**Note: no work was performed**
I called Steve at Professional Advantage Radon to come over and give me an estimate. He came to do the estimate a few days later, and walked around and looked at everything, etc.
I thought it was strange that he had a couple of guys with him that waited by the van, but I figured they were headed to another job.
Steve went to look at the outside of the house, then came back downstairs with me. I heard footsteps above (the other guys had come in the house) and I said "Wait, you're not planning to do the work NOW, are you?" He said "Uh yeah, I gave you the price on the phone." He did give me the price, however it seemed likely he would want to come take a look at everything to know the exact price and provide a bid/proposal (just like any other contractor would do).
I told him there was no way we were going to have this done today because we were not ready to do it, hadn't selected who we were going with, I was working from home (so couldn't have the noise), etc. He was just pissed at that point forward.
Instead of apologizing for being unclear, he just kept insisting that we do the work today. I said that it is not going to happen, and walked him out. He basically just had a scowl on and left. I understand it was a waste of his time, but it was his fault for not communicating.
Instead of us both apologizing for the bad communication and moving on (and him potentially getting our business), he just acted mostly like a jerk. Needless to say, he will not have our business and I would not recommend someone like that to anyone. read more