The response was very quick. Made my appointment with the owner. The owner's son did the estimate…read moreand measurements. No hard sell; just "this is what you need, this is what we got, this is the price." No nonsense. No pressure. The install team works for the company, not a sub-contractor. No multiple levels to wade through. That was a selling point for me. The team was fast, efficient, and friendly. The job looks great. Super happy with the outcome. Very highly recommend

The Fisher Window crew,Polo and Wilken just finished installing 11 windows in my home. They were…read morevery friendly and did a fantastic job, and a cleaned up as if it were their own home. Thank you Jeff, Ricky, and Kevin. BRAVO!!! Jerry A

They were very responsive and gave us a quote. We decided to delay the project until we had a…read moredesign plan in place.

Customer beware! I ordered a shower door from Boston Glass. They came and installed. Looked…read morebeautiful. Then the guy said that they cracked a glass tile that I just had installed a week ago. He assured me the company would make it right. Just received a note from the company. They cited a clause in the docusign agreement they gave you sign when you hire them. It says "On extremely rare occasions, tile and stone can chip or crack while we drill to install our anchors. Boston Glass Group is not responsible for any costs associated with this. We will remove the pieces necessary and continue installation once the repair is completed at no additional cost. We deal with a broken tile about once every 250 showers. We cannot assume liability for any fee's charged by Atristic Tile for their portion of the process" So you pay them to install the glass. They break your stuff. They don't repair. Awful! Untrustworthy. Do not engage.

Dennis is very punctual and very easy to work with. Great communication, always very responsive to…read moreemail and phone calls and keeping us up to date with the project. He installed 30 beautiful Harvey windows in 3 days. I will definitely recommend his service to friends and family.

Responsible and easy to work with. Dennis did a wonderful job with two outside doors and I'd…read morerecommend his services.

I cannot say enough great things about Joe and his team. From day one Joe was very professional,…read morepunctual and responsive. Windows were over 60 years old and had to be replaced asap! Joe explained the whole process from start to finish and also provided recommendations for external trim - game changer! His pricing was consistent if not a tad cheaper than six other quotes I got. His crew covered everything with plastic (Dexter vibes) to make sure furniture did not get damaged. They also cleaned every day before leaving, not just my unit but also neighbors windows and the street - wow! I could not recommend Boston Doors and Windows more! This was my first "big project" experience and I could not be happier! Thank you thank you thank you!

Great experience on all fronts!…read more I was looking to replace an old door inside my individual condo and my HOA was also looking to update a 110 year-old door and frame to our building that had been giving us some issues as it aged. Joe was very responsive, showed up on time, explained everything he'd on both projects like a pro, and he also gave the best quote we received. Hiring him was easy, especially when we saw how positive all the reviews are on him here as well. Joe was in communication with us on what we needed to do, helped guide a novice in me on what type of lock sets to buy, arrived on time and completed the jobs even faster than I expected. The results are great, as seen in the "Before and After" picture included in this review. I can't recommend him enough and when we need any future window or door work we'll definitely go to him again.

We had a screen break on a set of older, but not out of date windows. The woman who answered the…read morephone talked me through the challenge I was facing and offered up recommendations on how to fix. She didn't need to do this, or spend time with me trouble shooting...but she did. If I ever have business to do in the future they are at the top of my list!

I want to echo another reviewer's experience - we have 2 windows that wouldn't stay open and we had…read moreassumed the only option was to replace them. I called and Berge picked up, he explained that they don't do window repairs but if I were in front of the windows he could walk me through how to identify the problem, possibly fix it myself or find a handyman to fix it. When I got in front of the windows he talked me through how to take the windows out of the track, identified that the "shoe" wasn't attached and that's why they won't stay open. After I got off the phone with him, I followed his instructions to get the shoe unstuck from the bottom of the track and managed to get them reattached to the windows, and now they both stay open! So incredibly helpful! If we needed to replace those windows we would definitely have gone back to Berge for it.

Tried to rip me off and then appeared to gloat about it when I caught him…read more Paul the owner responded to a web request I put in, for a price quote. He responded, by text message. Weird but fine, if the text etiquette is on point. His was a mess. He asks me to take pictures inside and out, of the windows. Ok sure, but I'm one town over and you could just pop by. He asks what I want, I say picture windows. He sends me a picture of double hang and says he recommends them. Don't need them. Then he just TEXTS me a price range. Red flag. Where's your quote with the type of door being used? Also, the number is high. I ask for the SKU to look it up on my own. He sends me a generic link to an affiliate landing page for DOUBLE HUNG DOORS. Ok, so here's where you have to use your best judgement. These guys have great ratings on multiple pages, so they obviously do excellent installs. But that doesn't mean they aren't ripping people off, because you can get similar work done for MUCH cheaper. That's where I got him, bc he wasn't willing to disclose where his range was coming from and then immediately tried to pass me off to Renweal by Anderson, which is widely known as THE biggest price-hike in the game. The safe bet with them is whatever they quote you initially is about double what it should actually cost. So it makes sense the owner thought it's a reasonable peer in the industry. Then he weirdly started text-harassing me when I passed on his offer. Piss off.

If I could give more than five stars, I would…read more We were selling my family home and wanted to replace the basement windows before putting it on the market. My husband and I were only in town for a week and trying to tackle as much maintenance as possible in a very short window. After requesting a quote online, Paul followed up quickly via text and we scheduled a consult for the very next morning. Paul and his son were an absolute pleasure to work with. They clearly understood our situation--we just needed to get the house in good shape to sell--and never once tried to upsell us. In an age where so many companies subcontract everything out, it was incredibly refreshing to work directly with a father-and-son team who clearly take pride in their work. We even spent some time swapping stories about great rock 'n' roll shows we've seen. On their way out, I asked if we could quickly borrow their measuring tape to check the size of a missing piece of siding, since we planned to try fixing it ourselves. Without hesitation, they offered to take care of it when they came back to install the windows. That generosity alone meant so much and took one more thing off our very full to-do list. A few weeks later, the windows arrived and were installed without issue--and they absolutely added value to the house. But the story doesn't end there. Less than a week before closing, we discovered another piece of siding that needed repair. I texted Paul to see if they might be able to fix it or recommend someone, fully expecting to pay. Instead, Paul personally stopped by the very next day and took care of it himself. There is truly no one better to work with than Paul and his team. They are kind, honest, hardworking people who do excellent work and genuinely care about their customers. We are beyond grateful and wouldn't hesitate to recommend them to anyone.

We all search for home contractors asking the same questions: do they know what they're doing, do…read morethey act professionally, can/will they communicate effectively, are they reliable, will they respect me as a customer, and will they charge me a "fair" price? Rest assured, if you do business with Roberto (and his workers), none of those concerns will ever be an issue. This is truly a top-notch contractor that my 155 yr old house will forever be grateful. When all is done, you'll be both proud and amazed at the quality of their work.

I called Roberto for the first time when I bought my house and almost all the windows were jammed…read more He did a great job and was reasonably priced. The next time around, I needed to install Pella windows in my kitchen and bathroom and again Roberto and his team delivered a nice clean install. The third time around, I called him to replace my sliding doors in the sunroom. And again it came out beautifully. And start of this winter season, I noticed my exterior doors were losing a lot of heat and again Roberto and his crew came to my rescue.

This was our second project working with Beroli and we are very happy with our decision to use them…read moreagain for our roofing project. The project was managed very well and we were kept up to date of any schedule changes or issues. The roof turned out great and we would definitely consider using Beroli for future projects.

I hired Beroli Contruction a couple of years ago and was satisfied with their work. I contacted…read morethem again in May of 2025 to replace the front door and do some other work. It is taking an extremely long time for them to respond to my inquiries. I left a deposit on July 31 to start the work and they still have not ordered the door. I understand they had to wait to get a permit from the town before they could order it, but there still seems to be problems. I am surprised by other reviews saying they respond promptly. It can take a week or two for them to respond to an email. I feel they do good work, but their timeliness is below 3 stars.

Wenes has restored several of my 1920s-era windows to fully functional (and beautiful) working…read moreorder, and I'd recommend his work in the highest terms. At least as important as the work, though, is how easy and pleasant Wenes is to work with. He's responsive, reliable, and prompt, and has gone above and beyond to fit small projects into his schedule for me - including when I unexpectedly needed some work done with a really quick turnaround because I was coming home from the hospital with my newborn! Wenes was first recommended to me by a neighbor, and I'm so glad he was. Overall, I couldn't recommend Elite Company more strongly!

Installed new Storm windows on my 170+ year old house. The old ones were at least 30 years old, and…read morelots of work needed to be done-also, the windows are non-standard sizes. Wenes and his crew measured, perfectly. The installation was great. I highly recommend Elite Company. They are awesome.