New 2-story deck missed the mark across code, Trex guidelines, and aesthetics. Poor planning. Won't…read moremake it right. We lost 5 figures on a 2-man crew that lacks longevity with owner. Hire inspectors before paying final invoice. FYI "Custom Deck and Fence Austin" also has poor reviews on multiple sites noting owner Todd Louis Ratajik of "Good Day Baked Energy Snacks" (Forfeited Existence). Sites now name "Cesar" as owner. Negative reviews disappeared. AFFD has pending lawsuits with Travis County Courts. Unknown AFFD subcontractor alarmingly used my name and address in another client's lawsuit wtf! Standard: Visual consistency. AFFD: Mismatched railing. Todd's words: "It's the same railing but pinched." (A contractor's FB review notes lack of materials to properly complete jobs.) Std: Concrete pad supports stairs. AFFD: Stair stringers hover in air, failing to land on concrete. Todd blatantly texted that stringers would step out (not down) from deck. I refuted the abnormality. Top step was cut off; stringers don't reach concrete. Instead of extending pad or redoing stringers, an ugly post was set. Std: Stairs treads w/o gaps. No overhangs. AFFD: Stringer cuts forgot stairs' fascia; treads weren't 11+". Gaps added to meet code, so stair noses are 1.25+", ie trip hazards. FYI Use rise-to-run guidelines. Std: 42" deck railings. 34-38" stair railings ABOVE boards. AFFD: 44" deck railings. Didn't supply 34" stair railings; boards grossly notched to lower height, which start at 44"! Std: Posts sit on existing FINISHED concrete pads. (LOL) AFFD: Post had no contact with pad (after removing makeshift shams to hide the blunder) ie ZERO deck weight on ground. Todd asked if this was okay [to not deal with]. Post not corrected at start. Rough concrete poured atop pad to meet post. Ew. Std: 16" oc MAX joist spacing (Trex specs). AFFD: 7 of 13 spacings are 16+". No blocking. Add 1 or 2 joists = ~15.5" or 14" spacings. Todd said his ways are "affordable" and "economical". Eek. Best: Competitor contracts: "12-in joist spacings", "blocking", "glulam beam". Std: Trex Cocktail Rail Kit (full-width support, hidden fasteners). AFFD: 5.5" wavy floor boards nailed to 1" rail. Visible screws, rough shavings, corner gaps, no support eg 2x4s to flatten board. No countersunk screws and putty to hide nails. Std: Professional aesthetics. AFFD: Not spraying railing cuts = RUST. No continuity in stairs fascia to meet deck edge. Silver bolts on black railings. Posts unequal distance from deck edges. Cedar's shorter lifespan requires staining / maintenance is inferior to Trex's composite fascia. Std: Disclosure of unforeseen issues. Protocols. Loyal crews. AFFD: Crew wasted a day plotting makeshift repairs after causing roof damage. Licensed roofer was furious about erroneously-cut flashing. Roofers returned after crew again made damaging cuts where told not to. Zero acknowledgement from Todd. AFFD: Crew noted holes in house's ceiling after removing joist nails. No repairmen references. Not-our-problem mentality. AFFD: 15+ days by 2 tired guys: the hire + his actual neighbor. Ditto to reviewer compelled to supervise. Days start late, end after 7pm. My neighbors had 5 deck builders who left by 6pm still jolly. AFFD: Non-recyclables in recycling bin. Concrete and stinky liquid in trash bin. Cigarette butts, nails, and construction debris across yard. AFFD: Crew won't tell owner about gray areas and errors in judgments. One unsure if he'd get paid wth. Std: Professionalism. AFFD: No final walkthroughs. Owner ignores items in emails. Condescending; when I climbed a ladder re an issue (that I called a roofer to fix), Todd muttered that I was "an inspector, eh". Instead of talking measurements, Todd's retort was "I'm the owner of a deck company", as if titles alone grant proficiency. Labor is hired out, crew turnover is high. Workmanship depends on whoever is outsourced, who aren't deck builders so much as guys who "have built decks before". Expect no corrections on what Todd Ratajik deems as "good enough".

From my first communication with Austin's Finest Fence & Deck, I had a very good feeling about…read moretheir service. I can now confidently say that my initial feelings were right. Cesar gave me the best bid of the three companies I had contacted. He came by and listened carefully to what I wanted to be done. His bid was complete and very thorough, including three options for the fence work to be done. They did a superb job and left our backyard in spotless condition. After the work was completed, he came by to verify and make sure we were happy with the service. We are very glad we worked with them and will certainly use them again for other fence and deck needs that might arise in the future.

We have a ground level wooden patio with a metal veranda that was in sore need of having the…read morefloorboards replaced. Initially, we planned to do the work ourselves. We bought/stained pressure treated lumber and did the demo work of pulling up the old porch. We soon discovered to our dismay that the underlying frame and columns holding up the veranda were varying degrees of rotted-out and needed to be replaced entirely. We wanted the job done right, and so we decided to find a contractor to work with. After doing some research on Yelp, I reached out to a handful of deck building specialists. Originally, Deck N Cable Railing wasn't even on my radar. Yelp has the function that if you click a button, it'll automatically duplicate your request and send it to an additional handful of businesses. I didn't even realize that I had accidentally done this. I'm so glad I did because Deck N Cable Railing was one of the businesses that Yelp sent my way. First off, they were very fast at responding to my request for info. They reached out, asked for a bit of additional information, and then offered to come out to give a free estimate in person within 24 hours. Juan Pena, the owner, arrived on time for the appointment. He listened attentively to our needs and evaluated the job that needed to be done quickly, efficiently, and thoroughly. He was sensitive to our desire to not let the lumber we had already bought/stained go to waste and made a plan to utilize it. He was also able to give us a quote on the spot which was really helpful. On the day of the installation, Juan arrived with his crew members, Jovial and Alejandro, to help get this situated for the job before he left for the day to attend to other projects. Jovial and Alejandro spoke limited English, but they used their smartphones and Google Translate to communicate with me when a question came up and so communication worked out just fine. Jovial and Alejandro were friendly, professional,and very hard workers. They were fast and fastidious and kept the job site neat. Juan had said that it may take up to two days to finish the job, but his crew were almost complete by the end of the first day. There was a minor issue with the frame visibly sticking out just a bit at one corner of the terminating edge of the porch. It wasn't a structural issue, more of a minor cosmetic issue, but I discussed the issue with Juan, and he immediately came up with a suitable solution to address my concerns. He joined Jovial and Alejandro on the morning of the second day of the installation to personally inspect their work. The job was finished within an hour or two on the second day. All in all, Juan and his team did an excellent job with the porch. It looks fantastic and feels exceptionally sturdy. We're very happy with the quality of the work, and we are looking forward to enjoying it for many years to come. We'd recommend Deck N Cable Railing without reservation based on the quality and efficiency of their work alone, but that's not the only reason you should consider giving them a call. Juan was very easy to work with. He's professional, responsive, friendly, and conscientious. He takes a lot of pride in his work and it's important to him that his clients are 100% satisfied with the work done. Moreover, his pricing is very reasonable. His quote for the job was by far the most reasonably and competitively priced bid. Finally, and this is a bit embarrassing, I accidentally overpaid for the job. I paid Juan in cash, handing him an envelope with cash, without realizing that I had miscounted it. Imagine my surprise when I got a call from Juan that evening (apologizing for calling so late!), to let me know that I overpaid him, and he wanted to schedule a time when it was convenient for me for him to stop by in person to return the amount I overpaid. That's integrity, folks. If, like me, Deck N Cable Railing isn't on your radar, they should be. Solid 5 stars.

I had a small section of my deck that that I wanted to replace (13 -16 boards). I had 2 photos of…read morethe area. They replied back saying that the whole deck needs to be replaced. That's a bunch of crap. They don't know what the rest of my deck looks like. They never bothered to come out and look at it. This rest of my deck is in good condition because it's covered and out of the elements. The area of the deck I want repaired is uncovered and exposed to the elements. This company is a joke and all they want to do is upsell you. Beware of this company!

Excellent communication by Sloane throughout the project…read more Very satisfied with the process from start to finish I would recommend Austin Deck Company

I want to start by saying how incredibly satisfied I am with the work Walker and his team at Austin…read moreDeck Company did for me this spring. They built a sizable deck--around 800 square feet--with multiple levels using high-end materials from Trex. I had been preparing for this project for a while, speaking with several contractors, and what really stood out to me about Walker was his communication. He was quick to respond, clear, and always provided updated visuals whenever we made changes to the design. His transparency and follow-through on every promise were key reasons I chose Austin Deck Company. One of the more complex aspects of the project involved resolving issues caused by a different vendor whom I bought a pergola from. Walker and his team went above and beyond to help me navigate and fix those problems. Everyone on the crew I interacted with -- Paco, Rick, and others -- was professional, friendly, and easy to communicate with. I wouldn't hesitate to recommend Austin Deck Company to my friends, and I'll definitely be reaching out to them again for any future deck projects. You guys rock!

We contracted with Hometown Decks for a Trex deck, along with metal privacy screens. The…read moreprofessionalism was exemplary, from the beginning of the project when Mike gave us our bid, to the conclusion of the deck work. Communication with their office exceded our expectations. We are extremely pleased.

This rating reflects the combination of quality and price: if you want solid, quality work at a…read morecompetitive price, I'm not sure you can do better than these guys. They completed a few different jobs for us: a deck resurface with Trex, added new deck railing, attached a pergola we had to the deck, and poured a separate stained/stamped concrete deck. They were helpful, flexible, and creative in thinking through options and dealing with obstacles. They bring a lot of experience and know-how and are great people to work with. Very happy overall.

From beginning to end our fence replacement project was professionally streamlined with Noel at…read moreDiscount Fence USA. All of our design options, questions or concerns were discussed and answered promptly. With our having a pool and the existing fence needing to be down for more than a day was a concern for us. Noel made note and let us know the entire project we had on our scope could be completed the same day and it was. The team arrived on schedule and were professional, knowledgeable and really knew their craft. They were thorough and went above and beyond. Our replacement fence is premium in quality and craftsmanship. It looks amazing! Highly recommend! We made the clear choice for us by choosing Discount Fence USA after obtaining and comparing estimates from other companies. Noel stood out with his communication and providing clear answers and guidance along the way. Thank you.

So very pleased wih the entire process! We had a small walkway job with stairs that we needed but…read moredidn't want to hassle with the bids, etc. So, I started reviewing companies and read reviews and came across Discount Fence USA, wow what amazing reviews! We called and entered into the smoothest process for having this small project completed. We are beyond happy and will be calling them back to fence our property! The guys did a great job and cleaned up the mess! Will use and recommend again! Oh, least I forget TEXAS owned and operated, shop local folks!!!

Byron was great to work with and went above and beyond to make sure he built my family a beautiful…read moredeck. He was very knowledgeable and helpful when it came to answering questions concerning placement and size of the deck and the nuances of working around our septic. His foreman, David, and crew did an amazing job. We absolutely love our deck and would use him again for any future decks or extensions. 10/10 recommend.

We have known Roadrunner Decks since 2013, when we were in need of a major renovation of a large…read moredeck surrounding our 27K gallon swimming pool. We chose them because of their workmanship and details called out in their quote, like support structure. The original deck was built with all Wolmanized wood in 1992. We chose cedar for the renovation. Since then, Roadrunner Decks has also provided refinishing services with their team led by Roberto, who I have found to be very thorough and knowledgeable of the process and products to use. I knew that there was something to the process to obtain a long lasting, beautiful finish from refinishing antique wood with my father. But decks are a different beast due to the exterior elements. The process that Roadrunner Decks uses is simple and clean; all decks need to be free of all items in advance - furniture, plants, etc.: power spray, lightly sand horizontal surfaces, apply two coats penetrating oil stain - color of your choice, allow to dry for 2-3 days to be safe and cure before using. Our latest refinish of three deck sections (front entry, back top, back pool) took two (2) weeks total time. The results of their work can be seen in the pictures below. The finish will last ~2-3 years and will deteriorate depending upon weather conditions, sunlight exposure, and swimming pool water chemical exposure. Some sections that are shaded more can last longer but it is best to refinish the entire deck at once for a consistent color. Big Thank You again to Roberto, and Humberto, Roberto, and Jose for their hard work, beautiful results, and clean up! This was the 5th time it has been refinished by them!

Samual offered the best price among all the quotes I received and was also the quickest to respond…read moreto my project request. He completed the job very quickly, and the work was nicely done at a highly competitive price. I'm very happy with the results and would definitely hire him again in the future.

Samuel is a craftsman. He cares about what he creates and invests detailed attention to it. We…read morehired him to build us a new deck and were impressed by the quality of his work. He created a sharp, crisp new deck that will last.

Travis repaired my backyard fence. He did an amazing job my children are able to play safely…read moreoutdoors now. Our new fence will be able to with stand all upcoming weather conditions. Travis will be our go to fence guy from here on.

There are a whole slew of reasons I'm giving this company 1 Star. First off, the owner Todd would…read morenot come look over the job beforehand so we were on the same page. Second, he is dishonest about pricing. Third, as the owner, you are responsible for your employees. His worker damaged the paint on my siding using gorilla tape instead of blue painters tape. Not just 1 area, the whole bottom plank adjacent to my porch. We won't even get into the names he called my wife (cuss words) when she called to have the job finished. The job is still not finished. I'm in a service oriented business who recommends good fellow contractors and Todd is not one of them. I have documented the way he spoke to me & my wife & have documented the damage. The job is still not finished & we are to the point we don't even feel safe having Todd back over. Save yourself the trouble & use someone else. Oh & he's been paid in full. If you'd like to know more on Todd, do a background check.