I am not in the habit of giving bad reviews, but wow!…read more They started out quickly. Damien and his tears out crew were great. Rachel the receptionist was professional and responsive. DO NOT use for repairs! DO NOT recommend for remodel! AUSTIN MONET blew smoke up my skirt and left my house tore up, wouldn't return my calls and said it was months out to fix it. Then, he acted like my insurance was dragging their heels, but he had only submitted the estimate that very day. I have seven people, including one disabled and one only 7 sharing one bathroom with holes in my bathroom and laundry.

I had an absolutely A+ experience with Servicemaster's. My 85 year old mom had recently lost her…read morehusband/ my stepdad of 55 years. I was looking to give my mom a fresh start with a top to bottom spring cleanup & clean out. She had been the primary caregiver for my dad with Alzheimer's for the last year and a half. Consequently she lost total control of the house & keeping it clean. The home had become completely out of sorts from top to bottom. I was looking for somebody to help get my mom's home back in order from top to bottom. Marcus and His coworker were absolutely fantastic. They were not only hardworking, efficient, very experienced but also were extremely sensitive & caring to my moms situation. I can't say enough wonderful things about my experience with the company. At the last minute we needed an extra dump load taken off the property and they were able to get that put together at the last minute as well. I would highly recommend them to anybody looking for A reliable and extremely professional and competent company. Thank you Servicemaster for making a very hard situation have a beautiful ending. Being able to get my mom back on track with her house was A wonderful new beginning & gift for her. She's going to have a lot of adjustments after losing her husband of 55 years but having her house back & cleaned was a beautiful step in the right direction.

Chris did an amazing job on my bathroom patch. You can't even see were the old wall was and the…read morenew drywall starts. I took a photo texted it to him, got a bid and within a couple days he was here and done. Cleaned up nicely and was very professional in the job. I would recommend him highly. Clare

All Purpose is all life saver. We had some roof and wall damage from recent weather events which…read morecaused water intrusion and damage. I was very concerned that we were in over our heads with trying to get it repaired quickly and correctly. As usual when you are having to do emergency repairs you can expect to pay a premium cost. We were very fortunate that the structural damage was minimal and it mostly affected the drywall and inside furnishings. Running into Chris was a total blessing. He clearly understood our time critical situation and was very empathetic with us. We were pleasantly surprised that he came to inspect the repairs needed on the same day and within 5 days our worries were put to rest. Our problem was fixed in a very timely manner and reasonably priced. We cannot thank him enough for his professional approach and great customer service.

In November I experienced a broken pipe in my master bath that resulted in the demo of my entire…read morebathroom. It required the demo and dry-out of a 12' x 11' bathroom, over a period of a week due to the damp weather and amount of water that had soaked the sub-floor and studs. JTM came out to do the remediation and I am still so impressed with this company! They sat down with me to explain in detail what had to happen, how long it would likely take, explained best and worst case outcomes, reviewed costs with me and helped me understand the insurance processing. They even handled the insurance claim for me. Throughout the process, Jordan and Tamara, the owners, were timely and considerate, always understanding of my weird work schedule at the hospital (thank you soooo much for that!), tidy and neat with the materials that they had to remove from the property, and respectful and kind. Their employees were also considerate and thoughtful, and as difficult as it was to have a houseful of strangers in and out of my house for a week, I couldn't have asked for kinder, more respectful people to come in and do such a thorough job. They tolerated my tears, my frustration with all the noise of the drying machines, and patiently answered every question I had even though I know they were so busy after all the fires we had in Sept. I will DEFINITELY be calling on them when I start with voluntary (smile) remodeling, because they are perfectionists, they are fair, and they aren't happy unless their customer is happy. I will recommend them to any and everyone!

From the owner: JTM Construction and Restoration is your local Water Extraction, Water Damage Restoration…read morespecialists. We offer 24hr Emergency Services, Please give us a call today for your FREE estimates, Carpet & Rug Cleaning Experts

Rusty of ProKleen promised to finish the job in one month of remediating my kitchen from a slow…read moreleak which got under the wood floor. He failed to keep this agreement by not even being finished by 2 months. He tried convincing me that his men could"accidentally " break my 20 yr old countertop so that they could install another one to my liking. To which I replied...... "O hell no!" He, also, tried getting me to agree to removing all of the wooden flooring throughout my home instead of just a few square feet in my kitchen. "Ah, no to that, too!." So I paid him for the work done, thus far, and then fired the company. I hired an honest contractor who finished the job. And for a lot less money. The last infraction that I just found out today is that Rusty is requesting money from my insurance company for work that he did not do. And this is why the insurance company hasn't paid me after I submitted the invoice for the work, legitimately, done and paid for by me. What nerve!!! NEVER ALLOW PROKLEEN TO CROSS YOUR MIND MUCH LESS YOUR THRESHOLD when you have a water damage problem.

It's never pleasant having to write a review like this, but my conscience tells me to warn people…read more Here is the warning. In May of 2021, the septic system backup and flooded the bathroom and a nearby bedroom of a house that we were renting out. The repair area is about 300 square feet between two rooms. We hired Prokleen. They said insurance would cover the entire project and it would be likely be done within a month. It's been almost five months now and the project is still not finished. The details: initial clean up of hazardous material took about a month due to asbestos in the drywall. After the clean up, they started the rebuild. Steve, my contact, told me he would walk me through the process of choosing flooring to make sure that I did not exceed insurance coverage. I found flooring that I liked. The flooring company manager warned that it would take several weeks to arrive due to the pandemic. He urged me to have Prokleen place the order immediately. By phone and text, I informed Steve of the selected flooring and the warning. Steve said he would calculate costs and call me back. If we agreed, he would place the order immediately. I heard nothing from Steve over the next week, but the flooring company called to warn me that Prokleen had not contacted them. They were worried for our tenants. I called Steve to inquire. Steve, said they had not yet placed the order because they needed to calculate the cost of the flooring to ensure it's within my price range. Unless Prokleen uses an abacus to run calculations, the explanation fails. It's only 300 square feet! Steve promised to take care of it. I was in ill-health at the time and neck deep in work and due to exhaustion, failed to follow up with Prokleen, trusting that they would take care of it. Big mistake. Nothing from Prokleen for a month, so I called. Apparently, they had sent me an estimate by email a month prior. Why would they email without calling or texting as they had always done in the past? So much for Steve's promise to walk me through the entire process. The flooring price was $1,000 over budget. Selecting different flooring would delay the process even longer--my poor tenants! I emailed and called Steve to complain. I agreed to the flooring because there was no time to lose in the install. My tenants were living in the living room. I told Steve I wanted to talk with him about the pricing before I paid, because it seems unfair to me. Steve promised to send someone out to talk with me. No one ever came. The build-out began. About a month later, Prokleen accounts receivables called to collect $1850. The extra $850 was due to late payment. I said the fee was not fair because no one had come out to speak with me as Steve had promised. The clerk canceled the extra fees and said he would have someone call me to explain things. Never happened. A week later, I left another message asking for an explanation. Never got a call. I called again. No reply. Prokleen then hired a subcontractor. They got halfway through the build-out, then suddenly stopped without explanation. I emailed Prokleen. They said they had underestimated tand would have to order more flooring. They had under-calculated the material needed. How can you miscalculate 300 square feet? I was told that the extra material needed to complete the job would cost me an extra $850, exactly equivalent to late payment fee. I got a bill for $1,852.96 -- still no one has called to have that billing conversation. Several weeks later, I get a text saying that the material had not arrived because the flooring company had marked the order for pick-up. ProKleen refused to pick it up. I'm dumbfounded at this point. I texted them a week later--flooring had not arrived. They assured me that it would arrive in a day or two and that they would be out first thing the next week to complete the installation. The next week came and is nearly gone. It's Thursday now. No one has come. No text. No call. No email. Now here are the final three points I want to make. First, how on earth could they promise me that I was not going to be charged extra, if they can't even do the material math for 300 square foot installation? The fact that they got that estimate wrong tells me that any mistake that they make on their end, they expect ME to pay for. Second, why did they hire a subcontractor to complete the work? That surely raised their costs. Seems I'm having to pay that extra cost maybe...under the guise of miscalculation. Finally, the tenants moved out three months ago because they were tired of living in the living room and having no sink in the bathroom. We can't use the space until the build-out is complete. We are now nearly five months into the process now... So Yelpers, do you think I should pay anything extra? Would you? If you want a never ending headache and wallet-leak, I couldn't recommend a better company for the job! P.S. I'll update this review if anything of note changes. Otherwise...

Due to worn gutters I had to have the soffit wood replaced in two areas, What a relief to not look…read moreat this rotted wood I had looked at for too long. Brian was so very nice and efficient to work with. I was given a detailed agreement with the work to be performed and invoice. And it was done in a very timely manner. Bernie did very good work on the new replacement soffit. I was so happy to see it looking so good. Now new gutters!

1. It took them a year to rebuild our thousand-foot square home after a fire. A whole year…read more Sometimes 2 or 3 weeks would go by before anybody would work on the house. 2. After about 8 or 9 years we began to notice that the foundation was moving, and that the flooring was moving away from the walls, that's when *I went to the county to see who had inspected the foundation. It turns out they did not have the foundation inspected, they didn't even pull permits.* 3. They rushed us back into the home after exactly a year, because the insurance company was not going to pay for us to stay in hotel rooms or temporary housing longer than a year. The outside of the house wasn't caulked, there's trim missing in some places, etc. 4. Certificate of Completion (or Certificate of Substantial Completion) was never produced or signed. 5. I have made contact with the company and tried to solve this issue with the floor. They have refused to make good. Avoid these people like the plague. Even if the insurance company recommends them. They will off take any job thrown at them which results in them spreading themselves so then they are unable to finish the work in a timely manner. Everything is rushed, steps are skipped for speed and convenience. Caveat Emptor

Late on Sunday night, I used their answering service to arrange a repair on Monday morning. I had…read moreto turn off water to my house due to a leaking shut-off valve under the kitchen sink. Hukill's used SMS to schedule the appointment and keep me posted every step along the way. After another appointment was cancelled, they contacted me to schedule for an earlier time. The plumber personally called to say he was on his way. He completed the work with amazing efficiency. The cost was proportional and reasonable for the quality of service received.

We have used Hukill before. They advertise 24hr service. We are a landlord. Called today, Sunday…read more9/7 at 9am. Tenant called with both toilets backed up into showers. We were told they can come out TOMORROW! They have NO PLUMBERS AVAILABLE UNTIL TOMORROW. Why advertise 24hr?? We asked if they had anyone to recommend. NO. I'll be interested to hear from Ryan on this. Tom Wilson

They came when they said they would. So reliable, check. They did the job they said they would. So…read morecompetent. Check. They were friendly. Good customer service check. Fairly priced. Decent value. Check.

Mike got back to me quickly, came out and gave me a written quote, came to do the work in a timely…read moremanner and was a delight. He worked conscientiously and did a beautiful job while cleaning up after every stage. His quote was what I expected, no surprises, and he went above and beyond my expectations. I would recommend him every day. He knows what he is doing and was honest. The laundry room inner door was a 70 year old disaster but looks great now and the dogs will love the dog door for years!!! He is a keeper for sure. Susan Y

I hired Nick again to remodel my den and install French doors. He did such a great job that I had…read morehim build me beautiful raised beds bordering my whole back yard. I couldn't be happier.

If your time is valuable and an individual's integrity is important to you, then avoid this…read moreindividual. We requested a quote for a deck. Nick changed the first 2 appointments we had with him, thus wasting our time since we had set aside time to meet with him. Finally, the third time he set an appointment with us, he was over an hour late, again most disrespectful even though we were trying to give him one last opportunity to bid our job. After spending over an hour with him, he promised to have a quote for us by the following Tuesday (this last meeting was on a Thursday). When we received nothing by the following Thursday, 2 days after we expected his quote, I left a message to please let us know status. He did not return our call. I left him 2 subsequent messages over 2 weeks, asking what is going on, but he did not bother to respond. In the last message, I asked him that if he no longer wants to bid the job, he could at least simply have the decency and professional courtesy to let us know. That was almost a week ago. AND STILL HE HAS NEVER CONTACTED US AFTER WASTING SO MUCH OF OUR TIME! This is a rather stark indication of the true character, or lack thereof, of this individual and what you can expect if you engage him. We strongly recommend you go somewhere else. Lord knows what may have occurred if we had given a deposit and hired someone such as this who demonstrates such an incredible lack of respect for others! We are in Grants Pass, NOT NEVADA. Address w/ Google needs to be updated.