me, "Hey, man. I know you don't run this place, but my wait to buy these primers was just NOT ACCEPTABLE. Perhaps you ought to have two lines? One for lookie lous and one for people who actually want to BUY SOMETHING?" I made a point of being calm and nice, even though my back was afire. I told him politely that they would NEVER see my face again at that counter. I'd rather pay the UPS hazard fee than stand in line for 45 minutes. That's a NO BRAINER. The guys who run that place HAVE NEVER THOUGHT ABOUT THEIR CUSTOMERS' EXPERIENCES. Not. Ever. That's why they s**k.

Awesome place! Like all Bass Pro Shops, this is a fun spot to shop with a cool vibe. Great…read moreinventory and wide selection. The customer service is amazing. Every employee asked me if I needed help and did it with warmth.

On 12/21/24, I had a very disappointing experience at the Bass Pro Shops in Mesa, Arizona. During…read moremy visit, my mom was waiting in line to use the restroom along with several other customers when a mom and her child walked straight past everyone and cut through the entire line. It was extremely rude and disrespectful to everyone who had been patiently waiting their turn. What made the situation even worse was that no one from the store seemed to address it or manage the situation, even though the area was busy. Basic courtesy and respect for other customers should be expected in a public place, and unfortunately that wasn't the case here. While the store itself may be popular, experiences like this leave a really negative impression. I left feeling frustrated and disappointed with how the situation played out. I hope that some day, this issue gets addressed and resolved. Needless to say, I won't be coming back & would highly recommend staying away from this location.

Awesome range bag that is truly unique! Had an exchange of…read morea bag and the owner Sandi was so quick to respond to my email and had no problem exchange my bag. Companies rarely reply same day, let alone 30 minutes after an email was sent, on a Saturday...I'm impressed! Customer service seems to be disappearing lately and awesome customer, I thought, was nonexistent. Thank you for proving me wrong.

From the owner: Gun accessories designed by a woman shooter for women shooters. Our products are all USA Made and…read moredesigned with the needs of women. Check out our NORB (No Ordinary Range Bag), a innovative range bag that is tuff as nails without looking like a range bag. Perfect for office or even as your every day carry. www.OffHandGear.com

Today, I visited the Gilbert 511 location, first timer. My son had to get a specific type of pant…read morefor his upcoming job opportunity. The sizing was super accurate. Quick "in & out" of the dressing room. The style of pant was a slim comfortable fit. The narrow pocket on the left will work well for carrying things. Items that clip or say a flashlight can carry well clipped on the edge of the front or rear pockets. The clothes here are noted to be extremely durable and from what we've come to understand; is that they lasts for YEARS, so ultimately it's worth the high end price point. The store carries much more than just clothes here. Features footwear, accessories and tons of tactical equipment. The employee (Eli?) that assisted us was very helpful and informative about the products we purchased. He has been working for them for 4 years and his knowledge of the brands and customer service was excellent. My son seems extremely happy with his purchase and is excited at what's to come. We will be back. Note- you can order on line or pick up merchandise in store @ 511tactical.com. The staff were busy with a few orders that were being shipped out. Also, you can receive an additional discount if you are *Active-Duty Military, Veterans, First Responders, Medical Personnel, & Teachers* by showing your valid ID of course!

This store is perfect. I'd heard about 5.11 for a while and needed work pants for a new job I've…read moregot coming up, so I stopped in and ended up talking with Austin about what kind of pant I needed and why that specific one would work best for what I needed, and to keep it short Austin was phenomenal. Genuinely exactly the kind of service I expect when walking into a store with questions. Not to mention just a cool ass dude in general. I don't usually write reviews ever but felt like I had to. Will definitely be back.

What a great experience! The show space was small but I thought I overheard that they were doing…read morework on the space. It was explained that 90+ % of their business is online. Still there was plenty cool stuff to look at. The person who helped us was AMAZING! No pressure, was exceedingly pleasant and was attentive. Man .. he can teach classes for most of the gun shops in the Phoenix area. I might not have bought here were it not for how awesome the staff member was. Had a great selection of sharp and shiny things and there were a couple of Rings that called out to me and I may have to go revisit them. Had the coolest pens and almost made me wish I wasn't retired so I could make use of them. Just a fun shop with cool stuff and in my experience .. great staff. Thank you for a great transaction and for my nifty new toy!

Wow, just doesn't cover it. From ordering, shipping, communication, and response time. Monkey Edge…read moreis phenomenal. I don't think it will be our last time purchasing from them. Thank you for such a pleasant experience.

Amazing customer service. Bryce was great and answered all my question. I Will be back.read more

Chad and Brody were awesome! Both went the extra mile, expedited a build on a tripod for me just to…read moreovernight so I could get it before my hunt, AND they followed up to let me know they got it shipped same day! How do you beat customer service like that?!?! And I've only ever heard great things about their products so excited to put them to work.

My son was looking for a firearm. It was no longer on their site and asked that I check to make…read moresure. Went over there and was able to find the firearm he wanted. Spoke with Brock who was able to ensure that the firearm would be there when we came back. Props and my thanks to Brock for taking care of my son and I. This will be one of the places we will be checking out for his firearm needs. My experience with Turner's whether CA or AZ have been great and have not had any issues with staff.

From the owner: Turner's Outdoorsman has been the headquarters for hunting, shooting and fishing. We carry a…read moresurplus of quality products, we have been and will be your one stop shop for all of your outdoor needs!

Been shopping at this location since 2017/18 and always had the best experience, special thanks to…read moreall the nice people working here. Last week I needed some help with my second backpacking trip to Havasupai and met Alec in the store. I was so surprised that he went above and beyond for me and my questions and recommended several good options not only for the hike but for the car camping as well. Since the experience was so great, I texted my friends from out of the state and asked them to use REI at Paradise Valley for their purchases because of a great value and quality. Hence proved again and again, the REI is the best option for your outdoorsy needs. Thank you brother Alec!

Two stars is generous for a place with a very flawed "100 % Satisfaction guarantee" policy that…read moredoes not return lightly used child shoes worn once... Seriously, my daughter wore them for 3 hours, put them away and tried them on a month later and they no longer fit.. Did I mention that we are also REI members with the supposed benefit of returns up to a year? Based off this experience, I sincerely doubt that they will honor that as well. My wife really likes the place but I am not a fan of subjective "100% satisfaction guarantee" return policy's.. Their Corporate offices should change the "100%" to "limited satisfaction maybe"?

Super kind service at first…read more Being an inexperienced 14yr old I brought an item in to get a wire soldered. They said they could do it and when I got it, it was messy and weak. I took it home and when I assembled my model , it turned out one of the components was damaged (near the wires that were soldered) It cost $50 for a new one and they said that they weren't at fault and turned me down. No compensation... Pretty disappointed, as I don't really have a stable way to make money at 14...

I will get straight to the point. The hobby is dying, and some of the guys here are not doing it a…read morefavor. They always sound in a rush and annoyed. Hey bud, if you don't like your job THEN LEAVE. Everytime i have gone in there even with my pregnant wife I feel uncomfortable. And i see the way other customers are treated. Customer service is garbage but for 1 guy making it worth the trip. The value and pricing of parts should be lower due to the weak a** customer service. I am not the first nor the last to have this issue. Let's keep the hobby alive! No reason to kill it with salty a** people. This is as far as I go out of respect to the owner. But do not expect a friendly experience with RC's here.