5-star rating for Progressive Security Screens for their customer service, quality product, and fair pricing.
I am so happy to finally have security screen doors that allow me to keep my front and back doors open while still feeling safe. Just as important, the doors look great. The design lines blend seamlessly with my existing door frames, and the clean, unobtrusive mesh screens maintain the appearance of my home without compromising security.
Before making a decision, I received quotes from two companies and also looked at the off-the-shelf security screen doors available at Lowe's and Home Depot. By the time I factored in the cost of the doors, the time required to find an installer, and the installation expense itself, the off-the-shelf route would have cost nearly as much as Progressive's custom solution. Plus, with my older home, there was a strong likelihood that a standard-size product would not have fit properly. The custom-fit approach ended up being a much better value.
**Positive Customer Service** - Todd and Daniel were a big part of why I chose Progressive. I had a good conversation with Todd on the phone. He provided detailed information about the company, the product, and the installation process without ever making it feel like a hard sell. Daniel is a dynamo. He brought samples, answered every question thoroughly, and, like Todd, was informative without being pushy. I especially appreciated that the person who measured the doors was also the installer. Daniel accurately projected the delivery timeline and made the entire process smooth and straightforward from start to finish.
**Quality of Product** - The finished product exceeded my expectations. The doors feel solid, well-built, and secure, while still looking attractive and complementing the style of my home. The fit is precise, the hardware operates smoothly, and Daniel's installation was clean and professional.
**Fair Price Point** - Progressive was not the lowest-priced option I considered, but I believe they offered the best overall value. The combination of a custom-fit product, professional installation, excellent customer service, and high-quality materials made the investment worthwhile. Rather than feeling like I paid more, I feel like I received more. I would confidently recommend Progressive Security Screens to anyone looking for a security screen door solution that balances appearance, security, quality, and value. read more