I scheduled a visit from this company to get a quote for generator installation to replace an old…read moregenerator. After waiting for 3 hours for the tech to arrive I got a message saying that he would be late (at least another hour). I had to run some errands, so I explained where the existing generator was to the office contact and told her that there was no need for the tech to talk to us because none of the work required inside access. The tech came when we were out (I caught him on our surveillance cameras) and inspected the location of the old generator, then left. Two days went by and there was no follow up (no contact at all) from the office about my quote. Over the next week I asked three more times and got no response. The word "Fail" in their name is appropriate - THEY FAIL TO MEET EVEN MINIMAL STANDARDS FOR RESPONSIVENESS.

I had the best experience with Fail Safe Electric in Naperville. I just bought a Tesla and needed…read moreto have my wall connector installed. I had a few companies come out to quote my set up. Out of the 3, I chose Fail Safe Electric. They were the most knowledgeable. They were able to start right away and came on time. The electrician that installed the Tesla charger was super helpful. We chatted about placement and what was best for my garage and car placement. I had a situation where the easiest installation for the electrical contractor would have been a pain for me to charge each night. I would have needed to back my car in. So, the electrician went above and beyond and spent extra time and resources on project to accommodate me. He said and I quote, "I just really want you to be happy with your setup, that's the most important thing" I really impressed with Lou and Pete. I will call them for any electrical needs in the future. If you need a Tesla charger for your new car, call them!

I hired these guys through Thumbtack and was disappointed in the end result... but when I reached…read moreout to them because of dissatisfaction with edging, paint on the ceiling, paint on my light fixtures, and paint on my backsplash and tile, I received a defensive response from the company - and that was followed by middle of the night text messages from the painter defending himself, telling me I cost him his job, begging for me to change the review, etc. Their second response to me providing photographs of what I was dissatisfied with was and l offer to come back and fix things, but, I was soured by their first response claiming that despite working on multimillion dollar houses and a claim by the painter that he did a good job. If the customer isn't satisfied, fix it, and you won't have to defend yourself... but defend yourself first, and you lose a customer. Months later, these people have had the gall to call my completely fair review of the poor job they did at my house as "slanderous", called my wife a liar, and would rather fight with customers than own up to their shortcomings. That's what you get when you work with them, apparently, but I have the pictures and the quote they have BEFORE doing the work to challenge all their BS. Not worth your time, or money. Period.

This is the best experience I've had with a handyman service in Chicago. Marc showed up on time and…read moreprepared and fully redid my crummy apartment bathroom for a good price. What I most appreciated was how he helped me make decisions on fixtures and design, he was a great communicator and very professional.

Great job fixing what needed to be fixed, price wasnt bad, they diagnosed it and fixed all in one…read moreday.

I called HandyBandi (I actually found them on ChatGPT) when my sink somehow detached from the…read morecountertop. Literally a sinking sink. Vlad was able to come same day and repaired the sink. He was friendly, professional, and offered recommendations for repairs; pointing out pipe corrosion and providing clear costs of the job before making the repairs. I plan to use HandyBandi for future jobs.

Had a great experience with Randal Electric. I'm selling my condos in Chicago and some very minor…read moreelectrical work popped up on the home inspection report. I called a few different electricians on Yelp in the area and a lot hung up on me because my request was too small for them to set an appointment. I communicated with Randy what I needed to be done and he was confident that it would be a quick and easy fix, plus he'd be able to put me down for an appointment the next morning. Eddie was my electrician who was right on time this morning. He was polite and professional and after he was finished with the breaker he even asked if he could review the home inspection report to make sure everything needing an electricians attention was covered. I appreciate honest businesses in home services. While searching for electricians I ran across CR Electric and they tried to upsell me on an entire new panel a 4-6 hour job that would have been unnecessary and over the top. Eddie was able to make the breaker safe and eliminate the double tap breaker installed by a 10+ year old alarm system company that I never used in 7 years of owning the property. I'm glad I called Randal Electric and if I need electricians for the next 4 condos about to go on the market I know who I'll be calling!

Owner of the company is honest. Did all work as expected. His workers were puntual and…read moreprofessional. Calls were returned, problems addressed quickly. Solid contractor.

When I first called Chris in 2021 I had a bunch of little things to do to the house we were getting…read moreready to sell. He did great work, and when we needed a kitchen remodel in 2022 at our new house, we called him back. Then in 2025 we needed a basement remodel. Through all these projects Chris listened to our needs, did wonderful work and charged us fairly. He's now our go-to guy for everything from small repairs and projects to big ones!

I called Chris to get a quote on a garage ceiling repair about a month ago and I was thoroughly…read moreimpressed. Not only did he call me back in a timely manner but when he came out to give me the quote, he was on time. The price was very reasonable so I had him do the work and he did a great job. He kept me informed from the start of the quote until he finished the job. He treated my home like it was his which is all you ask for when you have someone doing work on your home. He was such a pleasure to work with that we promised that we would give him more work and we have. We booked him for this Wednesday.

Efficient and knowledgeable; reasonable schedule of appointment and callback! Good follow up!read more

Annual maintenance on Furnace and water heater check. The technician (JR)…read moreWas on time as he had stated, performed the maintenance and then explained and showed me what he had done. Asked IF I had any questions. Actually this is 1st time a tech has specifically shown me what the entire process entailed. Very professional and customer care friendly. Thanks JR. Hollins residence

I have nothing but the best things to say about The level of service I receive from Best Comfort…read more They did furnace work at my house a few years back and when my parents moved into the neighborhood we needed the furnace checked at their new house. After doing my research and calling 3 different companies for quotes, we decided to hire Best Comfort again. The top factor being professionalism and eagerness to do the work that required much effort. One company looked at the problem and honestly said, sorry we don't have the manpower or time to do the work and they still charged me $85 to just come to the house. Best comfort does not shy away from the level of work required. Just today, we had a silly question to ask about the furnace they installed. Without hesitation the owner immediately come out to explain what was going on and ease our concerns. This is the level of service that is provided by everyone we have met from Best Comfort. Thank you Best Comfort!!!

Trey stood up my tenant on two different occasions after telling her he'd come to fix her furnace…read more Also the issue he said it was wasn't the issue at all, but he didn't take the time to properly diagnosis it in the first place. He's not reliable I'd look elsewhere.