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    Services - ProKleen Restoration

    Biohazard cleanup

    Damage restoration

    Environmental abatement

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    Environmental testing

    Mold remediation

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    Ask the Community - ProKleen Restoration

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    First Response Restoraton Services - Cleanup at a commercial fire job

    First Response Restoraton Services

    (1 review)

    First off these guys are not experienced, both technicians admitted they are new to this and don't…read morehave very much experience in this field. I can live with that, but lack of communication, lying & unaccountably are another thing. Friday 18, 2018 --- Eli with 1st response set up an appointment for me for Monday 21 @ 9-9:30am. I confirmed via phone call with him Monday morning before 9 am that he was headed my way from Medford to GP. Texted him at 9:30am to ask if he was headed my way, called again at 10:30am, the guy didn't get to my house until after 1pm to give me a 2 minute quote. The only act of admission I received from him upon arrival was, we must have gotten our wires crossed. No you flat out lied to me & showed that you believe my time is worthless between multiple calls & texts that your confirmed. He's supposedly set up the dry wallers for today Wed. 23 & the painters for Thur. 5-24 and was going to get the quote over via email from Serv Pro's. I tried to call & text Tuesday with both ServPros and Eli with 1st response and was promised they would have the quote over by end of business Tuesday and they would get me the #'s to the dry waller and painter. Eli never responded to 2 calls, 1 VM or 1 text, nor did Serv Pros respond to the email by EOB yesterday. I called & texted Eli back this morning to see if the dry wall people were still coming out, no response. Finally got a hold of Serv Pro's this morning, upon which was told that the first response tech's were at Serve Pro's office, but they aren't going to do the job. Waste of half of my week, instead of 1st response made you should call yourself "No Response'... Use at your own risk!

    ProKleen Restoration - damagerestoration - Updated May 2026

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