Very friendly and helpful staff. Brought in five pairs of pants to have them hemmed and they were…read moredone much sooner than expected. They turned out wonderful. Would highly recommend.

I rarely leave negative reviews, but I feel obligated to share our experience so that others can…read moremake an informed decision. We brought my daughter's senior prom dress to this shop for alterations after hearing many positive recommendations. The dress was her dream prom dress and cost approximately $350. From the beginning, the owner mentioned that the requested alteration might be difficult due to the design of the dress. However, the shop accepted the job and never indicated that the alteration could not be completed successfully. When we picked up the dress, it had significant fit issues, visible puckering, uneven stitching, and multiple snags in the fabric. We returned immediately, and to their credit, the staff was kind and agreed to attempt repairs. When we picked up the dress for a second time, not only were many of the original concerns still present, but the dress had additional snags, pulls, loose threads, and further damage to the fabric. When I pointed out the condition of the dress, I was told that the material was very sensitive and that precautions had been taken while handling it. While I understand that some fabrics require extra care, the dress was returned to us in worse condition than when it was originally dropped off. Throughout the process, the owner was polite and not argumentative. I also appreciate that the shop refunded the alteration fee without hesitation. My disappointment is not with the customer service, but with the outcome and the lack of accountability for the condition in which the dress was returned. In the end, my daughter was left without a wearable version of the dress she had chosen for her senior prom. I am sharing this experience because I wish I had known beforehand that a delicate fabric and a more complex alteration carried a risk of significant damage. Had I seen a review describing an experience like ours, I would have chosen a different option for such an important dress.

They hemmed my formal dress very well and the price was less than $40! I will use them again when I…read moreneed to have an item hemmed.

I would never recommend this place; don't waste your time or money. I brought in a pair of $250…read morejeans to be tailored, and they completely ruined them. I've been here before, but after this last experience, I will never be back. The fitting process felt rushed, almost like they were trying to get me out the door, and when I picked up my jeans, the alterations were terrible. I pointed out what was wrong, but instead of fixing it or offering a refund, they just told me it "couldn't be fixed." I paid $65 for work that not only ruined my jeans but also came with zero accountability. It makes no sense that a tailor can't correct their own mistakes. Absolutely the last time I'll ever go here.

I wish I took before and after pictures for the services they provided. It was a quick and easy…read moredrop off and I double checked their work and it was excellent. Value was what I expected and I didn't feel like it was too expensive for work I had done.

Always great service , new owners are amazing. Excellent work and very accommodating. Thank youread more

I had lost around 15 pounds in weight after knee replacement surgery and needed to have some…read moreclothes adjusted. The lady there did excellent work, even jackets that were fully lined. I am so happy with her work.

Amazing service!!!! Needed last minute alterations for a…read morespecial occasion. Miss Kim was awesome. She did the impossible and saved the day. I highly recommend Orchard Cleaners. Jim

Never thought to review my cleaner's before which is too bad as they are wonderful! We have used…read morethis cleaner's for about 10 years now and have been very happy. Are items are always well done, no chemical smell and well cared for. We have also had tailoring done here and have been very happy. We have had jeans and tee shirts hemmed, waists taken in and hems restored. Always excellent customer service and results. Two musts since dry cleaning and tailoring can be pricey at times.

Excellent cleaning service. This is the best in Lakewood! Always great service and clean clothing…read morehere. Owners are friendly and helpful. Fair prices.

It's been probably over a decade since I last had something dry cleaned so after researching a few…read moredry cleaning options close to home, I decided to give Morrell's a try, which turned out to be the best experience! I called the day prior to get an estimate on a specific type of garment and was quoted with a starting price. I dropped the item off the next day and was told it'd be ready for pickup 5 days from drop off which was totally fine since it wasn't a rush cleaning. The gentleman who helped me was polite and quick to get my info into the computer. I was able to quickly setup my payment method on my phone, apply a fantastic coupon and pre-pay for my item. Additionally, my item was ready for pickup 2 or 3 days earlier than anticipated and I was notified via text. Wonderful experience at Morrell's and I'll definitely be back!

***PRICE UPDATED****…read more Price went up since my last visit. Not even 4 months and it went up from pants being $14.85 on 4/17/2026 to $16.09 on $17.59, Super coat $15.35 on 4/17/2026 to $17.59 on 8/01/2026, just kind of disappointed, the service guy wasn't even nice when I picked up my suits. Might need to find another affordable place to do my dry cleaning.

I couldn't be happier with my experience at Family Cleaners! As a first-time customer, I brought in…read moremy husband's vintage Starter jacket and was hoping they could clean it up a bit. When I got it back, I was amazed. Not only did they bring the jacket back to life, but they also repaired the two pockets that were completely blown out without missing a beat. The craftsmanship, attention to detail, and care they put into their work really impressed me. It's not easy trusting someone with a vintage piece that has sentimental value, but they treated it like it was their own. The jacket looks fantastic, and the repairs are excellent. Friendly service, quality work, and results that exceeded my expectations. I will definitely be coming back and highly recommend Family Cleaners to anyone looking for a dry cleaner they can trust!

Pros: The staff is friendly and accommodating…read more Con: The quality of cleaning and pressing has declined over the last few years. Most recently, my black clothing came back from cleaning covered in lint and pet hair. I have no pets. Also, my slacks came back with with lint and multiple unwanted creases. They should inspect their work before collecting payment.

Quality and consistency in the work. If I needed a rush it was done and is always good. The is…read moreworth the value.

Very fair pricing. Easy to work with. Quick turnaround. Good location. Will definitely go back and…read morerecommend to others.