This review is almost 2 years past due but because of family illness and death I kept putting it off and I greatly apologize for that. In March, 2020, I contacted Progressive after finding out Exodus, a company I hired to install a sliding door in the early 2000s was no longer in business and that the owner now works for Progressive. On a Sunday evening I had a problem closing the door by about 12 inches and left a frantic message on their voicemail. It probably seems silly but it was winter and I had an elderly parent living with me so I was very concerned with the cold even though I did everything I could to cover it up. Before end of business on Monday Progressive came out and fixed the (thankfully) very simple problem and asked for nothing in return. What more can anyone ask for? I will be forever grateful for their assistance. read more

Completely professional and easy to work with. They insulated our large new two story house with great efficiency. The building inspector complimented us on the high quality of the work. read more

We are repeat repeat customers. If you nee doors, windows or insulation...you REALLY don't need to call anyone else but Progressive. Their prices are very competitive (or lower than many), their sales and service is what sales and service SHOULD be all about. Kyle M is just the BEST sales representative. We had all our 3 French sliders and windows replaced a few years ago....and just had attic insulation installed. ALBERT, crew manager is great, and the whole team was fantastic. They show up on time, they make certain there is no mess, clean up, and are just a pleasure to deal with. Arrived at 7:45....finished the job at 3:00.....we have an attic that is almost 3,000 sq feet. GREAT COMPANY!!! read more

I've been trying to use this company for a whole house insulation project. I got their number from a general contractor that has used them in the past and said their pricing is competitive. After I got a quote emailed to me it's not gone very smooth in finalizing a signed contract, and addressing my concerns about the project being performend to pass inspection. It so far has been a challenge and i will update this post in the next few days, once they either come through and we do business, or I decide to go with the big box store. read more

Fantastic service from first contact in showroom to completed installation. Very professional. Highly recommend. read more

This is an update since the owner has contacted me. He was very nice when he called but very concerned that I was accusing his men of stealing. I'm not going to retract anything that I wrote. We had $5000 worth in equipment stolen while they were working there. That is all. My three stars reflect the sloppy job they did on the patch work, the mess they left and the fact that they didn't make sure the vent holes to the attic were closed up. As I told the owner, guess they had a bad day. read more

I have used Progressive twice in the last five years to help insulate our old craftsman house. Kevin has been our estimator.sales rep. on both occasions and does an excellent job. The gentlemen doing the actual work have been helpful and make a e real effort to get it right. Progressive's pricing in both instances was very reasonable. I would definitely recommend them for anyone looking to improve their house insulation. read more

I had foam insulation shot into the ceiling of my new construction in process. The crew did not cover anything other than a couple of windows and got foam all over the new construction, including in between the wall framing 2x4s, inside the electrical outlets, inside the can lighting, covered rough electrical and other wiring, all over the floor and stairs, etc. When I asked them to return and clean up the mess, they said they would that day or the next day, never returned and stopped responding to e-mails to please clean up the mess. I sent them pictures as well with no response. Be warned. I had to pay other contractors to clean up the mess. read more

Bruce Brilhart and office clerk Eli were wonderful to work with. Bruce worked on some insulation work on my home 20 years ago, and I called him again to do further insulation work on my home. Same great service, competitive pricing, and I would use them again if I had further work for them. Stephen S. read more

Our "Birdhouse" home was built in 1959 by real estate developer William Mellenthin who was known for designing charming ranch-style homes with gorgeous, wood beam, cathedral ceilings; we purchased it in 1991 from the original owner who--thank goodness--did very little to alter its appearance. Unfortunately, houses built in those days were drafty, using up too much energy to cool & heat the home, so we started paying attention to all of the info out there on the internet about choices & options of insulation. After getting the run-around from contractors who wanted to charge us beaucoup bucks, I found Progressive Insulation & Windows rated highly on all referrals--especially 1 of the most reliable companies referred by SoCal Edison: "Viewtech Financial Services, Inc." a Kilowatt Financial Co. Progressive Insulation & Windows was 1 of only 5 contractors on their L.A. County Contractor Referral List. We made a convenient appt. with their sales rep, Dwayne Dalichau, & were very pleased with the forthright, honest appraisal of our home's needs. He was extremely knowledgeable & reassuring, confirming the same info I learned from my internet research. We started out small, asking the price of insulating only our Southwest bedroom; the complete estimate was $700(!) So we decided to include the rest of the home, which now was estimated at $1,225(!) Boy, did we express interest! By questioning Dwayne about his assessment of other aspects of insulation, he mentioned our attic, & to our chagrin, pointed out the level of insulation there was negligent & to bring it up to code would cost $1,195. So we were sold! To insulate our entire home & attic, following the best procedures, cost us $2,420. Wow! And we can ASSURE you that the work which was completed in September 2015, was superb! Ever since that day, we have enjoyed our home SO much more: it's so quiet!--keeping out the everyday noice we took for granted--but it's also so much cooler in the Summer months (no need for A/C) & warmer in the Winter (no need for heat), that we are so appreciative of Dwayne Dalichau's calm, quiet, competent guidance to help us make the wisest, most cost-effective decision possible. read more

I contacted them to install retrofit double-paned windows in my parents' house. The salesman we worked with was very professional. The company has a nice selection of window manufacturers, with various options for your budget. We replaced 12 windows and 2 large glass sliding doors in a span of 2 days (with a few weeks of ordering time). The installers used plastic sheets to keep our floors clean. Overall, I'm pretty satisfied with the installation. read more

The sales rep we dealt with, Dwayne, was extremely unpleasant. And he was not even familiar with his own products! He misinformed us on how the windows work and I feel so grateful that we caught his error and did not make a purchase. I would have been beyond furious if I had purchased their windows and they did not function the way he claimed they did. I do not recommend this company. read more

We needed to get one window "retro-fitted and installed" in our home. The sliding mechanism was broken and the glass was cracked as well. I had called several handymen, other window-install companies. I'm very happy we went with Progressive for this job. I was so impressed with Progressive the first time I called. It's a company that has been around a long time and the have professional systems on how they handle sales/customer education, consults, installation, etc. For both my consultation and install appointments, the workers were on-time, professional, friendly, knowledgeable and answered all my questions. A very pleasant experience. Kyle was our salesperson and on a pop-up visit I made to the office/showroom, Kyle made himself available to show me the type of window we would get and answered all my questions. They have a lot of different brands of windows in their Chatsworth showroom and some of them are displayed within "house siding" so you can see how they get installed and what they would look like installed on the side of a house. Kyle helped me located the brand that was similar to the broken one since we wanted it to match with the rest of our windows. I was unsure of the retro-fitting process and didn't think it could look as good as it came out. It's seamless, you wouldn't know we had to replace and retro-fit a completely different brand of window! Very happy with our window retro-fit replacement and Progressive's service! I will recommend this company to others. read more

Progressive replaced all of our windows and a few doors in December. The sales process was fine, the salesman was informative and not pushy and the price was competitive with others. The install was faster than their estimate. The installers were wonderful. They were very mindful of keeping the workspace clean and safe (we have small children). The workmanship of the install was as good as I've seen -I wish I could hire them for other work around the house. They helped with the Energy Upgrade California rebate paperwork and made that process simple. We're very happy. read more

We had to have our sliding glass door replaced. Rashaan Miller did an excellent job working through the warranty process, ordering the replacement window, and getting it installed. The installers came on time, quickly installed the window, and cleaned everything up. Everyone at Progressive was courteous and a pleasure to work with. Thank you Progressive Windows! John H. read more

We used Progressive to insulate our walls, and it has made such a difference and wished we had done it sooner. The biggest concern I had was the stucco patching showing up later like we have seen on other homes that have had stucco patching done. It was a relief to find out that they can do it from the inside and drywall is much easier to patch. This worked better for us since we were going to repaint 3 of the bedrooms anyways. We broke the job in two phases, since we were going to redo the kitchen later and Progressive was accommodating to our needs. This also gave us a chance to see how much of a difference it would make and how good of a job they did. How they approach the job from the inside to minimize dust is hang plastic and put down drop cloths on the floor. They essentially seal off the room and make a tunnel around the room along the walls with all the furniture moved to the middle of the room. They then cut two holes about every 16 inches between the wall studs and pumped in insulation top and bottom under pressure to ensure the wall cavity is filled. Then to make double sure, they used a thermal camera to check for areas that weren't filled and if needed pumped in more. Then they of course plugged the holes. The first time just doing the 3 bedrooms it took them about 4 hours, and when they left we expected to find drywall dust everywhere but we didn't. There was a little, but it was easy enough to clean up. And the result was that those 3 rooms were the warmest during the winter and coolest in the summer. It convinced us to do the rest of the house and this past month when we decided to do the kitchen and have the rest of the walls insulated, we didn't hesitate calling Progressive. read more

My experience with progressive windows was absolutely amazing ! they did a fantastic job , very clean and the crew was incredibly friendly and warm and nice. they even went out of their way to make my nervous dog feel comfortable , they played with him and got him to warm up to them. it was thoroughly an enjoyable afternoon and I love my windows! I was sorry to see them finish so quickly LOL Linda read more

They did a bad job with the install. Have leaks sliding doors done slide well screens don't fit right. Seems like they have one journeyman and 5 apprentices doing the work. We got top of the line Milgard and it seems like Home Depot product and install. Thanks for nothing. read more

I hired Progressive to install all new windows and back door in our house. We still have the original windows from 1940 so I had to order all custom sizes. From the first call with Erik who went over what I needed and got a quote out quickly to the guy who came to measure and then finally installation (Pedro's team) I couldn't have asked for better service. They are very competitive and affordable! I love my new windows and doors and they finished in one day. They cleaned as they went and left me feeling like I have a new home. I can't say enough about this company! Great employees and great business! read more

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They put new windows and sliders in in 2003 and still honor the Lifetime guarantee! Not a given in this day and age. Service was prompt, professional and courteous. They exchanged the rollers on my kitchen slider and slides like butta again. Thank you! read more

Progressive Insulation & Windows just added insulation to our house. They did an amazing job. The workers were very nice and clean. They showed up on time and completed everything at the time they said they would. The sales people were great as well. It was a great experience at a great price. read more

I cannot say enough great things about Progressive Insulation & Windows. As the process unfolded, I found out it's a family owned and operated company and they take customer service and satisfaction to the highest of levels. The quote processes was outstanding...easy and honest! The work and quality was top notch! What really blew me away was the follow up when an issue arose. During the installation of the insulation, the wires to our TV were disconnected in the attic due to a terrible job by our TV installer. I called Progressive to fix the problem even though it turned out not to be their issue. The owner's son, Alexander, came to our home himself with the person who performed the work. They discovered the issue and handled it. Alexander gave me his cell phone number and texted me continually with updates, etc. during his research of the issue. Way over and beyond what would be necessary. If they did not fix it, they were happy to pay for a TV tech to do it. Their main goal was to make me happy and they did! To use any other insulation company would be a mistake, in my opinion. Thanks Progressive and Alexander...you're simply the best!!! read more

Kyle visited our home and gave us a fast, accurate quote. Very knowledgeable, friendly, and helpful. Highly recommended! It turns out we can't install the exact type of doors we wanted due to a structural issue, but he provided an on the spot estimate for another patio door we are considering which was incredibly helpful. read more

Update July, 2018 on our Amerimax vinyl window sliders (six of them) installed about 4-5 years ago. All working as good as new, no fogging of the dual pane windows, no difficulty with sliding, no problems with locks, no vinyl fatigue or cracks (and we are in the West San Fernando Valley are where it gets a lot of hot sun!) , no yellowing of vinyl on exterior or interior, etc. Now we are getting quotes for another property since we have experienced a longer period of satisfaction. read more

This is an excellent company with a great product and supreme customer service. They stand behind their windows with a lifetime guarantee. I would recommend this company to anyone who wants a job well done, at​ a fair price and as I said first-rate​ customer service. read more

They are great! Great customer service. I could call with any questions and always received a quick courteous reply. Very professional work. Reliable careful installers. I have referred them to several people and will continue to do so. Robyn R. read more

We recently broke our window and sent a photo of it to a few places on Yelp since we had no clue who to ask for help. The owner Steve, responded rather quickly and said that he wasn't able to help. He also said that he would help me with a referral to someone that could help. He got the details from me and within an hour or two, he put me in touch with the right person for the job. That's what I call a nice guy. Thanks Steve. read more

Progressive is my go to for insulation. No job is to big or small. From sales reps, to scheduling and invoicing, everything is professionally handled. I have never had any issue with their work. I'm going to have to try them for windows soon! read more

Highly recommend. I had another company come out for a competitive quote - very shady, more expensive, didn't trust at all. And Progressive did several other installs in my building, all to rave reviews. It's not just that the price was competitive and the windows look great - you deal with a sales rep, customer service, finance, the installers - and all were great! You can't go wrong choosing these guys. read more

Eric Fisher visited our home for an evaluation. He was punctual, polite and professional, and he answered all my questions in detail. Unfortunately, when I didn't receive an estimate over e-mail as he had told me I would, I had to call his cell - and eventually Progressive's main office line - to learn that the company wasn't willing to accept the job. This is a completely understandable position given the nature of the project, but I found it discourteous to not inform me of this, leaving me to follow-up for the discovery. read more

I had a great experience from start to finish with Progressive. From the sales representative to the office staff and installation team, everyone was professional, helpful and friendly. Eric was patient and provided valuable feedback as we explored different options. Joe was able to come out right away to take final measurements. The windows were manufactured within the estimated timeframe. The installation by J.C. and Manuel was top-notch and we were invited to ask as many questions as we liked about the installation and features of the product. The office staff was great in handling scheduling and payment. If only all home projects can go this smoothly and painlessly! I wholeheartedly recommend Progressive. read more

Jeff! I finally remembered the name from my original post. A true craftsman who knew exactly what he was doing and the outcome show the results. read more

Kyle was helpful in guiding me through the DWP's new insulation program. The crew that came to install the insulation was on time, clean, courteous and efficient. They showed me before and after pictures and communicated with me. I highly recommend them. read more

Progressive was recommended by a friend so we had some idea about the company and their capabilities. However, we were completely blown away with the professionalism, courtesy, friendliness, and commitment to service. The process explained in the beginning by Kyle (Sales) worked exactly as advertised. We liked him immediately and decided to move forward with the project. Joe & Nancy provided outstanding after sales support and the installation crew led by JC provided amazing service with the actual installation. I would highly recommend this company!! read more

Had a wonderful experience buying a multi-sliding door for our patio from Scott and the team. They went above and beyond from the showroom to the installation. The door is beautiful and the installation impeccable. Thank you! Will certainly work with you again! read more

Everyone was very professional and knowledgeable from the initial contact, Kyle, to our installers and even the office support. Kyle was very patient and easy to work with and explained things to us as many times as necessary . The installers did a fabulous job on our large home, going the extra mile to make sure we were happy. Thanks, Pedro. They left things cleaner than they found them. The windows look great and the price was extremely competitive. Glad we went with a smaller business and got that personal service. read more

J C and his team were very professional, polite, safety minded. The installation only took 2 days. Great detail to molding around doors and windows. Explained in detail how to operate windows and doors. Joe had several conversations with my son on replacing a window AC back into living room, he was very patience, with several phone calls. There are not many businesses that would go above and beyond....Very Happy !!! read more

Progressive installed our windows at least 12 years ago and they are still standing by their product - now that's service. Yesterday technician, Frank, did a neat, clean, and efficient job on my window repair - with a smile! the Service Manager, Rashaan Miller was very courteous on the phone and assured me that Progressive would take care of everything to my satisfaction; which they did. I have recommended this company to many, many people. Ellen S. read more

I had a wonderful experience working with Kyle and Joe Camargo from Progressive windows. Joe came to my house to measure for new windows. Wonderful, respectful, helpful. Best in home worker I have ever had. A real pleasure working with him. read more

Updating this review as ultimately my experience with Progressive was extremely positive. There was a hiccup with one of the windows (through no fault of Progressive), which was attended to immediately and included oversight from the owner of the company. Other than that, I'm extremely happy with the windows and all stages of the process, including the sales call, measurement, scheduling and installation. This company came highly recommended to me and I also highly recommend. read more