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Manicure
Manicure and pedicure
Nail fill-in
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I don't usually write bad reviews... but this was the worst experience i've ever had at a nail salon. Although we made an appointment we had to wait about 25 minutes to be seated. I requested a soak off and the manager Jimmy changed the nail bit about 10 times harshly drilling the gel off before he stuck my hands in a tiny bowl. He tried to pry the polish off with an old nail tip so i had to remind him again that i wanted a SOAK OFF. The bowl made my hands cramp up since my fingers were shoved so i asked if i could get a bigger bowl. The lady who came after said oh and then continued to drill the gel off, DESPITE asking at least 5 times for a SOAK OFF. After nicking my skin and causing me to say "ouch" she told me "you're sensitive" despite the redness clearly shown in my nails. Jimmy's station still had the old nail clippings from the previous client which was quite gross and honestly unexceptable. When "finished" there is still noticeable gel on the nails. After confronting they claimed it was because I "didn't want to put my hands in the acetone" despite me just asking for a bigger bowl instead. Went home with sore, sensitive nails, with gel still attached and some tears shed. Bummer.
First, Hana did a fantastic pedicure for me. Next: I don't like leaving bad reviews but the rest of my service was the worst experience I've had in a nail salon in 15 years. My mom and I waited 45 minutes to be seen after being told they had time, they sat us in the pedicure chairs with our feet soaking in cold water for 45 minutes instead of saying 'can you come back at ___ time?' I let them know I didn't have time left so I only wanted them to remove my gelX on my hands and I just wanted a clear clean polish that was 1/4in for my job. My sister had to tell someone 4 times to stop removing her calluses because her feet were RAW, my mom said she didn't want a manicure and they told her 'no you'll get gel today' and she had to repeat herself multiple times. I had to tell them 4 times I just wanted my old nails removed and they insisted on putting builder gel OVER my old nails. 2 people worked on my hands and both of them filed my nail so close to the skin I started bleeding. The first person working on my nails kept forgetting to do my other fingers, I had to tell him 3 times 'you didn't finish my hand' he was either forgetting to remove the old polish, the extension, or buffing one, or clipping another one. They wouldn't listen and I was so frustrated, physically bleeding, and being talked over the entire time. When i started bleeding I started crying and the lady wouldn't even let me wipe my tears with a tissue. She kept telling me to put my hand in the gel warmer. The end result is horrendous. Every nail is a different shape and size, looks nothing like what I asked for, there's dust all over the top coat, and you can see the old set under the work they did. I am so heavily disappointed with this place, my mom wanted to treat me to get my nails done for my birthday and I haven't been home (here) in 4 years and now I have to find someone else to fix this mess. The salon is also wildly unsanitary. The pedicure tubs had grime on them, the tools they were using were old, and there was a stench of sewage and trash permeating the salon.
I do NOT recommend this place. After giving them a second chance, I realized that this place is far from being professional . I requested an ombré natural acrylic set . I arrived at 11:30 am ,When the eldest lady at the shop in the entrance started my nails she first placed them crooked , when she clipped the tip of the nail two of them broke from the sides . Instead of replacing the nails she tried to "fix" them . She realized she had another lady waiting and handed me over to the another girl to finish the work. To make the story shorter , that lady then made them thick and didn't replaced the nails . I had to return back to work . They had taken 1.5 hr and since they didn't finish. I left with my nails half way done. I returned after work for them to finish ( 30 min more ) since they had charge me the 70 dollars. And just to conclude they didn't know how to do ombré and left them far from looking what I asked for . One nail broke less than two weeks after ...I tried to give them a second chance bc things happen and they are close to my work and home .. but NEVER again ! Save yourself the money and an unhappy moment.
My husband and I came across this place right after we left the gym and decided to give it a try! We were walk ins and they were able to see us pretty quickly for mani pedis It was my husbands first time and they were great! Jimmy was very personable and friendly! Nancy did both of our manicures and was very sweet as well. We will be coming back :)
I'm very disappointed with how my nails turned out. They were uneven, some were thicker than others, and the shape was inconsistent. The design looked nothing like the reference photo I showed it was supposed to be clean and elegant, but what I got looked messy and rushed. The polish was poorly applied, with streaks and smudges, and some nails weren't even fully covered. It honestly felt like no real effort or skill was put into it, as if someone was just practicing on my hands. What made it worse was being asked for a tip after such a low-quality job. I paid good money expecting professional results, but I walked out feeling scammed. Completely not worth it
I got dip nail & cat eye gel polish on top. I purposefully splurge on dip gel because I find that regular gel chips towards the end. I spent $99 + $20 tip and not even 24 hours later my thumb has a huge chip on it. Four days later now my index also has a chip. I'm pretty disappointed seeing I spent a decent amount of money and again I get dip so it can last until my next appointment. The salon itself is really nice, clean, and friendly and I did have a nice time there. However, I just wanted a basic pedicure and when I was given the menu on pedicures and told them I just wanted the basic $29 one, they were urging me to get the next one up for $39 which I wasn't particularly happy about since I just had clearly stated I just want the most basic one. I ended up getting the $39 anyways which I don't necessarily regret because it was a nice pedicure but I'm not trying to be hassled into spending more money when I'm trying to relax... I've been getting a ton of compliments on my nails and again the salon was pretty nice but I'm disappointed in the durability especially after only one day.
First time here and not my last. This place is located near my job. I had a last minute invite to a Dodgers game (My favorite team) so I was in dire need to represent as I always do. Nancy is the professional whom took care of my needs and was very gentle and friendly. Great atmosphere, the place is clean and welcoming. I'm very pleased with the outcome. Nancy, you may get new clients from this.
I cannot express enough how upset I am for this service. I'll try without a full context of emotions. * even with an appointment I always wait 30 mites * my daughters gem fell off the next day *my pedicure was a pedicure from hell: I'll explain: - the language barrier doesn't help and I am always very understanding but the lady who did my pedicure did not know how to apply the polish, she zig zagged the polish on my toe nail instead of keeping it smooth. And when I try to communicate she bitches me off with "yea yea " *I went home and the clear polish was sticky! It never dried because she used gel polish instead of regular polish! (Could be am honest mistake) BUT *I went back the next day to fix the color and she over CUT my nails super short, and over FILED my toe nails with the electric filer, now my nails are thin as paper and they bend!!! This is NOT OK! NEVER COMING BACK!
6 years ago
This place is amazing I'm so glad they are open again. The whole staff are friendly & they do an amazing job. Tammy is my girl. As I'm reading the reviews I just can't believe people. Things happen and systems fail at times. Give them a break!! I work in the medical field & we have had our system go down where appts were doubled. They are trying a new system it can't always be perfect especially when it's all new to them. I just laugh at the reviews with so much happening in this world one mix up or two isn't a big deal. We should be thankful that they are people who are willing to do our nails & feet. They are great & I have been going to them for yrs & I'm thankful for them. read more
4 years ago
What made me come try this nail place, was my daughter worked in the little strip mall and when I would pick her up I'd see a cleaning crew in the mail shop every night. I was like they keep their place nice and clean I'll have to give them a try. My first time in greeted so nicely by everyone. This is where I met Nancy, she's warm, friendly, and funny! Great conversationalist and an even better nail tech. Her recommendations are always on point and I am complimented on my beautiful nails all the time. Nancy is my go to! If you want professional nails like mine ask for Nancy you WILL NOT BE DISSATISFIED! read more
6 years ago
Love this place ! They are super clean/kind and pay attention to detail which is super important !!! This was my first time here and I loved them ! Jimmy did an amazing job and the most attention to detail I have had in a nail tech! Love this place Amazing pedicure also!!!! I left feeling good and the price was good also! read more
3 years ago
Service was fine. Quality was terrible. This was my second visit to this nail salon. The first time wasn't good either. Nail polish started coming off before I even got home. I gave this place a second chance after going with a friend. I paid $85 for a gel manicure and pedicure. Polish on one of my big toes starting coming off when I got home. It's been 2 days and polish on 4/5 of my left hand nails started peeling away. $85 wasted on this. Not going back. Overpriced for the quality received. read more
Business owner information
Nancy B.
As a manager of the store, Thank you very much for your sincere…
3 years ago
Found this place when I was looking for a place closer to home and I loved it! I will be back their customer service was incredible and knew my name by the end of the appointment and made me feel welcomed. The shop is cute and clean and had so many color choices. I'm very happy with my experience and my nails! read more
Business owner information
Nancy B.
Hi Alyssa, Thank you very much for your wonderful reviews. We’re so…
4 years ago
Special thanks to Nancy for my manicure today, but everyone is so great at this salon! Never disappointed!:) read more
2 years ago
5 years ago
I love this place! I've gone about 7 times now by myself or with friends and I'm never disappointed. They always fit me in within a timely matter with walk-ins and do my nails super nicely. The whole staff is super polite and fun. Every time I go there I usually have a new person do my nails and they all do them wonderfully. I usually am getting a pedi and then a new set or fill of longer acrylic nails, no problems or complaints. And the prices are pretty regular. The last time I went Jimmy did my nails and paid a super amount of attention to them and made them extra nice. Love this place! Would recommend to anyone. *Some of my pictures maybe after a little wear, not the best at remembering to take pictures right after!* read more
4 years ago
Business owner information
Nancy B.
Hi Erin, We greatly appreciate your 5 stars review of our service and…
3 years ago
Business owner information
Nancy B.
Hi Maria, Thanks for leaving a review, and mentioning Jimmy. You’re…
4 years ago
I love my nails. They last 4 weeks or better. They've never been healthier. I also get massages and reflexology. Awesome results. Ask for Jimmy and tell him Veronica sent you. read more
7 years ago
Oh my goodness what an AMAZING place! Plan on taking some time here, but every second is well worth it! From nails to the rest of your body you will be well cared for. Have a migraine or aches and pains....Jimmy is the guy! He seriously is an acupressure magician!!! Nails...well can't rave enough about the job done on my nails and feet. LOVE LOVE LOVE everyone here and how I feel when I leave. read more
3 years ago
Business owner information
Nancy B.
Hi Michelle, We would like to apologize for your recent experience…
5 years ago
5 years ago
They did a wonderful job in the colors chosen and the artwork in paying attention to detail. A great place to get your nails done with great service! read more
4 years ago
First time here and overall really love this salon. The nail techs were super nice and friendly and I will be back. read more
5 years ago
I've waiting to post this review because I wanted to see how the nail polish was going to hold on. I'm very happy to say that after 10 days, my nails look great still. Tracy did a fantastic job on top of being very nice. I will definitely be going back. read more
2 years ago
6 years ago
I am going to first off, hands down this is best nail salon I have been to since moving to California! The attention to detail and the absolute customer service is beyond. You get exactly what you pay for and even more. I had gotten my nails done a few weeks ago when I took an emergency trip to New Jersey and I needed a refill. I really wish I had a before picture to show, but Jimmy made my nails EXACTLY how I always wanted them. My pedicure was absolute heaven. I mean down to the filing was perfect. She gave me two ten minute massages, I mean what can a girl ask for? Jimmy was so attentive and gave me such an amazing massage. He knew right away I use my hands ALOT and the massage he gave me I felt the blood flowing up my arm! I live about 27 minutes away and it is very much worth the drive. I found my forever place! read more
6 years ago
Another amazing job by Jimmy! I just love all the technician's in this salon! Everyone is so nice and always have a smile on their face! Mary is the color matching Queen! I've been going to this salon for about 5 years and plan on many more! You guys have me as one loyal customer! read more
4 years ago
2 years ago
Business owner information
Nancy B.
Thank you so much for your kind words! We're happy to service you…
3 years ago
Business owner information
Nancy B.
Hi Jenna, Thank you for the high recommendation! We are so glad you…
6 years ago
Best nail salon ever!! I was running super late this morning and Tammy waited for me with no problem! Very sweet staff and amazing work. All the ladies and Jimmy are so personable and kind. Great work, and awesome at filling Covid guidelines! can't wait for my next appointment! read more
6 years ago
Love, love, love my nails and my gel pedi. Jimmy & Tracy are amazing. The whole staff is amazing, very welcoming and friendly. Even though I don't live in the Ventura County I will definitely be coming back to this nail salon again. I'm Latina and not once did I feel I was being treated differently! The staff here treat everyone equally, they are amazing! read more
5 years ago
4 years ago
Loved my color for the fall and the dip manicure lasted literally over 5 weeks without chipping. Definitely going back! read more
Business owner information
Nancy B.
Hi Sophia, I appreciate your time leaving very kind feedback for our…
9 years ago
The service is great and the manicure is fabulous! Everyone was treating me like I had been a customer for years and it was my first time walking into the shop! There were so many color choices and they are so detail oriented. I will most definitely be going back! (I got the CatEye Gel manicure on acrylic nails) read more
4 years ago
Got a powder gel manicure and even had two extensions put on. My nail tech was GREAT, and really cleaned up and repaired the terrible manicure I had gotten a couple weeks earlier. And for a great price! read more
4 years ago
3 years ago
2 years ago
Business owner information
Nancy B.
Thank you so much for taking time out of your busy day to share your…
4 years ago
4 years ago
5 years ago
4 years ago
I was very happy with the way the staff treated me and my nails look great! Jimmy was very nice and attentive, plus the place was very relaxing. I will definitely go back again and will recommend it to anyone including my friends read more
5 years ago
5 years ago
3 years ago
Business owner information
Nancy B.
Hi Cindy, Thank you very much for your wonderful reviews. We’re so…
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