I've been coming here for almost 3 years and I won't go anywhere else again! Best nail salon in Simi valley. Clean, spacious, comfortable seating. James is the best, especially if you want any kind of design on your nails - he can do it all!! We always do something fun and different and he gets it perfect every time. I am always so happy when I leave. read more

I've been going to Olivia's for around 3 years now. Though it's run very much like an assembly line in a factory, I've pretty much always been happy with the outcome of my services, until yesterday. Leo is great and has been doing my nails for quite some time. I recently got my acrylics taken off and get just a single layer of bio gel on my natural nails with no color or manicure. When I went in a few weeks ago, I was charged $40 because what I get is very basic. When I went in yesterday, Leo wasn't available so Mya did my nails and was very sweet, but at the conclusion told me because I didn't get color my total was only $55. I was confused as I had just paid $40 a few weeks prior. I went to the front to pay and asked the guy at the front desk (who is always pushy and not the most welcoming) why I was being charged different prices in which he responded it's $62 always for bio gel with or without color. So now, no one is on the same page and I've been told 3 different prices. Annoyed is an understatement. On top of this, the workers sit in the booths while they have no clients with their shoes off and dirty feet propped up on the benches which is not only gross, but super unprofessional. It's a shame the place is tan this way, it's a huge turnoff. Especially being treated like you're in the wrong when none of them are on the same page. I looked at the reviews and I feel better knowing it wasn't only me that saw the issues here. Won't be going back anymore. read more

Olivia's Nail Pedispa - $62 dollars for no mani, massage, or anything. - Nail Salons Near Me - Simi Valley, California

Terrible experience! I went in for a dip nail appointment and they chipped badly on day 2. I attempted to contact a manager for 4 days and when I finally did they would not refund without removing what is left of my nails. After my experience I was not willing to let them remove them. I did not feel comfortable doing so. No resolve. read more

Olivia's Nail Pedispa - These are 5 days old. - Nail Salons Near Me - Simi Valley, California

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I went there to get my nails and toes done for a trip a couple days later. I went with a couple people. The lady I had wasn't very good. She was almost impossible to understand and kept calling me a baby. She was saying something about a funny bunny and the other person who was with me couldn't understand her either. She wasn't very kind and made my nail bleed. I asked her to be gentle because a couple months before I got my finger stuck in a car door. She was just harsher on the finger. U also noticed she didn't get the side part of my nail and while other salons do. It was way overprice. And they don't clean anything. I saw three people get up and leave then two more people came and sat at that chair and they didn't even clean it once! I hope they improve their staff and the price will be more reasonable. Until then, I won't be coming back. read more

Went and saw Elsie today! She is AMAZING!!! I absolutely love my nails and she is always so professional and a ton of fun to chat with. She has the best ideas and she is always willing to try any artwork. She is also an amazing artist so that works so well! I loved sitting and chatting with her, she had an incredible sense of confidence and she is so nice! read more

Olivia's Nail Pedispa - Nail Salons Near Me - Simi Valley, California

Absolutely love getting my gel pedicures here! I am so so picky about my toes but Lily and Sarah are both amazing! They're both detailed and so sweet. I have been to another lady before that didn't do a good job but when I came back they fixed them for free! The salon is very clean and modern! I recommend all my friends here! read more

Olivia's Nail Pedispa - Gel pedicure - Nail Salons Near Me - Simi Valley, California

I've always loved Olivia's and have recommended it to countless friends and family. My entire family comes here regularly for nails, pedicures, and waxing (each time spending hundreds of dollars). We've remained loyal customers for years despite the front desk not always being the most accommodating or welcoming. The last time we came as a family of seven, I made appointments well in advance and specifically requested that we all be seated together. Unfortunately, that request wasn't honored. I was disappointed but chose to be understanding since I know they also accommodate walk-ins. Today, we returned with appointments for six people and again requested to sit together. They did their best to accommodate us, and everything was going smoothly. During our visit, my daughter (12 years old) decided to get a Gel-X fill and was moved from the pedicure area to the nail area. When I finished my pedicure, I walked over and asked the technician why she was getting a completely new set when she already had a full set on. The technician simply looked at me and didn't explain anything, so I didn't think much of it. When my daughter checked out, I noticed an additional $7 charge for nail removal. I questioned the charge and was told that the technician had asked my daughter if it was okay to remove her nails and apply a new set, and that she agreed. The problem is that my daughter is a child. She had no idea agreeing to that meant an additional charge, and I was never consulted even though I was the one paying for the service. When I questioned the fee, I was met with argumentative and dismissive responses instead of an effort to resolve the situation. It wasn't about the $7--it was about the principle. A simple conversation beforehand or waiving the fee after the misunderstanding would have gone a long way and likely kept a loyal customer. I've overlooked similar situations in the past because the technicians generally do great work, but this experience was the final straw. It's disappointing because I truly wanted to continue supporting a business we've visited regularly for years read more

I went to get a pedi there yesterday because my normal pedi place was closed. Boy did I regret it! It was painful from the beginning to the end. Every second the lady touched and worked on my feet was painful from how rough she was. It was extremely disappointing and I'm annoyed I paid so much for the upgraded package when it was anything but relaxing. This place has really gone down hill if this is now the standard of service there. read more

It was my first time at Olivia's after having a few bad experiences at other places. I was hesitant before going because I had low expectations based on other salons in Simi. But Olivia's DID NOT disappoint. My hands were done by James and my toes by Tracy, both who are fabulous. I already made my appointment for my next visit. One thing that stood out to me the most was the cleanliness. Once someone got up from their seat, it was wiped down and sanitized right away. Love this place! read more

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The lady who did my pedicure was very sweet & meticulous, however, she cut me! Twice! Once with cuticle nippers and I visibly flinched, she put alcohol and some other thing to stop the bleeding and both burnt really bad. Then after my nails were painted she went to file and literally filed INTO my small toe, it burnt so bad but I couldn't see any blood till after. It still hurts and if I get an infection from either, I'll be super mad... read more

Olivia's Nail Pedispa - Bottom left of toe is the first cut - Nail Salons Near Me - Simi Valley, California

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This updated review is long overdue. I stopped seeing Jon shortly after this and have been searching for over 4 years for a long term nail tech and finally found one with James! I currently see James for my bio gel mani and Jenny for my gel pedi and they are fantastic! Both are so clean and detailed and my nails are always perfect. James is very talented and does all types of designs. I'm so thankful to them both! Would recommend James and Jenny to everyone, they are amazing! read more

Worst place to go ..very ignorant and unprofessional..literally ruined my nail made it look like a 3 years old Wanted to complain to the manager they refused to give me the number.. Never going back read more

Olivia's Nail Pedispa - Nail Salons Near Me - Simi Valley, California

I came here randomly because my regular place wasn't available for a while and I needed them done for an event. I got bio gel fill with a simple white white color with Mimi. She did a FANTASTIC job! I am so picky with my nails and she did it all to perfection. The shape, the way she did the bio gel nice and smooth and the polish job! HIGHLY recommend her! The environment is different from typical salons I've been too. There is a male receptionist who greets you and asks you to sign in. Then your nail tech comes to get you and if you're not getting a pedicure you go to the left room which almost looks like a restaurant, reminded me of the old Johnny's Rockets with the booth style. The room on the right is with the pedicure chairs. Very interesting set up. Was very clean. Only thing I wished is that they played music. read more

I visited this nail salon last week and paid for a set of nails. Today, I had to come back because one of my nails cracked, so I requested a fix. Unfortunately, the guy at the front started blaming me and was very rude and unprofessional. I want to clarify that I wasn't asking for a free fix; I simply wanted the nail repaired. However, he made me wait for 30 minutes just to fix one nail, which was frustrating. I have been coming here every month and spending money on my nails and tips, and I expected better treatment. The attitude and service I received today were disappointing. I hope the management takes note and improves customer service to match the loyalty of your regular clients. read more

I love going here for my mani and pedis! They always treat me right and attend me as soon as they can. I recommend Johnny for manicures! He takes his time and is very thorough. LOVELY JOB!! read more

Olivia's Nail Pedispa - biogel nails with fall color!!!! - Nail Salons Near Me - Simi Valley, California

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Today was my first visit and I'll definitely be back! When you enter you're met with a professional looking lobby area and I experienced something I haven't gotten to do in a while - picking my color from the wall! I also experienced something while I was here that I realized I've never seen in my 10+ years of getting pedicures - someone actively cleaning the chairs and bowls! The service was great - very attentive and flexible. read more

My first time here, recommended by a friend, and I was very happy with the results. Tracy did my toes and Taylor did my nails! Both were great. The place was very clean and organized. I'll definitely be coming back! read more

I went to Olivia's Nail Pedispa and asked for an acrylic full set. I showed my nail tech Leo a picture of what I wanted and it looks exactly like what I showed him! He was very attentive and took his time, and the nails came out amazing. The staff were very kind and professional, and the shop was very clean. Thank you so much, I will for sure be coming back for every nail appointment from now on. read more

Olivia's Nail Pedispa - Nail Salons Near Me - Simi Valley, California

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If I could do zero stars I would. The worst experience of my life and this is coming from a 54-year-old woman. Two of the ladies that I worked with were very unprofessional not polite have no patience and it seems like they don't even know what they are doing and on top of that talking in their own language between them when the other ones that work there are looking at you right after. Zero understanding for something so simple as acrylic nails and basic shape. Switched me from one person to the other and did not really know how to deal with a simple basic situation for a new client. This was so shocking and overwhelming and something I never had to go through in my life. The manager did not even apologize or said he will be fixing it for me and did not feel bad in any way for this horrible experience. Never in my life I had to leave a place when I'm halfway done and leaving with bare nails after wasting a lot of precious time that I didn't have. Second lady was trying to twist everything I said and put it on me(probably because of the cameras around) when she did not even know how to fix the horrible and ridiculous shape that she did and only because I asked not round and not too square and she did not even have the basic knowledge to do something simple like that as I easily used to get in my old place and same shape I came with. There's not enough time or words to describe what I went through first time ever with such a bad experience as I never had in any of the places that I've seen until today where I lived. Very disappointing realizing that just any person and just any place can do nails when they do not even have the basic experience or knowledge and not even minimum respect to customers. Manager should not have discard me and should've apologized and be nice and respectful instead of just letting me leave after patronizing me. so please watch out ladies read more

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This place is so pretty! Definitely have some of the cleanest and most talented nail techs locally. Highly recommend Elsie for hands, her work is always flawless, and looks amazing even when I let it grow out too far! read more

Olivia's Nail Pedispa - Flawless! - Nail Salons Near Me - Simi Valley, California

Elsie is my go to person for my bio gel manicure. I love how detailed and professional she is! I've gotten pedicures by a few employees there, Helen is very friendly and did a great job! I highly recommend Olivia's! read more

The amount of compliments I get every time I get my nails done is insane. I love love love coming here. The service and atmosphere is very welcoming and fun. Elsie is an outstanding nail tech. She's the best. read more

Olivia's Nail Pedispa - Nail Salons Near Me - Simi Valley, California

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I've given this spot lots of chances after telling myself I wouldn't go back. Today was the last one. The last one should've been the last! I paid for callus removal and I really think the girl did the whole thing wrong. My feet peeled for a whole week. Which has never happened! Anyway. Back to today. To pay $42 for my pedi when it took the girl 20 min max (15 being the massage) to get it done my pedi done was ridiculously fast. She BARELY did any cuticle care or nail care at all. Pumis stone? 2 second swish on my feet. I should've stayed home and did it my self for FREE. Not to mention she looked like one of the employees brought their 12 year old to work and put her to work. Anyway that's beside the point. My daughter got a kids mani pedi, the first payment quote they gave me said it was $27. It fell on the floor got wet so they rewrote it for me, now quoting me $30 for her mani/pedi. I asked why she changed the price and they said she was giving me a discount but then got nervous because she didn't want to get in trouble...ummm ok?? I know it's only $3 but it's just the principle. I've been going to Olivia's for over 5 years now and it's progressively gotten worse. To pay so much and get mediocre service is insulting af. They asked if everything was good when I was leaving and I said no. Did they ask why? Or have any more questions? Nope. Disheartening. My tootsies still feel rough. read more

This is my go to spot to get my pedicures and my manicures. I usually do the bio gel which helps strengthen my nails. Emma does my nails, and I never really have to choose who has to do my pedicure, as all of the women are really good. read more

Had a great experience with Huy for gel mani and I think Lily for Gel Pedicure. They were both super careful with my nails since I told Huy that I'm a diabetic and please be-careful. Also to translate to Lily to also be-careful with the Pedicure when cut/clean the cuticles. Spa place was super clean and sanitized thoroughly. My mom even said the place was super packed, but front desk was super attentive to the clients. read more

Olivia's Nail Pedispa - Gel pedi-CatEye - Nail Salons Near Me - Simi Valley, California

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I've been coming here regularly for years and it never disappoints. All the nail techs are skilled, it's very clean and my nails always last the full two weeks I need them to. read more

Olivia's Nail Pedispa - Pink chrome manicure - Nail Salons Near Me - Simi Valley, California

Tammy that did my toes was great. Nail person not so much. Pricing is very high for service provided. I absolutely do not recommend.

Absolutely terrible, went in for a pedicure and they shaved my feet down so much that my skin was raw and I could not walk. Hurts so bad and rushed read more

The most insane thing happened. State board showed up and some girls ran and never came back and they had the nerve to charge me full price. I was mid massage and another girl came and finished but didn't give me gel a 3rd girl painted regular and the 2nd girl took it off and repainted with gel. Worst experience ever. What is happening simi valley?! read more

I highly recommend this nail salon I have been coming for years! Love Johnny and Helen make an appointment with them and they will get you in and out with beautiful nails! read more

Got my nails done 9 AM nails were chipped by 8 PM?? Went back they put the wrong color on me. And again, the new nails chipped in less than 24 hours. You can get a better service just doing them yourself with a target nail polish I think target nail polish well last more than 24 hours. Very annoying I'm a waste of money. read more

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I went in today for a regular gel mani pedi and it was a lovely experience! Mya did my mani while Tina did my pedi and they were both efficient and professional! I was in and out in an hour and really enjoyed it. They both were very polite and thorough. I highly recommend this place! read more

Olivia's Nail Pedispa - Gel mani - Nail Salons Near Me - Simi Valley, California

do not believe reviews. This place is the WORST I've ever been to. I was in an accident and usually have acrylic overlay on my big toe to fix it and this is what I got. It looks so bad to the point where I just had them stop and left. And I was STILL charged over $100. My toes literally look worse than when I walked in. My mom went with me and she feels the same about her manicure. They did a different color than what she those and they're uneven. DO NOT GO HERE!!!!! read more

Olivia's Nail Pedispa - horrible overlay on broken nail. - Nail Salons Near Me - Simi Valley, California

The best place! Every time I go, I have the best experience. One thing I love that truly sets them apart from other salons is there is zero smell of acrylic that you smell from most salons. Always very clean and sanitized. By far, the best in this area! read more

Mani & pedi Good customer service, clean & courteous. They never pressure to add on service read more

I've been coming here over the years and it has gotten worse each time. Today I got a pedicure and the end result looks fine but the whole process was horrible. I can look past most things but not cleanliness. The towels were so dirty and stained, they used old/used toe separators that she had sitting on her cart and then after me she stuck them back in the same bin, the tools did not come out of a sterilized pack, I watched the tub being cleaned after the girl next to me left and it was wiped quickly with a used yellow sponge and rinsed once. I'm a nurse and can't believe it when I see things not properly cleaned and sterilized. There were more issues during my pedicure but the cleanliness is really the main issue. read more

Update: For this visit I had an appointment for a mani pedi and asked for a clean black tip French manicure and a single star on my ring finger. They did my pedicure and then told me they were closing. I had an appointment already so I wasn't sure why this was happening, it's not like they didn't know I wanted a manicure. They made me prepay during my pedicure even though I hadn't gotten the manicure yet, which I should have recognized as a major red flag. Then this is what they did. I came home and immediately scrubbed it off. It's embarrassingly horrible. The lady was really nice but goodness, this is unacceptably bad. I had paint all over my fingers and knuckles... it's just so messy :( read more

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I used to love going to Olivia's, but my last couple of visits were not great. I got acrylics and pedicure, and the place was not very clean, the cart that contained the tools they were using that were on was not clean. The gel light appliance was dirty too. It has become a factory, trying to get people in and out as quick as possible. Several of my nails cracked or chipped within 1 week and one even came completely off so I went back and they fixed it terribly and hurt my finger in the process. No care is taken to cut cuticles, and I had to ask for lotion and cuticle oil at the end. The prices have just continued to increase $75 for new set and $55 for a full - and the quality decreased dramatically. It won't be coming back again. read more

Olivia's Nail Pedispa - I asked them to make them the same length - not even close. Plus the guy was so rough that my finger was sore for 2 days. - Nail Salons Near Me - Simi Valley, California

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GO ANYWHERE ELSE IN SIMI BUT HERE, TRUST ME! Horrible, horrible, horrible. I don't usually come here; I go to the nail shop across the street next to Orange Theory. But since my sister was getting her pedicure here, I joined her for some sister time. I didn't really need a pedicure since I had just had them done two weeks ago. How did I come out with my toes looking worse than they did when I came in is beyond me. I had to come home and file them to make them even and square, then repaint them to make the lines look clean. I've been to several other nail shops in Simi, and believe me, you will be better off going anywhere else. My sister's nails were even worse. I attached pictures sisters nails aswell. read more

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LITERALLY TERRIBLE... Definitely do not recommend trying this place out. I didn't get the name of the employees who did our nails, but I'm honestly so upset. My sister and I made an appointment for two gel pedicures. I had stopped going to this salon a while back because I was unhappy with their work but never said anything because I'm not the complaining type. I decided to give them another try and even brought my sister. We both HATED our pedicures. I told the technician that the nails were crooked, and she tried fixing them three times but didn't understand where the issue was. She kept filing the wrong side until she finally stood up and saw the nails from my angle, but still couldn't correct them. Despite this, I gave her a tip because I work in the tip industry and get it, but I regret it. When we went to pay, the receptionist asked how it went. We told her we were unhappy, and she apologized, saying we had 7 days to come back and get them fixed. I told her I wouldn't be coming back, and she said "okay" and proceeded to charge us the full amount. We asked if they offered any discount for unhappy customers, but she said she couldn't because her manager wasn't there. She took pictures of our toes to send to her manager but said all she could do was let us know we could come back to get them fixed by another employee. This was completely unacceptable. read more

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