Didn't have an emergency but my plumber made it a priority. While he worked he checked the rest of…read morethe house and made it nice to know that everything was still in good shape. Was also priced right for his work. Good work great guy.

The only positive I will say is that they were able to come out within just a few days of calling…read more They gave me a price and did not discuss any additional charges. They were looking for a leak out by the street. The man dug down exactly 17 inches with a tiny hand shovel. It took him about half an hour. He did not find the leak. It was pouring rain so I don't know how he thought he was going to find it at that time. We ended up having to hire somebody else. We got an incredibly huge bill in the mail. When I called to inquire, the owner told me that he considered it an emergency service and added extra fees. Plus, he added much extra time on for when he was here. We did not agree with the bill and asked to discuss it. He refused. Three weeks after coming out to dig the hole,, he left a horrible threatening message on our phone saying that he's turning us into collections because he feels we should've paid it by now. I've had this company do work for me for the past 25 years. They always had good service and decent fair prices. I'm not sure what has happened but definitely needs turned into the BBB. I now have heard from many people that this company has gone sour, they price gouge And are no longer ethical. I absolutely would never recommend them. We paid half of what he was asking which still was way over the agreed price. We told him that if he pursue, we will take him to small claims. We wrote him a check and told him if he cashes it that tells us that he agrees that we are paid in full. He cashed the check and that was the end of it. Poor quality, horrible value, and the worst customer service I've ever experienced.

I had a water heater emergency. It is NOT easy getting a plumber to your home for repairs right…read morenow, even the 24/7 ones..... Eager Plumbing contacted me right away & came out within an hour and a half, & had the issue fixed within 2 1/2 hours from the phone call. Amazing! The water heater didn't even need to be swapped out for a new one. It was another issue & our plumber had the parts with him. I will definitely contact them for any other plumbing issues! Thanks again for all of your help Eager Plumbing!

Replaced water heater w/ 50 gallon Bradford White. Office staff over phone was very friendly. The…read moretwo guys that came out were very professional and friendly. They were prompt and did a clean professional installation. They took the time to answer my questions and school me about my hot water re-circulation pump and future maintenance needs of the new water heater. I highly recommend.

Darin helped me when my galvanized pipes were restricting my hot water flow. He back flushed the…read moreline from my shower several times and has saved me from a much more expensive pipe replacement. He is a smart and capable plumber and can help you find options. I will keep Eagle Plumbing on my speed dial for any future needs.

Darin Chase and his son, Aaron, are awesome plumbers! They are quick, honest, very good, and…read morereasonably priced. Four months ago, I had a new pump installed in my well. Unknown to me, the work installing the new pump stirred up my well a bit and pulled some sand into the plumbing lines feeding my house. A few days ago (4 months later), my on-demand hot water heater, kitchen sink, and shower started having issues. I didn't know what was wrong, but suspected the problems might be related to the new well pump. I tried to fix things myself by cleaning aerators, replacing cartridges in the faucets, but my efforts didn't resolve the issues, then my shower completely failed on me - no water! I feared the cost of calling a plumber, but a friend referred me to Eagle Plumbing. I called them last night and Darin asked a few questions on the phone. They were here first thing this morning. They did some trouble-shooting and determined my lines had a little sand in them caused by when my new pump was replaced 4 months ago. They back-flushed my lines. They cleaned out my my on-demand water heater and the lines all the way from my kitchen to my shower and bathroom faucet. All had a bit of black sand until they were flushed clean. Once the sand was flushed out, everything started working normal again. While Darin and Aaron were here, I also had them replace a leaky shower head, a leaky toilet float, and we walked out to my pump house and did a flush-check on the new little pressure tank. They counseled with me where in the pump house I might want to install a sand filter in the near future. All of this took only 2 hrs. With the labor of two plumbers at $159/hr. plus a few parts, the total cost of my repairs was $393. Darin and Aaron Chase are quick, honest, very good plumbers, and reasonably priced. I highly recommend Eagle Plumbing and will call for them again when I have problems in the future!

fast, efficient and a reliable plumber to work with. Jobs are always smooth and easy going with…read morethem. Highly recommend

Dustin plumbed 5 bed 3 full bath place for me, 12 years later no problems. Pleasure to work with.read more

Great service and very knowledgeable plumbers. We wanted to add a laundry sink in our garage. Found…read morean cabinet, purchased the sink, faucet, counter top etc. just needed a plumber to drill through the wall to connect up the system. Mario came over and within 2 hours, he not only got us connected but also helped screw down the counter top to the cabinet, got the sink to sit properly and caulked. As I was observing Mario get us connected, I suggested a "short cut" but he quickly told me that my advice would not pass code although it could of worked. That's why you hire professionals.!! AMPS came in on budget and the work was completed under the time we had scheduled. The front office staff was very responsive and kept me up to date on scheduling issues. Plumbers do have to respond to emergencies and schedules do get adjusted. Great firm and it is now our plumbing firm of choice.

I called AMPs to have two toilets replaced. I was told they would call back with an appointment…read more After waiting a few days and never getting a call, I called again. I was told they could call sometime next week to schedule an appointment. On Thursday the following week, I called Curties-Huntley plumbing and they scheduled my appointment for the next day. They new toilets are in and I still haven't heard from AMPs. It's a shame I have to give them one star when they can't even complete a phone call. I guess with AMPs, it's "Don't call us, we'll call you."

Top of the line Plumbing! Brooks Plumbing is the one you can count on to tackle the most difficult…read morejobs and deadlines! Excellent service! Brandon is the best.

Brandon and his crew did an amazing job installing new plumbing lines and fixtures on a home we…read morejust bought. Fair and conscientious I will definitely use their services again! Look no further than Brooks Plumbing for all your plumbing needs.

Love this company!!! They are quick, professional, personable and have very, very, fair pricing!!…read moreSo greatful to have them for all our 23 homes, condos and apartments!! They never dissapoint! Ron and Pam Burgess Furnished Living LLC www.furnishedliving.com

My job entailed replacing two attic fans with my new, in-box units…read more 1- Your billing begins when the handyman leaves their last job. That's $65/hour just to drive to the worksite. 2- He arrived with an approximate 4 rung step ladder, which by itself would have created a challenge to get into the attic from an interior trap door on an 8 foot ceiling. The company made no effort to come out and preview the job, or ask appropriate questions to determine their needs. Since the typical job would mean loosening the shingles to pull the old unit out, roof access is required. Additional trips for equipment/supplies, at $65/hour prompted me to allow him to use my ladder, both outside and inside. 3- The repairman determined it would be easiest and more practical to leave the existing housing in place and just replace the motor fan unit with thermostat. This still required rooftop access. 4- The job was completed with 4 hours of billing AND a hardware charge of some $40. What hardware? Everything was included and there was no need to seal around a housing already in place. No itemized account for the hardware was provided so I can only theorize that I must have been renting the tools that were used. My gut feeling tells me that the billing presumed what the typical fan replacement might require and I was billed on their presumption rather than fact. 5- Mailed them a check for the full amount and added a note about they're being ill-equipped and over-charging for a job they can't substantiate -AND- I won't be using them in the future.

I hired Don for major sewer and gutter problems due to blocked roots. Don was very knowledgeable…read moreabout the situations and repaired the damages with care and efficiency. His price was reasonable and he was honest about the estimate. I highly recommend him

Honestly customer service skills go a long way, and I don't think D adapt at interacting with…read morecustomers. He overcharges for very simple things and he was not my first pick for a plumber. I recommend anyone else in the Medford area over him.