Erick and his team worked on my floors after a catastrophe flood that occurred 5 days after we…read morebought our new house. I was in a hurry to get it done before we moved in. The floors were well done, but my finish seemed to show more snd more footprints with time. I contacted the team to find out if I was doing something wrong. Without hesitation, Erick and his team came out to take a look and volunteered to buff and do the poly coat again. Wow. The difference was night and day! I really appreciate them standing by their product. I recommend this team for the DMV area.

Erick and his team were good to work with. The flooring install looks great and very well done…read more Erick paid attention to detail, matching the landings to the reclaimed flooring in other rooms to pull the look together, even though this was not something we'd thought of before. :) His team was also patient in accommodating a slightly later than anticipated start each day, as I had to travel to the home to let them in. There were a few hiccups with stain color, namely how it looked in natural light and with the lights on (partly due to the fact that I am new to wood staining and partly due to the red wall adjacent to the sampling we did -- please do your research if you are new to this). There were also smudges on the wall post floor staining, all but one of which Erick was able to fix up (after I noticed and pointed them out which, unfortunately, was after the project was deemed complete). Erick provided a discount for the inconvenience/the one leftover smudge, which I appreciated. Erick took responsibility for his and his team's work and was responsive to our needs and any issues. The floors look great at a reasonable price and I was able to support a small business, which I value (and hope you will too). His primary crew, who worked in my home, were respectful, skilled and kind. I am glad to recommend them to others. Edit: A couple days after the work was done, I noticed some left over materials from the project like wipe cloths, empty plastic bottles, etc. in the home (not a huge amount so not the biggest deal, but things do add up). While the actual flooring work is excellent, clean up/close up is not always 100% it seems, so that's the area I would recommend the company improve. :)

I would have chosen 0 stars if I could! Stay away from this…read morecompany! I scheduled an estimate twice and twice they didn't show up nor did they call or text to let me know they wouldn't be coming. I gave them a pass the first time and rescheduled. Then they stood me up again. Clearly they don't take their business or customer service seriously. If this is how they are about coming to do an estimate, I certainly would never let them start work on our floors!!!

I usually don't leave feedback but after multiple attempts of texting Carlos without a response, I…read morefelt compelled to do so, so that others wouldn't make the mistake I did with going with an inexperienced contractor. If you're looking for a quick fix to a problem but don't care about quality, timeliness, nor losing money, then J&C flooring meets those requirements. I negotiated with Carlos to renovate both my bathrooms and install hardwood floors to which he provided a good faith estimate on what that would cost. He doesn't always do the work himself but brings in other "guys" to do the work while he goes off to other projects he has going on at the same time. The tile guy he brought in didn't seem to understand the importance of "level" or proper gapping between tiles. Many of the installed tiles were chipped or cut skewed and didn't line up properly. When Carlos returned and surveyed the work, he asked, "what's wrong with this work?" I had him tear all the tile down and redo it, essentially eating the cost of the wasted tile. Carlos will send a text at the last moment and say I won't be showing up today or tomorrow after previously promising to do so and make up an excuse as to why...usually it's because he's needed on another job. Long story short, Carlos may be good at installing flooring (vinyl, carpet, and perhaps hardwood), I wouldn't know since he quit without finishing my bathroom even after he was fully paid (unfinished niche). I would definitely think twice before letting him to do your bathroom. I had the Home Depot Pro Services come out and inspect Carlos' work since I needed the niche (which he was supposed to come back and finish) to be completed and they recommended that I rip everything out again since Carlos used the incorrect thin set (Mapei pre-mix meant for kitchen back splashes which isn't meant for bathrooms or wet environments). His favorite excuse on bad tiling is don't worry, caulking will hide the imperfections. Update: It's ironic that a business owner would respond to a review that "this is what happens to people that cry a lot". Except for having the tiling redone (eating the cost of the replacement tiles; Carlos was never apologetic about it either) not once did we complain about the extended time it took to complete the project. His original estimate was $1700 for labor only...we ended up paying Carlos over $3K, and yet we are the ones supposedly crying a lot?

The team at Total Floors does a great job! My wife and I have had our stairs and entire upstairs…read moredone in hardwood and the basement done in a wood look Armstrong luxury vinyl plank. Elio and Mr. Hamid both came to do measurements for the two jobs we had done. Each time, they were punctual and professional. Elsa was always more than helpful in answering our questions and providing recommendations given our needs. We were always treated well and for each job went over multiple options to get exactly what we were looking for in our budget. They carry good quality materials, so even though you may pay a bit more for the materials, you can rest assured your floors will look great and last a very long time. The installer Efron was professional, on time, and left the house clean (he did both our upstairs and basement a year apart). We always go to Total Floors for all of our flooring needs and will continue to do so for any future projects we have!

Very efficient, reasonable priced and professional. I…read moreneeded to replace the padding in a small section in my basement. I received several quotes from others that was 2x the cost Total Floors was charging. On time for appointment and took about a hour for install. Happy with finish product and service! Will use them again for future flooring projects.

Awesome company Awesome work and great prices. If you need…read moreanything done do yourself a factor hire these guys to do the job. You will be very pleased.

Nicole Green and the Pristine Remodeling crew a fabulous job getting my townhouse back in order and…read moreready for the market. GOD always sends angels and Nicole and the crew are my angels. With a 2.5-day turnaround, they were able to paint my 3-level townhome from top to bottom (including priming, ceiling, trim, bathrooms, and closets) as well as put in new carpet, padding, and flooring. I can't thank her enough for coming through for me last minute. I will have future work coming her way.

Mr.Yousef from APS flooring remodeling services did an excellent job. His expertise transformed my…read moreold tile floors into stunning hardwood, and the primary bathroom tiles showcase his exceptional craftsmanship. Mr. Yousef's attention to detail, professionalism, and skillful execution exceeded my expectations. I highly recommend his services to anyone seeking top-notch flooring remodeling.

Absolutely phenomenal expertise. Completed a bathroom remodel with new tile flooring, vanity and…read moretoilet install, paint, and all caulking. Meticulous work. Very Clean process, professional, and very well priced. Highly recommend.

Duwyne and his team were great to work with. They were quick to respond and able to get to work…read moreright away fixing damages to plaster and paint. The cost was very reasonable and pricing was transparent. Work was completed to a very high quality. I would be happy to work with them again in the future.

Found Madera Floors through Yelp. They were the only ones willing to do my little 16x7 cargo…read moretrailer flooring project and charged me a very reasonable flat rate. After they completed the job in about three hours, here's a picture as well as the note I sent to their management... "Hey Marielis. Just paid the invoice. Wanted you to know that your team crushed it! So excited to see it. They really made my dream come true on the floor for that trailer. Thank you so much. When we are ready to look at re-tiling our bathrooms, we will be giving you a call." Additionally, the on-site team lead provided great communication before, during, and after completion of the project as well as pictures along the way. They also showed extreme attention to detail in finishing out the circular corners in the very back of the trailer. If you couldn't tell already, I am extremely pleased with how this turned out!

Okay y'all! Lemme just tell you how much I love my floors! I needed flooring and found this place…read more I spoke with Mariellis and she took care of me. She educated me on all the different options. I really wanted to get vinyl flooring and after she told me the value of hard wood floors, I'm so happy I went with that decision. I love that she was patient and extremely knowledgeable and professional, she was actually really funny as well. She got me rolling. Installation took two days to complete...it was perfect. The installers were top notch! They took their time and made sure everything was covered for dust. They were so sweet and kind. Madera Floors made it an easy process...and I didn't break the bank! The price was right for the quality and my floors are FUEGO!!!! Yasssssssss!!!!! HIGHLY RECOMMEND!!!!!