I had the pleasure of working with the ProEx Physical Therapy team for a period of three months, with my personal therapist being Stephanie Novello. At my first appointment, I was given a comprehensive assessment of my ailments which included a written questionnaire, verbal interview, and physical observation. Stephanie was very keen on developing an informed opinion before beginning any treatment. This level of informational exchange and open dialogue would continue through the entirety of my treatment. Rehab consisted of a gradual building program which began with range of motion movements and very light posture modifications in order to properly assess the level of my injury. This was accompanied by a number of hands-on physical therapy techniques in order to unload the stress around my injury. As I responded positively to these treatments, we began to move on to strengthening exercises and a more focused regimen of compound movements to assist in alleviating not just the symptoms of my injury, but the underlying cause. Through all of this, the team was constantly informing me of what and why I was performing each exercise or movement and also looking for feedback from me. This approach was both informative and comforting. One of the major benefits I enjoyed at the High Street facility was the level of personalized treatment that comes from having an intimately sized office. I was under observation and instruction for each exercise I performed, and the lack of emphasis on overly complex machinery meant that the rehabilitation routine I developed at ProEx can now be performed on my own at Planet Fitness or any average gym with some minor variations. I am eternally grateful to the ProEx staff for their wonderful treatment. They were extremely accommodating to my busy work schedule, often seeing me on short notice or rearranging my appointments based on last minute needs, and their open minded approach to rehabilitation was a breath of fresh air in the otherwise hectic world of health. After three months of treatment, I left ProEx not only pain-free, but equipped with the knowledge to take charge of my health going forward. Thank you Stephanie, Liz, Jess, Kim, and Tyla. You are truly the best. read more

I couldn't be happier with my decision to rehab my achilles tendonitis at ProEx. Matt and his staff are extremely knowledgeable and upbeat, and they carefully strike a perfect balance between positive reinforcement and honest assessments. But perhaps their biggest strength is their willingness to listen to any and all concerns you may have, which is often in stark contrast with MD's. With my MD, I felt like I was "on the clock" and being rushed out the door so they could see other patients. Matt and his staff will let you bend their ear for however long it takes for you to communicate your concerns/symptoms so they can effectively diagnose and treat your condition. Along those lines, Matt actually noticed something on my MRI report that the MD did not and we modified our treatment plan accordingly. Matt and the staff encourage an activity-based approach to therapy, which is perfectly tailored towards active athletes. Furthermore, Matt and his staff are genuinely nice people who care about your recovery and livelihood. I truly enjoyed going to rehab each week and believe that enthusiasm played an integral role in my recovery. They always maintaned an energetic, organized, and clean atmosphere, and possess the amenities/equipment to rehab any injury. In addition, Whitney (front desk specialist) was extremely responsive and accommodating for appointment scheduling and did all of the necessary legwork with the insurance companies. ProEx makes a conscious effort to accommodate your busy schedule and for that I am grateful. But, most importantly, they brought me back to full health within 3 months of being completely immobilized in a walking boot. My first visit with ProEx was within one week of getting my cast removed in July and I'm now back to running ~10 miles/week pain-free. I strongly recommend ProEx to anyone looking to rehab their injury and enjoy themselves in the process. read more

I tend not to write reviews, but I have to with this organization. I called one day inquiring about an appointment and the next thing I know I am seeing Matt the very next day for an evaluation. Matt listened to my story carefully and quickly developed a plan of attack to reduce pain. The next morning I was in therapy. As I worked through the therapy and issues developed, Matt and Jesse were great at listening to the issues and adjusting my program so I could continue to move forward. I am now pain free and working with a trainer, thanks to ProEx. I plan to continue to work with ProEx as I encounter other pain issues during weight training, swimming, and other activities. They have a small office in downtown Boston, but don't let the size fool you. Great services can come in smaller settings. Besides being very conveniently located near Federal Street and saving me a great deal of time traveling back and forth to PT sessions at MGH, ProEx reaches out to your other providers so you get this sense that Matt really cares about your well being and ability to maintain your health. Matt worked closed with my primary care doctor providing regular reports to assist with diagnostics as I continued therapy. I have to say, the most impressive aspect is that Matt helped me find a personal trainer who has the skill set to work with someone with a specific joint injury. I had no idea how to select a trainer or educate that person about my specific issues. Matt actually met the trainer and reviewed my case so when I met with the trainer, he knew how to approach the problems. So far, the personal training sessions are a great success. Thanks Matt and Jesse and the ProEx Boston team for your help! read more

I've been going to Professional Physical Therapy (Financial District) to aid in my recovery after an accident shattered my knee cap. I interviewed several PT offices and knew I had hit a home run with Professional Physical Therapy after speaking on the phone to Steve Vitale, the clinic director at the Financial District location. He took the time to talk through his philosophy about the role of PT and easily addressed a few concerns I had with previous PT I had received. He was a great combination of super knowledgeable and compassionate. Over my time working with Steve to regain mobility and now strength I've really seen how he and the other therapists work. The professionalism and know-how has been really impressive, especially how easily they explain exactly what's going on physically with me in that moment or during that particular exercise. I always feel like I can ask questions regarding what's happening when I'm home, and he's quick to make suggestions to help aid my recovery. What's impressed me most is how all the therapists have a problem solving and can-do attitude whether it be coordinating with your surgeon or how to invent an exercise or quickly adjust an existing exercise to better aid in the recovery goal I have. Steve is really good at listening to what my recovery goals are and keeping that first and foremost when working with me each week. The only thing I will warn you about is that you will have to listen to Steve's Dad jokes on a regular basis;) Steve has not only helped me overcome the extreme mobility hurdles but also the emotional bumps that come along the way when undergoing a traumatic injury and a longer recovery. I highly recommend, 10/10. read more

ProEx PT exudes customer service. They not only are excellent in Physical Therapy, but also are extremely nice and caring people. They genuinely care about every patient, regularly getting to know each person, remember things about them and ask them how their weekend was. If you go in on Thursday and tell them you are going golfing or fishing over the weekend, they will ask you the following week how golfing and fishing were. For such a small detail, it makes the world of a difference. As far as actual therapy goes, I had ACL & Meniscus surgery in May and went to ProEx for about 15 weeks. I am a highly active individual, I run, bike, play soccer and blew out my knee snowboarding last winter. They know I live an active lifestyle and are doing everything to help get me back out there. They helped me recover and strengthen my knee relatively quickly and steadily, making it game-ready again. Going to PT has become such a regular part of my weekly routine, that I will miss seeing their faces and talking with them twice a week. They are indeed more than just a great Physical Therapy, they are great people. All the people I had the pleasure of interacting with at ProEx were great, especially Matt, Katie, Jess, Lisa, & Whitney! I highly recommend ProEx, especially to any athletes looking to get back out on the field, slopes or court! read more

Six years ago my left knee was seriously injured. Two successful operations and eleven months of PT had restored full range of motion, but I still experienced soreness and pain. I saw distinguished BIDMC sports orthopedic surgeon Dr. Arun Ramappa and he found the quadriceps muscle in my knee to be atrophied. He ordered a course of expert physical therapy employing a newly-proven technique called BFRT. At my request, he mentioned Stephen Vitale of Professional PT, Boston Financial District Office as having the requisite credentials to help. And, help me he did. 15 weeks of PT, twice a week, using BFRT technology, gave me a giant leap forward in my quest. I am now following his instructions at home and a local gym with the help of an artful and superb personal trainer. As Steve set expectations early, 6 years of atrophy are not overcome in several months. I would highly recommend Steve Vitale, who also teaches his trade at Northeastern University, as an amazing professional equipped to guide his team in doing PT the "right way.' A nice vibe in their office makes it fun. Thanks, too, to assistants Christina, Aaron and Anoll. read more

I went to ProEx twice a week for three months in the fall of 2013. Stephanie Novello was my main physical therapist, but all of the pts and assitants were incredibly helpful and positive all the times I was there. They were very flexible and accommodating with my busy schedule and I personally was with Stephanie for a large chunk of time during each session. She was beyond helpful in her suggestions and actually listened when I described what I thought was happening - not all pts do this! I went to ProEx for an IT band injury (training for a marathon) and started going while having a large amount of pain. I already could tell a difference from past pts (I've had IT problems before...) when the pain was going away within a couple weeks of starting at ProEx. We tried lots of different solutions but finally figured out what was really going on in my knees. I am VERY happy to say that two weeks after I finished at ProEx, I successfully finished the Philadelphia Marathon with NO pain at all. I'm still shocked and incredibly thankful! Thank you, ProEx! read more

Proex Physcial Therapy was highly recommended to me by co-workers who had gone there and raved about the care they received. Located in the Financial District, it's very convenient which made appointments easy to attend during my lunch hour. Jess was awesome!! I cannot say enough about him as well as the rest of the staff. They are friendly, helpful and most importantly listen to their patients. I had plantar fasciitis in both heels for almost two years limiting my walking and my way of life. I was in chronic pain every day and didn't think it would ever get better. PT was my last hope. I have since learned never to tolerate pain for so long since had I gone to Proex sooner, improvement would have been quicker. Jess would troubleshoot any issues along the way, tweaking exercises as needed. My back was also an issue which made things more complex. However, I am grateful and happy to say I can walk normal again without chronic pain!! This is truly a miracle for me and changed my life. Thank you Jess!! read more

Braintree ProEx Lauren's excellent tone of service provides for a comfortable environment. She's the go-to person for insurance, scheduling, etc. and as such, really serves as a patient advocate and a good one. Brian was my ProEx physical therapist who designed a treatment plan for me. At the end, there was a subtle but noticeable improvement in my mobility. Of single importance, Brian detected a neck posture anomaly using the laser and developed a specific action to correct it. Of course, Brian, provided me with an in-home exercise regimen. I thanked him for "making a difference". Matt was one of the founders and current manager of Pro Ex. Occasionally, he keeps his hand in patient therapy. Also, he can provide an overview of the business side of physical therapy that is interesting to know about. Paige was my backup therapist using Brian's development plan which she followed and not getting behind. Paige can use a smooth positive reinforcement/encouragement style towards progress. Very patient too. read more

I always thought that physical therapy was either for jocks or for grandmas, until Proex helped me figure out that actually physical therapy is for ME! I put off seeing a PT because even though I workout 5 days a week, I'm a zaftig 46 year old **read not a jock, but not quite a grandma either** and I just didn't realize that physical therapy could be for me. I could not be happier that I went to see Matt and his crew over at Proex!! They put me right at ease, and on the road to recovery!! The whole staff is so nice, professional, nonjudgmental, supportive, friendly, accommodating. They are all really are fantastic!! And funny!! I can't believe what a good time I had rehabbing my knee. As some of the other reviewers said, I'm sad not to be seeing them any more. But, hey, at my age something else will start to break down before too long, and I almost look forward to that. ;-) read more

I went to ProEx with back pain that left me barely able to walk. After spending my first appointment with Matt I came away feeling better than I had in days. It wasn't so much the physical work we did but rather the support and reassurance that I was going to be ok. They truly care about you. The entire place knew my name by the time I left my first appointment. You aren't just a patient that they work with and move on from. They want you to get better and stay better and are willing to help you get there. I could not be more happy the whole team. From Matt to the students working there, they have not only the knowledge but a great ability of how to use it to make you better. Don't think twice, if you need PT go see them. read more

PIlon Fracture - tib/fib fracture with crushed ankle joint. Post a skiing injury ProEx's Steph Novello and team worked with me for several months to get me to a point where I achieved our pre-determined goals. We worked as a team. We tried different techniques, collaborated with other therapists and liaised with my surgeon. The experience was excellent - Steph was a professional and truly focused on my recovery and successful outcome. She was also able to provide me with a sense for the timeline for my recovery and what I would expect along the way. I would recommend Steph and the broader team. read more

This is a great place for PT, and I recommend it highly. I had a badly broken arm from a car crash which had to be immobilized after surgery for almost three months. When I started PT, I could barely move my left wrist. Eight weeks later I had complete range of motion. I can't say enough good things about the personnel at this ProEx location. I was under Dan's care, and he is exceptional, but I have the impression that everyone is really good. It is a happy, caring place. The staff is knowledgeable, and they really give individualized attention to each person in their care. First rate. read more

I strongly recommend this clinic!! Everyone I engaged with was genuinely invested in my recovery and were extremely patient when I had set backs or when we had to change our approach. I cannot speak higher of Jiawen. She was so supportive and helpful every step of the way. She always took the time to explain what we were doing and why. I had to get two MRIs during my time in PT and each time she walked me through the results in a detailed, yet easy to understand way. Hopefully I won't get injured again, but if I do, I wouldn't think of going anywhere else! read more

I found Proex through my insurance and was a little nervous about going to a place I'd never heard of, but my experience at Proex was wonderful. Matt McManus was very knowledgeable and friendly, and always took the time to answer any question, no matter how trivial. The rest of the staff is very friendly, and the front desk was very helpful in sorting through insurance issues. They can get crowded during peak hours, but I think it in part demonstrates their popularity; and there is always someone to assist when needed. read more

Jiawen is Amazing!!! I had severe neck/back pain for months I went to Chiropractors, Specialists for 2 months nothing was helping I couldn't get comfortable even while sleeping after going to Professional Physical Therapy this was the only thing that helped!! I appreciate her so much! read more

I injured my hamstring a month ago, and I am now I have almost fully recovered thanks to the wonderful team at professional physical therapy. Ever since I started going there the whole staff treated me with enormous respect. read more