I've found myself here for drop off and pickup several times. The biggest perk is that they are…read moreopen until 8:45pm! My second favorite thing about this location, is that you can pull up right by the door... an automated sliding door. So, if your arms are full with a huge box that you're bringing in to be shipped, no tackling the door. Earlier this week, I found myself dropping off my old Mac... after I got the new one of course. I had a preprinted shipping label, so I knew it would be pain free (thanks to the IT peps at Yelp). I didn't have packing tape at home and I wanted to ship it out ASAP, so I assumed that they could tape it up for me. Low and behold, the nice gentleman behind the counter offered to tape it shut for me. My last observation, was when he told me to have a better night... I was having a good evening, but it can always be better, right?

I have had five packages from people that have shipped me items, like Sam's Club, and eBay just…read moredisappear. They can't find my package, they have no idea where it's at, they are almost impossible to get on the phone or reach out twice. I would not even give them a star if it were possible. Most horrible experience I've ever had with a shipper. United States parcel service is hands-down 10 times better than FedEx. UPS is probably the best of all of them as far as parcels are concerned. There is absolutely no excuse for a package to be missing and have no explanation to where your package is. No phone call, no Email, just leave you out in the abyss wondering where your package is. When you called to ask where your package is, you will get a recording, when you use a online assistant, you get no answers other than they can't help you. Waste your money elsewhere. I will never ever ever ever ever ship a package with FedEx. And those of you that ship with FedEx keep in mind that your customers are the ones that are suffering, not you. I would much rather pay more and get my package than not receive it at all and get some subpar cheap alternative. Hope this helps you and your decision-making in the future.

Once again, UPS left my package 600' from my house, by the road, in the rain…read more This company just doesn't get it. Customer service they would report it, and take needed action. Nothing ever changes - that's the key!

Worst experience of my life. The UPS store manager couldn't tell me anything about my package's…read morewhereabouts, location, eta, or even the reason for the shipping delay. Nightmare. I ended up having to order a new item and request a manufacturers refund for the "misplaced" item. Totally suspicious.

Do NOT trust this store for international shipping. Their staff are either poorly trained or…read moremalicious. They filled out the form hurriedly and did NOT listen to my instructions filling it out as they saw fit. This led to NEEDLESS additional charges that only came up once the item was in their possession. UPS would only return it at a significant cost. So they screwed up and then held a family heirloom hostage. I had to pay it, but it will be a COLD DAY before they get more of my money. UPS Customer service blamed me and the store. So ultimately they refused to save a customer and it will cost them a LOT more in the long run.

This UPS store is the closest one to us and have gone to it several times over the years for…read moreservice for various things. We have never had a problem here and the employees are always nice.

The movers Danny and Caleb were great to work with fast and stayed on task. There was a mix up with…read morethe logistics but this was not the movers fault but had to do with whoever did the scheduling. But in the end all went well.

1 Star (because zero isn't an option)…read more DO NOT HIRE ALL MY SONS. This was hands down the worst moving experience of my life -- and I paid a premium for it. I was quoted $1,700-$2,200. I hired FOUR movers thinking it would go faster and be more efficient. Spoiler alert: it took 11 hours, cost me way more than quoted, and they STILL left the heaviest and most valuable part of my belongings behind. Meanwhile, Wildcat Moving -- with only 3 guys -- did a similar move for half the price in 6 hours flat. So don't believe the sales pitch that more money = better service with this company. That's a lie. They also promised "we don't scratch walls" -- yeah, tell that to the fresh gashes in my apartment. And trying to get help from management was like talking to a used car salesman -- nothing but slick excuses and zero accountability. Bottom line: All My Sons was overpriced, inefficient, careless, and condescending. I am furious. I'm left physically and emotionally drained, and still having to move critical items myself because they simply didn't finish the job. This company cost me time, energy, money, and trust -- and I wouldn't wish that on anyone.

Fun place to work, not a lot of parking but it's downtown so it is what it is…read more Service decently fast depending on project you are needing. Ship stuff. Fun ppl work there. Lady who managed it is great! She's been doing it for years and represents her company and stands by it.

While traveling in the area, I had a package shipped here. On Sunday morning, I received a text…read morereminding me to pick up my package and since the website stated they are open on Sundays, I went to pick it up. I was sadly disappointed when they weren't opened. I had to go back the following day to pick up my package. The guy who helped me quickly got my package. He was friendly and professional.

Great customer service for all of your shipping needs. I've found my go-to for all things shipping!read more

Here is what my experience was like being robbed by dumpster divers. These people took a cigarette…read morecarton and a handful of wadded up stained brown bag from the grocery store and put the 1lb item I purchased in it . Charged me $40 to ship 1 state away. Must be desperate to pay the rent in that strip mall. AVOID

I visited this UPS Store at 420pm on December 6, 2018. I needed to print out a 344 page Law Book…read more There were a couple employees there and I was quickly taken care of. The place was very clean. I was quoted $35 dollars to print the booklet, have it hole punched, and placed into a binder. Sweet!! Total cost was 29.18 Total time spent: about 30 minutes. Excellent job UPS Store. Quick, friendly, and reasonably priced. I will be bringing my printing needs to you in the future. Jim W

The situation- customer here was overcharged with two separate chances to fix they kept the money…read morein the end. Sort of long but franchisee needs to know how they made a customer feel embarrassed, taken advantage of then dismissed. I had purchased a box from them and paid shipping for my item, debit card run through but a few minutes later noticed a spelling error in the address. I had made an error on a street abbreviation. I told them, apologized myself for the mispell and in order to fix it though they said they needed to recharge me to print a new sticker for tracking number,and would do a refund for the full amount then recharge the card the "easiest way" the new amount. Ok I agreed. I guess that's correct way to do it. However, all I saw on one of several receipts was a partial amount charge back, then they recharged me the new full amount. The employee by doing this overcharged me by around ten dollars. She said it would "work out". She had taken over for another employee who was clueless to help. I waited a few days for everything to post to my bank account and now the math does not add up. So there is an overcharge by about ten dollars. How it was handled- I stopped back with receipts in hand and my bank statement pulled up on my phone, spoke politely to the manager. At first he looked at receipts and said it was correct, that I was in the wrong. I had to re-explain to him twice in front of a full line of people waiting to be served. He disappeared to the back, said he was calling the franchisee/owner while I waited. He did, then said he was told to find some paperwork they are supposed to have. He hunted for it. At about the 20 minute mark of waiting he said we have your phone number he has to find papers. I had been polite. I asked can't you just give me back my ten dollars extra you took and owe me? It was on a debit card. He said we'll call you. I mentioned I would stop back later and left. Apparently they can't figure out how to remedy a situation or do math or listen to customer and understand. I did not go back. It is dinnertime and I have kids. The result- I had left store second time with situation unresolved. They kept my money they charged me extra for- isn't that like theft? There was no sorry about the inconvenience. I was still polite as I do not like confrontation, and there was a line full of people I had to talk in front of to explain situation. Seems it's ok that the end result was to embarrass a customer and overcharge her and just pocket the money. This franchisee needs to not only train staff better but since that person was apparently even called and not present at the store, they still should have resolved the situation, not sent the employee on a paper hunt while customer waited. I do not want to waste the gas to drive back over in person again to see if they found whatever paper. They just need to refund it to my card and be professional. They had 2 chances to fix this. Bad business practices. Would have been interesting if I had raised my voice instead of re-explain situation twice and then refuse to leave store until I got my money back, as most people probably would have. It is a shame customers need to get to that point. Business owners sometimes only care about their dollar and not at all about their customers. This review wouldn't post unless I gave it at least one star.

I walked in with a handful of Amazon returns, Lisa looked at me and said I'm going on break, come…read moreback in an hour... simply didn't want to do the work!

Customer service is not good. I walked into the store and no one greeted me, and that was okay, but…read morea part of customer service is how you make a customer feel welcomed. Still, I can get past what I didn't appreciate, or rather value is that I went to ask a worker a question and initially they ignored me. I took a step back and then said "hi, by chance I have a question. Could you help or tell me where item xyz is located" the worker didn't answer or acknowledge and waited 35/40 secs and said "what can I help you with" after me asking and trying to communicate twice already and gave me a short rushed response and where they sent me wasn't even the correct area or item I inquired about. I felt that was rude and disrespectful especially as a paying customer looking for assistance.