JAM has the best service and uses top quality materials. They replaced our roof and it's perfect. Later, a tree branch fell and caused some damage. No problem, they had it repaired for us in a manner of days. David handled two separate roof replacements for us with absolutely no problems whatsoever. Highly recommend. read more

Fantastic and quick review. I called on New Year's Eve when other companies were closed. They were able to come by two days later and the work was fast and fixed the problem. I would definitely use them again. read more

Great job on my new metal roof! Respectful, professional crew. Good communication throughout the process.

Excellent service, fair price. Answered the phone and helped as needed. We would use them again.

I would highly recommend JAM for any kind of roofing repair - five stars. For moss removal, you may want to look at alternatives. We contracted with JAM to repair wind damage to a portion of our roof, as well as a moss treatment. The estimator (Dan) was great. We were able to schedule an appointment within a few days of our call. He was delayed a bit on the day of the appointment, but kept us informed the whole way. He was thorough and clearly explained everything that needed to be done. The scheduler (Haley) was also great. We wanted to get the roof damage repaired before an upcoming rain event, and she was able to get that handled. She was also very accommodating when we requested a reschedule due to a conflict. The crew that came out to perform the roof repair was very friendly and professional. It was in a difficult area on our very steep roof, and they handled it without a problem. You can't even tell where the shingles were replaced. The job was completed the day before a significant thunderstorm! Unfortunately, the crew that came out to do the moss treatment struggled a bit. They really weren't prepared. We do have a steep roof, and it was a hot day - tough conditions. However, I would expect a professional roofing operation to be able to deal with that. One of the crew didn't seem like he was happy to be there and he wasn't shy letting us know about it. They did work hard, no doubt. A lot of the work involved installing safety anchors, which was great. They did get a lot of the moss removed, and did a bit of a messy job spraying the treatment chemical. They also left a bunch of moss debris on the back side of the house. One of the guys told me that they wouldn't be able to treat the moss on the garage roof (which was about a third of what needed to be done) because "there is no safe way to get up there." Really? I ended up putting a wire brush on a long pole and had it cleaned off in a couple of hours. The job got done, but lesson learned. read more

The work was completed as expected. Communication could be much clearer. The manager called back to explain changes and itemization of the billing. read more

Professional service from start to end. Organized-- they know their business. The gentleman came out immediately when we requested our bid for a new roof. He did not over sell and estimated our needs correctly. The scheduler called to set the date for the job to begin and reassured us when we hesitated on the start date because of weather. The roofing crew showed up went to work. They identified areas of concern regarding various aspects of the roof and we approved what was needed! They completed the job in three days time on a 2200 sq ft house. The bid was very affordable. They even helped in selecting the color for the roofing tile. We highly recommend them read more

JAM came out, examined my roof and gave me an idea how much it would cost to reroof. Nice, friendly representative.

We have a rental property in Williams Oregon, recently with all the storms we had large tree fall on the cabin. It punctured the roof in multiple places and damaged the roof cap. Jam Roofing was the only roofer we could find that would even go out and work in Williams. Mike handled all of our Communications professionally and quickly got an estimate for the repairs to my homeowner's insurance company. Less than a week later they came out & got the work done in one day! Even working in the rain! It could not have been any easier and they even gave me a $60 discount on my bill for paying by check. I couldn't even get anyone else out to work on my house, Jam Roofing will be the first place I call the next time I need a roofer in the Rogue Valley. read more

JAM Roofing - Tree fell on our roof, Jam Roofing fixed everything! - Roofing Near Me - Medford, Oregon

These guys did an amazing job! Had a small repair needed to finish selling our house. We were under a time crunch because of the contract. They were out a week early when all the other roofing contractors said they couldn't do it in time. They were super nice and friendly and cleaned up their mess completely. Definitely will hire them again in the future. read more

JAM Roofing - Roof fix. - Roofing Near Me - Medford, Oregon

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Jam Roofing was a great roofing contractor to deal with. They are very professional, friendly, and knowledgeable. Zach came and gave us lots of information, brochures, material comparisons, and catalogs. He e-mailed 2 quotes that itemized every detail on what would be done from the start to finish. Everything was completed as stated. They replaced both our skylights along with the entire roof which really needed it. The crew showed up on time worked hard all day (even in the heat) and left our home every day better than it did when they arrived. The weather called for heavy rain over the weekend and we had some concerns, but after talking to Shawn, who took the time to explained the entire process to both of us at different times assured us that everything was going to be fine and it was. Thank you, Jam Roofing for an exceptional experience. Our roof looks fantastic! Steve and Roz read more

I would absolutely recommend Jam! The owner is very responsive, and if any issues came up, not only did HE personally come to address it but he would make sure that we were completely satisfied. He takes pride in his business and he makes sure that he has workers that will also take pride in their work as well. The take away all derbies everyday so there is no mess in the yard. You can not beat the customer service or the work. You will not regret choosing Jam roofing for all your roofing needs. read more

Great roofing contractors, Kyle was very professional and personable from the first phone call, his guys are great and very hard workers. Great guys! Would and already have recommended this company to anyone that needs a roofing company. Can't say enough, great company! D. & J. Perry read more

The owner of this business is a straight up guy. The office staff is wonderful too. They had a little staffing problem while doing my job but the owner came out himself and made it right. I can highly recommend them if they can find some good help to hire. I know it's tough these days. read more

My experience with Jam roofing was great from start to finish. Kyle did a great job in explaining the process. The workers showed up on time. My new roof looks great! read more

These guys might do good work, I wouldn't know as they keep delaying the job. They didnt tell me until after I signed a contract that they couldn't even start the job for MONTHS. Now there has been many more delays and soon the rain will start. Which is a problem when you need a whole new roof. So I guess the trick is getting them out to a job! read more

I received another bid for the same amount but ended up going with Jam for a roof replacement simply because I really liked Kyle from the first phone call and the walk through. I also couldn't pass up the Pabco warranty. Kyle was professional, responsive, knowledgeable and accommodating through the whole process. The guys who came to do the work were respectful, friendly, professional and hard working. I had a five star experience, would choose them again and recommend Jam highly. read more

GREAT!! I can not stress this enough. Completely professional, respectful and great communication throughout the job.They left my yard the way it was every single day. You can't beat the GAF system. There is something comforting about one manufacturer and it is quality. GAF is the way to go! For us, they were also the best price, so win-win in my book. Veterans, don't forget to ask about the discount! :-) read more

We recently needed to get our home reroofed so decided to get estimates from 4 roofers in our area. We had no knowledge about any of them. Basically looked in the phone book and called ones we had heard about or had seen their signs around town. Jam Roofing was by far the most professional and knowledgeable. They were in the middle cost wise, but they were head and shoulders above the rest. Case in point, 2 of the roofers gave estimates they scribbled on scratch paper while sitting in their trucks after climbing on the roof for 5 minutes. 1 said he would email his quote. He did...2 1/2 weeks later! And he was the most expensive! Kyle from Jam Roofing came out with literally a portfolio of product info, material comparisons, catalogs etc.,. along with an itemized estimate listing each and every option. Very professional, friendly, knowledge. We could not have asked for a better overview. My wife and I decided as soon as Kyle left that we would go with Jam. We scheduled our job and then had Kyle and Mark, the owner, to come out to discuss a sun tunnel install. They took time to explain it to us and go over the best positioning of it. They were right on the mark as it looks great and adds tons of light! We had the job done while we were on vacation to avoid the noise. When we got back it was done, looked fantastic and you never would have known they had been here! No mess in the yard. No debris left about. Our neighbors LOVE the roof. After the fact in talking with friends, we found 3 of them had Jam do their roofs previously and all of them couldn't praise them enough. Turns out our intuition was right. Mark, Kyle, Aaron and the crew do fantastic work, are wonderful people, and we could not be more pleased with our entire experience with them!! read more

Great roofing contractor! They put in a sun tunnel at a very reasonable price, and left absolutely NO mess behind in my house or my yard. Very fast response. When I had a problem with my gutters, Kyle kept in touch regarding ordering of supplies and when he felt that his crew was booked he came out on a Sunday morning and did the job himself. One of the top contractors I've met in almost 30 years of property management. Highly recommend. read more

Needed to have a cedar shake roof removed and replaced on two buildings with quality GAF shingles plus wanted a sun tunnel added and new gutters and downspouts. Called five different roofing contractors and got estimates from them all. Mike with JAM roofing followed up with all of our questions and provided a lot of information to use to be able to make our decision on who to go with. While not the lowest bid of the group, Mike gave us the confidence that we would be getting a quality product with JAM. It turned out to be exactly correct! The crew that did the work on our house was a great bunch of guys. They did a thorough and complete job in a very timely manner. A very hard working crew and they cleaned up the job site every day before leaving. Everything was done the way Mike had laid it out with us in advance with absolutely no problems at all and we are very happy with the finished product. Our thanks to MIke, Graydon and the crew at JAM Roofing for a great job! read more