Robin is a staff member at this business and was amazingly helpful and kind! I absolutely loathe going to laundromat, but I never place my comforters and/or bedspreads in my own machine, therefore, the need to visit this establishment. Robin made my visit very pleasant! This establishment does quite a bit of drop off laundry service, three staff members were busy folding and ironing laundry for customers. For individuals who opt for self-serve washing and drying, they have a variety of different sized washing machines, and an entire wall of new dryers. All the machines are wiped down after each load and appear super clean. The cost is reasonable for the self-serve washing/drying. I did not inquire about the drop-off service so I am unable to provide insight on that service. They offer two coin machines, as well as vending machines and an ATM. The staff informed me that they are completely remodeling the business, they are adding six new big washing machines (60 lb and 80 lb load capacity), they are putting in new flooring, painting, closing off the back right section (which is where they will be performing the drop-off service tasks of folding, ironing, and bagging laundry. They are also going to add a patio table outside of the entrance and changing the name to "The Laundry Room". The remodel should be completed by the end of June 2025. When I need external laundry services I will definitely return to this business. read more

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Easiest and friendliest drop off laundry in town. Every spring, I take my thicker winter linen and jackets. Price is always decent ($1.25lb) Recently got a upgrade outside and name change (The Laundry Room) so it's pretty modern outside but looks the same inside. Same great service now even more efficient with online payment. Loved it! read more

Fast wash and fold Staff calls me by name after entering the first time Good price and fast service Go and enjoy read more

Loved my experience here!! Lovely workers who are so helpful and plenty of detergents to purchase if you need!

Great experience! The workers there are very friendly and the whole drop off/pickup process is super simple. Blankets came back smelling great! read more

Sometimes you have to do what you have to do, like today when I had to use a laundromat. You can't wash towels by hand. This was close enough and reviews were positive. The machines are coin operated. I didn't have enough quarters ($3.50), but I had a few singles to use the change machine. There's an ATM, but usage is with a fee. The dryer's don't give much time for the cost. The place appeared clean enough, and the proprietor was friendly and helpful. As I said, sometimes you have to do what you have to do. 47 read more

Had two bedspreads that needed to be cleaned, I dropped them off and was told they would be ready in about two hours, got a text right on time telling me they were ready for pick-up. I am VERY pleased with how they look, better than I could have hoped as they are not very new. The staff were lovely to work with, will always use them when a need arises in the future. Great job! read more

Came here with a bus full of drum corps kids, employees were SO patient and friendly!!:)

goated laundromat goated staff goated machines goated service goated organization goated bathroom goated laundromat. read more

Staff was extremely helpful and nice to talk to. Relatively cheap. When my washing machine broke they helped to move my stuff to a different one and help finish the washing. read more

Extremely friendly and helpful staff who have welcomed me each time I've entered the building. When my drier broke down, I was uncertain about how easy it would be to utilize a laundromat,the team at Soaps and Suds made the experience an enjoyable one. Should you ever find yourself in a similar situation, I highly recommend using their services. read more

Soaps and Suds Laundromat - Wall of dryers - Laundromat Near Me - Lexington, Kentucky

The place is always clean and if you come at the right time, fairly empty. The staff is usually kind and if there's someone there who isn't kind to the customers, they're let go. Here is the negative part: I've outlasted several employees. I've been coming in on Friday Afternoons or Saturday mornings for 2-3 years at this point. And I won't be back after today. I've felt this way for a while now, at least several months. I know it seems silly but Fox News is always on. Employees discuss their political views openly. It has verged on hateful/hate speech. At first I didn't mind the news- I could tune it out. But then election time rolled around. And the feeling of this laundromat being a heavily politicized space became overwhelming. As a gay woman- I don't feel safe there anymore. So I'll be looking to go somewhere else. It's really sad that people can't leave politics out of their business and I wanted the lovely older gentleman who runs the place to know why the place may be a little more empty than usual. Best of luck on your business if you read this! read more

The most helpful staff I have ever encountered at a laundromat. I'm a new customer and they treat me like I've been there for years. Not every machine is great, so laundry takes longer the busier it is. That being said, the staff does what they can to get you out of there with clean and dry laundry as fast as possible. read more

They thought of everything! They sell single dryer sheets or single cups of laundry detergent if you run out. They also have coffee, a phone charging station, and the friendliest & most helpful staff ever! read more

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After a fire at my Apts laundry room I needed to use a Laundrymat and chose soaps and suds. From beginning to end the gentleman (I'm assuming it was the owner) was TOP NOTCH! He greeted me as I was getting out of my car and offered to help me get my things inside and then helped me locate the washers my laundry required. The whole time I was there they were constantly cleaning, mopping, sweeping, deep cleaning the washers, and of course keeping the dryers vent trays empty after every use!! I had lost track of time and realized that I was the only one left and they were closing in 10 mins about the time that my dryers were to end. Usually people that work there rush you to get you to fold at home so they can leave but not this Gentleman. He was courteous and considerate and allowed me to fold every bit of the 8 dryers I had and didn't say a word!!!! I thanked him repetitively as he was there almost 20 mins past closing time. Come to find out that man lives an hr away and still had to drive home!! Soap and suds went over and above for me to get my laundry done when they didn't have to. The people are friendly, the place is spotless and the Bathrooms are clean too! Thanks for being so self-less, and kind. You really showed you care about the customer and I can't thank you enough!! I will return. read more

Very clean laundromat. I used it a couple of years ago and needed to again while our house was being remodeled. Nice to see they're still keeping it up! The person working was as pleasant as could be. A few of the Sunday customers are regulars, but everyone felt welcomed. There were a couple units that didn't work but she quickly took care of each issue with a smile. Highly recommended! read more

Nice equipment, hard to get to and get out of and back on Nicholasville Rd. The guy at the desk is rude and frankly creepy. I think he's the owner. I'm VERY suspicious they don't use the products they say for their wash/dry/fold. read more

They should clearly post the last load in as their closing time. Close at 9 but last load at 7:30. Drive over for nothing as I arrived at 7:35. read more

If I could give less then 1 star I would, older lady with short hair was very rude upon entry of the facility. She approached asking if I was going to do laundry here or just here to steal quarters, and if I was to "get the hell out". I was there to do laundry but after that first impression, don't think I'll be back! Avoid this place if at all possible, much better with in half a mile! read more

I've been here a couple times to wash my comforters since they have 4 really large washers that can do multiple loads. You choose to put in your detergent for pre wash, wash, or final rinse. They have 4 very large dryers as well. It's a bit confusing since for the dryers you pay 25 cents per 15 minutes, not a whole cycle. I've never found it to be super busy on weekends or weekdays, which is nice. There is a TV, a table, and chairs. They also have a machine where you can get quarters and sell detergent. Facility seems clean, I even saw the employees cleaning while I was there. You can wash yourself or have them wash for you. One employee seemed pretty upset when talking with her coworkers, but everyone has a bad deal. My only complaint was the most recent time, my comforter still was a bit crusty, perhaps not all the detergent had washed out. read more

Wow! I love this place. The laundromat is very clean and the people who work here are all very friendly and helpful. When I recently moved to Lexington, I was living in a hotel with my husband, Stephen and our dog while we looked for our next home. The hotel had a small laundromat, but it was always busy because there were only a couple of washing machines and a couple of dryers. Thankfully, I found Soap & Suds. I chose to get the wash and fold service and it was perfect every time. The staff asked what type of soap I preferred, if I had any special requests, and they always exceeded my expectations. My clothes were clean, perfectly folded and I was made to feel appreciated for my business. I highly recommend Soap & Suds. read more

This is a very clean laundromat. The ladies who work here a very friendly. We were on vacation and needed to do laundry and I was so luck to find this one. They even sale soap,bleach and dryer sheets individually for a very reasonable cost. If I lived in Lexington this is the one I would come to. read more

I drove a little out of the way to come to this laundromat because of the good reviews. It was worth the extra few minutes. It's very clean and the gentleman who runs the place is very helpful and friendly. The other patrons were very pleasant as well. Highly recommend! read more

The people are always so nice here! I would always go here when I didn't have a washer and dryer and it was always clean and as soon as someone was done with a machine they go and clean it read more

Great laundromat. It was very clean and Heather who worked there was very helpful and nice. We travel a lot and it is nice finding a good place to wash our clothes. read more

I never get my laundry washed and folded. But I needed it done before flying back home. The owner was great! All of our clothes were cleaned and folded very neatly. read more

Nice laundromat--clean, there's always at least one attendant, and it's in the same center as Jimmy John's. Restrooms are clean and there's a snack machine. A TV is on; detergent is available. Washers and dryers are available in different sizes. Cost is 25 cents for every 5 minutes to dry; I haven't used the washers. Be careful where you park; some places are restricted to other businesses. read more

Soaps and Suds Laundromat - Laundromat Near Me - Lexington, Kentucky

The customer service goes above and beyond. This was my first laundromat experience and the staff was extremely helpful. Highly recommend!!

I have never personally had an issue with the facilities or services offered at Soap and Suds. I have used both their coin washer services, and their drop off laundry services. I have always found the owner and staff to be friendly and helpful. They have always done everything in their ability to accommodate the different laundry requests I have had. Everything is always clean, the staff is always working, and they keep it as cool as they can fighting the heat and humidity of running all the washers and dryers. I would like to make one point in regards to the negative comment posted on 4/4/16. There is a large difference between using drop off laundry services and a dry cleaner. It seems that the customer who felt they were treated poorly would have been happier if they had taken their clothes to a dry cleaners instead of a wash and fold service. I have never expected a drop off service to read every tag on my clothing, however I would expect that of a dry cleaner. Just a thought ;-) read more

Amazing!! They will do your laundry and iron it very nicely I might add for $2.50 per piece. The place is nice and clean. You get to choose from several detergents and softeners and there's also a laundry mat in case you need one of those. read more

Paid $4.50 to do a single run in a washer. When the cycle was finished clothes were soaking wet, the spin cycle did not work, which is fine. My main reason for giving a one star review was when I told the staff about the problem, they were rude and very unhelpful. read more

Pretty standard laundromat. Very clean, new machines with large load capacity and worked well as far as I could tell. They also have a wash and fold service read more

Clean! Friendly and helpful staff! Conveniently located. Nice machines. I normally do not use laundry mats and was reluctant to try, but my experience was a positive one. read more

Been coming here for a few years, always super nice! Prob the cleanest place in town. If anything isn't right they go out of there way to make it right! read more

I called a few laundromats in town looking to get two shirts, pants, and a tie dry cleaned for an interview the following day. Not only was the owner able to have my clothes ready by 9am, it costed under $10. I had called several shops in Lexington and this place has the best prices and best service hands down. Check it out! read more

Nice and clean. People were very helpful. I gave 4 stars because wifi was really bad, but other than that a good place.

I loved this place. The staff was easy going and very friendly. My work partner and I travel a lot and need a wash and fold from time to time. We've seen a lot. This place was by far the nicest,cleanest, most organized. They were also honest. A friend left his travel detergent in his dirty laundry bag causing it to weigh 3 pounds extra. When they weighed the bag the package was in there. When we arrived back they told us what was left in the bag and deducted from the total. It wasn't a huge cost difference but the fact they were honest made the experience a lot more pleasant. Awesome place. read more

Went here to have my fiance's dresses day cleaned. The dresses were ready to go exactly when they told me they would be. It came out to be about $6 per dress which I've found to be a pretty good deal. I recommend this place strictly based off their dry cleansing services and will be back. read more

Very impressed! II travel for a living and use fluff and fold services all over the US. I dropped off my load and it was available for pick up in just a few hrs. I would recommend this place to anybody. read more

Very nice and helpful people work here. Plus this place is immaculately clean. The entire time I was here the staff was greeting everyone and constantly wiping down machines. Just a great experience for someone who has to frequent laundromats since I travel all the time. read more